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Shopify

Shopify

Overview

What is Shopify?

Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

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Recent Reviews

TrustRadius Insights

Shopify is a versatile platform that fulfills various use cases for businesses of all sizes. Users have found success using Shopify as …
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Shopify Makes Selling, Easy

7 out of 10
November 11, 2022
We use Shopify for the sale of one of our product offerings. We needed a platform for people to easily purchase our product from instead …
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King of E-Commerce

10 out of 10
December 02, 2021
I'm using Shopify in my organization for my online E- Commerce platform. Shopify helps us to showcase our products properly in a very good …
Continue reading

Shopify, or not?

8 out of 10
June 22, 2021
Incentivized
We use Shopify as our eCommerce tool across the whole organization. We're a small company, so we needed something we could set up and …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features
  • Product catalog & listings (131)
    8.6
    86%
  • Branding (130)
    8.4
    84%
  • Visual customization (129)
    7.5
    75%
  • Product management (129)
    7.2
    72%

Reviewer Pros & Cons

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Pricing

View all pricing

Shopify Lite

$9

Cloud
per month

Basic Shopify

$29

Cloud
per month

Shopify

$79

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.shopify.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $29 per month
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Product Demos

1-Minute Demo of How Packwerk Works | Shopify Engineering

YouTube

Basel Shopify - Use One Click Import Demo Tool

YouTube

Shopify Online Store 2.0 Demo: Dawn, the new Theme Editor, and Metafields...

YouTube

Instant Search + for Shopify Demo

YouTube

Australia Post Shipping Labels for Shopify - App Demo

YouTube

Hydrogen Coding Demo with Tobi Lütke | Shopify Unite 2021

YouTube
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Features

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

7.4
Avg 7.7

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

8.1
Avg 7.6

Online Payment System

Features related to processing online payment for eCommerce purchases.

9
Avg 8.3

eCommerce Marketing

Features related to marketing for eCommerce websites

8
Avg 7.5

eCommerce Business Management

Features related to business management and administration of eCommerce operations

8
Avg 7.8
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Product Details

What is Shopify?

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales. Shopify is used by over 90,000 retailers in 100 different countries.

As a SaaS, Shopify's stability and always-on availability are touted. The eCommerce site presents the customary inventory and presentation controls typical of eCommerce solutions. Items are organized into collections, or using smart collections customize groupings to fit the merchandise (e.g. less than $20 items, gift ideas, bundles, etc.). Content management features (e.g. a blog) are present for tailoring the look and interactivity of the site.

For selling online, the $14 Starter pack includes a basic eCommerce site with 1GB of storage, chat & email support, and support for 25 listings. The $29 Basic pack includes POS and unlimited products, as well as fraud analysis tools. The $79 Professional Pack bumps storage space from 1GB to 5GB and adds gift cards, professional reports, and abandoned cart recovery. Finally, Unlimited, at $179 per month, makes space unlimited, and provides advanced reporting and real-time carrier shipping.

Shopify Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Product management
  • Supported: Bulk product upload
  • Supported: Branding
  • Supported: Search & filter
  • Supported: Mobile storefront
  • Supported: Product variations
  • Supported: Subscriptions & downloads
  • Supported: Website integration
  • Supported: Visual customization
  • Supported: CMS

Online Shopping Cart Features

  • Supported: Abandoned cart recovery
  • Supported: Tax calculator
  • Supported: Shipping calculator
  • Supported: Integration with Amazon
  • Supported: Integration with eBay
  • Supported: Checkout user experience

Online Payment System Features

  • Supported: PayPal integration
  • Supported: Returns & refunds
  • Supported: Single-click checkout
  • Supported: eCommerce security

eCommerce Marketing Features

  • Supported: Promotions & discounts
  • Supported: SEO
  • Supported: Product reviews
  • Supported: Social commerce integration
  • Supported: Customer registration

eCommerce Business Management Features

  • Supported: Order processing
  • Supported: Inventory management
  • Supported: Shipping
  • Supported: Custom functionality

Shopify Videos

Subscribe to Shopify
Shopify is a powerful tool for ecommerce, but users will have to know how to setup products and collections to get the most out of it. We go through the process step by step.

