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SilkRoad Onboarding

SilkRoad Onboarding

Overview

What is SilkRoad Onboarding?

SilkRoad Onboarding is a component of the SilkRoad Life Suite platform. It includes functionality for onboarding, including electronic offer support, retention during Mergers & Acquisitions, and offboarding personnel. It is optimized for enterprise organizations.

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Recent Reviews

TrustRadius Insights

RedCarpet has been utilized by several organizations, including Polk State, VendorPass, LPR, and American Dental Partners, to streamline …
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Onboarding Made Easy

9 out of 10
March 17, 2017
Incentivized
RedCarpet is used across our organization - in the stores across Canada, home office, and distribution centres. We leverage the system to …
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Pricing

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What is SilkRoad Onboarding?

SilkRoad Onboarding is a component of the SilkRoad Life Suite platform. It includes functionality for onboarding, including electronic offer support, retention during Mergers & Acquisitions, and offboarding personnel. It is optimized for enterprise organizations.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is SilkRoad Onboarding?

SilkRoad Onboarding is a component of the SilkRoad Life Suite platform designed for enterprise-level organizations. Onboarding features 3 core component areas-

  • Offers- these features automate the offer workflow for streamlining the signing process. It also digitizes the signing process, and intends to be integratable with third-party applicant tracking systems and onboarding solutions.

  • Mergers & Acquisitions- Onboarding emphasizes capabilities to manage mergers and acquisitions process. In particular, SilkRoad advertising retention during transition and maintaining compliance paperwork.

  • Offboarding- SilkRoad Onboarding also includes functionality to offboard personnel, including automating paperwork and the broader offboarding workflow. The module is intended to help maintain morale while retaining assets and limiting liability. The module also triggers succession plans to replace offboarding personnel.

SilkRoad Onboarding Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

SilkRoad Onboarding is a component of the SilkRoad Life Suite platform. It includes functionality for onboarding, including electronic offer support, retention during Mergers & Acquisitions, and offboarding personnel. It is optimized for enterprise organizations.

Reviewers rate Support Rating highest, with a score of 7.1.

The most common users of SilkRoad Onboarding are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(34)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

RedCarpet has been utilized by several organizations, including Polk State, VendorPass, LPR, and American Dental Partners, to streamline their employee onboarding processes and enhance efficiency while ensuring consistency. SilkRoad Onboarding, also known as RedCarpet, simplifies the onboarding experience for new hires by eliminating the need for paper forms and enabling the tracking and reviewing of completed forms. This not only saves time but also allows for a more organized and seamless onboarding process.

Moreover, RedCarpet serves as a helpful reminder system for new employees, assisting them in preparing for their first day by completing necessary paperwork in advance. By automating pre-boarding and onboarding procedures and eliminating the reliance on manual paper-based forms, RedCarpet empowers organizations to effectively manage their payroll processing ahead of time.

In addition to its benefits for new employees, RedCarpet plays a vital role in supporting managers and HR teams. By automating tasks, it enhances their efficiency and ensures compliance with established procedures. Its versatility is evident as it is used across various organizational settings such as stores, home offices, and distribution centers in Canada.

Overall, RedCarpet streamlines processes, reduces manual workloads, promotes compliance, and ultimately contributes to a positive onboarding experience for both employees and employers alike.

Customized welcome portal and task management system: Some users have praised Red Carpet for providing a customized welcome portal and task management system. This feature allows for a personalized experience for each employee based on their location, role, and department.

Improved onboarding process: According to reviewers, the development process of Red Carpet has led to a reevaluation of their organization's onboarding process. This has resulted in the creation of electronic forms and an overall improved onboarding experience.

Efficient workflow monitoring: Many users have found value in Red Carpet's ability to effectively monitor the workflow. The visible tasks and colors on the back end allow HR administrators and managers to easily track the progress of each employee's new hire process, as well as identify any delays caused by individuals or teams.

Cumbersome eForm Creation Process: Several users have reported that the process of creating and making changes to eForms is complicated and time-consuming. They mentioned that it requires completion of a detailed spreadsheet, which they find cumbersome. Some users suggested that an ideal solution would be to create the form in Word and forward it to the team for creation or change.

Confusing Task Workflow and Hierarchy Tree: Many users found the task workflow and dependency/hierarchy tree in RedCarpet confusing and visually unappealing. This caused them to spend more time during the development phase trying to understand and navigate through these features.

Unfriendly Notifications and Features: Users expressed dissatisfaction with the user-friendliness of notifications, document library, and other features in RedCarpet. They mentioned that it was hard to remember how to access the correct notification or form/document and then edit or create it. Additionally, some users found adding a task tricky as it was difficult to locate the proper task in the list, suggesting that it needs improvement in terms of user-friendliness.

Attribute Ratings

Reviews

(1-4 of 4)
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February 22, 2020

