Signifyd Commerce Protection Platform

Signifyd Commerce Protection Platform

About TrustRadius ScoringScore 10.0 out of 100
Signifyd Commerce Protection Platform

Overview

Recent Reviews

Reviewer Pros & Cons

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Verified User
Director in Sales
Computer Software Company, 1-10 employees
Kevin Tucker | TrustRadius Reviewer
Kevin Tucker
Director Of Customer Service Operations
Thule Group (Consumer Goods, 1001-5000 employees)

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Pricing

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Signifyd Commerce Protection Platform

Signifyd Commerce Protection Platform

N/A
Unavailable

What is Signifyd Commerce Protection Platform?

The Signfyd Commerce Protection Platform is fraud protection software that aims to enable online retailers to provide a friction-free buying experience for their customers. Signifyd leverages big data, machine learning and domain expertise in order to provide a financial guarantee against fraud on…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Signifyd Commerce Protection Platform?

The Signfyd Commerce Protection Platform is fraud protection software that aims to enable online retailers to provide a friction-free buying experience for their customers. Signifyd leverages big data, machine learning and domain expertise in order to provide a financial guarantee against fraud on approved orders that later turn out to be fraudulent. This effectively shifts the liability for fraud away from retailers, allowing them to increase sales and open new markets while reducing risk. Signifyd boasts users among the Fortune 1000 and Internet Retailer Top 500 lists and is headquartered in San Jose, CA.

Signifyd Commerce Protection Platform Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

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Reviews and Ratings

 (6)

Reviews

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November 10, 2021

You won't regret adding Signifyd to your eCommerce toolset

Verified User
Director in Sales
Computer Software Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We use Signifyd for all of our eCommerce purchases to protect ourselves from fraudulent orders. It is being used across our online stores and by multiple departments. It helps take the burden of worrying about whether or not an order is fraudulent and allows us to focus on customer service and delivery. It provides a level of comfort knowing we're protected.

Pros and Cons

  • Protects us against fraudulent purchases
  • Provides ease of mind that your online orders are legitimate
  • Gives you detailed information on every purchase if needed.
  • Tracking down an order can be a pain sometimes
  • larger orders are manually approved/declined so tend to take longer

Likelihood to Recommend

I think Signifyd is well suited for any eCommerce store that delivers physical goods to an address. You will be protected if they approve the order and it turns out to be fraud, and you can take comfort knowing you won't ship any orders that are declined. It is not well suited for companies selling digital goods or services as they won't protect anything that's not physically shipped.
June 29, 2021

Signifyd: Fraud protection so you can run your business

Kevin Tucker | TrustRadius Reviewer
Kevin Tucker
Director Of Customer Service Operations
Thule Group (Consumer Goods, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Signifyd does our fraud management for all our DTC business.

Pros and Cons

  • High approval rate.
  • Find the fraud.
  • Always responsive to escalations.
  • I am completely satisfied.

Likelihood to Recommend

Signifyd has done a remarkable job of approving nonfraud. We have a 99.7% approval rate. In the cases that are fraud, they give you the ammunition to justify the denial. For example, we had an order on a credit card from California. Signifyd found fraudulent charges. The credit card owner said all the correct things to our CSR and when they were denied threatened to light us up on social media. It was escalated to me. When we looked into this further we found they were making purchases and sending the product to Latin America. I responded they are welcome to use social media and I would respond with what we found. The incident ended with no social media posts.