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Shopify

Shopify

Overview

What is Shopify?

Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Shopify Lite

$9

Cloud
per month

Basic Shopify

$29

Cloud
per month

Shopify

$79

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.shopify.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $29 per month
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Product Demos

1-Minute Demo of How Packwerk Works | Shopify Engineering

YouTube

Basel Shopify - Use One Click Import Demo Tool

YouTube

Shopify Online Store 2.0 Demo: Dawn, the new Theme Editor, and Metafields...

YouTube

Instant Search + for Shopify Demo

YouTube

Australia Post Shipping Labels for Shopify - App Demo

YouTube

Hydrogen Coding Demo with Tobi Lütke | Shopify Unite 2021

YouTube
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Features

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

8.6
Avg 7.8

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

7.8
Avg 7.7

Online Payment System

Features related to processing online payment for eCommerce purchases.

9.6
Avg 8.4

eCommerce Marketing

Features related to marketing for eCommerce websites

8.4
Avg 7.6

eCommerce Business Management

Features related to business management and administration of eCommerce operations

8.1
Avg 7.9
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Product Details

What is Shopify?

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales. Shopify is used by over 90,000 retailers in 100 different countries.

As a SaaS, Shopify's stability and always-on availability are touted. The eCommerce site presents the customary inventory and presentation controls typical of eCommerce solutions. Items are organized into collections, or using smart collections customize groupings to fit the merchandise (e.g. less than $20 items, gift ideas, bundles, etc.). Content management features (e.g. a blog) are present for tailoring the look and interactivity of the site.

For selling online, the $14 Starter pack includes a basic eCommerce site with 1GB of storage, chat & email support, and support for 25 listings. The $29 Basic pack includes POS and unlimited products, as well as fraud analysis tools. The $79 Professional Pack bumps storage space from 1GB to 5GB and adds gift cards, professional reports, and abandoned cart recovery. Finally, Unlimited, at $179 per month, makes space unlimited, and provides advanced reporting and real-time carrier shipping.

Shopify Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Product management
  • Supported: Bulk product upload
  • Supported: Branding
  • Supported: Search & filter
  • Supported: Mobile storefront
  • Supported: Product variations
  • Supported: Subscriptions & downloads
  • Supported: Website integration
  • Supported: Visual customization
  • Supported: CMS

Online Shopping Cart Features

  • Supported: Abandoned cart recovery
  • Supported: Tax calculator
  • Supported: Shipping calculator
  • Supported: Integration with Amazon
  • Supported: Integration with eBay
  • Supported: Checkout user experience

Online Payment System Features

  • Supported: PayPal integration
  • Supported: Returns & refunds
  • Supported: Single-click checkout
  • Supported: eCommerce security

eCommerce Marketing Features

  • Supported: Promotions & discounts
  • Supported: SEO
  • Supported: Product reviews
  • Supported: Social commerce integration
  • Supported: Customer registration

eCommerce Business Management Features

  • Supported: Order processing
  • Supported: Inventory management
  • Supported: Shipping
  • Supported: Custom functionality

Shopify Videos

Subscribe to Shopify
Shopify is a powerful tool for ecommerce, but users will have to know how to setup products and collections to get the most out of it. We go through the process step by step.

Shopify Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

Shopify starts at $29.

PrestaShop, Volusion, and Miva are common alternatives for Shopify.

Reviewers rate Order processing highest, with a score of 9.7.

The most common users of Shopify are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(613)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Shopify is a versatile platform that fulfills various use cases for businesses of all sizes. Users have found success using Shopify as their primary webpage to showcase and sell unique products, catering to different brands and the general public. The platform's easy-to-use features and integration with third-party apps make it the go-to choice for most small business e-commerce requirements. Shopify has proven particularly useful for selling apparel, books, and various other products, with its seamless printing and package preparation capabilities. Additionally, organizations benefit from Shopify's efficient inventory management, integration with the US Postal Service, and discounts on order fulfillment. Notably, Shopify stands out among other e-commerce platforms due to its beginner-friendly user experience, ease of use, and integration with popular platforms like ShipStation and MailChimp. It is also highly regarded for its SEO capabilities, low cost as a hosted solution, and integrated shopping cart functionality. Overall, Shopify serves as a powerful tool for managing sales, stock, shipments, and online presence - making it the backbone of many small businesses' operations.

Based on user reviews, there are three common recommendations for Shopify. Firstly, users highly recommend Shopify for its quick and easy setup process. Customers mention that they were able to get their eCommerce stores up and running in no time, thanks to Shopify's user-friendly interface and intuitive features. Secondly, users often describe Shopify as the best plug-and-play solution for eCommerce stores. They appreciate the seamless integration of various tools and extensions, allowing them to easily customize their online stores and enhance the overall shopping experience for their customers. Lastly, reviewers also highlight the reliability of Shopify as a platform for managing their eCommerce businesses. They praise its robust infrastructure, reliable hosting, and responsive customer support team, which provides assistance whenever needed.

