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SIGNL4 solves critical business problems for various industries such as IT, healthcare, and emergency services. With the ability to …
Overview
What is SIGNL4?
SIGNL4 is a mobile alert notification app designed for businesses and enterprises that require prompt dispatching of critical alerts and service requests to their operations teams, particularly those in the field. It delivers vital information quickly to the right people at the right time, guaranteeing...
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What is SIGNL4?
Derdack, a German company, offers SIGNL4, a mobile oriented IT alert management software system.
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.signl4.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Butler 5.1: Demo of mobile failed reload alerts using SIGNL4
YouTube
SIGNL4 Outtakes
YouTube
Signl4 Demo
YouTube
Product Details
- About
- Competitors
- Tech Details
What is SIGNL4?
SIGNL4 is a mobile alert notification app designed for businesses and enterprises that require prompt dispatching of critical alerts and service requests to their operations teams, particularly those in the field. It delivers vital information quickly to the right people at the right time, guaranteeing transparency on incident ownership and response. The software ensures that IT systems, machines, and sensors are connected to engineers or IT staff who will respond promptly to urgent issues.
SIGNL4 helps organizations respond faster to critical incidents by informing team members through persistent mobile push notifications, text messages, as well as voice calls with acknowledgement features along with tracking capabilities. By leveraging this product's duty scheduling feature, the organization can assign individuals preferable shifts like during weekends or holidays ensuring no important notification goes unacknowledged. Additionally SIGNL4 provides reporting functionality giving insight into how many alerts have been raised, handled resolved thus providing valuable data for KPIs
With SIGNL4 Enterprises get an up to 10x faster response time on critical alerts reducing waste work due to clear incident responsibility while monitoring resolution progress including any actions taken both in real-time allowing them to tackle such incidents head-on instead of firefighting
SIGNL4 Screenshots
SIGNL4 Video
Derdack SIGNL4
SIGNL4 Competitors
SIGNL4 Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | Global |
| Supported Languages | English, German |
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Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
SIGNL4 solves critical business problems for various industries such as IT, healthcare, and emergency services. With the ability to connect different monitoring systems, it makes it easy to manage responses from one central location. Users of the product have noted that SIGNL4 has been a reliable solution for routing service requests to on-call engineers outside of normal business hours for over 500 clients while keeping within KPIs and avoiding fines.
The app's push notification feature allows users to receive alerts on their smart devices without any phone number, which eliminates the need for additional hardware or complex configurations. In addition, the auto-calling feature ensures prompt response time in case on-call employees do not react promptly. SIGNL4 has been used effectively by emergency services, such as churches, replacing outdated city call devices and hotlines, making planning and management of hotliners easier, providing reliable alerting with manager escalation and auto-calling. Overall, SIGNL4 is an easy-to-use solution that provides reliable alerting with excellent integration and ease-of-use across different industries.
Fast and reliable alerting system: Reviewers appreciate the fast and reliable alerting system provided by SIGNL4. Many users have found that the alerts are quickly delivered to their team members, ensuring timely responses to critical issues. The high reliability of the alerting system has saved countless hours managing alerts from disparate systems.
Easy-to-use mobile application: According to reviewers, SIGNL4's mobile application is easy to navigate and use. Users find it convenient as they can easily access all features on-the-go.
Flexible integration capabilities: The capability of SIGNL4's flexible integration allows for a wide range of integrations and implementations, according to multiple reviewers. This feature enables easy alert raising by sending an email or doing an HTTP POST while integrating well with other systems.
Difficult to Set Up: Some users have found SIGNL4's application confusing and overly complicated to set up or maintain, making it difficult to use. They felt that the software was not end-user friendly and that engineers built it without feedback.
Complicated Shift Management: Users had trouble adding a secondary or backup member when out of hours. They also found that the shift management was a little too complicated and did not work the way they wanted it to, causing inconvenience.
Limited Features: Although SIGNL4 offers many features, some users wished for additional ones like converting mobile phone numbers to email messages and having an alert repeat until physically responded in either set or user-defined intervals.