TrustRadius Insights
ShipMonk offers a range of fulfillment services that cater to the needs of businesses in various areas such as receivings, returns, and …
Overview
What is ShipMonk?
ShipMonk headquartered in Ft. Lauderdale supports eCommerce order fulfillment by providing what they present as a personal and attentive fulfillment and inventory management solution for today's global economy, a multichannel order fulfillment service and software designed to enable SMBs to…
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Pricing
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What is ShipMonk?
ShipMonk headquartered in Ft. Lauderdale supports eCommerce order fulfillment by providing what they present as a personal and attentive fulfillment and inventory management solution for today's global economy, a multichannel order fulfillment service and software designed to enable SMBs to focus…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.shipmonk.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is ShipStation?
ShipStation is an order fulfillment and inventory management web-based shipping software designed for eCommerce businesses. It allows users to import, manage, and ship orders from multiple online selling channels while providing discounted rates and integrations with carriers like USPS, UPS, DHL…
What is Webgility?
Webgility is a multichannel eCommerce software which provides automated accounting and inventory management. It is optimized for QuickBooks Desktop and NetSuite users who sell on multiple channels.
Product Details
- About
- Competitors
- Tech Details
What is ShipMonk?
ShipMonk Video
ShipMonk Competitors
ShipMonk Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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(1)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
ShipMonk offers a range of fulfillment services that cater to the needs of businesses in various areas such as receivings, returns, and custom packaging. By outsourcing their fulfillment to ShipMonk, users have been able to alleviate the burden of warehousing and drop shipping, resulting in improved business performance. Many users have reported on-time order fulfillment and increased customer satisfaction with ShipMonk's services.
However, there have been some negative experiences with ShipMonk's shipping services, including delays, high costs, and instances where inventory is held hostage. Users have also encountered issues with customer support, such as slow response times and inexperienced representatives. Despite these challenges, some users have found ShipMonk to be scalable and suitable for their business needs. The inventory management capabilities offered by ShipMonk have been helpful for determining stock levels and forecasting inventory needs. Moreover, users who have utilized ShipMonk for eCommerce fulfillment have found it effective in handling this aspect of their operations.
While some users have praised ShipMonk's customer service and software, others have expressed disappointment due to inventory loss and a lack of service. The pricing has been a point of concern for some users as well. On the other hand, satisfied users have found ShipMonk to be a reliable partner offering affordable shipping and storage solutions. They appreciate the simplified operations through ShipMonk's storage and shipping management capabilities. Additionally, users have seen improvements in time management with more efficient package shipment.
In general, ShipMonk has provided seamless integration for users and has proven useful for international shipping and extra inventory storage. However, some users have had ongoing issues with shipments and lack of reimbursement for errors. Overall, while there are mixed experiences with ShipMonk, many users have experienced benefits in terms of efficient inventory management, streamlined order fulfillment, and improved customer satisfaction.
Users have made several recommendations for ShipMonks based on their experiences using the platform. Firstly, many users have found ShipMonks to be a reliable option for delivering and storing products both domestically and internationally. They appreciate the platform's ability to handle shipments efficiently and ensure timely delivery.
Secondly, users recommend ShipMonks for its easy setup process and great customer service. They have found it straightforward to integrate ShipMonks with their existing systems and have been impressed with the level of support provided by the company's customer service team.
Lastly, users suggest using ShipMonks for integration with Shopify, as they have experienced seamless integration between the two platforms. This has allowed them to streamline their operations and manage orders more effectively. Overall, users advise considering pricing in advance when using ShipMonks and caution against using it for purposes other than fulfillment for a Shopify store.
Reviews
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July 30, 2021
Great for small businesses
The shipping department generates labels internally based on the orders received. Sometimes the customer service department helps with the labeling process as well. With direct integration between the ERP and the shipping software, the software allows our company to seamlessly get our orders out the door without any extra steps.
- The user interface is excellent
- Easy to use
- Great integration
- Cost friendly
- Direct integration to certain ERPs
- Add "How-to" videos
- More frequent updates
- Ability to easily generate shipping labels
- Great integrations
- Multitasking
- Saves tons of time having all vendors under one roof.
- Easy collaborations
- Saves money in the long run
- ShippingEasy and eShipper
ShipMonk often offers better pricing and user interface which stacks up really well against their similar competitors. As a small business, you often look for all kinds of ways to help your company save money where it can, and when you can do that in one of the most costly departments (shipping) it's an easy choice to make.