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Shopify Plus is a popular choice for businesses seeking to seamlessly integrate customer orders and payments with their communication …
Overview
What is Shopify Plus?
Shopify Plus is an eCommerce solution built for enterprise-level companies that enables them to sell online and offline across social channels like Facebook , Pinterest, and marketplaces like Amazon and eBay.
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Popular Features
- Mobile storefront (28)10.0100%
- Visual customization (28)9.090%
- Checkout user experience (28)9.090%
- Product management (28)8.080%
Pricing
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What is Shopify Plus?
Shopify Plus is an eCommerce solution built for enterprise-level companies that enables them to sell online and offline across social channels like Facebook , Pinterest, and marketplaces like Amazon and eBay.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is Shopify?
Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.
What is Adobe Business Catalyst (Discontinued)?
Adobe Business Catalyst was a cloud-hosted system for building and managing web content and online stores with a built-in CRM framework in addition to sales, service, and marketing features including eCommerce and Email Marketing tools. It has been end of life (EOL) since 2020.
Product Demos
Shopify Plus - Aaron Orendorff talks Fashion. Also Referral Candy demo
YouTube
Demo Diaries: Ep 036 | "Empathy and Personality are Often Overlooked For Their Value"
YouTube
Shopify Flow Demo - living room lights
YouTube
AOVboost Demo Video
YouTube
Tapcart Demo & Overview | Shopify App for your own iOS and Android App
YouTube
OrderBump Shopify Plus Upsell Tool: Demo and Review in 5 Minutes or More | Ecommerce Tech
YouTube
Features
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Shopify Plus?
Shopify Plus is an ecommerce solution that enables business to sell online and off across social channels like Facebook and Pinterest and through marketplaces like Amazon and eBay. The vendor says this solution is engineered for scalability and reliability.
The vendor’s value proposition is that Shopify Plus is driving disruption in the traditional enterprise landscape by giving customers the power and capabilities they need to grow and succeed without the headaches, costs, and lengthy timelines of traditional enterprise options. Shopify Plus customers include Proctor & Gamble, General Electric, Budweiser, Red Bull and many more.
Shopify Plus Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: eCommerce security
- Supported: Credit card transaction fee
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: Built-in automation tools like Shopify Flow and Launchpad
- Supported: Wholesale channel that automatically builds a self-service storefront for high-volume buyers
Shopify Plus Screenshots
Shopify Plus Competitors
- Volusion
- Salesforce Commerce Cloud
- Magento Commerce Cloud (formerly Magento)
Shopify Plus Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Canada, USA, Australia, United Kingdom, Europe |
| Supported Languages | English |
Frequently Asked Questions
Shopify Plus is an eCommerce solution built for enterprise-level companies that enables them to sell online and offline across social channels like Facebook , Pinterest, and marketplaces like Amazon and eBay.
Volusion and Salesforce Commerce Cloud are common alternatives for Shopify Plus.
Reviewers rate Branding and Mobile storefront and CMS highest, with a score of 10.
The most common users of Shopify Plus are from Small Businesses (1-50 employees).
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(172)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Shopify Plus is a popular choice for businesses seeking to seamlessly integrate customer orders and payments with their communication system, providing convenient access to customer profiles. Many businesses rely on Shopify Plus for its ability to handle increased traffic, sales, and performance demands in their day-to-day eCommerce operations. The platform's reliability, extensive features, and strong support are highly valued by users. It is often used alongside other systems like ERP systems and third-party integrations to optimize efficiency and streamline operations. While Shopify Plus is known for its user-friendly interface and focus on cutting-edge web technologies, it may face challenges with content-heavy websites and advanced product options. Nonetheless, numerous businesses have reported significant improvements in e-commerce functionality, flow, and cost savings after switching to Shopify Plus. The platform serves as a comprehensive ordering system, allowing businesses to efficiently manage all their orders in one place. It is widely used for various applications such as D2C e-commerce, B2B sales and distribution, CMS, POS, and inventory management. Shopify Plus caters well to small to medium-sized e-commerce businesses by eliminating the need for complex technical tasks like hosting, upgrades, and security management. Additionally, it serves as a critical component connecting different systems and tools within organizations for both B2B and B2C applications. Users appreciate the enhanced customer support, ability to customize themes, and seamless order and inventory management offered by Shopify Plus. By utilizing Shopify Plus, businesses can create multiple international stores while easily adapting themes and checkout processes. Users of all sizes advocate for both Shopify and Shopify Plus platforms for their e-commerce needs due to its wide range of integrations and compatibility with various business functions. Overall, Shopify Plus is seen as an upgrade from other platforms like Magento in terms of cost-effectiveness and performance.
