Overview
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Pricing
View all pricingEssentials Plan
$100.00
Standard Plan
$250.00
Pro Plan
$400.00
Entry-level set up fee?
- $250 hourOptional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Starting price (does not include set up fee)
- $250.50 per month
Features Scorecard
Product Details
What is ShipperHQ?
ShipperHQ is a shipping experience management platform from WebShopApps, the leading provider of shipping extensions for Magento. It gives eCommerce merchants the ability to set their own delivery options and shipping rates. ShipperHQ is designed to optimize the customer experience from checkout through the post-purchase phase. Shipping-based pricing, promotions, and flexible delivery options make ShipperHQ a popular choice for eCommerce businesses. ShipperHQ is currently supported by seven well-known eCommerce platforms. Their mission is to develop shipping management tools that make things easier for eCommerce merchants. Tens of thousands of merchants worldwide currently use the ShipperHQ platform to deliver the best shipping options for their customers. ShipperHQ partners with a few post-purchase shipping solutions, such as ShipStation, Ship Easy, and Order Cup.
ShipperHQ Benefits
eCommerce businesses that use ShipperHQ appreciate the Dimensional Shipping tool, which calculates accurate rates based on box sizes, packaging requirements, and product weight. They also highlight the convenience of using ShipperHQ’s rate calculation engine to implement their own shipping rules. These rules consider important factors like product type, geography, cart quantity, and price. Another notable feature of ShipperHQ is the backup carrier rates, which automatically provide coverage during unanticipated downtime. Customers will still be able to see the backup carrier rates when downtime, such as maintenance or an unscheduled outage, occurs with a live rate carrier.
ShipperHQ also ensures that eCommerce buyers have accurate transit times and can choose their preferred delivery date. Merchants can offer in-store pickup or multi-origin shipping, which is especially useful for dropshipping businesses. ShipperHQ even provides in-home furniture delivery through an integration with uShip. New and existing uShip customers are eligible to receive a completely free offer that includes the Essential plan. Businesses that frequently ship large products or orders should be aware of LTL Freight carriers, which are available at every subscription level. ShipperHQ provides its users with an impressive number of supported LTL Freight carriers and third party Logistics Providers.
Additional Services
All of the ShipperHQ plans include custom rate carriers, live rate carriers, and customizable shipping rules. The price of ShipperHQ largely depends on the number of carriers and monthly shipping requests. ShipperHQ offers add-on services for account configuration and technical support. The consultations with ShipperHQ experts are beneficial for eCommerce businesses with complex shipping requirements. ShipperHQ experts also provide one-on-one technical support at an hourly rate. Businesses with complex shipping needs should also consider purchasing the Enterprise plan, which includes priority-level support, training, and configuration.
ShipperHQ Features
Online Storefront Features
- Supported: Website integration
Online Shopping Cart Features
- Supported: Shipping calculator
- Supported: Checkout user experience
Online Payment System Features
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
eCommerce Business Management Features
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: Live LTL Rating
- Supported: Dimensional Shipping
- Supported: Multi-Origin Shipping
- Supported: In-store Pickup
- Supported: Date and Time Rules
- Supported: Address Validation
- Supported: Split Shipping Checkout
- Supported: Shipping Rules
- Supported: Delivery Date & Time
- Supported: Dimensional Packing
- Supported: Dropshipping
- Supported: Backup Carrier Rates
- Supported: LTL Freight
ShipperHQ Screenshots
ShipperHQ Video
ShipperHQ Integrations
- BigCommerce
- Shopify
- Shopify Plus
- WooCommerce
- Zoey
- Salesforce Commerce Cloud
- Magento Commerce Cloud (formerly Magento)
- Mobify
- now part of Salesforce Commerce Cloud
ShipperHQ Competitors
- eCommerce platform native shipping capabilities
- Paazl
- Temando
ShipperHQ Technical Details
Deployment Types | SaaS |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | global platform |
Comparisons
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Reviews and Ratings
Reviews
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ShipperHQ is highly functional, has a great customer service team, and is fairly easy to set up.
- Accurate real-time shipping rates through a number of different carriers.
- Custom dimensional rules for one-off, and odd product packaging sizes.
- Shipping groups to help streamline the shipping of similar sized boxes or use of free shipping, etc.
- Some of the features are a little hard to understand how to set up properly - like dimensional rules.
- Would be nice if they provided the ability to print labels directly from within the app.
ShipStation Elation
- It is easy to batch process orders.
- It quickly calculates rates to compare.
- It is easy to keep track of orders for future review.
- It doesn't always send emails on manually entered orders.
- It would be nice to be able to see each order as you click on it when processing batch labels to be sure you have the right ones.
- It should automatically update when new orders come into Big Commerce.
Great software, but it can be limited in some ways.
- ShipperHQ makes providing live shipping rates fairly easy.
- It also integrates pretty seamlessly into our BigCommerce platform.
- It requires little to no maintenance. There are other third-party apps that we've used that require constant supervision, but ShippHQ is a set it and forget type app.
- The user interface is a little tricky. It is not as easy to navigate as other shipping apps.
- I wish that ShipperHQ had the functionality to print shipping labels and manage shipments. We currently have to use a different third-party app for shipment management.
- I would also like to see the option for adding shipping rules if shipping management was integrated.