Reviews

(1-25 of 150)
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Shopify - Best Overall E-Commerce Platform

Rating: 10 out of 10
June 24, 2024
EW
Vetted Review
Verified User
Shopify
5 years of experience
Shopify is great for an e-commerce brand, as it has great native functionality as well as 3rd party plugins for just about any feature you can imagine. With Shopify being such a massive player in the market, just about every web-based business management tool will integrate with it. On the other hand, Shopify may not be necessary for a lead-gen business or informational website, as much of the functionality you pay for is focused on e-commerce.

Shopify is your one-stop shop for everything e-commerce!

Rating: 10 out of 10
June 19, 2024
BG
Vetted Review
Verified User
Shopify
4 years of experience
Shopify is most suited for e-commerce and not so much suited for non e-commerce settings. I recommend a very basic knowledge of how to use any sort of platform to figure this one out. The help desk is great for self service help.

Good for the Basic Price, but wish it was a little more robust out of the box

Rating: 6 out of 10
June 11, 2024
EA
Vetted Review
Verified User
Shopify
2 years of experience
Shopify has low barriers to entry so it's a great store for new businesses and small to medium size businesses who have a limited product amount and are interested in building a site from scratch that is centered around the buying experience. However, if you're a larger to enterprise company and want to incorporate an e-commerce element to your site, then they are still a possible solution but be prepared to hire a firm to help you implement and connect to your site in a seamless way because without a developer, it's near impossible.

So Glad I Chose Shopify

Rating: 9 out of 10
June 11, 2024
AA
Vetted Review
Verified User
Shopify
7 years of experience
Great for someone who has no website or coding experience but wants to launch an online store. Someone who wants a trustworthy platform. Anyone looking to use apps to enhance their store's online experience.

Would purchase again!

Rating: 10 out of 10
June 11, 2024
Verified User
Vetted Review
Verified User
Shopify
2 years of experience
Shopify is great if that is the checkout script that you use on your website and you want to seamlessly integrate your back end functionalities to align. If you are looking to track incoming orders with attributed revenue, specific SKUs ordered, discount codes used, gift cards used, or make discount codes/gift cards, Shopify makes it extremely easy to do so.

Great for small businesses but, in my opinion, with frustrating limitations for SEO and marketing tracking

Rating: 7 out of 10
June 11, 2024
BW
Vetted Review
Verified User
Shopify
1 year of experience
Shopify is a great tool for small businesses that want to grow an eCommerce store. It is also very useful if that business plans to work with agencies that can help with some of the nuances, like marketing tracking and development.

It is not as suitable for enterprise-level or large ecommerce businesses for some of its limitations with SEO, marketing tracking, and reporting.

Shopify is the way to go!

Rating: 10 out of 10
January 19, 2024
Verified User
Vetted Review
Verified User
Shopify
2 years of experience
I believe Shopify is well suited because an individual is able to attract buyers from all over the world. You can charge different prices for your products' shipping based on the buyer's location. In addition, one can learn about where the consumers are located by data collection through Shopify. Another item that is great with Shopify is if you stock-out of an item and cannot remove it from the website in time before someone purchases it, the refund process is very easy and you do not even have to capture the payment automatically to help prevent stock-outs.

Shopify: The Effortless E-Commerce Solution for Small Businesses that can help in scaling.

Rating: 9 out of 10
January 30, 2023
Verified User
Vetted Review
Verified User
Shopify
3 years of experience
Shopify is a great platform for small to medium-sized businesses looking to set up an online store. It's easy to use, offers a wide range of features and integrations, and is perfect for businesses in the retail and food industry. However, large enterprise businesses with complex and custom needs may find Shopify less suitable.

Shopify Makes Selling, Easy

Rating: 7 out of 10
November 11, 2022
Verified User
Vetted Review
Verified User
Shopify
1 year of experience
Shopify is well suited for both large companies and personal business. If you are looking for a platform to easily sell your product, Shopify is a great tool. Our customers can easily navigate through our Shopify account and we are able to target the folks we need to target by sharing our storefront link across channels.

Awesome Front & Back End, Not So Great WIth Inventory

Rating: 9 out of 10
June 09, 2022
PF
Vetted Review
Verified User
Shopify
2 years of experience
I consider The Outdoor Patio Store to be a small business, and we experience the occasional headache because of Shopify's À la carte approach to ecommerce, specifically because of our need for a more robust inventory and shipping solution. Orders are placed in Shopify and inventory is tracked via Stitch Labs and our warehouse ships using ShipStation. It's not the smoothest system out there, and I don't particularly enjoy counting on three different companies to make sure my business is running properly. As our business grows, as much as I enjoy using Shopify I'm not totally sold that it's the best solution for a business that you intend on growing.

