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ShipHawk has become a game-changer for businesses looking to streamline their shipping processes and reduce human errors. Users of the …
Overview
What is ShipHawk?
ShipHawk is a transportation management system that aims to automate and improve supply chain operations of retailers, manufacturers, and distributors. The software delivers skilled industry expertise that provides practical automation solutions for businesses with high-volume retail, wholesale, and...
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Product Details
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- Tech Details
What is ShipHawk?
ShipHawk is a transportation management system that aims to automate and improve supply chain operations of retailers, manufacturers, and distributors. The software delivers skilled industry expertise that provides practical automation solutions for businesses with high-volume retail, wholesale, and eCommerce companies using an ERP system. ShipHawk serves as a combined WMS (Warehouse Management System) and TMS (Transportation Management System) solution under the same umbrella.
ShipHawk's many features include warehouse inventory accuracy improvement, adaptive omni-channel picking, intuitive receiving and directed putaway options. Additionally, manual decisions in the warehouse can be eliminated through business rule automation when using this software. Designed explicitly for high volume parcel and LTL shippers - this tool gives medium to large-sized organizations access to tools used by larger corporations worldwide so they can streamline their supply chain processes.
ShipHawk Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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ShipHawk has become a game-changer for businesses looking to streamline their shipping processes and reduce human errors. Users of the software have saved thousands of dollars on shipping costs and reduced mistakes commonly encountered when sending out packages, thanks to ShipHawk's highly configurable rules engine. The platform enables users to centralize their shipping policies, automate processes, and optimize workflows to achieve increased throughput.
The software's top-notch customer support is another standout feature that makes ShipHawk an excellent choice for businesses. Users can integrate Netsuite with ease, eliminating the need for multiple software solutions and providing seamless warehouse management. ShipHawk provides a quick rate function that generates instant quotes from multiple carriers, saving users time and allowing them to make informed decisions based on their clients' needs.
The platform abstracts the need for staff members to spend countless hours on the phone with individual drivers or shipping companies trying to keep transit information updated and tracking down missing shipments. With real-time updates at their fingertips, users can manage everything in one place, putting them in control and ultimately resulting in a more organized system. Overall, ShipHawk helps businesses optimize their shipping process, resulting in greater efficiency and cost savings while delivering top-notch customer service.
Intuitive User Interface: Many users have praised ShipHawk for its intuitive user interface, making it very easy to use and simplifying their tasks. They appreciate the fact that they can conduct all their shipping from a single platform.
Affordability and Ease of Implementation: Users find ShipHawk affordable and web-based, which means it can be implemented without dedicated IT people working on it. They also highly appreciate the software's integration with Netsuite, which is effortless to tie into without heavy intensive customizations and massive scripting.
Excellent Customer Support: Several users have commended ShipHawk's customer support team for being top-notch in addressing problems as they appear. They praise the support team's availability, responsiveness, and professionalism in helping them out whenever needed.
Configuration and Compliance Difficulties: Many users have experienced difficulty configuring the software to comply with their business model, which has led to frustration and a steep learning curve.
Device Connectivity Issues: Several reviewers have reported issues connecting ShipHawk to devices such as scales and desktops, leading to inaccurate shipping labels and delays in fulfillment.
Slow Performance During High Traffic Times: A significant number of customers have complained about the software's slow performance during high traffic times, particularly during holiday seasons like Black Friday, resulting in delayed order fulfillment.