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Showpad is a versatile software that offers a range of valuable use cases for businesses. One of its key features is the ability to track …
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What is Showpad eOS®?
Showpad is an Enablement Operating System (eOS™) that aligns sales and marketing teams around high-impact buyer interactions while generating the insights needed to continuously improve conversion rates.Showpad’s core Sales Content Management engine enables revenue teams to create a curated one-stop-shop…
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What is Showpad eOS®?
Showpad is an Enablement Operating System (eOS™) that aligns sales and marketing teams around high-impact buyer interactions while generating the insights needed to continuously improve conversion rates. Showpad’s core Sales Content Management engine enables revenue teams to…
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What is Showpad eOS®? [1m30s]
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Showpad AI-Powered Asset Summaries [34s]
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Product Details
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What is Showpad eOS®?
Showpad is an Enablement Operating System (eOS™) that aligns sales and marketing teams around high-impact buyer interactions while generating the insights needed to continuously improve conversion rates.
Showpad’s core Sales Content Management engine enables revenue teams to create a curated one-stop-shop to find, manage and distribute high-impact content at scale.
For marketers, Showpad aligns teams around the latest on-brand content with the right governance to improve content adoption, and delivers bottom-of-funnel insights so teams can invest more in the right content. Enablement practitioners use the platform to drive cross-functional alignment and build out scalable, targeted training campaigns.
Sellers have access to all the right resources to position themselves as trusted advisors to today’s buying teams. Buying teams benefit from sellers that are better prepared to understand their unique challenges and connect them to the right solution in their portfolio.
Partnering with organizations of all sizes and maturity levels in more than 50 countries, Showpad supports strategic alignment and efficiency across revenue teams. From SMEs to enterprise brands such as Dow, GE, Honeywell, Johnson & Johnson and Coca-Cola EuroPacific Partners, Showpad is a proven revenue accelerator.
Dual-headquartered in Chicago, IL and Ghent, Belgium, Showpad is powered by a diverse global workforce.
Showpad eOS® Features
- Supported: Sales Enablement Platform
- Supported: Sales Coaching
- Supported: In-context Sales Training
- Supported: Online Pitching
- Supported: Sales Performance Analytics
- Supported: Prospect Engagement Insights
- Supported: Content Utilization Insights
- Supported: Conversation Intelligence
- Supported: Sales Landing Page Builder
- Supported: Email Integration
Showpad eOS® Screenshots
Showpad eOS® Integrations
Showpad eOS® Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
| Supported Countries | Global, North America, Europe |
| Supported Languages | Chinese (simplified - not traditional), Czech, Danish, English, French, French (Canadian), German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Portuguese (Brazil), Russian, Spanish, Swedish, Turkish |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Showpad is a versatile software that offers a range of valuable use cases for businesses. One of its key features is the ability to track client engagement, allowing users to monitor when clients open and view the content they send. This provides valuable insights into client interest and engagement levels. Additionally, Showpad enables users to gain detailed insights on which specific content items were viewed by clients, including PDF files and videos. By knowing exactly what material captures clients' attention, users can refine their content strategy and focus on creating more engaging and impactful materials.
Another use case for Showpad is its role in supporting sales teams. The software serves as an online repository for marketing materials, making it easy for sales teams to access and share relevant content with clients. This helps ensure that the right information is provided to the right customer at the right time, enhancing the overall customer experience. Moreover, Showpad serves as a central resource library for training and knowledge sharing within sales and marketing departments. It allows for the sharing of training materials, press releases, presentations, and more, both internally and externally.
Furthermore, Showpad bridges the gap between sales and marketing departments by organizing content and offers in one place. This keeps both departments aware of valuable offers and ensures consistent messaging across all customer touchpoints. It also enables the creation of customized deal-specific libraries for enterprise leads, providing better accessibility to up-to-date content for sales and marketing teams.
In summary, Showpad offers a host of practical use cases for businesses. From tracking client engagement to supporting sales teams with relevant content, it serves as a valuable tool for improving client interactions and enhancing overall sales effectiveness.
File/Folder Hub: Many users have praised the platform's ability to provide a hub of files and folders that can be easily selected from and customized. This feature has been appreciated by numerous reviewers for its flexibility in choosing appropriate content for different situations.
Email Tool with Tracking: The tool within the platform that allows users to send emails and track client engagement has been mentioned as particularly useful by several reviewers. They appreciate being able to gather information on email opens and link clicks, which helps them track the effectiveness of their communications.
User-Friendly Customization: Reviewers have highlighted the user-friendliness of the platform and how it can be easily customized to fit individual needs. This flexibility has allowed many users to tailor the platform according to their specific requirements and preferences.