Shopify Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

Shopify starts at $29.

PrestaShop, Volusion, and Miva are common alternatives for Shopify.

Reviewers rate Website integration highest, with a score of 9.2.

The most common users of Shopify are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(593)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Shopify is a versatile platform that fulfills various use cases for businesses of all sizes. Users have found success using Shopify as their primary webpage to showcase and sell unique products, catering to different brands and the general public. The platform's easy-to-use features and integration with third-party apps make it the go-to choice for most small business e-commerce requirements. Shopify has proven particularly useful for selling apparel, books, and various other products, with its seamless printing and package preparation capabilities. Additionally, organizations benefit from Shopify's efficient inventory management, integration with the US Postal Service, and discounts on order fulfillment. Notably, Shopify stands out among other e-commerce platforms due to its beginner-friendly user experience, ease of use, and integration with popular platforms like ShipStation and MailChimp. It is also highly regarded for its SEO capabilities, low cost as a hosted solution, and integrated shopping cart functionality. Overall, Shopify serves as a powerful tool for managing sales, stock, shipments, and online presence - making it the backbone of many small businesses' operations.

Based on user reviews, there are three common recommendations for Shopify. Firstly, users highly recommend Shopify for its quick and easy setup process. Customers mention that they were able to get their eCommerce stores up and running in no time, thanks to Shopify's user-friendly interface and intuitive features. Secondly, users often describe Shopify as the best plug-and-play solution for eCommerce stores. They appreciate the seamless integration of various tools and extensions, allowing them to easily customize their online stores and enhance the overall shopping experience for their customers. Lastly, reviewers also highlight the reliability of Shopify as a platform for managing their eCommerce businesses. They praise its robust infrastructure, reliable hosting, and responsive customer support team, which provides assistance whenever needed.

Attribute Ratings

Reviews

(1-25 of 144)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Shopify at a small business boutique store that I work at. We use Shopify for our online sales platform. This means we are able to list all of our items on the website and also make sales online. This works great because we are able to boost our sales traffic and attract new customers from not only in the United States, but also from around the entire world.
Score 9 out of 10
Vetted Review
Verified User
How Shopify helps me make 10,000 extra every month As a small business owner, I am so grateful to have found Shopify. It has made running our online store such a breeze and has truly transformed the way we do business. One of the things I love most about Shopify is how user-friendly it is. Setting up and managing our online store is a breeze, and the platform is incredibly intuitive. Even for someone like me who isn't particularly tech-savvy, I was able to get our store up and running in no time. The integration apps available on Shopify have also been a game-changer for us. We've been able to connect our store with various marketing and sales tools, which has helped us to increase our leads and sales significantly. It's amazing to see the impact these apps have had on our business. Another huge plus for us is how easily Shopify does marketing. With its built-in tools and integrations, we're able to reach more customers and drive more sales than ever before. In fact, we make way more sales on Shopify now than we ever did in our physical store. Overall, I couldn't be happier with our decision to use Shopify. It has opened up so many new opportunities for our business and has allowed us to achieve success we never thought possible. I highly recommend it to any small business owner looking to take their sales online.
Score 7 out of 10
Vetted Review
Verified User
We use Shopify for the sale of one of our product offerings. We needed a platform for people to easily purchase our product from instead of them having to go through their CSM to arrange and set up their order. We have saved lots of time by creating a Shopify account and can now focus on larger scale business goals as a result.
Paul Francis Jones | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I was hired by the owners of The Outdoor Patio Store to help usher in a new, more modern experience. The website was hosted on an extremely old and out of date platform that hadn't been updated in years so I had a little experience using Shopify, and I felt it was a really good choice for a small to medium sized business. The back-end is incredibly simple to use, and on the front-end you get a really modern website that does an incredible job displaying your products.
April 26, 2022

