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Product Details

About
Tech Details

What is SilkRoad Performance?

SilkRoad Performance Technical Details

Operating Systems	Unspecified
Mobile Application	No

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Reviews and Ratings

(8)

Reviews

(1-1 of 1)

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July 21, 2017

A Series of Unfortunate Events...

Verified User

Professional in Human Resources

Information Technology and Services Company, 201-500 employees

Score 1 out of 10

Vetted Review

Verified User

Incentivized

Use Cases and Deployment Scope

We used Wingspan for our goal setting process for our employees and our feedback for leadership process. Our team very much felt like we were "sold a bill of goods"- we were told that it would have a lot of functionality that it definitely did not have - or had very limited capability. We were on the phone with our account rep or support more than we were actually using it. It also had a very rudimentary interface.

Pros and Cons

Unfortunately our experience was very poor, so I don't have anything for what they do "particularly" well.

Transparency about the capabilities of their system. We would have never chosen WingSpan had we had a clear picture of the limitations of their system.
Ease of use - as an administrator we found it to be difficult to work with. Of course, improvements may have been made in this area since we used it last.
The user interface could use some updating.

Likelihood to Recommend

No, we just had a bad experience unfortunately.

SilkRoad Performance Feature Ratings

Performance Management (9)

N/A

Performance plans: N/A
N/A
Plan weighting: N/A
N/A
Performance improvement plans: N/A
N/A
Review status tracking: N/A
N/A
Rater nomination workflow: N/A
N/A
Review reminders: N/A
N/A
Workflow restrictions: N/A
N/A
Multiple review frequency: N/A
N/A
Reporting: N/A
N/A

Performance and Goals (5)

14%

1.4

Corporate goal setting: 20%
2.0
Subordinate goal setting: 20%
2.0
Individual goal setting: 30%
3.0
Line-of sight-visibility: N/A
N/A
Performance tracking: N/A
N/A

Return on Investment

I feel it set us back a bit, and also caused us to lose credibility with our management team after it turned out to be a "failed experiment."
We have gone back to a manual system of doing goal setting that works better for us.