Shopify Plus

Score8.9 out of 10

214 Reviews and Ratings

What is Shopify Plus?

Shopify Plus is an eCommerce solution built for enterprise-level companies that enables them to sell online and offline across social channels like Facebook , Pinterest, and marketplaces like Amazon and eBay.

Categories & Use Cases

eCommerce

Media

Screenshot of The home screen of your Shopify admin, including proactive home cards and reporting and live view insights.

Screenshot of Your Shopify Plus store is ready for mobile commerce. Customers can browse and buy from your store with an optimized experience on device.

Screenshot of Editing products across sales channels.

Screenshot of Easily edit colours, typography, settings, and drag and drop sections for each of your store's templates with the theme editor.

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Screenshot of The home screen of your Shopify admin, including proactive home cards and reporting and live view insights.

Checkout user experience
Easy for customers to view shopping cart and checkout; maintains a consistent, trusted look & feel.
Category average: 7.8
Product catalog & listings
Products are easy to browse; listings include descriptions, photos, 360-degree views, and/or videos.
Category average: 8.2
CMS
Beyond product catalog, includes basic content creation and management features such as blogging capabilities.
Category average: 7.1

Inventory management
Includes tools or integrations for managing inventory.
Category average: 7.9
Shipping
Includes tools or integrations for order fulfillment of physical products.
Category average: 7.6
Product variations
Products with variations or configurable options are easy to list and easy to browse.
Category average: 7.5

Verified User

Director in Product Management (10,001+ employees employees)

Use Cases and Deployment Scope

Shopify is great for small to medium size enterprise who can control the visual identity of their site. Shopify starts being costly when you try to customize the template. Nevertheless Shopify Plus has accelerated their transformation into enterprise level capabilities. The number of new features released over the past 12 months has been impressive. Shopify Plus offers the best cost effective way to launch and operate websites. Shopify Plus offers more features in North America than in some of the other regions. The main weakness is in the Shopify lack of native App solution and the lack of regional payment gateway and logistics partners in some of the other regions outside of USA and Canada.

Pros

CMS
CATALOG
APP MARKETPLACE ECOSYSTEM
MULTI SITES

Cons

OMS
LAST MILE INTEGRATION
CLIENT SUPPORT
PAYMENT GATEWAY INTEGRATION

Return on Investment

Cost effective
Quick development
Low manpower

Usability

Alternatives Considered

Akeneo, Bynder, Kibo eCommerce, BigCommerce, Adobe Commerce, Spryker Cloud Commerce OS, commercetools, inriver PIM, Bloomreach - The Agentic Platform for Personalization and Algolia

Other Software Used

Kibo eCommerce, BigCommerce, Adobe Commerce

Josh Fortin View profile

Warehouse Manager in Product Management at Constantly Varied Gear (11-50 employees employees)

Use Cases and Deployment Scope

Shopify Plus is specifically built for e-commerce businesses like CVG. It offers a lot of customization, automation, and integrates seamlessly with our WMS. It helps maintain our product catalog, customer accounts, and storefront all in one place. It allows us to sell directly on our website and also on our social media platforms. It syncs with our WMS directly, so that all orders are synced, picked, packed, and shipped without any manual input. Shopify Flow is something that we use a lot in order to automate tasks like fraud checks, back-in-stock alerts, order tagging, or notifying the warehouse about VIP customers. It also provides access to advanced reporting, enabling us to analyze sales, performance, and trends in customer behavior.

Pros

Syncs directly with ShipBob WMS.
Shopify Scripts and the Script Editors allows us to tailor our checkout screen.
Gives us advanced sales reporting, showing trends, performance, year to year, and even projections.
Scalable for high volume, handles spikes in traffic without downtime.

Cons

Transaction fees if you don't use Shopify payments.
Running multiple brands or regions requires creating separate stores rather than having a true multi-storefront environment.
A lot of features require third-party apps (subscriptions, advanced search, loyalty programs for example).
International taxes and compliance tools require additional apps and some manual setup.

Return on Investment

Definitely makes selling on multiple platforms easy, saving us time and effort.
Keeps all of our business in one place, saving us money on other apps to manage each aspect.
Automatically flags potential fraudulent orders, preventing us from accidentally shipping to a scam.
During our busiest months, we don't see any slowdowns, which allows us to go full throttle with all ads and marketing without worrying about whether or not the software can handle it.

