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https://dudodiprj2sv7.cloudfront.net/product-logos/1F/d4/8461C69S0QXJ.PNGShopifyShopify Plus for a Rapidly Growing Business2018-06-11T22:19:16.791ZWe set up Shopify Plus for a large wood flower company. Due to the volume of orders, we went with Shopify Plus in order to handle it. It was easy to spin up a new website, and we could add features as the company grew.,Expandability was key to the growing business
Large community of plugins and templates
Handled the payment processing, etc.,Customizing templates can be difficult
Some features required third-party tools,9,It allowed us to scale to millions in sales very quickly
Costs to create and manage the site were reasonable compared to other options,Magento and Bigcommerce Enterprise,$1 to $10 million,B2CChris GardnerBest E-Commerce Platform on the Market2018-12-10T17:22:22.231ZWe used Shopify Plus as our primary e-commerce platform to sell, market, brand, and present our wares to the world. I was operating an e-commerce store at the time and Shopify Plus was an excellent platform to both learn about e-commerce business modeling as well as digital sales and marketing. It was a one-stop shop for us and that was immensely helpful given limited resources.,Easy ramp up and very user-friendly interface.
Easy to track payments, refunds, and customer interactions, including shipping.
Discounts on shipping rates with preferred vendors.
Reasonable monthly pricing.,Improved templates and themes.
Less expensive premium templates and themes.
More font and color/branding elements, without the need to purchase outside the platform or add-on expensive add-on applications.
Expand shipping options, perhaps more integrations,
Increased quality of drop shipping vendors and on-platform design tools.,9,No negatives
Helped positively with product development
Helped positively with product management and inventory,Squarespace, Wix and Weebly,Sprout Social, Marketo, Hootsuite Free,Less than $20,000,B2CVerified UserShopify is the unquestioned market leader for hosted eCommerce2018-06-19T18:01:09.327ZWe assist merchants who are using Shopify Plus both online and in physical retail stores. All but one of our employees directly interacts with Shopify on a daily basis; about half of those employees are developing or supporting Shopify Plus merchants in some way.,Scales incredibly well. Forget about hardware concerns, load balancing, downtime, etc. and focus on eCommerce. We've seen merchants go from a few thousand dollars per month to having million dollar days, all on Shopify without having to worry about performance or scaling systems.
Great new features consistently being added, ahead of the curve on almost everything
Solid API to build on and work with, a few annoying quirks here and there for super complex use cases but overall very well documented and works well
Most Merchant Success Managers are good and genuinely want to be helpful
A fantastic user interface, very logical and easy to use
Tons and tons and tons of out of the box integrations. Easily the best integration marketplace of the e-commerce platforms. There's an app for that.,Some very enterprise features are missing. Vaulted credit cards only work via the Shopify Pay (different than Shopify Payments) and aren't saved to customer accounts. Probably in part because of this, recurring subscriptions are not possible without using third party apps which is super annoying and those third-party apps hijack the native Shopify checkout so that they can take you to their checkout where they can actually save the cards. Shopify does not seem motivated to change this anytime soon either.
Some merchants are frustrated that they have to use apps for functionality that they would otherwise consider essential such as wishlists. Shopify would argue that they are best as a platform and would rather empower apps as that results in an even better user experience since there are options for different apps, app developers are more incentivized to go deeper and build better, etc.. In most cases I believe this works well.,10,For merchants doing 500k/mo or more, the additional functionality afforded by Shopify Plus is definitely worthwhile. Negotiated credit card fees, increased API limits for customization, a dedicated MSM and priority support contacts, ability to have more than 15 staff, prioritization by Shopify Partners/experts, all add to Shopify Plus's solid value proposition.,BigCommerce, WooCommerce, Magento and Netsuite SuiteCommerce,Asana, Harvest, Xero, BrowserStack, 1Password, G Suite, Microsoft Office 365, Bitdefender GravityZone, TeamViewer, ShipStation, NetSuite, GitHub, Algolia, Postmark, Slack,$1 to $10 million,B2CVerified UserFlexible solution for flexible businesses.2017-11-03T18:46:25.916ZWe use Shopify Plus for our e-commerce website, some order management, some product management, and some analytics. We needed a strong e-commerce platform that was flexible for a growing midsize company, scaleable with our growth, could also support POS, and had a good API. Shopify plus has provided all of the non-negotiable for us at a really good price.,From a web perspective, it's really fast and has great out-of-the-box SEO benefits.
