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ShipWorks

ShipWorks

Overview

What is ShipWorks?

ShipWorks from Interapptive in St. Louis is designed to make it easy to manage online orders and ship items quickly. ShipWorks is all-in-one, fully-customizable e-commerce shipping software that integrates directly with all major U.S. shipping carriers, and 80+ online marketplaces…

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Recent Reviews

TrustRadius Insights

ShipWorks has garnered a lot of positive feedback from its users, who have reported significant improvements in their business operations. …
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Pricing

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Ecommerce Essential

$49

Cloud
per month 1,500 shipments per month.

Ecommerce Professional

$149

Cloud
per month 5,000 shipments per month.

Warehouse Essential

$349

Cloud
per month 12,000 shipments per month.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.shipworks.com/pricing/all

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $49 per month 1,500 shipments per month.
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Product Demos

2-Minute ShipWorks Demo

YouTube

ShipWorks 2-Minute Demo

YouTube

ShipWorks 2 Minute Demo

YouTube

ShipWorks Detailed Product Demo

YouTube
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Product Details

What is ShipWorks?

ShipWorks Video

ShipWorks Enterprise Shipping Software

ShipWorks Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

ShipWorks has garnered a lot of positive feedback from its users, who have reported significant improvements in their business operations. One of the key benefits of ShipWorks is that it simplifies shipping and order management for businesses, allowing them to create, track, and manage all their website and in-house shipments with ease. This has eliminated the need for users to manually handle their shipments, which can be highly time-consuming, especially when dealing with large volumes of orders.

Another business problem solved by ShipWorks is that it enables users to automate the shipping process, resulting in faster shipping, fewer errors, and improved integration with needed OMS systems. Users have found this feature to be particularly helpful as it has saved them hours of work that would typically go into handling such tasks manually. Additionally, ShipWorks' ability to handle high volumes of orders and integrate with multiple sales platforms like Magento makes it easy for businesses to process orders quickly and efficiently. Overall, ShipWorks' reporting system combined with its user-friendly interface and excellent customer service make it a valuable piece of software for online sales.

Efficient Integration: Several users have reported that ShipWorks integrates exceptionally well with popular e-commerce platforms, making it easy to manage orders and logistics for up to 100 items.

Customizable Automation: Many reviewers have praised the software's ability to automate actions that can be customized according to specific business needs. This feature streamlines the entire process of managing shipping and logistics.

Intuitive Interface: A number of users have appreciated the software's intuitive interface, which is easy to navigate and provides all necessary features required by businesses. Its responsiveness has also been noted as a plus point by various customers.

Difficult to Use: Some users have found ShipWorks complicated and challenging to use, requiring coding knowledge to customize actions. The user interface can be confusing at first, and it takes time to familiarize oneself with all the options that the software has to offer.

Unreliable Performance: Many reviewers reported that the software can be slow at times or may freeze unexpectedly, causing communication problems between stores and warehouses. Sending customer review requests through ShipWorks does not work as intended, some drop-down options disappear throughout the program, and follow-up emails are not sent correctly.

Expensive Licensing Fees: Several users noted that ShipWorks requires a license for every store run or software used, which adds up quickly in costs. Additionally, the storage capacity is limited to 10GB only, requiring orders to be deleted every few years.

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