TrustRadius Insights
ShippingEasy is a versatile shipping management software that offers numerous benefits for businesses of all sizes. Users appreciate the …
Starting at $5 per month 50 shipments per month
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What is ShippingEasy?
ShippingEasy, an Auctane (formerly Stamps.com) company, offers their cloud-based ecommerce shipping platform, providing full support for USPS, UPS, FedEx and integrating with online marketplaces such as Amazon, eBay, Etsy, Shopify, BigCommerce, WooCommerce, Volusion, and others. ShippingEasy allows automated order tracking…
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Pricing
Starter
$5.00
Cloud
per month 50 shipments per month
Basic
$29.00
Cloud
per month 500 shipments per month.
Plus
$49.00
Cloud
per month 1,500 shipments per month.
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://shippingeasy.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $5 per month 50 shipments per month
Product Demos
Bundles and ShippingEasy
YouTube
Fulfillment by Amazon and ShippingEasy Inventory
YouTube
In-depth ShippingEasy Demo
YouTube
Product Details
- About
- Integrations
- Tech Details
What is ShippingEasy?
ShippingEasy Video
ShippingEasy: An E-commerce Shipping Platform
ShippingEasy Integrations
ShippingEasy Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Reviews and Ratings
(7)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
ShippingEasy is a versatile shipping management software that offers numerous benefits for businesses of all sizes. Users appreciate the program's ability to offer cheaper shipping methods on platforms like eBay, such as Parcel Select, which helps in saving money for both sellers and buyers. Small businesses find ShippingEasy to be a headache saver when it comes to order management and shipping. The intuitive nature of the software allows users to easily understand and put it into action, streamlining the shipping process.
One of the standout features of ShippingEasy is its ability to batch print and ship orders at discounted rates. This saves users valuable time and allows them to streamline their entire shipping operation. Additionally, the software's excellent uptime and great support staff have received high praise from users. The dedicated customer service team is always available to assist with any issues that may arise.
ShippingEasy's comprehensive features are highly valued by users. The software automatically completes orders, sends customers shipping and tracking information, reduces the number of steps required for orders, and consolidates orders and shipments from multiple marketplaces in one location. This not only saves time but also helps businesses handle more volume with fewer people.
Users appreciate that ShippingEasy allows them to check rates of different carriers quickly, saving time and making the shipping process more efficient. With ShippingEasy's discounted rates that beat those of online marketplaces, businesses can restore profits on lower-weight items shipped via USPS First-Class. Moreover, the software significantly reduces the time and effort spent on preparing shipments, notifying customers of shipping activity, and tracking shipments.
ShippingEasy serves as a one-stop-shop for all shipping needs, offering features like bulk order printing, robust email marketing capabilities, inventory management, and 3PL operations support. By simplifying shipping tasks and optimizing operations, ShippingEasy improves workflow and customer service while reducing costs associated with order fulfillment.
Overall, ShippingEasy has proven to be an invaluable tool for businesses in various industries. Users appreciate its ease of use, time-saving features, discounted rates, and excellent customer service. With its ability to streamline the shipping process and provide a centralized platform for all shipping needs, ShippingEasy is a valuable asset for any business that ships products regularly.
Easy to use: Users have consistently mentioned that ShippingEasy is easy to use. Many reviewers have expressed their appreciation for the user-friendly interface, which simplifies their order management and shipping processes.
Integration with multiple platforms and providers: Several users have praised ShippingEasy for its seamless integration with various ecommerce platforms and shipping providers. This feature allows them to efficiently manage orders from different sources in one place, streamlining their workflow and saving time.
Outstanding customer service: The exceptional customer service provided by ShippingEasy has been highly regarded by many users. They value the prompt and helpful assistance they receive when facing any issues or inquiries.
Shipping Charges for Generating Cost Shipping Reports: Some users have found the shipping charges for generating cost shipping reports to be tricky and suggest improvements. They feel that the current system does not provide clear information about the charges, causing confusion and frustration.
Limited Carrier Options and No International Shipping: Several users mentioned limited carrier options as a drawback of the software. They express disappointment with the lack of access to international shipping services and note that this limitation restricts their ability to fulfill orders globally. Additionally, users mention that the absence of international shipping insurance options adds further inconvenience.
Difficulty in Finding Customer List: Users find it difficult to locate their customer list within the software interface. They suggest having a separate block or section dedicated specifically to displaying and managing customer information on the Home page for easier access.
According to user reviews, the most common recommendations for ShippingEasy are:
- Users suggest that the software fix the issue with autosyncing on Shopify. This improvement would enhance the overall user experience and streamline order management.
- Reviewers recommend utilizing the paid service offered by ShippingEasy for insurance claims processing. This feature provides added convenience and peace of mind when dealing with lost or damaged shipments.
- Many users highly recommend ShippingEasy as an all-in-one solution for shipping needs. With its comprehensive features and integrations, it simplifies the shipping process and eliminates the need for multiple tools or platforms.
Attribute Ratings
Reviews
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April 13, 2022
ShippingEasy is a great product and I recommend it very strongly to whoever is considering this product.
Score 10 out of 10
Vetted Review
Verified User
We use ShippingEasy mainly to generate USPS labels on items we sell online. The product eliminates having to manually input customers' addresses in order to generate postage and labels.
- Import data from various online sales apps.
- Generate USPS postage
- Keeps records for easy tracking
- offer volume discount on USPS postage
- offer royalty points for customers
- offer better customer service (not that it is bad right now)
- Reduce time
- Reduce workload by employees
- Easy to learn and use
- For minimum monthly fees, it reduces probably 20% of workload of one of my employee
- Program is really simple to learn.
