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ShowMyPC

Score8.2 out of 10

6 Reviews and Ratings

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What is ShowMyPC?

ShowMyPC is a web conferencing and remote administration and help / support tool from the small company of the same name in San Francisco, California.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features ShowMyPC has to offer, as determined by TrustRadius' reviewers.
Based on 6 ratings of ShowMyPC's features
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Top Performing Features

  • Screen sharing

    Allows participants to share their computer screens with others in the meeting, enabling collaborative work and presentations.

    Category average: 9.3

  • Over-the-Internet remote session

    Establish secure remote connection with computers outside the network firewall.

    Category average: 9.3

  • Remote management of servers & workstations

    Server reboot, start/stop services & processes, clear logs, manage disks, shares, etc. without having to initiate remote control.

    Category average: 8.6

Areas for Improvement

  • Secure remote access with Smart Card authentication

    Establish secure remote connection via Smart Card authentication and Smart Card logon.

    Category average: 7.6

  • Centralized management dashboard

    Dashboard to facilitate management of users, permissions, licenses etc.

    Category average: 8

  • Multi-platform remote control

    Ability to remotely connect to multiple operating systems (Windows®, Mac OS® and Linux®).

    Category average: 8

Reviews

What users are saying about ShowMyPC.
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ShowMyPC - the perfect free option for on-demand remote access

Incentivized
Vin CampbellView profile
President in Information Technology at Just Me Consulting (1-10 employees employees)

Pros

  • On demand remote access
  • Remote view right in the browser
  • Remote meetings

Cons

  • Free level should have automatic reconnect on reboot
  • Being a remote access only software pricing plans could be better
  • Branding should be allowed on lower plans

Return on Investment

  • The on-demand access is free - can't get a better ROI than that
  • Plans are relatively inexpensive - as long as you are not managing large amounts of devices
  • Having a go to remote access solution that enables clients to control access is priceless

Alternatives Considered

LogMeIn Central and TeamViewer

Other Software Used

Microsoft 365 (formerly Office 365), LogMeIn Central, QuickBooks Online, Wave Accounting

Needs quite a lot of improvement, but considerable for individuals.

Incentivized
Verified User
Analyst in Finance and Accounting (51-200 employees employees)

Pros

  • Easy access to help with software issues.
  • Technical support
  • Access to Remote desktop control
  • Recording sessions for paper trails

Cons

  • No support for Mac
  • Software produces lags at times, not the smoothest
  • No integration with CSP's for file transfer

Return on Investment

  • It allowed us to provide support even in remote locations
  • Its website support is very useful as it has allowed us to gain instant access without need of software installation
  • Remote Desktop Connection freezes at times and might require more testing and upgrading

Alternatives Considered

TeamViewer, ConnectWise Control (formerly ScreenConnect) and LogMeIn Central

Other Software Used

TeamViewer, ConnectWise Control (formerly ScreenConnect), LogMeIn Central

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