TrustRadius
SilkRoad Onboarding (formerly RedCarpet Onboarding) is SilkRoad's employee onboarding module and is one component of the Life Suite platform.SilkRoadStreamline Onboarding with RedCarpet - Great for Mid to Large-Size Organizations2015-02-05T19:53:20.304ZPolk State has selected Red Carpet to be the onboarding and offboarding portal for its employees across the entire organization. We are phasing the rollout of this product, first by starting with our full-time employees. We will then begin to utilize it with our part-time employees (though we built both simultaneously during the development phase). We are also using a basic offboarding process, but plan to expand both the onboarding and offboarding features over time. This product has helped improve efficiency, created consistency in the process, provided reporting and accountability, as well as greatly improved the candidate's experience.,Employee Task Management: Red Carpet provides a customized welcome portal and system for task management, based upon each employee's location, role, department, etc. It allows the organization to build chronological tasks to complete on the front end, which seamlessly flows through as each are completed.
Streamlined Process: During the development process, it causes the employer to re-think its current onboarding process, forms, reason and timing for completing tasks, etc. This results in not only creation of electronic forms, but also an improved overall process.
Monitors workflow: Through visible tasks/colors on the back end, as well as reporting features, HR administrators and Managers/Supervisors can easily see where each employee is in their new hire process. Quickly view what tasks remain incomplete, as well as if an individual/team is causing a delay in the process.,Creation and changes to eForms require completion of a detailed spreadsheet (which can be cumbersome and complicated), also with potential costs associated. It would be ideal to be able to make the form (or potential changes) in Word and forward to the team for creation or change.
The task workflow and dependency/hierarchy tree can be confusing. Visually it is not appealing or easy to look at and understand, which also caused more time during the development phase. Seems that it could be more user-friendly.
Significant number of fields and specifications required to create each task, notification, etc. This should be simplified.
Notifications, document library and other features are not user-friendly. Hard to remember how to get to the correct notification, form/document and then edit, create, etc. Needs to be simplified.,8,Though we do not have official metrics yet since we are relatively new users, we have noticed that employees are sent the link even prior to their start date and are able to complete all but a couple required "on site" tasks even prior to their first day. That is a HUGE improvement!
Previously we did not have an official onboarding or orientation program. We have now consolidated and streamlined the process so that it is all electronic, with the exception of benefits. Our previous, undocumented process caused delays, missed tasks, and frustrated new hires that took weeks to ramp up. We now are seeing candidates onboard within 2 days, having all of their required materials, login credentials, equipment and completed documents by Day 1.
Our Teams/Task Managers are also easily able to see what they are responsible for completing and can check it off once it's done. Everyone is held accountable and the tasks are easily managed and completed on time. This has provided a great improvement to our level of customer service.,,,2,Vendor implemented
Implemented in-house
Professional services company,Yes,Change management was a big part of the implementation and was well-handled,Revisions/creation of new forms to be used electronically (eForms) and documenting on the required spreadsheet.
Follow through and communication issues with vendor/external implementation contact. Internal delays as well due to changing priorities.
Understanding the capabilities of the eForms, routing, information/data flow, etc.,4,Onboarding status and I-9 monitoring views
Create new tasks in Event
Create/edit teams responsible for tasks
Create timing/notification of tasks,Create task/group dependencies (knowing whether they should be individual or grouped). Linking, associating, moving, numbering/ordering, etc. is not the easiest feature to grasp.,No,8Kristen Sykes, PHROnboarding in the USA!2016-09-27T16:20:39.265ZRedCarpet is used by LPR organization-wide for all onboarding. We used to spend a lot of time chasing new hire paperwork and getting forms filled in correctly, Red Carpet solves those problems.,Automated I-9s - worry-free processing and Everify
Work flow for management of documents that several users may need to see - keeps you organized,The date fields can use some better functionality - just a minor needed improvement but it seems to cause trouble for those not used to working on a computer, they don't know how to use the calendar drop down.
