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ShipStation is a shipping software that offers a range of use cases to streamline and simplify the shipping process for businesses. …
Starting at $9.99 per month
View PricingOverview
What is ShipStation?
ShipStation is an order fulfillment and inventory management web-based shipping software designed for eCommerce businesses. It allows users to import, manage, and ship orders from multiple online selling channels while providing discounted rates and integrations with carriers like USPS, UPS,…
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Reviewer Pros & Cons
Pricing
Starter
$9.99
Cloud
per month
Bronze
$29.99
Cloud
per month
Silver
$59.99
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.shipstation.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $9.99 per month
Product Demos
Magento 2 Multi Vendor ShipStation Integration Plugin - Working
YouTube
MRPeasy - Setting Up and Using ShipStation
YouTube
AutoShipper for ShipStation Product Demo with Examples
YouTube
ShipStation Integration Demo for Spire ERP
YouTube
ShipStation | Demo Video
YouTube
Demo of Shopify, LOCATE Inventory Picking and ShipStation Split Shipment Functionality
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is ShipStation?
ShipStation is an order fulfillment and inventory management web-based shipping software designed for eCommerce businesses. It allows users to import, manage, and ship orders from multiple online selling channels while providing discounted rates and integrations with carriers like USPS, UPS, DHL Express, Canada Post, FedEx, Royal Mail, AUSPost, and more. ShipStation also offers workflow automation to speed up fulfillment, and branded package tracking, vital for enterprise and small businesses alike.
ShipStation Features
- Supported: Multi-Carrier Shipping Integrations including: UPS, FedEx, USPS, DHL, and GlobalPost
- Supported: Multi-Channel Integrations including: Shopify, Amazon, BigCommerce, and WooCommerce
- Supported: Import and order management, label printing, customized branding, tracking, inventory management
ShipStation Integrations
- Shopify
- Shopify Plus
- WooCommerce
- BigCommerce
- ChannelAdvisor
- Square POS
- Volusion
- PrestaShop
- Miva
- PayPal Payments Pro
- X-Cart
- Brightpearl by Sage
- OpenCart
- Ecwid by Lightspeed
- QuickBooks Commerce
- Sellbrite
- Wix
- Squarespace
- SkuVault
- Adobe Commerce (Magento Commerce)
- NetSuite ERP
- Zendesk Sell
- SAP Business One
- Acumatica
- Salesforce Starter
ShipStation Competitors
ShipStation Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
ShipStation starts at $9.99.
Reviewers rate Support Rating highest, with a score of 8.7.
The most common users of ShipStation are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
ShipStation is a shipping software that offers a range of use cases to streamline and simplify the shipping process for businesses. According to users and customers, ShipStation is commonly used to manage orders from various channels and platforms, providing accurate shipping rates and efficient order management. The software integrates seamlessly with popular eCommerce platforms such as BigCommerce and Shopify, making it easier for online businesses to handle order shipping effectively. By importing orders directly from these platforms, ShipStation creates shipping labels based on customer-selected services and carrier rates, saving time and ensuring smooth operations.
Another key use case of ShipStation is its ability to handle international shipping options. With features that facilitate UPS export documentation, the software eliminates the need for duplicate entries and simplifies the process for businesses sending packages abroad. Users have reported that this functionality has made international shipping much easier and more convenient.
In addition to international shipping, ShipStation also integrates with Stamps.com to ship through USPS. This integration allows users to print postage at home, saving valuable time at the post office. The software acts as a central hub for managing sales from multiple platforms, making it an indispensable tool for businesses with diverse selling channels.
Furthermore, ShipStation provides in-house shipping management capabilities, reducing the need for a fulfillment center and keeping costs down. This feature has been particularly beneficial for small businesses looking to streamline their operations and maintain control over their shipping processes.
Despite its many advantages, some users have reported issues with USPS International Shipping and difficulties with support. However, overall feedback suggests that ShipStation has significantly improved the speed, efficiency, and organization of shipping processes in warehouses.
Overall, ShipStation offers a comprehensive solution for businesses seeking an easy-to-use platform that integrates seamlessly with various selling channels. Whether it's managing orders from different platforms, handling international shipments, or simplifying in-house shipping management, ShipStation proves to be a valuable tool for optimizing the shipping process and ensuring customer satisfaction.
Intuitive User Interface: Several users have found ShipStation's user interface to be intuitive, making tasks easy to complete. This suggests that the software offers a user-friendly design that requires minimal training or learning curve.
Helpful Customer Support: Users have praised ShipStation's customer support for being helpful and responsive. This indicates that the software provides reliable assistance when users encounter issues or have questions, enhancing their overall experience.
Seamless Integration with Multiple Sales Channels: ShipStation's ability to connect all sales from various platforms in one place has been appreciated by users. This suggests that the software seamlessly integrates with multiple sales channels, providing a centralized hub for order management.
Cons:
- Lack of UPS End of Day Report: Some users have expressed frustration with ShipStation's refusal to offer the UPS End of Day Report for Driver to Scan, making it difficult for them to process claims with the carrier.
- Customer Service Issues: Several reviewers have complained about the declining quality of customer service in the last 6-12 months, citing repeated outages and problems. They also mentioned that front-tier support lacks insight into the duration of system downtime.
- Inaccurate Status Page: Many users have pointed out that ShipStation's status page is inaccurate, as it shows 100% uptime even during major issues and disruptions in their services. This discrepancy has caused confusion and inconvenience for customers relying on this information.