The user interface is very, very easy to navigate. Very intuitive.
Reporting is built in, allowing you to build customize-able reports for at-a-glance KPIs.
Amazing support.,Some features that are non-negotiates for some businesses are missing, or are only available if you use Shopify Payments. One that comes to mind is saved/vaulted credit cards.
Many aspects of Shopify Plus, including pre-built reporting features and widgets in the admin interface are very obviously built for small businesses. The larger you get as a business, the more irrelevant many of Shopify Plus features become.
Shopify Plus does not have a robust POS at all. The POS is not enterprise-level.,10,Shopify Plus has been a very cost effective solution for us.
As our business grows, it's easy to train new hires on how to use Shopify Plus.
What we've lost in the missing features of Shopify we've made up for in the other areas.,,ShipStation, NetSuite, MailChimp, Slack, Domo, Google Analytics, Google Drive, WordPress, Yoast Wordpress SEO Plugins, Typeform, Jive Hosted VoIP,$50 to $100 million,B2CVerified UserShopify Plus for mid-size, global, multi-brand & multi-channel retail store2017-04-04T16:45:48.394ZWe have a relatively interesting use case for Shopify Plus. We use it in conjunction with our backend ERP system, Netsuite. We also use a third party system, FarApp, that links the two systems (products, orders, inventory, pricing, etc). As a result, we use Shopify as somewhat of a "container" that houses the digitally purchasable versions of our in-store products (since we link the in-store inventory and the online inventory). We are constantly working in Shopify and also in the other systems to try and make it as efficient as possible.
Really Shopify excels in its ease of use and its focus on forward looking web technologies (responsive website, linking with analytics software, ability to use on mobile) and it struggles at some of the heavy lifting (content laden website, advanced product options, API is crappy).,Ease of use - you can basically start using Shopify out of the box with very little training. It's self explanatory and the resources for help are fantastic.
Support - if you are a Shopify plus merchant you have dedicated account representatives that will really go the extra mile to help or create a fix for you. They do a good job making sure that you are taken care of to the best of their ability and frequently work with engineers for quick fixes to common problems.
Customization - this is something Shopify is going to sell you on with Plus. You can create your own checkout, you can create custom pages that link in, and you can link in other systems through their app store and also custom coding.
Partnerships - Shopify DOES link in with some systems great (Shipstation, Uber, CreateSend/MailChimp) and that is a huge positive.,API - unfortunately, given the amount Shopify talks about the ability to customize, they conveniently leave out the fact that their API is notoriously weak and also undocumented. It makes building custom solutions on top of Shopify cumbersome.
Advanced Product Options - simple things like adding additional images into products with multiple variants doesn't exist! You have to install Apps to get some of this done. Inventory management is very basic and things like collection organization are light years ahead of other systems but can still use improvements.
Mixing product and content - Surprisingly, Shopify isn't as strong here as you'd think. Oftentimes, people use entirely separate programs like Squarespace and Wordpress to run their content section of the website. This is fine except they are missing a critical component of linking the content to the product. I think Shopify should focus on this A LOT going forward.,7,It's definitely made it easier for us to manage the website and their SEO appears to be strong which is great since we have changed our website so much. Also, allowing integration with Paypal and Apple pay seamlessly has definitely made a positive impact.
The ability to sync with Shipstation and CreateSend has definitely improved business efficiencies.
The poor API has hurt us with our integration software, FarApp, fairly significantly as it takes longer to push products online.,Magento and Brightpearl,NetSuite, Dropbox for Business,$500,000 to $1 million,B2CJeffrey Hilliard
Unspecified
Shopify Plus
32 Ratings
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