Usability

Other Software Used

ShipBob, Slack, Microsoft Teams, monday.com

Amy Highland View profile

Head of Operations at WIRO Agency (11-50 employees employees)

Use Cases and Deployment Scope

We are a Shopify Plus Partner Agency. So we use Shopify Plus Daily in order to deliver advanced ecommerce sites, and custom functionality. It is our clients' primary CMS used in their organisations, and we develop and build on top of it. There are lots of functionalities that we use, and we code primarily in Liquid and Javascript.

Pros

Checkout Customisations
Secure Checkout
Uptime
Product investment - Shopify Plus are constantly innovating and improving the platform
Third party apps
Reliable base themes

Cons

Support - sometimes support lead times are slower than we'd like
More advanced Bundling functions
More advanced discounting functions
More advanced Subscription functions
Better support of payments in Qatar regions

Return on Investment

Able to scale merchants' sites fast
Able to provide scalable technical foundation
Able to offer consistent Frontend Design
Able to increase clients' revenue YoY

Usability

Alternatives Considered

WooCommerce and Adobe Commerce

Other Software Used

WooCommerce, WooCommerce Subscriptions, Adobe Commerce

Felipe Veicer

Digital Content Coordinator in Marketing at Revelyst (1001-5000 employees employees)

Use Cases and Deployment Scope

I use Shopify Plus for the website of my brand- [...]. It;s not solving a business problem, but rather opening up a new channel for online sales directly through our website. I use Shopify Plus for all the content that goes into our websites. All the pages (PDPs, LPs, HPs).

Pros

Intuitive to edit content on pages without requiring a lot of coding.
Easy to setup discounts.
Easy to manage product information that will be displayed on the product page.
Easy to read the analytics and build reporting.

Cons

Allow discounts to stack on top of each other when needed.
Allow more personalization of content for specific customer groups without requiring backend coding.
Be less app based and have more internal features. Refer to stacking discounts example above.

Return on Investment

Positive impact with sales. Easly changing the price of a product to attract more customers leading to a higher conversion.
Budles. Being able to create a bundle at a special price to attract customers and sell more than one product also provided positive ROI.
Not negative but not as good as we would expect for a ROI will be on shipping costs. Because we rely on an app that costs us to apply the shipping costs we need (eg. cost per unit of product added rather than a flat rate costs) our ROI isn't as we expected on shipping.

Usability

Alternatives Considered

Salesforce Commerce Cloud and Adobe Commerce

Other Software Used

Salesforce Commerce Cloud, Google Analytics, Semrush, Atlassian Jira

Mark Nagelmann View profile

Sr Director of Ecommerce in Marketing at Lull (11-50 employees employees)

Use Cases and Deployment Scope

For our high-volume and intricate ecommerce needs, Shopify Plus provides a powerful and reliable foundation for hosting our store and seamlessly handling all business functionalities and transactions.

Pros

Scalability & Reliability
Advanced Customization & Flexibility
Powerful Tools for Growth and Efficiency
Dedicated Support and Resources

Cons

Further Checkout Customization
High Pricing and Transaction Fees

Return on Investment

Shop Pay and its integrated buy-now-pay-later option, Shop Pay Installments, feature different processing fee models and have attracted a wider customer base by offering flexible payment options.
The Shop app has expanded our brand's visibility, leading to a significant increase in our customer base and overall order volume.

Usability

Other Software Used

Triple Whale, Klaviyo, Attentive Mobile

Volusion

Salesforce Agentforce Commerce

BigCommerce Enterprise Unpublished

Shopify Plus

What is Shopify Plus?

Categories & Use Cases

Media

Key Features

Top Performing Features

Checkout user experience

Product catalog & listings

CMS

Areas for Improvement

Inventory management

Shipping

Product variations

Reviews

Use Cases and Deployment Scope

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Cons

Return on Investment

Usability

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

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Return on Investment

Usability

Other Software Used

Use Cases and Deployment Scope

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Return on Investment

Usability

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

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Usability

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

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Return on Investment

Usability

Other Software Used

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