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SilkRoad Performance

Score8 out of 10

9 Reviews and Ratings

What is SilkRoad Performance?

SilkRoad Performance (formerly WingSpan) is SilkRoad's employee performance management product and is one component of the Life Suite platform.

Categories & Use Cases

Top Performing Features

  • Individual goal setting

    Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.

    Category average: 8

  • Corporate goal setting

    Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.

    Category average: 7.5

  • Subordinate goal setting

    Subordinate goal setting is the ability to define subordinate departmental or team goals in support of overall corporate goals.

    Category average: 6.9

Areas for Improvement

A Series of Unfortunate Events...

Pros

  • Unfortunately our experience was very poor, so I don't have anything for what they do "particularly" well.

Cons

  • Transparency about the capabilities of their system. We would have never chosen WingSpan had we had a clear picture of the limitations of their system.
  • Ease of use - as an administrator we found it to be difficult to work with. Of course, improvements may have been made in this area since we used it last.
  • The user interface could use some updating.

Return on Investment

  • I feel it set us back a bit, and also caused us to lose credibility with our management team after it turned out to be a "failed experiment."
  • We have gone back to a manual system of doing goal setting that works better for us.

Alternatives Considered

Cvent Event Management

Other Software Used

ADP Workforce Now