TrustRadius
ShowMyPC is a web conferencing and remote administration and help / support tool from the small company of the same name in San Francisco, California.https://media.trustradius.com/product-logos/rA/q0/8UIDJAOLFQJA.jpegNeeds quite a lot of improvement, but considerable for individuals.ShowMyPC is being used by the Support Services department of my organization. It is used to provide remote support and assistance in configuration management and software support services of the organization. Since the software is financial software and suites, it was crucial to have a support product with proactive support such as ShowMyPC where chat support is quick during business hours.,Easy access to help with software issues. Technical support Access to Remote desktop control Recording sessions for paper trails,No support for Mac Software produces lags at times, not the smoothest No integration with CSP's for file transfer,6,It allowed us to provide support even in remote locations Its website support is very useful as it has allowed us to gain instant access without need of software installation Remote Desktop Connection freezes at times and might require more testing and upgrading,TeamViewer, ConnectWise Control (formerly ScreenConnect) and LogMeIn Central,TeamViewer, ConnectWise Control (formerly ScreenConnect), LogMeIn Central
  3. ShowMyPC Reviews
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ShowMyPC
5 Ratings
Score 8.0 out of 101
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ShowMyPC Reviews

ShowMyPC
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.0 out of 101

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December 19, 2017

Needs quite a lot of improvement, but considerable for individuals.

Verified User
Score 6 out of 10
Vetted Review
Verified User
Review Source
ShowMyPC is being used by the Support Services department of my organization. It is used to provide remote support and assistance in configuration management and software support services of the organization. Since the software is financial software and suites, it was crucial to have a support product with proactive support such as ShowMyPC where chat support is quick during business hours.
  • Easy access to help with software issues.
  • Technical support
  • Access to Remote desktop control
  • Recording sessions for paper trails
  • No support for Mac
  • Software produces lags at times, not the smoothest
  • No integration with CSP's for file transfer
The primary use case is to assist an IT team working on computers across offices, or at times a server handled by another department. If it is offsite work and we need quick access. It also helps in getting access of BYOD devices of all employees and its file sharing feature is one of the most used in a few departments although support for integration with cloud service providers is a sore point.
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ShowMyPC Scorecard Summary

Likelihood to Recommend (5)
8.0

Feature Scorecard Summary

Screen sharing (1)
8
File transfer (1)
5
Instant message (1)
7
Secure remote access with Smart Card authentication (1)
6
Access to sleeping/powered-off computers (1)
7
Over-the-Internet remote session (1)
8
Remote management of servers & workstations (1)
7
Centralized management dashboard (1)
7
Session record (1)
8
Annotations (1)
7
Monitoring and Alerts (1)
8
Multi-platform remote control (1)
3

About ShowMyPC

ShowMyPC is a web conferencing and remote administration and help / support tool from the small company of the same name in San Francisco, California.
Categories:  Web Conferencing,  Remote Desktop

ShowMyPC Technical Details

Operating Systems: Unspecified
Mobile Application:No