We used Wingspan for our goal setting process for our employees and our feedback for leadership process. Our team very much felt like we …
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SilkRoad Performance (formerly WingSpan) is SilkRoad's employee performance management product and is one component of the Life Suite platform.
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We used Wingspan for our goal setting process for our employees and our feedback for leadership process. Our team very much felt like we were "sold a bill of goods"- we were told that it would have a lot of functionality that it definitely did not have - or had very limited capability. We were on the phone with our account rep or support more than we were actually using it. It also had a very rudimentary interface.
- Unfortunately our experience was very poor, so I don't have anything for what they do "particularly" well.
- Transparency about the capabilities of their system. We would have never chosen WingSpan had we had a clear picture of the limitations of their system.
- Ease of use - as an administrator we found it to be difficult to work with. Of course, improvements may have been made in this area since we used it last.
- The user interface could use some updating.
No, we just had a bad experience unfortunately.