TrustRadius
SilkRoad Life Suite is an integrated suite applications : OpenHire for recruiting, RedCarpet for onboarding and life events, WingSpan for performance management, GreenLight for learning management, Point and Eprise for Social Collaboration and Content Management, and HeartBeat for HRIS/HRMS.https://media.trustradius.com/product-logos/J5/7I/9R55ZN8U7LAR.pngSilkRoad Life Suite ReviewThe entire organization. We use it for our HRIS.,OpenHire is great for recruitment CQE questions Hot match,Better search functions for resumes stored in the database Better hot matches,6,Better candidate satisfaction Candidates love Red Carpet!,,2A must read!We purchased OpenHire, RedCarpet and HeartBeat. Working with the SilkRoad team was a great challenge from the beginning, there is a lot of turn over in the company so our reps changed constantly. SilkRoad stated they understand our business but didn't, we were suppose to start with HeartBeat but since there were great challenges with the development of the product we were directed to start with OpenHire. We fully developed OpenHire, then started HeartBeat only to be told it wasn't ready and we had to put it on hold again. We then start with RedCarpet and got a quarter of the way through development, and HeartBeat was cancelled, SkillRoad wasn't going to support the current platform. So we paid for three products only using one, we received a fraction of a refund. You had to work with so many different people on the same product, you need a grid to keep track. All of their current products are on different platforms so fit gap anaylsis have to be [performed] to integrate their products! I would beware of this company.,Working with the career portal team has been great, but a small piece of the puzzle.,Fully understand their customers needs before selling! Reduce the number of people for implementation,1,Our experience has been mostly negative! We've spend a significant amount of time and money with very little return. Their products do not live up to their expectations!,Oracle PeopleSoft,3,2Easy HiringWe use Openhire for Applicant tracking and recruiting. It is used across the country. We use Redcarpet for onboarding all across the country.,Onboarding - easy process. easy to move around in. Always get high marks from new hires on the process Redcarpet helps to manage tasks related to all departments involved in the new hire process Openhire - online application easy to use. Openhire - easy to search resumes and select candidates.,RedCarpet portal is hard to edit. There needs to be an easier way to make is more user friendly.,9,Definitely increased employee onboard efficiency Central location for applicants to apply Better Applicant tracking for our AAP plan,Implemented in-house,10SilkRoad RedCarpet - Great but not ExcellentWe use SilkRoad Life Suite for Onboarding and Offboarding. It is being used by many departments that are involved in both workflow processes. By using this, this solves the issue of missing gaps in communication on upcoming terminations or new hires.,Ease of use for anyone, even with little systems experience. Great UI experience. Task assignment is now owned by someone who claims it. Ability to track the status of each tasks whether if they are overdue or on target.,Access level could use some improvement for the users. i.e. limited documents tab access vs. eforms tab vs limited portal editing access. Ability to give their administrators more access. i.e. manage and edit team members Ability to give their administrators more access for control over paid e-forms User friendlier way to upload regular documents. Reporting!!!,8,Increased employee efficiency Departments are now held accountable if a certain task was missed Time saver,UltiPro
  3. SilkRoad Life Suite Reviews
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SilkRoad Life Suite
6 Ratings
Score 6.0 out of 101
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SilkRoad Life Suite Reviews

SilkRoad Life Suite
6 Ratings
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Score 6.0 out of 101

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Courtney Pritt profile photo
September 02, 2014

SilkRoad Life Suite Review

Courtney Pritt
Score 6 out of 10
Vetted Review
Verified User
Review Source
The entire organization. We use it for our HRIS.
  • OpenHire is great for recruitment
  • CQE questions
  • Hot match
  • Better search functions for resumes stored in the database
  • Better hot matches
I think it's a great database but the searching features need to be improved.
Read Courtney Pritt's full review
No photo available
December 23, 2015

A must read!

Verified User
Score 1 out of 10
Vetted Review
Verified User
Review Source
We purchased OpenHire, RedCarpet and HeartBeat. Working with the SilkRoad team was a great challenge from the beginning, there is a lot of turn over in the company so our reps changed constantly. SilkRoad stated they understand our business but didn't, we were suppose to start with HeartBeat but since there were great challenges with the development of the product we were directed to start with OpenHire. We fully developed OpenHire, then started HeartBeat only to be told it wasn't ready and we had to put it on hold again. We then start with RedCarpet and got a quarter of the way through development, and HeartBeat was cancelled, SkillRoad wasn't going to support the current platform. So we paid for three products only using one, we received a fraction of a refund. You had to work with so many different people on the same product, you need a grid to keep track. All of their current products are on different platforms so fit gap anaylsis have to be [performed] to integrate their products! I would beware of this company.
  • Working with the career portal team has been great, but a small piece of the puzzle.
  • Fully understand their customers needs before selling!
  • Reduce the number of people for implementation
Read this authenticated review
No photo available
June 03, 2015

Easy Hiring

Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Openhire for Applicant tracking and recruiting. It is used across the country. We use Redcarpet for onboarding all across the country.
  • Onboarding - easy process. easy to move around in. Always get high marks from new hires on the process
  • Redcarpet helps to manage tasks related to all departments involved in the new hire process
  • Openhire - online application easy to use.
  • Openhire - easy to search resumes and select candidates.
  • RedCarpet portal is hard to edit. There needs to be an easier way to make is more user friendly.
SilkRoad Life is well suited for hiring new employees and bringing them onboard quickly.
Read this authenticated review
No photo available
February 01, 2015

SilkRoad RedCarpet - Great but not Excellent

Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use SilkRoad Life Suite for Onboarding and Offboarding. It is being used by many departments that are involved in both workflow processes. By using this, this solves the issue of missing gaps in communication on upcoming terminations or new hires.
  • Ease of use for anyone, even with little systems experience. Great UI experience.
  • Task assignment is now owned by someone who claims it.
  • Ability to track the status of each tasks whether if they are overdue or on target.
  • Access level could use some improvement for the users. i.e. limited documents tab access vs. eforms tab vs limited portal editing access.
  • Ability to give their administrators more access. i.e. manage and edit team members
  • Ability to give their administrators more access for control over paid e-forms
  • User friendlier way to upload regular documents.
  • Reporting!!!
Specific access levels if it applies to your company. Otherwise you should anticipate spending more money on secured e-forms.
Read this authenticated review

SilkRoad Life Suite Scorecard Summary

Likelihood to Recommend (6)
6.0
Likelihood to Renew (1)
2.0
Usability (2)
6.5
Performance (1)
2.0

Feature Scorecard Summary

New hire portal (2)
7.6
Manager tracking tools (2)
5.1
Compliance tracking and reporting (2)
4.6

About SilkRoad Life Suite

SilkRoad Life Suite is an integrated suite applications : OpenHire for recruiting, RedCarpet for onboarding and life events, WingSpan for performance management, GreenLight for learning management, Point and Eprise for Social Collaboration and Content Management, and HeartBeat for HRIS/HRMS.
Categories:  Talent Management

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