User-Friendly and Easy to Use: Many users have praised Shopify Plus for being very user-friendly and easy to use out of the box, requiring very little training. The intuitive user interface and well-designed backend make it accessible even for users with limited web experience.
Helpful Support Resources: Users highly appreciate the resources for help and support provided by Shopify Plus. They have mentioned that the support staff is highly responsive and quick to resolve any issues faced by users. Additionally, the documentation provided by Shopify Plus is seen as helpful in navigating through the platform.
Customization Options: The customization options in Shopify Plus, especially in creating custom checkouts and pages, are highlighted as a major selling point. Users value the ability to customize themes, settings, and checkout processes according to their specific needs.
Lack of essential features: Some users have expressed frustration with the lack of functionality in Shopify, stating that certain features considered essential by some businesses, such as saved/vaulted credit cards, are missing or only available with Shopify Payments. This has led to a reliance on third-party apps for these crucial features.
Difficulties with order management and discounts: Users have encountered difficulties with order management and scheduling discounts in Shopify. These challenges can negatively impact the efficiency and effectiveness of their operations.
Nightmare wholesale store setup process: The wholesale store setup process in Shopify is described as a nightmare by some users. They mention limited customization options in pricing and express a desire for improved templates and themes at a more affordable price, including more font and color/branding elements within the platform.
Based on user reviews, users commonly recommend the following for Shopify Plus:
Consider hiring developers and creating your own platform. This recommendation suggests that businesses should have control over their e-commerce infrastructure.
Check if your PIM software integrates with Shopify. Users advise checking the compatibility of your Product Information Management (PIM) software with Shopify before using it. This recommendation emphasizes the importance of seamless integration between different tools.
Compare all plans and evaluate if Shopify Plus is necessary for your business. Many users recommend comparing all available plans and carefully considering whether Shopify Plus is necessary for your specific business needs. This recommendation highlights the importance of evaluating the features and benefits offered by different plans before making a decision.
These recommendations highlight different aspects of using Shopify Plus, such as customization options, integrations, and cost-effectiveness.
Attribute Ratings
Reviews
(1-25 of 29)Companies can't remove reviews or game the system. Here's why
April 13, 2023
Not worth the $2000/mo
- Nothing
- App connections
October 14, 2021
Shopify Plus--finally a product that merits the plus
- Shopify Plus has saved us money without sacrificing quality or end-user experience
- Shopify has improved the experience for both our customers as well as for our internal users, which carries a lot of value
- Shopify has many excellently priced third-party add-ons as compared to others like SuiteCommerce, which is only affordable for larger companies.
- Positive Impact across LTV
- Positive Impact on Customer Retention
- Positive Impact on New Customer Acquisition
July 19, 2021
Shopify Plus will be your best choice yet!
- Easily access all orders.
- Easily refund payments to customers ensuring complete satisfaction.
- Ease of use cuts down on training time.
June 02, 2021
Shopify Plus is Punching Above it's Weight!
- Reduced Costs
- Improved Productivity
- Expanded Transparency
Score 8 out of 10
Vetted Review
Verified User
- Increased efficiencies with agency partners.
- Reduced costs of transaction processing.
- 24/7 Shopify Plus support.
May 22, 2021
Value, stability, flexibility
- Moved from SFCC to Shopify Plus, saved $800K annually in platform expense with no adverse effect on business.
May 19, 2021
Best bang for the buck
- Plus has enabled us to open a new direct to consumer business line and revenue stream.
- It has been a learning experience to optimize the ecomm store.
- Finding the right 3rd party partners to work with on Shopify integrations has also been hit or miss.
May 19, 2021
Grow internationally with Shopify Plus
- It's helped us grow our business to new markets at a low cost.
