Shopify Plus Reviews

73 Ratings
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Score 8.6 out of 100

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Reviews (1-19 of 19)

Jeffrey Tom | TrustRadius Reviewer
March 10, 2020

Great E-Commerce Platform!

Score 8 out of 10
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Likelihood to Recommend

Shopify Plus is great for those that want to start their own business. It attempts to make this process as easy as possible. However, in situations where some templates don't have some features, this could lead to more people choosing another software over Shopify Plus, such as Squarespace or Wix.

In addition, Shopify Plus is well suited for those that deal with e-commerce websites. For example, there are agencies that manage websites for clients. Shopify Plus can be a great option for those agencies, so they are able to manage the websites for their clients and preview the appearance of the website, whether it is on mobile or desktop.
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Rachel Blankenship | TrustRadius Reviewer
February 25, 2020

Helpful Tool for Managing Orders

Score 9 out of 10
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Likelihood to Recommend

It's a great tool to use for record keeping, accepting payments, and keeping all of your orders in one place. It's easy to navigate and easy to train new employees to use. It also allows us to utilize our loyalty program, by using the Swell app for our website. I wish that there was a way for us to be able to use a sandbox version of this tool, especially for training purposes. That would allow us to be able to train new employees on how to use the tool without messing with any of our actual orders.
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Anonymous | TrustRadius Reviewer
March 20, 2020

Shopify Plus is simply the best.

Score 10 out of 10
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Likelihood to Recommend

Shopify Plus works very well for an online business, period. We have used several other platforms, and none of them even come close to competing with Shopify Plus. The speed and reliability of the sites jump right out as a must-have in running a website. We love that we can have a wholesale version of each site to allow for resellers and B2B sales. Shopify Plus integrates very well with other systems, including our accounting, warehouse, shipping, inventory, advertising, customer management, and other departments. We have been very pleased with the power of Shopify Plus and would never run an online company without it. And we have been doing online sales for 15 years.
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Ricky Jordan | TrustRadius Reviewer
July 03, 2019

Shopify Plus, the eCommerce Solution for the pros

Score 10 out of 10
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Likelihood to Recommend

Shopify is the industry standard when it comes to eCommerce software. It's basically the #1 ecommerce software solution that is out there that has everything under one roof. You want reliability? Shopify is your solution. You want fast website performance with great uptime? Shopify is your solution. The only area it's less appropriate is how their dedicated account support and tech support for Plus customers has kind of lost touch with it's customers. On the flipside Shopify's services are still the best in the industry, but that doesn't mean they can lose touch with their customers.
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Cheyenne Thayer | TrustRadius Reviewer
February 09, 2019

Stellar E-Commerce Platform

Score 10 out of 10
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Likelihood to Recommend

Shopify Plus is perfect for small businesses with over 100 SKUs that are looking for heavy customization where access to the product API will be necessary. It is ideal for wholesale businesses. Shopify Plus also offers very specific and extensive shipping features. This product is great for businesses that run an internal warehouse.
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Anonymous | TrustRadius Reviewer
February 13, 2019

Good Fit for very simple product offering and pricing ONLY

Score 6 out of 10
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Likelihood to Recommend

Shopify Plus will work well for companies with simple product offerings and/or consistent and specifically discounted wholesale needs. We do not recommend this for larger companies or semi-complex pricing/products. I feel the Sales Reps flat out lied about the program's abilities and our Launch Rep was not knowledgable.
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Anonymous | TrustRadius Reviewer
February 09, 2019

Shopify Plus is great!

Score 8 out of 10
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Likelihood to Recommend

Shopify Plus is a good solution for any ecommerce doing up to $1B / year in revenue. Look up the top companies on the platform and they show that Shopify Plus can handle all clients. I love how they are consistently releasing new features and we don't have to go through manual upgrades.
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Anonymous | TrustRadius Reviewer
December 10, 2018

Best E-Commerce Platform on the Market

Score 9 out of 10
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Likelihood to Recommend

I don't think there is another platform on the market that compares to Shopify Plus, but I still think there is room for improvement specific to the points I mentioned.
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Jeffrey Hilliard | TrustRadius Reviewer
April 04, 2017

Shopify Plus for mid-size, global, multi-brand & multi-channel retail store

Score 7 out of 10
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Likelihood to Recommend

If you are a new e-commerce business that wants to get up quickly, has very easy to use systems, and has a relatively simple business structure (not global, inventory relatively simple), then Shopify is definitely for you. It's intuitive, has several built-in features that are incredibly nice, and plugs into other large systems. If you are a large business with several shipping centers, complex products, with a huge content goal, Shopify can make it difficult or require some outside technology that often falls short of what they tell you.
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Mika Casey | TrustRadius Reviewer
June 16, 2016