In the beginning we had a lot of trouble with different browsers, that seems to be improving.,8,Positive impact to ROI, we don't have hard numbers for overall but just in time spent on chasing paperwork I would say we save a minimum of 20 minutes per new hire and we hire 600+ people/year.
We save an unknown amount on properly completed I9 forms since the system doesn't let you make errors that were always common on paper forms.,,Vista by Viewpoint, WingSpanDana Hohn, SPHRGreat tool for automating!2016-09-06T19:27:00.938ZWe use RedCarpet to onboard new employees across our entire campus. RedCarpet makes an impression early on for every new employee that we hire. RedCarpet allowed us to take our manual onboarding process that was tracked on multiple spreadsheets across multiple departments and centralize it. Best of all, RedCarpet has allowed us to automate the onboarding process completely. Once we set up the tasks that we need new hires or other departments to complete, we simply click "launch" and each new hire experiences a uniform and smooth process of onboarding.,Task Automation
User Friendly (easy to use!)
Uniformity and consistency for all new hires,The form builder tool is not super intuitive - especially as it pertains to creating and inserting lists for drop-down questions.,10,RedCarpet has had a very positive impact by saving an enormous amount of time from users across campus
RedCarpet has had a positive impact on ensuring new hires have a positive view of their onboarding experience.,,SilkRoad RecruitingLuke HeddenRedCarpet - Recommended!2015-02-06T17:00:23.133ZWe use RedCarpet across the entire organization for all of our new hires. Before RedCarpet, we struggled to collect all of the new hire paperwork in a timely manner, and often times we had to go back and forth with the manager to ensure the forms were completed correctly. RedCarpet also offers a much simpler and more efficient I-9 and E-Verify process that our managers really like.,RedCarpet is easily configurable by the functional owner, so you don't need to put in a ticket to have something changed.
RedCarpet has a really smooth I-9 and E-Verify process. Implementing this new process has been the biggest win for us with the product as a whole.
RedCarpet has a forms library that is constantly updated with the latest state tax forms, which is really helpful for us.,RedCarpet does not allow you to "un-cancel" an onboarding event. So if you need to re-start it, you have to start from scratch and then customize the task list for that new hire so they don't repeat tasks they've already completed.
There tend to be periods where there's either an issue with DHS's server or possibly RedCarpet's integration with DHS where you can't submit the E-Verify request. However, when this happens we just put in a ticket and RedCarpet is usually able to resolve the issue pretty quickly.
The one part I'd like to have visibility to, but can't see or configure is the permission list assigned to teams (roles). This can be a problem if a team is assigned more/less access than they need, and as an administrator, you have no ability to see what the permission list is that's assigned to a particular role.,7,We haven't done a formal ROI yet since we've had the product less than a year. However, I'd say that in terms of the I-9 and E-Verify process alone, that it was worth it for us.
There is more efficiency in the HR department because they don't have to individually check each form to verify that it's filled out correctly since the e-Form does that for us.Katherine WiggansI love RedCarpet!!2015-02-27T17:04:39.599ZRedCarpet is being used by VendorPass to onboard consultants for several accounts that we have. We use it for employment tracking and process E-verify through the system once the consultant is ready to start their assignment for the client. We enjoy using the system since it is user friendly and doesn't require the system to be compatible with any operating systems.,It tracks the progress of the consultant's online paperwork on your dashboard. You will be able to see what tasks have been completed.
Its very computer friendly. Never heard a complaint about not being able to access the site.,Maybe in the state tax forms when working and living in a different state, some auto populate fields when onboarding New Jersey, New York and Pennsylvania.
Adding a task can be tricky as well. It is hard to locate the proper task you are looking for in the list. The list needs to be more user friendly.,10,We are able to track the employee's progress with the new hire paperwork better.
We are able to onboard the employee faster and effectively.,,6,Don't know,10Jessica Reyna
Unspecified
SilkRoad Onboarding (formerly RedCarpet)
20 Ratings
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