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Limited customization options: Some users have expressed that they would like to see more customization options within the shared spaces they create in Showpad. They feel that the current level of customization is not sufficient for their specific needs and preferences.
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Difficulties in content management: Several reviewers have mentioned that it can be challenging to find and manage content in Showpad. They suggest implementing better folder organization and navigation features to ensure that files are well-managed and easily accessible.
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Slow loading times: A number of users have reported slow loading times in Showpad, both online and offline. They mention that large resources can take a few seconds to load, which can be frustrating when trying to access content quickly.
Users of Showpad have made several common recommendations based on their experiences with the tool. These recommendations include utilizing Showpad to its fullest potential by exploring different ways to use it, learning from other clients' experiences, and properly training the sales force on all aspects of Showpad.
Additionally, users suggest keeping content organized and easily accessible by setting up a well-structured system within Showpad, including having a detailed folder structure and content plan before implementing the tool.
Lastly, users advise seeking support from a dedicated administrator who can effectively manage and keep up with all aspects of Showpad. They also recommend attending training sessions, taking notes, asking plenty of questions, and working closely with Showpad representatives to tailor the tool to the company's needs.
Overall, these recommendations emphasize the importance of fully utilizing Showpad's capabilities, organizing content effectively, and investing in proper training and support for optimal results.
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Reviews
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March 22, 2022
User review of Showpad
We used Showpad to share sales/marketing/clinical materials with physicians (end customers). We also pushed out new sales marketing materials through Showpad (to ensure sales personnel only had the latest and greatest content). Had the ability to remove content easily and control sharing (downloads and access).
- Analytics to track if people view and open attachments.
- Integration into Outlook.
- Can be difficult to find content, need to ensure it's managed well with folders.
March 22, 2022
Better way of sales management
I'm using Showpad Content in order to perform presentations in front of customers during my customer visits. It's useful for finding customer related content quickly and present them in a better way including media content such as application video examples etc. than individual presentations.
- Quick and powerful search function
- User friendly interface
- Professional visual effects and ability to draw shapes on powerpoint files during presentations
- Loading times are slightly slow even offline
- Some file types are not supported to upload
- Online (web version) is slower than offline use
I use Showpad to increase customer acquisition. The software allows me to see in real-time when my clients open content I send to them. When a client opens my content, it lets me know which content they viewed. Say if I sent four documents and a video; Showpad will let me know which PDF file was viewed or not viewed. It will also let me know which pages my client looked at the longest. If the video was never played or stopped at 1 minute and 52 seconds, I will know.
- Explicit details on customer engagement
- Visibility on which content was viewed or ignored
- The ability to have a hub of files or folders that I can easily select which to send and which not to send
- There is a tool within it to send an email, that also lets me know when the client has opened it or clicked the links
- I would like to see Showpad implement the option to see if the content was shared with another person.
- I could see an improvement if Showpad had the ability to send auto-reminders to engage clients to open content if it hasn't been opened yet.
- There is very little room for improvement for Showpad, this software is one of a kind
March 17, 2022
Amazing software for internal sales/marketing resource management and for creating deal-specific shared spaces for prospects
Our use of Showpad has 2 main purposes:
1. We use it as an internal sales/marketing resource library for training and knowledge sharing.
2. We use it to create a customized deal-specific library for our enterprise leads.
1. We use it as an internal sales/marketing resource library for training and knowledge sharing.
2. We use it to create a customized deal-specific library for our enterprise leads.
- Indexed content for easy searching.
- Creating individual shared spaces for prospects and deals in-play.
- Ability to upload content of all different types - videos, pdfs, documents, slideshows, etc.
- Not truly a limitation, but I would love it if I could customize the design a bit further within the shared spaces that I create.
- Loading large resources sometimes takes a few seconds - not particularly long and not an issue, but it is not instantaneous in some cases.
Showpad houses all collateral for our team. It is a central place where all of our team members can go to find the latest and most up to date documents for either their own personal reference or to share with customers or prospects alike. It helps cut down on needless questions and emails asking or requesting other team members to share documentation.
- Easy to use search function.
- Houses all shared documentation and collateral.
- Allows users to track who has viewed collateral once shared.
- Version control is an issue. Would be nice to go back to previous versions of a file.
- The in-app viewing experience feels a little rigid. Prefer to download the files before viewing.
- The main landing page is a little more cluttered than I would like.
July 20, 2021
Modern and Great Content Platform
We use Showpad within our sales and marketing departments to provide better accessibility to the most up-to-date content all from a single source. Showpad helps us keep track of all our content along with providing an advanced searching capability that allows our team members to find the materials they are looking for with ease.