Shopify Plus has delivered enterprise-level service at a small business cost

Score 10 out of 10
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Likelihood to Recommend

I would recommend Shopify Plus to businesses that want a hands-off store with most of the latest and greatest features and a highly converting mobile experience. It may not be suited for a business with the need for many sites or for a business with thousands of products that doesn't want to also use a complementary inventory management system or PIM.
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Paul Pender | TrustRadius Reviewer
May 03, 2016

Shopify Plus > SquareSpace

Score 8 out of 10
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Likelihood to Recommend

Shopify Plus is well suited for those running a medium-scale business. It is not needed for a new merchant running a small operation. It is also likely not suitable for a larger business generating a few million in revenue per quarter.
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Anonymous | TrustRadius Reviewer
June 19, 2018

Shopify is the unquestioned market leader for hosted eCommerce

Score 10 out of 10
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Likelihood to Recommend

I would recommend Shopify Plus to any merchant doing at least 500k/mo and doesn't primarily do subscription products. High volume merchants who run complex subscriptions may be better off on an eCommerce platform that doesn't rely on third-party subscription apps that can't even use Shopify's native checkout. Merchants doing under 500k are probably fine with one of Shopify's normal plans rather than Plus.
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Anonymous | TrustRadius Reviewer
November 03, 2017

Flexible solution for flexible businesses.

Score 10 out of 10
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Likelihood to Recommend

Well suited for growing mid-sized to large businesses who want to remain flexible and agile and are OK making compromises here and there. Not well suited for large corporations that have very traditional requirements for what e-commerce should look like; Shopify is on the cutting edge of e-commerce and they seem to tailor their product to the tastes and preferences of millennials.
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Feature Scorecard Summary

Product catalog & listings (17)
8.7
Product management (18)
8.1
Bulk product upload (16)
7.9
Branding (17)
8.3
Mobile storefront (18)
8.7
Product variations (17)
8.0
Website integration (17)
8.3
Visual customization (18)
8.3
CMS (18)
8.3
Abandoned cart recovery (19)
8.0
Checkout user experience (19)
8.9
eCommerce security (18)
9.4
Promotions & discounts (18)
8.4
Personalized recommendations (15)
8.0
SEO (19)
8.5
Order processing (18)
8.7
Inventory management (17)
8.2
Shipping (17)
7.8
Custom functionality (18)
7.1

About Shopify Plus

Shopify Plus is an ecommerce solution that enables business to sell online and off across social channels like Facebook and Pinterest and through marketplaces like Amazon and eBay. The vendor says this solution is engineered for scalability and reliability.

The vendor’s value proposition is that Shopify Plus is driving disruption in the traditional enterprise landscape by giving customers the power and capabilities they need to grow and succeed without the headaches, costs, and lengthy timelines of traditional enterprise options. Shopify Plus customers include Proctor & Gamble, General Electric, Budweiser, Red Bull and many more.

Categories:  eCommerce

Shopify Plus Features

Online Storefront Features
Has featureProduct catalog & listings
Has featureProduct management
Has featureBulk product upload
Has featureBranding
Has featureSearch & filter
Has featureMobile storefront
Has featureProduct variations
Has featureSubscriptions & downloads
Has featureWebsite integration
Has featureVisual customization
Has featureCMS
Has featureCustomer service tools
Online Shopping Cart Features
Has featureAbandoned cart recovery
Has featureTax calculator
Has featureShipping calculator
Does not have featureIntegration with Amazon
Does not have featureIntegration with eBay
Has featureCheckout user experience
Online Payment System Features
Has featurePayPal integration
Has featureReturns & refunds
Does not have featureSingle-click checkout
Has featureeCommerce security
Has featureCredit card transaction fee
Has featureB2B features
eCommerce Marketing Features
Has featurePromotions & discounts
Has featurePersonalized recommendations
Has featureSEO
Has featureProduct reviews
Has featureSocial commerce integration
Has featureCustomer registration
eCommerce Business Management Features
Does not have featureMulti-site management
Has featureOrder processing
Has featureInventory management
Has featureAccounting
Has featureShipping
Has featureCustom functionality
Additional Features
Has featureBuilt-in automation tools like Shopify Flow and Launchpad
Has featureWholesale channel that automatically builds a self-service storefront for high-volume buyers

Shopify Plus Screenshots

Shopify Plus Competitors

Volusion, Salesforce Commerce Cloud, Magento Commerce Cloud (formerly Magento)

Shopify Plus Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Dedicated Account Management
Dedicated Launch Management
Priority 24/7 Support

Shopify Plus Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:Canada, USA, Australia, United Kingdom, Europe
Supported Languages: English