SilkRoad Red Carpet

Score 1 out of 10
Vetted Review
Verified User
Incentivized
SilkRoad Onboarding, also known as Red Carpet, allows us to simplify the overall onboarding process for new employees. Generally, the process is seamless and does not require paper forms. The overall business problem electronic on-boarding addresses are reducing the loss of information from person to person when papers are passed between individuals, and reducing the risk of loss or tracking the respective forms. In the past, not knowing where the form was could create delays in getting information processed in a timely fashion for new hire employees. The online system also allows us to track the status and review forms after the on-boarding process is completed.
  • It keeps online forms available for review when necessary.
  • It keeps track of tasks required to complete the new hire process.
  • We're unable to write custom reports -- this requires the services of a software company.
  • There are limited options to customize the user interface.
If using an existing third-party ERP System, don't expect the information inbound from SilkRoad to integrate without many hours of work and research. There are some systems it will work with out of the box, but others will require a third-party consultant. Also, reporting requirements will not be met unless requests are sent directly to the software company.
  • It's been positive in reducing the paperwork for employees and supervisors.
  • Negative in its technical limitations with interfaces.
The overall system is comparable to other on-boarding systems. The interface is similar to others in the industry I have used or observed during industry events. Limitations with customization of user interface design and reporting requirements is the primary challenge compared to others in the industry with similar features or function.
Support is adequate. They are about the same, and the expected turn around time is acceptable in the industry standard. We have no complaints with customer support. The tracking system is good and allows for updates to issues, so there are generally no questions where the case may sit with engineering or application support.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • SilkRoad Onboarding (RedCarpet) has simplified hiring across our organization. SilkRoad Onboarding (RedCarpet) allows all new hires to have the same consistent experience integrating into our College and culture. Employees receive emails and log in before their first day of hire, which eliminates the "cold feet" employees sometimes get before beginning their first days. The video content allows for a welcome from our president. Information and resources are shared in both our College and city, so employees can begin to connect to both.
  • Employees can begin filling out their forms before their first day, rather than sitting in HR to complete everything. Email notifications are generated to employees with task reminders. Emails are also sent to the manager and to other departments to allow time to order name tags and business cards, grant computer access, prepare work areas, etc. so employees feel that we care enough to prepare for their arrival.
  • I highly recommend SilkRoad Onboarding (RedCarpet) from a cost-saving and employee engagement standpoint. It has been an effective tool for our organization and allows us to be more strategic in our new talent connections and engagement.
  • Ability to email and assign tasks to teams across the organization, so we are prepared for the employee's first day.
  • It provides consistent onboarding, so new hires can access information and become familiar with our organization before their first day.
  • Ideally there would be a job description connected for a new hire learning plan.
  • Transitions for existing employee role changes can be difficult to manage.
SilkRoad Onboarding (RedCarpet) is excellent for new hires! A well-defined plan is needed to execute the onboarding experience, but these can be customized to be as extensive or as simplified as desired. There is a learning curve to learning to administer the software. Task management for departmental teams is relatively easy.
  • Faster integration of new hires into our culture.
  • Quicker hiring process, since forms are begun prior to start date.
We have previewed several onboarding platforms, but none has come close to the quality and flexibility of SilkRoad Onboarding (RedCarpet). Prehire task management allows each department to do what they do best to prepare for the new hire's first day. Keys, computer access, and office spaces are prepared in advance, so each new hire feels valued.
SilkRoad Onboarding (RedCarpet) support for Onboarding has been great! Staff is knowledgeable and pleasant. Relationships are built based on their customer support.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use SilkRoad Onboarding as our main employee onboarding tool. This makes new employees feel welcome, helps alleviate administrative tasks for the manager and HR team by automating many things. It really helps us look good and stay compliant.
  • Ability to customize tasks and notifications.
  • Looks great for candidates.
  • Automates tasks to alleviate administrative burden.
  • Could have better training available for admin users.
SilkRoad Onboarding is ideal for an HR team that wants to look like they have a ton of IT support building sites for them with the ease of being able to administrate it yourself. Also great for companies looking to go paperless.
  • Has eliminated a ton of manual work.
  • Eliminated I9 errors.
SilkRoad Onboarding knocks the ADP onboarding tools out of the park.
I would like to see better admin training and FAQs available.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use RedCarpet internally to onboard our new internal employees. So administratively, it is only used by our corporate HR staff, not company wide. The system sends out a welcome email and is a great introduction for our new employees to the company. The portal has options for them to view their orientation schedule, benefit information, and other company info. It also allows them to get a head-start on their paperwork they need to complete so they don't have to spend too much of their first day of orientation completing it. RedCarpet is a great reminder system for our new employees so they make sure they bring everything they need to on their first day as well.
  • RedCarpet is a great system for notifications. It will let you and the employee know if there are items that still need to be completed.
  • RedCarpet is very handy for getting a headstart on paperwork that needs to be completed and stores it all in one place. It's very easy to access completed paperwork and print it out if necessary.
  • RedCarpet is user friendly from the employee side. It's easy to use and navigate through the tabs and task lists.
  • Tech support is one major issue. We have problems with single sign on and silkroad is not very good with response time or keeping us posted on if they are working on our issue.
  • RedCarpet won't let us set up the talent portal at a later time. This causes some issues and confuses our new employees on how to access the onboarding portal.
  • Once we switch an employee over to single sign on, they are no longer able to access or complete any tasks.
  • We have to send out lists of compatible browsers with our welcome emails as not all people have chrome and will have to download it in order to even login and use RedCarpet.
I like the idea of RedCarpet. If it was fully functional for us, I really think it would be a great tool to use. However, the lack of response and the response time itself in tech support is definitely a downfall for our company.
  • Faster, smoother onboarding process since you can set due dates for when paperwork and tasks need to be completed.
  • Has decreased employee efficiency with all the problems we've had rolling out the program (technical wise)
The individual contact people are alot more helpful than support@silkroad.com. However, once you're live, you're not supposed to use those contact people anymore, and it takes a couple days to even get an initial response from support.
Yes
No, it's still ongoing and we have not received a resolution to our issue with single sign on.
Our specific conctact people are quick to respond and will help escalate an issue if need be.
  • Adding new employees to events is easy.
  • Accessing completed forms or searching for employees is easy.
  • Creating events and tasts is easy.
  • Adding forms to tasks
  • Figuring out the correct notifications. You either get a million notification, or too few.
It takes a lot of training and reading up on the processes in order to use it, but once you've had a lot of trial and error, you figure out the system quickly. Once you put together a user guide specific for your company's use of the product, it's easier for new employees to use RedCarpet and understand the different functions within it.
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