Shopify Satisfy

Hamada El Shahat | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
One of the best tools to run your E-commerce, Shopify is a well-designed platform that enables you to sell products to the market. Shopify provides you with customized websites and domains. I enjoyed the 14 day trial before the actual subscription. I managed to successfully edit and build my store online easily in a few days. In order to run the site effectively, you should install Oberlo to facilitate the process of loading your products.
Muhammad Waleed | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We use Shopify in our organization to sell our products directly to our consumers all across the country. We launched our e-commerce store [a year and a half ago] and ever since we have not faced any problems with the platform. It has helped our organization to grow drastically in terms of market share and revenue and has helped us to know our customers better through its analytics feature that provides a detailed report on our customers wants and needs. The overall experience has been positive and anyone from our organization, if asked, would recommend Shopify as an easy, fast and convenient e-commerce solution.
December 02, 2021

King of E-Commerce

Rejoy Varghese | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I'm using Shopify in my organization for my online E- Commerce platform. Shopify helps us to showcase our products properly in a very good manner and [it's fully] customizable. Shopify is the best E-Commerce platform to sell the products. Shopify helps us to get maximum sales and to reach maximum number of target audience. Shopify has a very good analytics and [gives] ideas [on] how to do the marketing of the products that we have added in the website. We can add many products easily. And Shopify [doesn't] require any coding skill. Anyone with basic website knowledge can develop the website. This is a major advantage of Shopify.
NANDAKISHOR R | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Shopify is used in our organization for selling our different types of products. It is used only by the sales department and we have never faced any problems with Shopify before. It's very easy to Shopify for all types of E-commerce and it is the better platform for categorizing the products and the categories.
carlos ibarra | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Shopify gives us everything we need to create and maintain an online store, including software that’s already built, hosting, plug-ins and apps (like SEO plug-ins) to help our sites grow. One of the things that makes Shopify so competitive is its compatibility with various options for making money. They give you everything you need to advertise your products and make sales online.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Shopify for all of our clients eCommerce sites. We no longer have to manually batch charge credit cards for each of our clients (over 70), Shopify allows the card to charge upon importing into our shipping database.
Alex Charles | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Overall, Shopify is the best solution for me to create and build an e-commerce store without having any difficulty in planning and executing ideas. Shopify has all the features that I needed to create a store on my own. It is helping me in the organization to create stores for my clients by saving time much more. Intuitive in nature, fast processes, and built-in apps to clear the needs easily. I would definitely recommend these other platforms have this in their business to create stores easily.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses Shopify for our online e-commerce websites where we are able to sell different items across several different websites. It easily allows us to sell and keep track of inventory as well as easily make changes to product pages.
June 22, 2021

Shopify, or not?

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Shopify as our eCommerce tool across the whole organization. We're a small company, so we needed something we could set up and support ourselves which Shopify made simple. As the business is a start-up, it made sense to use Shopify as they take a small percentage of sales, rather than an upfront fee.
Bart Kogan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Shopify is one of the leading multichannel e-commerce platforms created and designed for small and medium businesses. It is by far the best and well-designed e-commerce platform that I have used to create my stores and my business to grow. Complete eCommerce platform on which we can create, design, set up, and run our stores across different channels which includes different websites, Facebook, Instagram, YouTube, and Twitter.
Hanson Grant | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Shopify as our hosting for our website and e-commerce. It serves as the backbone of our entire online presence. From our site, to our store, to our blog, Shopify has been amazing, intuitive to use, and very fast. There are also a ton of apps on the backend that we can use to help enhance our offering or the user experience.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We define the products incredibly well; Shopify reinforces every interaction with a natural process in business to the point of making us feel secure. The sales department found a natural ally to increase revenue with Shopify, benefiting when innovating and meeting expectations of all our potential customers.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Shopify is used by our organization in order to sell products online on some of our websites and to be able to easily create an ecommerce store without much effort. It helps us solve the issues of web development and selling products.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Shopify is used at our company to move our literary and digital products out to consumers. It is mainly used by the divisions that support our outside sales but the entire organization contributes to these divisions, so directly, only some areas use Shopify, but indirectly, we all do. Shopify helps us save time in getting a faster ROI since we don't have to spend the resources in building a sales platform and maintaining one.
June 08, 2021

Shopify Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Shopify is being used by a particular department in our organization. A few of the e-commerce brands got to promote their brands through Shopify. It helps the brands to choose the right e-commerce solution and reach maximum customers. The implementation is easy and also helps the store owners in crucial aspects like opening additional channels.
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