ShipperHQ

ShipperHQ

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Score 10.0 out of 100
ShipperHQ

Overview

Recent Reviews

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Pricing

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Essentials Plan

$100.00

Cloud
month

Standard Plan

$250.00

Cloud
month

Pro Plan

$400.00

Cloud
month

Entry-level set up fee?

  • $250 hourOptional
For the latest information on pricing, visithttps://shipperhq.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $250.50 per month

Features Scorecard

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Product Details

What is ShipperHQ?

ShipperHQ is a shipping experience management platform from WebShopApps, the leading provider of shipping extensions for Magento. It gives eCommerce merchants the ability to set their own delivery options and shipping rates. ShipperHQ is designed to optimize the customer experience from checkout through the post-purchase phase. Shipping-based pricing, promotions, and flexible delivery options make ShipperHQ a popular choice for eCommerce businesses. ShipperHQ is currently supported by seven well-known eCommerce platforms. Their mission is to develop shipping management tools that make things easier for eCommerce merchants. Tens of thousands of merchants worldwide currently use the ShipperHQ platform to deliver the best shipping options for their customers. ShipperHQ partners with a few post-purchase shipping solutions, such as ShipStation, Ship Easy, and Order Cup.

ShipperHQ Benefits

eCommerce businesses that use ShipperHQ appreciate the Dimensional Shipping tool, which calculates accurate rates based on box sizes, packaging requirements, and product weight. They also highlight the convenience of using ShipperHQ’s rate calculation engine to implement their own shipping rules. These rules consider important factors like product type, geography, cart quantity, and price. Another notable feature of ShipperHQ is the backup carrier rates, which automatically provide coverage during unanticipated downtime. Customers will still be able to see the backup carrier rates when downtime, such as maintenance or an unscheduled outage, occurs with a live rate carrier.


ShipperHQ also ensures that eCommerce buyers have accurate transit times and can choose their preferred delivery date. Merchants can offer in-store pickup or multi-origin shipping, which is especially useful for dropshipping businesses. ShipperHQ even provides in-home furniture delivery through an integration with uShip. New and existing uShip customers are eligible to receive a completely free offer that includes the Essential plan. Businesses that frequently ship large products or orders should be aware of LTL Freight carriers, which are available at every subscription level. ShipperHQ provides its users with an impressive number of supported LTL Freight carriers and third party Logistics Providers.

Additional Services

All of the ShipperHQ plans include custom rate carriers, live rate carriers, and customizable shipping rules. The price of ShipperHQ largely depends on the number of carriers and monthly shipping requests. ShipperHQ offers add-on services for account configuration and technical support. The consultations with ShipperHQ experts are beneficial for eCommerce businesses with complex shipping requirements. ShipperHQ experts also provide one-on-one technical support at an hourly rate. Businesses with complex shipping needs should also consider purchasing the Enterprise plan, which includes priority-level support, training, and configuration.


ShipperHQ Features

Online Storefront Features

  • Supported: Website integration

Online Shopping Cart Features

  • Supported: Shipping calculator
  • Supported: Checkout user experience

Online Payment System Features

  • Supported: B2B features

eCommerce Marketing Features

  • Supported: Promotions & discounts

eCommerce Business Management Features

  • Supported: Shipping
  • Supported: Custom functionality

Additional Features

  • Supported: Live LTL Rating
  • Supported: Dimensional Shipping
  • Supported: Multi-Origin Shipping
  • Supported: In-store Pickup
  • Supported: Date and Time Rules
  • Supported: Address Validation
  • Supported: Split Shipping Checkout
  • Supported: Shipping Rules
  • Supported: Delivery Date & Time
  • Supported: Dimensional Packing
  • Supported: Dropshipping
  • Supported: Backup Carrier Rates
  • Supported: LTL Freight

ShipperHQ Screenshots

ShipperHQ Video

ShipperHQ is the leading shipping rate management platform for eCommerce retailers on Magento, BigCommerce, Shopify, Zoey, and more.

