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ShipStation is a shipping software that offers a range of use cases to streamline and simplify the shipping process for businesses. …
Starting at $9.99 per month
View PricingOverview
What is ShipStation?
ShipStation is an order fulfillment and inventory management web-based shipping software designed for eCommerce businesses. It allows users to import, manage, and ship orders from multiple online selling channels while providing discounted rates and integrations with carriers like USPS, UPS,…
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Pricing
Starter
$9.99
Cloud
per month
Bronze
$29.99
Cloud
per month
Silver
$59.99
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.shipstation.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $9.99 per month
Product Demos
Magento 2 Multi Vendor ShipStation Integration Plugin - Working
YouTube
MRPeasy - Setting Up and Using ShipStation
YouTube
AutoShipper for ShipStation Product Demo with Examples
YouTube
ShipStation Integration Demo for Spire ERP
YouTube
ShipStation | Demo Video
YouTube
Demo of Shopify, LOCATE Inventory Picking and ShipStation Split Shipment Functionality
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is ShipStation?
ShipStation is an order fulfillment and inventory management web-based shipping software designed for eCommerce businesses. It allows users to import, manage, and ship orders from multiple online selling channels while providing discounted rates and integrations with carriers like USPS, UPS, DHL Express, Canada Post, FedEx, Royal Mail, AUSPost, and more. ShipStation also offers workflow automation to speed up fulfillment, and branded package tracking, vital for enterprise and small businesses alike.
ShipStation Features
- Supported: Multi-Carrier Shipping Integrations including: UPS, FedEx, USPS, DHL, and GlobalPost
- Supported: Multi-Channel Integrations including: Shopify, Amazon, BigCommerce, and WooCommerce
- Supported: Import and order management, label printing, customized branding, tracking, inventory management
ShipStation Integrations
- Shopify
- Shopify Plus
- WooCommerce
- BigCommerce
- ChannelAdvisor
- Square POS
- Volusion
- PrestaShop
- Miva
- PayPal Payments Pro
- X-Cart
- Brightpearl by Sage
- OpenCart
- Ecwid by Lightspeed
- QuickBooks Commerce
- Sellbrite
- Wix
- Squarespace
- SkuVault
- Adobe Commerce (Magento Commerce)
- NetSuite ERP
- Zendesk Sell
- SAP Business One
- Acumatica
- Salesforce Starter
ShipStation Competitors
ShipStation Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
ShipStation starts at $9.99.
Reviewers rate Support Rating highest, with a score of 8.7.
The most common users of ShipStation are from Small Businesses (1-50 employees).
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Community Insights
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- Business Problems Solved
- Pros
- Cons
- Recommendations
ShipStation is a shipping software that offers a range of use cases to streamline and simplify the shipping process for businesses. According to users and customers, ShipStation is commonly used to manage orders from various channels and platforms, providing accurate shipping rates and efficient order management. The software integrates seamlessly with popular eCommerce platforms such as BigCommerce and Shopify, making it easier for online businesses to handle order shipping effectively. By importing orders directly from these platforms, ShipStation creates shipping labels based on customer-selected services and carrier rates, saving time and ensuring smooth operations.
Another key use case of ShipStation is its ability to handle international shipping options. With features that facilitate UPS export documentation, the software eliminates the need for duplicate entries and simplifies the process for businesses sending packages abroad. Users have reported that this functionality has made international shipping much easier and more convenient.
In addition to international shipping, ShipStation also integrates with Stamps.com to ship through USPS. This integration allows users to print postage at home, saving valuable time at the post office. The software acts as a central hub for managing sales from multiple platforms, making it an indispensable tool for businesses with diverse selling channels.
Furthermore, ShipStation provides in-house shipping management capabilities, reducing the need for a fulfillment center and keeping costs down. This feature has been particularly beneficial for small businesses looking to streamline their operations and maintain control over their shipping processes.
