Shopify

Shopify

Customer Verified
Top Rated
About TrustRadius ScoringScore 8.8 out of 100
Top Rated
Shopify

Overview

Recent Reviews

Shopify Satisfy

10 out of 10
April 26, 2022
One of the best tools to run your E-commerce, Shopify is a well-designed platform that enables you to sell products to the market. Shopify …
Continue reading

King of E-Commerce

10 out of 10
December 02, 2021
I'm using Shopify in my organization for my online E- Commerce platform. Shopify helps us to showcase our products properly in a very good …
Continue reading

Shopify, or not?

8 out of 10
June 22, 2021
We use Shopify as our eCommerce tool across the whole organization. We're a small company, so we needed something we could set up and …
Continue reading
Verified User
Professional

Sell online with Shopify

9 out of 10
June 22, 2021
We use Shopify to sell and keep track of our inventory online. It helps us run our ecommerce store and sell items.
Continue reading
Verified User
Strategist

Excellent tool for selling online

8 out of 10
June 16, 2021
Shopify is an excellent tool! Our whole team uses it to manage our ecommerce websites. It helps us to be able to sell online easily and …
Continue reading
Verified User
Administrative Assistant

Ecommerce Revolutions 2021

9 out of 10
June 12, 2021
Shopify is used to make an eCommerce site that helps the vendor to manage catalog and order online and it's really helpful who has no …
Continue reading
Verified User
Professional

Reviewer Sentiment

N/A
Positive ()
N/A
Negative ()
Learn how we calculate reviewer sentiment

Awards

TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2021
TrustRadius Award Top Rated 2020

Popular Features

View all 20 features

Product management (128)

8.6
86%

Product catalog & listings (130)

8.4
84%

Branding (129)

8.2
82%

Visual customization (128)

7.5
75%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Shopify, and make your voice heard!

Record

Pricing

View all pricing

Shopify Lite

$9

Cloud
per month

Basic Shopify

$29

Cloud
per month

Shopify

$79

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.shopify.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $29 per month

Features Scorecard

Online Storefront

8.2
82%

Online Shopping Cart

8.3
83%

Online Payment System

8.9
89%

eCommerce Marketing

8.1
81%

eCommerce Business Management

7.7
77%

Product Details

What is Shopify?

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales. Shopify is used by over 90,000 retailers in 100 different countries.

As a SaaS, Shopify's stability and always-on availability are touted. The eCommerce site presents the customary inventory and presentation controls typical of eCommerce solutions. Items are organized into collections, or using smart collections customize groupings to fit the merchandise (e.g. less than $20 items, gift ideas, bundles, etc.). Content management features (e.g. a blog) are present for tailoring the look and interactivity of the site.

For selling online, the $14 Starter pack includes a basic eCommerce site with 1GB of storage, chat & email support, and support for 25 listings. The $29 Basic pack includes POS and unlimited products, as well as fraud analysis tools. The $79 Professional Pack bumps storage space from 1GB to 5GB and adds gift cards, professional reports, and abandoned cart recovery. Finally, Unlimited, at $179 per month, makes space unlimited, and provides advanced reporting and real-time carrier shipping.

Shopify Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Product management
  • Supported: Bulk product upload
  • Supported: Branding
  • Supported: Search & filter
  • Supported: Mobile storefront
  • Supported: Product variations
  • Supported: Subscriptions & downloads
  • Supported: Website integration
  • Supported: Visual customization
  • Supported: CMS

Online Shopping Cart Features

  • Supported: Abandoned cart recovery
  • Supported: Tax calculator
  • Supported: Shipping calculator
  • Supported: Integration with Amazon
  • Supported: Integration with eBay
  • Supported: Checkout user experience

Online Payment System Features

  • Supported: PayPal integration
  • Supported: Returns & refunds
  • Supported: Single-click checkout
  • Supported: eCommerce security

eCommerce Marketing Features

  • Supported: Promotions & discounts
  • Supported: SEO
  • Supported: Product reviews
  • Supported: Social commerce integration
  • Supported: Customer registration

eCommerce Business Management Features

  • Supported: Order processing
  • Supported: Inventory management
  • Supported: Shipping
  • Supported: Custom functionality

Shopify Videos

Subscribe to Shopify
Shopify is a powerful tool for ecommerce, but users will have to know how to setup products and collections to get the most out of it. We go through the process step by step.

