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Shopify Reviews

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227 Ratings
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Score 8.5 out of 100

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Reviews (1-2 of 2)

No photo available
October 09, 2019

I absolutely love Shopify, would NEVER use anything else ever again.

Verified User
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support

10
Fast responses, especially using the online chat support. And if the person can't figure out my issue, they will escalate it themselves and get us someone that can fix the problem that we are having. If problems ever arise, they have usually seen that something is off and already working on the solution. They have an awesome status page that we check first to see if something is wrong.
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Paul Francis Jones profile photo
December 30, 2014

Awesome Front & Back End, Not So Great WIth Inventory

Paul Francis Jones
Score 7 out of 10
Vetted Review
Verified User
Review Source

Support

9
In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward.
Read Paul Francis Jones's full review

Shopify Scorecard Summary

Likelihood to Recommend (227)
8.5
Likelihood to Renew (14)
10.0
Usability (3)
10.0
Availability (1)
10.0
Support (2)
10.0
Implementation (1)
10.0

Feature Scorecard Summary

Product catalog & listings (59)
8.9
Product management (57)
8.5
Bulk product upload (46)
7.7
Branding (59)
8.7
Mobile storefront (58)
9.0
Product variations (57)
8.2
Website integration (55)
8.5
Visual customization (57)
8.1
CMS (46)
8.2
Abandoned cart recovery (51)
8.6
Checkout user experience (55)
8.6
eCommerce security (57)
9.5
Promotions & discounts (55)
8.5
Personalized recommendations (32)
8.4
SEO (55)
7.3
Multi-site management (19)
6.7
Order processing (57)
8.8
Inventory management (56)
8.4
Shipping (51)
8.5
Custom functionality (53)
7.8

About Shopify

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales. Shopify is used by over 90,000 retailers in 100 different countries.

As a SaaS, Shopify's stability and always-on availability are touted. The eCommerce site presents the customary inventory and presentation controls typical of eCommerce solutions. Items are organized into collections, or using smart collections customize groupings to fit the merchandise (e.g. less than $20 items, gift ideas, bundles, etc.). Content management features (e.g. a blog) are present for tailoring the look and interactivity of the site.

For selling online, the $14 Starter pack includes a basic eCommerce site with 1GB of storage, chat & email support, and support for 25 listings. The $29 Basic pack includes POS and unlimited products, as well as fraud analysis tools. The $79 Professional Pack bumps storage space from 1GB to 5GB and adds gift cards, professional reports, and abandoned cart recovery. Finally, Unlimited, at $179 per month, makes space unlimited, and provides advanced reporting and real-time carrier shipping.
Categories:  Point of Sale,  Ecommerce

Shopify Features

Online Storefront Features
Has featureProduct catalog & listings
Has featureProduct management
Has featureBulk product upload
Has featureBranding
Has featureSearch & filter
Has featureMobile storefront
Has featureProduct variations
Has featureSubscriptions & downloads
Has featureWebsite integration
Has featureVisual customization
Has featureCMS
Does not have featureCustomer service tools
Online Shopping Cart Features
Has featureAbandoned cart recovery
Has featureTax calculator
Has featureShipping calculator
Has featureIntegration with Amazon
Has featureIntegration with eBay
Has featureCheckout user experience
Online Payment System Features
Has featurePayPal integration
Has featureReturns & refunds
Has featureSingle-click checkout
Has featureeCommerce security
Does not have featureCredit card transaction fee
Does not have featureB2B features
eCommerce Marketing Features
Has featurePromotions & discounts
Does not have featurePersonalized recommendations
Has featureSEO
Has featureProduct reviews
Has featureSocial commerce integration
Has featureCustomer registration
eCommerce Business Management Features
Does not have featureMulti-site management
Has featureOrder processing
Has featureInventory management
Does not have featureAccounting
Has featureShipping
Has featureCustom functionality

Shopify Integrations

Shopify Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Shopify Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Shopify Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android