Customer Verified
Top Rated
About TrustRadius Scoring
Score 8.8 out of 100
Top Rated


Recent Reviews

Shopify Satisfy

April 26, 2022
One of the best tools to run your E-commerce, Shopify is a well-designed platform that enables you to sell products to the market. Shopify …

Shopify for Your E-Commerce!

December 23, 2021
We use Shopify in our organization to sell our products directly to our consumers all across the country. We launched our e-commerce store …

King of E-Commerce

December 02, 2021
I'm using Shopify in my organization for my online E- Commerce platform. Shopify helps us to showcase our products properly in a very good …

Shopify is the ecommerce solution

June 22, 2021
Our organization uses Shopify for our online e-commerce websites where we are able to sell different items across several different …
Read full review

Shopify, or not?

June 22, 2021
We use Shopify as our eCommerce tool across the whole organization. We're a small company, so we needed something we could set up and …
Read full review

Sell online with Shopify

June 22, 2021
We use Shopify to sell and keep track of our inventory online. It helps us run our ecommerce store and sell items.
Read full review

Excellent tool for selling online

June 16, 2021
Shopify is an excellent tool! Our whole team uses it to manage our ecommerce websites. It helps us to be able to sell online easily and …
Read full review

Shopify makes selling online easy

June 15, 2021
Shopify is an excellent tool that our team uses to be able to sell. Setting up a store is super easy and allows you to sell online.
Read full review

Ecommerce Revolutions 2021

June 12, 2021
Shopify is used to make an eCommerce site that helps the vendor to manage catalog and order online and it's really helpful who has no …
Read full review

Reviewer Sentiment

Positive ()
Negative ()
Learn how we calculate reviewer sentiment


TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2021
TrustRadius Award Top Rated 2020

Popular Features

View all 20 features

Product management (128)


Product catalog & listings (130)


Branding (129)


Visual customization (128)


Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Shopify, and make your voice heard!


View all pricing

Shopify Lite


per month

Basic Shopify


per month



per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $29 per month

Features Scorecard

Online Storefront


Online Shopping Cart


Online Payment System


eCommerce Marketing


eCommerce Business Management


Product Details

What is Shopify?

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales. Shopify is used by over 90,000 retailers in 100 different countries.

As a SaaS, Shopify's stability and always-on availability are touted. The eCommerce site presents the customary inventory and presentation controls typical of eCommerce solutions. Items are organized into collections, or using smart collections customize groupings to fit the merchandise (e.g. less than $20 items, gift ideas, bundles, etc.). Content management features (e.g. a blog) are present for tailoring the look and interactivity of the site.

For selling online, the $14 Starter pack includes a basic eCommerce site with 1GB of storage, chat & email support, and support for 25 listings. The $29 Basic pack includes POS and unlimited products, as well as fraud analysis tools. The $79 Professional Pack bumps storage space from 1GB to 5GB and adds gift cards, professional reports, and abandoned cart recovery. Finally, Unlimited, at $179 per month, makes space unlimited, and provides advanced reporting and real-time carrier shipping.

Shopify Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Product management
  • Supported: Bulk product upload
  • Supported: Branding
  • Supported: Search & filter
  • Supported: Mobile storefront
  • Supported: Product variations
  • Supported: Subscriptions & downloads
  • Supported: Website integration
  • Supported: Visual customization
  • Supported: CMS

Online Shopping Cart Features

  • Supported: Abandoned cart recovery
  • Supported: Tax calculator
  • Supported: Shipping calculator
  • Supported: Integration with Amazon
  • Supported: Integration with eBay
  • Supported: Checkout user experience

Online Payment System Features

  • Supported: PayPal integration
  • Supported: Returns & refunds
  • Supported: Single-click checkout
  • Supported: eCommerce security

eCommerce Marketing Features

  • Supported: Promotions & discounts
  • Supported: SEO
  • Supported: Product reviews
  • Supported: Social commerce integration
  • Supported: Customer registration

eCommerce Business Management Features

  • Supported: Order processing
  • Supported: Inventory management
  • Supported: Shipping
  • Supported: Custom functionality

Shopify Videos

Subscribe to Shopify
Shopify is a powerful tool for ecommerce, but users will have to know how to setup products and collections to get the most out of it. We go through the process step by step.

Shopify Integrations

Shopify Competitors

Shopify Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android


View all alternatives

Frequently Asked Questions

What is Shopify?

Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

How much does Shopify cost?

Shopify starts at $29.

What is Shopify's best feature?

Reviewers rate eCommerce security highest, with a score of 8.9.

Who uses Shopify?

The most common users of Shopify are from Small Businesses (1-50 employees) and the Marketing & Advertising industry.

Reviews and Ratings




(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Paul Francis Jones | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Fast responses, especially using the online chat support. And if the person can't figure out my issue, they will escalate it themselves and get us someone that can fix the problem that we are having. If problems ever arise, they have usually seen that something is off and already working on the solution. They have an awesome status page that we check first to see if something is wrong.