- Ability to organize content
- Engaging platform for users
- Access content from anywhere
- Better dashboard for engagement tracking
- Loading time
- Better way to bulk upload tags
July 20, 2021
There are better options to Showpad available
The primary usage of Showpad is to share content such as training materials, press releases, presentations and a lot more, internally as well as with contacts external to the organization, for example, prospects. It is helpful to share as well as track the usage and downloads using UTM links. It facilitates sales enablement.
- Sales Enablement
- Content Management and Sharing
- Content Performance Analysis
- Terribly difficult to navigate within the admin section
- Tags are easy to add but difficult to always keep them in mind to add the right ones
- Difficult to create the structure
Showpad is used through our organization to send large files or presentations to clients in an easy to access format. Showpad helps us determine whether or not a potential client has opened the files and how long they spent reviewing the details. This is extremely helpful in deciding when to follow up.
- Showpad notifies you when someone has reviewed what you sent them.
- Showpad organizes my files in an easy to access format.
- Showpad is accessible to anyone that receives the link.
- It can be a little challenging when using Showpad at first because you have to upload a lot of your files.
- Showpad could have more storage space.
Our Sales department use Showpad to support our customers bringing an adequate space to understand Resolve products and solutions we offer to them. Additionally, we find there an excellent space to create a contact room to chat, comment and guide customers through a good sales experience. Finally, Resolve let there all info about products like datasheets, videos, white papers and all helpful material to support their partners.
- We can see all activities and interactions customers have with the portal
- We can interact with our customers using comments spaces to know if there are doubts
- We can create private spaces to show our customer only the info they require to see
- It'll be useful integration with other tools to share data or info like share contact info from LinkedIn and google
- More easy ways (drag'n drop) to create catalogs or refine what info to share, between others
March 18, 2020
Very Good Library
Showpad is used in my company as a content library. When I am in need of collateral or internal information about our capabilities, this is the place to go to find the information. This is also where I need to go to see for any training and where I need to complete it.
- centralize
- categorize
- interactive
- aesthetic
- structure
- navigation is not always easy
November 26, 2019
Showpad: promising potential, but still somewhat primitive
Showpad is used by my organization globally across the CS and sales department with content produced by marketing. Our sales enablement team manages it. I purchased it based upon a demo I was given last year at Salesforce. It was purchased to replace the ClearSlide.
- Easy to understand.
- Clean interface.
- Need to develop faster-doesn’t seem to be much change in feature/function throughout the year.
- Need to align what is pitched to prospects vs. what the product does.
- Need to make it easier to create customer slide decks on the fly per rep.
October 10, 2019
Good Platform for CMS.
Showpad is being used by our marketing and sales teams to bridge the gap for content purposes. It helps the marketing department order our content and offers including eBooks, whitepapers, infographics, demos and sales collateral all in one convenient place. Showpad keeps both departments aware of new and most used offers that are actually bringing value to our business.
- Content management
- Sales enablement
- Reporting on content engagement
- Granular reporting on engagement
- Smart rating system to surface best content
- Needs more integrations with other software tools
June 21, 2018
Showpad - The best sales tool out there!
Showpad is primarily used by our Sales Team. This amazing tool provides the right information at the right time to the right customer.
With such a user-friendly platform it has allowed the Marketing Dept. to really get on board and see value in sharing marketing material easily accessed to build brand awareness.
The ability to send updates and reports instantly is what makes Showpad a key function for our business.
With such a user-friendly platform it has allowed the Marketing Dept. to really get on board and see value in sharing marketing material easily accessed to build brand awareness.
The ability to send updates and reports instantly is what makes Showpad a key function for our business.
- User-Friendly. The ability to easily customize to fit your needs
- Delivering content easily and quickly, reducing cost for print, and out of date information
- Reporting. Providing the analytical function to track what content has been utilized or not utilized and become more efficient in the type of information you share
- Offline Use. The ability to be able to view content offline
- There is very little to dislike about Showpad. I rate it very highly as one of the best Business Tools I have used to Date.
- It would be great that some content could become more interactive rather than static
February 14, 2018
Content in a Centralized Place
All of our sales staff, branch managers, and counter staff as well as our management staff have access to Showpad. We use this as an online Rolodex of everything we carry. Because we carry a significant amount of product lines and have a large amount of SKUs in our warehouse, the solved a problem for us by providing a place to store all of the literature that we have. It allows us an easy way to send literature to customers and potential clients, and allows our outside sales staff to be better equipped in the field.
- User-friendly
- Usability across multiple platforms - iPad, iPhone, desktop, Windows tablets, etc.
- Allows a look into analytics both for sales and management staff
- Administrative platform can be slow at times
- Can take up a lot of storage on the iPad
- Usability on the desktop is not nearly as strong as it is on the iPad