Despite its many advantages, some users have reported issues with USPS International Shipping and difficulties with support. However, overall feedback suggests that ShipStation has significantly improved the speed, efficiency, and organization of shipping processes in warehouses.
Overall, ShipStation offers a comprehensive solution for businesses seeking an easy-to-use platform that integrates seamlessly with various selling channels. Whether it's managing orders from different platforms, handling international shipments, or simplifying in-house shipping management, ShipStation proves to be a valuable tool for optimizing the shipping process and ensuring customer satisfaction.
Intuitive User Interface: Several users have found ShipStation's user interface to be intuitive, making tasks easy to complete. This suggests that the software offers a user-friendly design that requires minimal training or learning curve.
Helpful Customer Support: Users have praised ShipStation's customer support for being helpful and responsive. This indicates that the software provides reliable assistance when users encounter issues or have questions, enhancing their overall experience.
Seamless Integration with Multiple Sales Channels: ShipStation's ability to connect all sales from various platforms in one place has been appreciated by users. This suggests that the software seamlessly integrates with multiple sales channels, providing a centralized hub for order management.
Cons:
- Lack of UPS End of Day Report: Some users have expressed frustration with ShipStation's refusal to offer the UPS End of Day Report for Driver to Scan, making it difficult for them to process claims with the carrier.
- Customer Service Issues: Several reviewers have complained about the declining quality of customer service in the last 6-12 months, citing repeated outages and problems. They also mentioned that front-tier support lacks insight into the duration of system downtime.
- Inaccurate Status Page: Many users have pointed out that ShipStation's status page is inaccurate, as it shows 100% uptime even during major issues and disruptions in their services. This discrepancy has caused confusion and inconvenience for customers relying on this information.
Users commonly recommend Shipstation for its time-saving automation, streamlined process, and cost savings for small to mid-range businesses. They find the platform user-friendly and easy to implement, with various search options that enhance efficiency. Shipstation also offers affordable pricing and good integration, allowing users to access discounted UPS rates. Furthermore, reviewers suggest trying Shipstation for batch shipping, order management, and discounted rates. They recommend setting up automation to save time and find the tool especially useful for managing shipments in small and medium-sized eCommerce stores. Additionally, users appreciate Shipstation's quick and easy label creation and printing features, which make order fulfillment more efficient. Some users also mention that Shipstation offers helpful customer support and daily ease of use. Lastly, reviewers highlight that Shipstation allows for shipping through multiple carriers and the creation of custom packing slips—a valuable feature for smaller businesses or nonprofits looking for efficient package handling.
Attribute Ratings
Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
October 22, 2019
ShipStation: So good go have you back on board with 420EDC!
We use ShipStation as part of our BigCommerce package to help with fulfillment, create shipping labels and manage returns of products.
As a small operation, it allows us to manage our shipping in house without the need for a fulfillment center which keeps costs down. We use ShipStation and their Stamps.com integration to ship thru USPS 99% of the time.
ShipStation saves us hours at the post office with the ability to print postage at home and drop off or have picked up by our rural USPS carrier.
- Batch Printing
- Integration with Big Commerce
- Provides an easy to manage fulfillment operation
- New Beta software was hard to use, I reverted back to the older version.
- Sometimes ShipStation fails to print the labels I want, I have to manually download them and print from outside ShipStation.
- I primarily use Firefox for my browser but something between BigCommerce, ShipStation and Firefox doesn't play well. So for printing, I use Safari which doesn't render the same issues.
- ShipStation has had a positive impact on our ROI.
- Minimal waiting in line at the post office
- Offers the ability for a one man show to manage day to day which is what my operation currently is.
I've used Stamps.com on its own in the past and ShipStation makes life so much easier and faster. You can create templates for products so they can be quickly processed and batched or you can batch your international and domestic orders separately. For a few years while we were growing 420EDC was using Squarespace and Stamps.com. When we moved to BigCommerce in early 2018, it was a sigh of relief to reintegrate ShipStation back into our fulfillment process.