- Their user friendly backend has enabled our team to make changes and updates without always using a dev,
- Their limited Wholesale section has forced us to pay for a new shop to handle wholesale orders.
- Shopify Plus allows clients to deliver a strong ecommerce experience for the end users
- Custom applications and developer tools allow for a unique look/feel
- Apps can be integrated for a variety of purchase options
March 20, 2020
Shopify Plus is simply the best.
- Positive ROI immediately for our company just in cost savings versus past platforms.
- Gave us the ability to continue to scale and grow business.
- Simplified everything for us, which reduced operating expenses and made us more profitable.
March 10, 2020
Great E-Commerce Platform!
- Managing websites for clients.
- Sometimes Shopify's servers go down, which means customers are unable to buy anything.
- Being able to sell products for clients easier online.
February 25, 2020
Helpful Tool for Managing Orders
- It allows us to train our employees easy on this tool, allowing them to be able to place orders for customer correctly. And better able to assist our customers.
- Allows us to keep all our order information in one place, and use that order information for our loyalty program and marketing.
July 30, 2019
Shopify Plus is Great
Score 10 out of 10
Vetted Review
Verified User
- Shopify Plus is very competitively priced and our dollars can now be focused on the customer acquisition.
July 29, 2019
The best eCommerce solution for SMB's PERIOD
- Available apps and technology integrations has boosted conversion rate, average order value, and retention among other metrics
- Website downtime has decreased since changing from alternative self managed hosting
- Improvement in SEO metrics due to mobile usability
July 03, 2019
Shopify Plus, the eCommerce Solution for the pros
- The pricing of Shopify Plus over the regular Shopify Account solution is about 10x if not 20x the cost. But with this cost comes the increased reliability and trust you have in your eCommerce Software solution/website. We still have a great ROI with the Shopify Plus Pricing.
- With Shopify Plus, we have been able to drill deeper into a more robust eCommerce experience for our customers
- With Shopify Plus, we have been able to customize our Website further with recommended apps, features, and customizations based on our Dedicated Account Reps expertise.
February 13, 2019
Good Fit for very simple product offering and pricing ONLY
- The setup was a waste of money. We never went live and just spent months paying extra money for add-ons and custom builds to make it work for us which in the end, never did.
- Shopify needs to represent its platform properly. Sale Reps repeatedly lied about its abilities.
- The only positive that came from this situation is we now know to ask more pointed questions and have Sale Reps provide written responses when answering inquiries about our use with their platforms.
February 09, 2019
Stellar E-Commerce Platform
- Shopify Plus has positively handled a large volume of online orders without fail
- Shopify Plus has reduced overhead for online store management
- Shopify Plus has reduced spending on custom website development
February 09, 2019
Shopify Plus is great!
- Less employees
- Less programmers
- Higher sales because our website doesn't go down
December 10, 2018
Best E-Commerce Platform on the Market
- No negatives
- Helped positively with product development
- Helped positively with product management and inventory
- For merchants doing 500k/mo or more, the additional functionality afforded by Shopify Plus is definitely worthwhile. Negotiated credit card fees, increased API limits for customization, a dedicated MSM and priority support contacts, ability to have more than 15 staff, prioritization by Shopify Partners/experts, all add to Shopify Plus's solid value proposition.
June 11, 2018
Shopify Plus for a Rapidly Growing Business
- It allowed us to scale to millions in sales very quickly
- Costs to create and manage the site were reasonable compared to other options
November 03, 2017
Flexible solution for flexible businesses.
- Shopify Plus has been a very cost effective solution for us.
- As our business grows, it's easy to train new hires on how to use Shopify Plus.
- What we've lost in the missing features of Shopify we've made up for in the other areas.
- It's definitely made it easier for us to manage the website and their SEO appears to be strong which is great since we have changed our website so much. Also, allowing integration with Paypal and Apple pay seamlessly has definitely made a positive impact.
- The ability to sync with Shipstation and CreateSend has definitely improved business efficiencies.
- The poor API has hurt us with our integration software, FarApp, fairly significantly as it takes longer to push products online.
Score 10 out of 10
Vetted Review
Verified User
- Increased conversion rates on desktop, but especially mobile
- Faster deployment and testing of third-party apps
- Huge cost savings for not just the platform, but also on several third party integrations