Shopify Satisfy

Rating: 10 out of 10
April 26, 2022
HE
Vetted Review
Verified User
Shopify
2 years of experience
Overall it's very good, and helpful to sell and market your products. You can link with other social media platforms like Instegram, Facebook, and Google. [It is a] well-designed platform and you can edit inventory for your products, prices ...etc. Reports in Shopify are one of the strong points of this software as you are able to read and get results for all your marketing efforts on a daily basis.

Shopify for Your E-Commerce!

Rating: 8 out of 10
December 23, 2021
MW
Vetted Review
Verified User
Shopify
1 year of experience
Shopify is a great platform for SMEs who want to launch an e-commerce store without wanting to spend a lot of money. It's pretty easy to set up and launch a website and does not require any hardcore coding [over-riding the need for] hiring a developer. Moreover, integrating with social media platforms such as Facebook and Instagram is also pretty easy and straight forward which makes it even better. However, if an organization is looking forward to customizing it completely according to their needs, they would have to get Shopify's Advance subscription which is $79 per month which could be a bit high for a small and medium enterprise.

King of E-Commerce

Rating: 10 out of 10
December 02, 2021
RV
Vetted Review
Verified User
Shopify
1 year of experience
The major [advantage] of Shopify is that we can use Shopify for showcasing our E-Commerce platform. That is 1-We can easily add many products very easily. 2-Can easily customize the website theme as per our [requirements]. 3-Best [user-friendly] interface. 4-Best website analytics and much more. For these Shopify is the best platform. But for bulk uploading, Shopify takes some more time to complete the upload. This is the only thing that Shopify can improve. Rest all other features are fantastic.

The best platform for E COmmerce

Rating: 10 out of 10
November 15, 2021
NR
Vetted Review
Verified User
Shopify
2 years of experience
Shopify is the best platform for categorizing & showcasing all the products in a good way. Once we have to showcase more than 300+ products in 20+ collections with the help of Shopify only we completed that website, Because of Shopify we could make all the collections, tags, and Vendors in a better way and faster, I appreciate the Shopify team for making a wonderful software.

Best e-commerce software right out of the box - Start selling with Shopify

Rating: 9 out of 10
November 09, 2021
ci
Vetted Review
Verified User
Shopify
4 years of experience
Shopify is a tool that can be used without any setup. You just need to add products, prices, and shipping methods. Connecting to advertising platforms is as easy as adding a line of text and setting up analytics tracking is the same. Shopify has some monthly costs that are not so high, but they can hurt your profits in the end. You must also take into account the commissions of payment gateways.

Shopify will make your day to day much easier!

Rating: 9 out of 10
November 05, 2021
CN
Vetted Review
Verified User
Shopify
10 years of experience
Shopify is an easy to use option for eCommerce. Shopify makes it easy to keep track of your inventory. Shopify is great at catching potential credit card fraud by providing different level of risks. Not only is Shopify easy to navigate, but it is really easy and nice to see a glimpse of your day by looking at the dashboard. If I were to say one thing that could use some help, I would say Shopify has a hard time specifying sales tax per county. BUT in all reality, there is nothing easy about this. Shopify is a wonderful tool and we use it for multiple clients.

Best E-commerce store creation platform

Rating: 10 out of 10
June 22, 2021
AC
Vetted Review
Verified User
Shopify
2 years of experience
I am giving it this rating because I am a very satisfied user of Shopify. I have been using this platform for a very long time in my organization for creating a store for my clients and for the organization itself too. A perfect platform to have in the ecosystem to easily develop an idea, create a store according to the idea, set up easily, and manage the store across various channels.

Shopify is the ecommerce solution

Rating: 10 out of 10
June 22, 2021
Verified User
Vetted Review
Verified User
Shopify
1 year of experience
Shopify is one of the best platforms out there for any ecommerce needs. Typically the only thing that people have an issue with is price. If it was not for this, there would be no need for any other platform.

Shopify, or not?

Rating: 8 out of 10
June 22, 2021
Verified User
Vetted Review
Verified User
Shopify
1 year of experience
Shopify is well suited for a small and at a push, medium-sized company. I'd recommend anything bigger should look elsewhere as it will most likely be more cost-effective to have a custom-made eCommerce [solution].
It's good for small companies who want to handle orders, shipping, returns, etc through one platform.

Sell online with Shopify

Rating: 9 out of 10
June 22, 2021
Verified User
Vetted Review
Verified User
Shopify
4 years of experience
If you sell online I would definitely recommend because the experience from both the seller and the buyer side is a great one.

Excellent tool for selling online

Rating: 8 out of 10
June 16, 2021
Verified User
Vetted Review
Verified User
Shopify
2 years of experience
I would definitely recommend [Shopify] for anyone selling online. Though, the price may be a stretch if you are just starting out and need a lot of integrations.

Shopify makes selling online easy

Rating: 10 out of 10
June 15, 2021
Verified User
Vetted Review
Verified User
Shopify
2 years of experience
I would definitely recommend Shopify as an ecommerce solution. Unless you have a logical reason to choose another software, you would definitely want to go with Shopify.
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