Shopify Reviews

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228 Ratings
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Score 8.5 out of 100

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Reviews (1-15 of 15)

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Score 10 out of 10
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Likelihood to Renew

Nothing we have used in the past or have seen thus far even comes close to offering what we get with Shopify Plus, especially for the price. You cannot even come close to getting what we are getting at the price we pay. We are beyond thrilled and Shopify Plus meets and exceeds all of our needs and expectations. We love it!
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Score 10 out of 10
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Likelihood to Renew

Having used Shopify over the course of 7 years, it would be hard to make the switch to anyone else at this point. I feel loyal to Shopify because they have never let us down, and are constantly improving their platform.
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Paul Francis Jones profile photo
Score 7 out of 10
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Verified User
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Likelihood to Renew

I'm happy to pay more monthly for Shopify alone because it's an excellent cart to display and sell your product online, and the back-end is a breeze. But paying so much extra for inventory and shipping for software that truly isn't part of Shopify is incredibly frustrating to me. With Shopify I'm paying $179 per month for their best pricing plan, and I'm also throwing an addtional $150 a month at Stitch Labs & ShipStation in order to better control my inventory and shipping. At this point I'm ALMOST willing to live with the over-complicated nature of Volusion just to save some money. And I say almost because Shopify is a really great system, I just think they need to start including some really basic and necessary inventory and shipping options in their system, not sold separately as an add on.
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David Green profile photo
Score 10 out of 10
Vetted Review
Verified User
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Likelihood to Renew

Shopify continues to earn me money and attract new customers without becoming a burden to my business, so it only makes sense to stick with Shopify. After beginning with setting up stores for my other clients I became so happy with the platform I progressed to setting up a store for myself.
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Jamin McBain profile photo
Score 9 out of 10
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Verified User
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Likelihood to Renew

Shopify is user friendly in comparison to other products that I have used that are similar to it. I am usually loyal to any product that can offer me some type of service without any kind of deficiencies. This is something I have experienced with Shopify so I would gladly use it again.
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Vincent Stark profile photo
Score 1 out of 10
Vetted Review
Verified User
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Likelihood to Renew

Unfortunately, we're stuck with this platform for a while. We cannot just stop using it, because it's a core of our business.
Of course, we're trying to build something else at the moment, but for a small business like ours, with small margins, it's a very difficult task.
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February 09, 2017

Authentic Shopify Review

Score 8 out of 10
Vetted Review
Verified User
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Likelihood to Renew

It was too expensive for the state that my business was in. After I get up on my feet again and can gain more of a customer base it may be an option. Right now it just was not a feasible way for me to run my growing business. I hope to use it again soon.
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Score 8 out of 10
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Likelihood to Renew

I would renew this program because this is already what we are using and it would be treacherous to change programs in the middle of sales. Also the benefits succeed the costs to using this program. There are bugs, but the overall impact is positive to our business and we definitely would renew it.
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Feature Scorecard Summary

Product catalog & listings (60)
Product management (58)
Bulk product upload (47)
Branding (60)
Mobile storefront (59)
Product variations (58)
Website integration (56)
Visual customization (58)
CMS (47)
Abandoned cart recovery (52)
Checkout user experience (56)
eCommerce security (58)
Promotions & discounts (56)
Personalized recommendations (32)
SEO (56)
Multi-site management (19)
Order processing (58)
Inventory management (57)
Shipping (52)
Custom functionality (54)

About Shopify

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales. Shopify is used by over 90,000 retailers in 100 different countries.

As a SaaS, Shopify's stability and always-on availability are touted. The eCommerce site presents the customary inventory and presentation controls typical of eCommerce solutions. Items are organized into collections, or using smart collections customize groupings to fit the merchandise (e.g. less than $20 items, gift ideas, bundles, etc.). Content management features (e.g. a blog) are present for tailoring the look and interactivity of the site.

For selling online, the $14 Starter pack includes a basic eCommerce site with 1GB of storage, chat & email support, and support for 25 listings. The $29 Basic pack includes POS and unlimited products, as well as fraud analysis tools. The $79 Professional Pack bumps storage space from 1GB to 5GB and adds gift cards, professional reports, and abandoned cart recovery. Finally, Unlimited, at $179 per month, makes space unlimited, and provides advanced reporting and real-time carrier shipping.
Categories:  Point of Sale,  Ecommerce

Shopify Features

Online Storefront Features
Has featureProduct catalog & listings
Has featureProduct management
Has featureBulk product upload
Has featureBranding
Has featureSearch & filter
Has featureMobile storefront
Has featureProduct variations
Has featureSubscriptions & downloads
Has featureWebsite integration
Has featureVisual customization
Has featureCMS
Does not have featureCustomer service tools
Online Shopping Cart Features
Has featureAbandoned cart recovery
Has featureTax calculator
Has featureShipping calculator
Has featureIntegration with Amazon
Has featureIntegration with eBay
Has featureCheckout user experience
Online Payment System Features
Has featurePayPal integration
Has featureReturns & refunds
Has featureSingle-click checkout
Has featureeCommerce security
Does not have featureCredit card transaction fee
Does not have featureB2B features
eCommerce Marketing Features
Has featurePromotions & discounts
Does not have featurePersonalized recommendations
Has featureSEO
Has featureProduct reviews
Has featureSocial commerce integration
Has featureCustomer registration
eCommerce Business Management Features
Does not have featureMulti-site management
Has featureOrder processing
Has featureInventory management
Does not have featureAccounting
Has featureShipping
Has featureCustom functionality

Shopify Integrations

Shopify Competitors


  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Shopify Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar

Shopify Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android