Shopify Integrations

Shopify Competitors

Shopify Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Comparisons

View all alternatives

Frequently Asked Questions

What is Shopify?

Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

How much does Shopify cost?

Shopify starts at $29.

What is Shopify's best feature?

Reviewers rate eCommerce security highest, with a score of 8.9.

Who uses Shopify?

The most common users of Shopify are from Small Businesses (1-50 employees) and the Marketing & Advertising industry.

Reviews and Ratings

 (471)

Ratings

Likelihood to Renew (15)

9.2
92%

Usability (3)

10.0
100%

Availability (2)

10.0
100%

Support Rating (4)

10.0
100%

Implementation Rating (2)

10.0
100%

Reviews

(1-16 of 16)
Popular Filters
Companies can't remove reviews or game the system. Here's why
September 10, 2020

Awesome Front & Back End, Not So Great WIth Inventory

Paul Francis Jones | TrustRadius Reviewer
Paul Francis Jones
Web, Social Media & Ecommerce Manager
The Outdoor Patio Store (Furniture, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

6
I'm happy to pay more monthly for Shopify alone because it's an excellent cart to display and sell your product online, and the back-end is a breeze. But paying so much extra for inventory and shipping for software that truly isn't part of Shopify is incredibly frustrating to me. With Shopify I'm paying $179 per month for their best pricing plan, and I'm also throwing an addtional $150 a month at Stitch Labs & ShipStation in order to better control my inventory and shipping. At this point I'm ALMOST willing to live with the over-complicated nature of Volusion just to save some money. And I say almost because Shopify is a really great system, I just think they need to start including some really basic and necessary inventory and shipping options in their system, not sold separately as an add on.
October 09, 2019

I absolutely love Shopify, would NEVER use anything else ever again.

Verified User
C-Level Executive in Marketing
Health, Wellness and Fitness Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
Nothing we have used in the past or have seen thus far even comes close to offering what we get with Shopify Plus, especially for the price. You cannot even come close to getting what we are getting at the price we pay. We are beyond thrilled and Shopify Plus meets and exceeds all of our needs and expectations. We love it!
February 09, 2017

Authentic Shopify Review

Verified User
Director in Corporate
Apparel & Fashion Company, 1-10 employees
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

It was too expensive for the state that my business was in. After I get up on my feet again and can gain more of a customer base it may be an option. Right now it just was not a feasible way for me to run my growing business. I hope to use it again soon.
December 18, 2014

Shopify - Easy to Setup, Easy to Earn Money

David Green | TrustRadius Reviewer
David Green
owner
ShyCyborg Studios, LLC (Internet, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
Shopify continues to earn me money and attract new customers without becoming a burden to my business, so it only makes sense to stick with Shopify. After beginning with setting up stores for my other clients I became so happy with the platform I progressed to setting up a store for myself.
June 18, 2014

Manage your site without being an expert

Jamin McBain | TrustRadius Reviewer
Jamin McBain
Digital Marketing/Distribution Management
The Thinking Giant Corp. (Marketing and Advertising, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

9
Shopify is user friendly in comparison to other products that I have used that are similar to it. I am usually loyal to any product that can offer me some type of service without any kind of deficiencies. This is something I have experienced with Shopify so I would gladly use it again.
June 07, 2014

Would suggest anyone against it!

Vincent Stark | TrustRadius Reviewer
Vincent Stark
Co-founder
FillMyFridge Inc. (Food & Beverages, 1-10 employees)
Score 1 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

5
Unfortunately, we're stuck with this platform for a while. We cannot just stop using it, because it's a core of our business.
Of course, we're trying to build something else at the moment, but for a small business like ours, with small margins, it's a very difficult task.
June 04, 2014

Shopify is beneficial

Verified User
Manager in Marketing
Design Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
I would renew this program because this is already what we are using and it would be treacherous to change programs in the middle of sales. Also the benefits succeed the costs to using this program. There are bugs, but the overall impact is positive to our business and we definitely would renew it.