ShipperHQ Integrations

ShipperHQ Competitors

  • eCommerce platform native shipping capabilities
  • Paazl
  • Temando

ShipperHQ Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo
Supported Countriesglobal platform

Comparisons

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Frequently Asked Questions

What is ShipperHQ?

ShipperHQ is designed to streamline the shipping process for eCommerce businesses. This platform gives eCommerce businesses the power to set their own shipping rates and delivery options.

How much does ShipperHQ cost?

ShipperHQ starts at $250.5.

Who uses ShipperHQ?

The most common users of ShipperHQ are from Small Businesses (1-50 employees) and the Sporting Goods industry.

Reviews and Ratings

 (6)

Ratings

Reviews

(1-3 of 3)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
ShipperHQ is being used in our organization to solve the problem of providing accurate shipping rates across all our dynamic products. Since our products are large but not very heavy, it's nice to be able to set up custom carrier rules to make sure our customers are getting the best rate, while also keeping our shipping profitable. They also have a fantastic team to help set up the application itself and help the customer understand how to set up all the custom box sizes, etc.
  • Accurate real-time shipping rates through a number of different carriers.
  • Custom dimensional rules for one-off, and odd product packaging sizes.
  • Shipping groups to help streamline the shipping of similar sized boxes or use of free shipping, etc.
  • Some of the features are a little hard to understand how to set up properly - like dimensional rules.
  • Would be nice if they provided the ability to print labels directly from within the app.
ShipperHQ is almost too heavy-handed for our use case. We are only a single-origin shipper so we don't need the advanced functionality of multi-origin or drop-shipping. It is suited much better for organizations that have multiple origins or that use drop-ship facilities, or even a company managing multiple different eCommerce websites. We opted to go with it because of its great reviews, combined with less than stellar reviews of the competition.
Their support is the primary reason I elected to purchase a premium. They helped a lot with the initial set up.
August 27, 2019

ShipStation Elation

Score 10 out of 10
Vetted Review
Verified User
Review Source
We sell our goods online and shipper HQ works with Big Commerce to make it easy to do so.
  • It is easy to batch process orders.
  • It quickly calculates rates to compare.
  • It is easy to keep track of orders for future review.
  • It doesn't always send emails on manually entered orders.
  • It would be nice to be able to see each order as you click on it when processing batch labels to be sure you have the right ones.
  • It should automatically update when new orders come into Big Commerce.
Shipper HQ works well with our business. We have many sizes and options of products that require different boxes and shipping methods and this platform works for our needs. Shipper HQ is pretty accurate with its estimations of cost to the customer. It is easy to learn and easy to train someone to use.
Score 6 out of 10
Vetted Review
Verified User
Review Source
We use ShipperHQ to provide live shipping rates on our BigCommerce retail platform. This allows us to provide expedited shipping options to customers who opt not to use our flat rate ground method. It also allows us to set up different shipping options for our Canadian customers, which is a huge help.
  • ShipperHQ makes providing live shipping rates fairly easy.
  • It also integrates pretty seamlessly into our BigCommerce platform.
  • It requires little to no maintenance. There are other third-party apps that we've used that require constant supervision, but ShippHQ is a set it and forget type app.
  • The user interface is a little tricky. It is not as easy to navigate as other shipping apps.
  • I wish that ShipperHQ had the functionality to print shipping labels and manage shipments. We currently have to use a different third-party app for shipment management.
  • I would also like to see the option for adding shipping rules if shipping management was integrated.
We like ShipperHQ for what it is which is-- more or less a live shipping rate calculator. It works well in our BigCommerce platform. But unfortunately, it lacks the shipping management ability to print labels and manage shipments and orders. This makes us have to use a third-party shipping app. This isn't the end of the world, but it would be much easier if we could just do it all from one place.