- Works well for our company!
ShippingEasy works well across multiple apps and offers better interface, in my opinion
August 30, 2020
Stay away, unless you enjoy headaches
I don't always ship packages with my company, as probably 85% of my business is service-based. However, a couple of times a year when I do a clear out of products that I obtained for review purposes I need to ship packages both domestically and internationally. I use the Ecwid e-commerce platform and chose Shipping Easy due to its integration with my store site.
- Easy to understand interface.
- Low monthly fee.
- Fails to sync with the store consistently.
- Integration with Stamps.com is problematic.
- Shipping deadlines missed.
- Inability to offer international shipping.
- Loss of sales.
Using PayPal for shipping worked ok for clients who paid with PayPal but was not a good option for those who submitted payment elsewhere. I have since switched to Pirate Ship and it is far more reliable and easy to work with.
October 01, 2019
ShippingEasy Inventory System Saves Time & Worry
Our company uses ShippingEasy to manage our inventory across multiple online marketplaces, to manage our shipping, and for email marketing to our customers and email list. The main reason we use ShippingEasy is the inventory management. Without it we would not be able to track and adjust our inventory as items are sold. Because the system adjusts the inventory numbers quickly across the marketplaces it prevents overselling.
- Setting up inventory is easy and is done automatically when you import products from a marketplace.
- Once you set up an item in inventory you can list the item on another marketplace, import from that marketplace into ShippingEasy and it automatically syncs that item to the SKU already set up.
- ShippingEasy can be set up to sort orders and set up shipping presets so orders can go through creating shipping labels quickly.
- ShippingEasy is set up to connect to many marketplaces including Amazon, eBay, and Walmart but does not connect to Poshmark. We sell on Postmark and have to maintain a separate inventory system.
- Once items are set up in inventory if there is an error in the picture, the information, or the inventory amount it has to be updated by hand. A subsequent product upload does not fix it or over write it.
- We rarely have an out of stock. As long as we enter the correct amounts to start an item in inventory ShippingEasy tracks and adjust across marketplaces as we make make sales.
- We use the ShippingEasy marketing service which they helped us set up. It allows us to send emails to customers and is set up to work in accordance to marketplace customer contact policy. It is automatic and saves us time.
- Excellent customer care means we worry less because we know immediate help is a phone call or chat away.
ShippingEasy was less expensive and offered more marketplace connections than Stitch Labs. ShippingEasy charges for a basic shipping program and then you can decide to add on inventory and marketing for an extra, reasonable fee. It's easier to control our costs that way. ShippingEasy has phone customer service at all levels which Stitch Labs did not offer at our service plan level. That made it difficult to communicate with Stitch Labs. Hands down we are thrilled that we switched from Stitch Labs to ShippingEasy.
We use ShippingEasy for our whole organization as an all-in-one shipping solution that integrated with our BigCommerce store. We also use it for our email marketing campaigns for sales and automated, triggered response emails to new customers, return customers, etc. It really is a good an all-in-one solution that helps a small organization like ourselves save a lot of time and makes our life a lot easier by integrating fairly seamlessly into our BigCommerce platform.
- ShippingEasy makes it very easy to set up shipping rules for various scenarios so that shipping is fairly automated. It really is a click and ship type set up.
- ShippingEasy integrates into our BigCommerce platform very well. We very rarely have any issues with ShippingEasy syncing orders and shipping status to BigCommerce and vise versa.
- ShippingEasy's marketing service is very easy to use. It makes email campaign design extremely easy and aesthetically pleasing and it also makes automated emails very easy to set up as well.
- ShippingEasy does have room for improvement in scenarios where we have to ship customer's partial shipments. The options are there but they do not work well. Usually, it triggers BigCommerce to read it like it has been fully shipped so when we go to ship the remainder of the order we have to manually enter the shipment into ShippingEasy because BigCommerce and ShippingEasy think that order has already been shipped in full.
- Uploading .csv files for email contacts could be a little more user-friendly. For example, if your headers in your .csv file do not match perfectly then the file will not upload. Which makes sense. But the problem is that it does not tell you why the file will not upload or that there was an error, it simply does not upload. So you really have to play a guessing game and trial and error to get the file into the correct format to upload the contacts.
- I kind of would like to see an option to delete bounced emails from campaigns out of my contact list since obviously they are not valid contacts. The option may be there but I have not been able to find it.
- ShippingEasy has really had a positive impact overall on our business. It is very simple to use and the flexibility of the shipping rules has more or less automated shipping. So for a small organization like ourselves, it allows us to reduce overhead by not having to have multiple employees to ship.
- It also has helped reduce overhead significantly by switching our email marketing from Constant Contact. It is about a 10th of the price and has more functionality. So that was definitely a no-brainer
- All in all, ShippingEasy helps us reduce overhead the most in labor. It is extremely easy to use so a lot less of our time is devoted to shipping concerns such as manually entering shipments like before and making sure shipment information is transferred over to BigCommerce, or doing return labels. Everything integrates so well it is essentially automated.
We used to use the Quickbooks shipping option to ship all of our orders. This was clunky and time-consuming. Especially since Quickbooks is not exactly known for being lightning fast. We would also then have to manually transfer over shipment data into BigCommerce which was slow as well. But with ShippingEasy everything is practically automated so now we can have one person ship orders using one solution and it integrates into our entire system making everything a million times easier.