Name: Sila
Author: Sila

Call Center Workforce Optimization

Help Desk

Web and Video Conferencing

Customer Support

Functional Testing

Kubernetes Monitoring

Development

Business Intelligence (BI)

Collaboration

Enterprise Content Management

Integrated Workplace Management (IWMS)

PDF Editors

Privacy Policy Generators

Enterprise

Accounting

Accounts Payable

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Vendor Management Systems (VMS)

Workforce Analytics

Workforce Management

Human Resources

3D Printing

Cloud Storage

Complex Event Processing

Composable Infrastructure

Data Collaboration

Deception Technology

Fraud Detection

Integration Platform as a Service (iPaaS)

Internet Performance Monitoring

LAN Switches

Network Performance Monitoring

Remote Desktop

Robotic Process Automation (RPA)

SaaS Backup

Service Desk Outsourcing

Software Asset Management

Storage Management

Telecom Expense Management (TEM)

User Virtualization

Vector Databases

Web Scraping

Zero Trust Security Solutions

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Advocacy

Digital Content Creation

Email Deliverability

Email Marketing

Employee Advocacy

Headless CMS

Marketing Automation

Referral Marketing

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Field Sales Software

Government Contracting

Social Commerce

Sales

Secure Access Service Edge (SASE)

Security

Awards Management

Card Management

Dealer Management

Healthcare Learning Management

Investment Portfolio Management

Medical Scheduling

Retail Analytics

Text Analysis

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Stripe Payments

Stripe

Kabbage by American Express

American Express

Adyen

Square Invoices

Block, Inc (Square)

Genesis Global

Wise

Wise (formerly TransferWise)

Plaid

Affirm

Canalyst

Flex

Flexible Finance Inc. (Flex)

Lumanu

MX Technologies

Dwolla

Voxpay

Rapyd

TheGuarantors

### Banking Solutions
Users unanimously agree that Sila's banking solutions capabilities are a standout feature. The community's assistance in addressing technical queries and the ease of setting up sandbox accounts have been particularly praised. However, there have been concerns raised about the lengthy approval process and significant price hikes, which have left some users feeling frustrated. Despite these drawbacks, the platform's ability to facilitate ACH payments and ensure secure money transactions has garnered positive feedback. The availability of physical debit cards and additional traditional banking tools is an area where users feel there is room for improvement.

### Payment Systems
Users generally appreciate Sila's payment systems for their innovative approach to payment processing and wallet management. The introduction of the Sila token for peer-to-peer money transfers and the partnership with Plaid and Lithic have streamlined digital wallet transformations. While some users find the ACH schedule for money transfers to be slow, overall, Sila's payment systems are commended for their ease of use and secure transactions.

### Digital Wallets
Users are particularly impressed with Sila's digital wallet capabilities, citing its efficiency in payment processing and wallet management. The introduction of the Sila token for peer-to-peer transactions has been well-received, as it streamlines compliance requirements associated with physical money transfers. Additionally, partnerships with Plaid and Lithic have further simplified the digital wallet transformation process, making it akin to a virtual bank account. The availability of user-friendly APIs and a responsive customer success team have also contributed to the positive user experience with Sila's digital wallets.

### API Integration
Users appreciate Sila's API integration capabilities, noting its user-friendly APIs, prompt customer support, and comprehensive documentation. The platform's innovative payment solutions, such as the Sila token, have simplified digital wallet transformations and compliance requirements. Despite occasional maintenance surprises, users find Sila's API integration to be efficient and effective for their financial business needs.

### Development Tools
Users have expressed mixed opinions about Sila's development tools capabilities. While some users appreciate the ease of integration and the support provided by the Sila team, others have faced challenges with delayed releases and lack of documentation. The inconsistency in communication about potential limitations and maintenance surprises has left some users feeling disappointed. Despite some positive experiences, there seems to be room for improvement in the development tools aspect of Sila's platform.

### Mobile and App Development
Users express frustration with Sila's handling of their mobile app development needs and pricing changes. The prolonged approval process, coupled with the abrupt withdrawal of approved apps, has left many feeling disillusioned. The significant increase in monthly pricing has also raised concerns about affordability and transparency in their pricing structure. Despite initial promises, users have found Sila's mobile and app development capabilities to be lacking in consistency and reliability, leading to a sense of disappointment and uncertainty among clients.

Sila offers a range of solutions that cater to small and medium-sized businesses. Users have noted that Sila's core banking functionality satisfies any compliance need, particularly around account namings, charters, and bank agency. This feature addresses the challenge of setting up accounts as it can be time-consuming, complex and requires expertise these businesses may not have. With Sila, users can quickly set up an FBO account and fulfill their ACH needs resulting in a lowered cost of goods. 

Additionally, Sila provides efficient payment processing and wallet management functionality that enables users to incorporate fractional donations into their activities without having to move money manually. This solution frees up time for users to focus on running their business rather than spending hours trying to manage payments manually. Sila also creates a digital wallet with P2P capabilities allowing users to retain finite control of all functionalities. This feature efficiently caters to users' need for secure financial transactions. Overall, Sila is a one-stop solution addressing various challenges SMBs face in their daily management activities while providing a seamless user experience.

Robust API and ACH infrastructure: Reviewers have consistently found Sila's API documentation and ACH infrastructure to be very robust, making it easy for them to integrate the platform into their business. Many users have appreciated the cost-effectiveness of these features as well, stating that they are able to get started with minimal investment.

Responsive production support: Users have praised Sila's team for being prompt and responsive in providing production support. This has made it easy for users to develop and scale their businesses quickly with minimal downtime or issues.

Flexible compliance and product capabilities: Multiple reviewers have noted that Sila's compliance and product capabilities are very flexible, allowing them to quickly get up and running despite complex financial requirements. This has been a significant advantage for many different kinds of financial businesses who need a reliable partner to help facilitate transactions.

Long Approval Process: Some users have found Sila's application approval process to be long and challenging, with some waiting over 7 months for approval. 

Poor Customer Support: Several reviewers have reported that Sila's customer support may not be helpful or responsive enough to address issues quickly, causing frustration for some customers.

Substantial Price Increase: A number of users have expressed disappointment with Sila's decision to increase its monthly pricing by 100 times, which can be a substantial financial burden for some customers.

Integrated

Customized

Radar

Terminal

Sigma

Atlass

Issuing

Premium Support

Kabbage from American Express offers a data and technology platform to provide small businesses automated cash flow solutions, including business checking accounts, online payments, business insights and flexible lines of credit up to $250,000. Kabbage uses real-time data and automation to provide an integrated suite of financial tools empowering small businesses to spend less time on their books and more time on building thriving businesses.

Sila

FinTech

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1e Demo Panca Sila.

Working With Sila

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