Users commonly recommend Shipstation for its time-saving automation, streamlined process, and cost savings for small to mid-range businesses. They find the platform user-friendly and easy to implement, with various search options that enhance efficiency. Shipstation also offers affordable pricing and good integration, allowing users to access discounted UPS rates. Furthermore, reviewers suggest trying Shipstation for batch shipping, order management, and discounted rates. They recommend setting up automation to save time and find the tool especially useful for managing shipments in small and medium-sized eCommerce stores. Additionally, users appreciate Shipstation's quick and easy label creation and printing features, which make order fulfillment more efficient. Some users also mention that Shipstation offers helpful customer support and daily ease of use. Lastly, reviewers highlight that Shipstation allows for shipping through multiple carriers and the creation of custom packing slips—a valuable feature for smaller businesses or nonprofits looking for efficient package handling.
Attribute Ratings
Reviews
(1-19 of 19)Companies can't remove reviews or game the system. Here's why
July 18, 2023
Put your money and time somewhere else!
Score 1 out of 10
Vetted Review
Verified User
In my experience, they both are bad. I believe ShipStation was the better option when we moved over, but I do not believe it has not kept up with changes on Shopify.
March 07, 2023
ShipStation Review
Score 4 out of 10
Vetted Review
Verified User
Have not as of yet but will be doing so.
ShipStation is above and beyond all of its competition. I have tried them all. I also need the ability to ship things, first-class, with just a stamp (no tracking), and Pirate Ship and anything else like Pirate Ship does not have that feature. ShipStation is the only one that does. With ShipStation, I can ship a flat, rigid mailer for 76 cents. With Pirate Ship, the minimum is over $3. When you ship a lot of these, it all adds up.
March 12, 2021
Great IF They Can Restore Reliability
Score 5 out of 10
Vetted Review
Verified User
As mentioned we use Shipstation for the international documentation benefits to ship via UPS. Definitely a better option than our own cart's native shipping software.
January 18, 2020
Shipping with ShipStation in your e-commerce store
We select ShipStation for our store and for clients' stores as an easy way to get accurate shipping rates for national orders. ShipStation is easy to integrate
into the Shopify and Big Commerce store platforms, free app, 1 click install, easy set-up
and clients like the easy to use interface to do their shipping for accuracy.
January 14, 2020
ShipStation makes shipping easy
We selected ShipStation because it has custom store/marketplace integrations available that allowed us to connect to a service others couldn't. These integrations seem to be growing and that custom integration is now available out-of-the-box.
October 26, 2019
A great shipping software at a great price
It is less expensive but also easier to use. It also connects easily to our other systems through integrations.
October 22, 2019
ShipStation: So good go have you back on board with 420EDC!
I've used Stamps.com on its own in the past and ShipStation makes life so much easier and faster. You can create templates for products so they can be quickly processed and batched or you can batch your international and domestic orders separately. For a few years while we were growing 420EDC was using Squarespace and Stamps.com. When we moved to BigCommerce in early 2018, it was a sigh of relief to reintegrate ShipStation back into our fulfillment process.
October 15, 2019
Using ShipStation as an Omni-Channel Retailer
Before using ShipStation, we used Stamps.com. Stamps.com is still around and is actually the parent company of ShipStation. The only difference is they deal specifically with the Post Office I believe, while the ShipStation software can use almost any provider. Stamps.com worked when we were first starting out, but ShipStation is so much more robust it provided us with room to grow where Stamps.com did not.
October 05, 2019
ShippingStation - A Dependable Shipping Program that Speeds Your Packages on Their Way
We used ShipStation along with a separate inventory program. It would have been great to have them integrated together. Other than that we've been satisfied with ShipStation and would recommend it. It was easy to train staff to use ShipStation. Because it was consistent and easy to use we cut down on label errors, plus saved time.
I have used stamps.com's Windows based software and was introduced to shipstation after stamps.com purchased Shipstation. It's good for printing postage, but does not sync orders from different marketplaces like shipstation does.
September 27, 2019
Can't afford not to ship with ShipStation
I've tried built-in shipping fulfillment options, like Shopify's or BigCommerce's, and I have tried other third-party options, like Shippo. None have stood up to the pure flexibility of ShipStation's options. They're worth every penny, and the fact that you easily save enough, in both postage and time, that it pays for itself makes that value even better.
September 26, 2019
Shipping with Shipstation
We have always used Shipstation since I have been here.
September 16, 2019
A Ship shape product
I use ShipStation with BigCommerce. In the past I have had to use USPS.com, UPS.com, FedEx.com, Etsy.com, etc. Now I don't have to go to multiple places to give my customers choices, and ShipStation far surpasses all of the sites I used before integrating it with our website. I highly recommend it.
ShipWorks has many more limitations, including needing its own server per location.
July 26, 2019
ShipStation is all you will need
I find that the reporting you get out of ShipStation is far better and customizable than what you get from ShippingEasy. I also like the ShipStation app better, and I find it much easier to manage and add users with ShipStation. ShippingEasy wasn't bad and had good support, I just find things flow better with ShipStation.
December 18, 2018
An Absolute Necessity for Multi-Channel eCommerce
ShipStation does one thing, shipping, and it does that one thing really well. You can definitely go out there and try to find software that handles both shipping and inventory, and that may work for certain businesses, but for mine, I've found it incredibly necessary to use the best shipping software, and then separately the best inventory software. Something that does both is likely not going to be as robust, and again, while that may work for some businesses, I've had better luck keeping my inventory and shipping separate.
February 02, 2018
ShipStation truly makes my Shipping Easy!
I honestly think ShipStation is best of bread in this area, hands down.
We use BrightPearl so I had the options down to ShipWorks and ShipStation. I was voted against on ShipStation because the price is a little higher so we started with ShipWorks. After 2 months we cancelled ShipWorks and moved to ShipStation and we haven't looked back.