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SilkRoad Performance (formerly WingSpan) is SilkRoad's employee performance management product and is one component of the Life Suite platform.A Series of Unfortunate Events...We used Wingspan for our goal setting process for our employees and our feedback for leadership process. Our team very much felt like we were "sold a bill of goods"- we were told that it would have a lot of functionality that it definitely did not have - or had very limited capability. We were on the phone with our account rep or support more than we were actually using it. It also had a very rudimentary interface.,Unfortunately our experience was very poor, so I don't have anything for what they do "particularly" well.,Transparency about the capabilities of their system. We would have never chosen WingSpan had we had a clear picture of the limitations of their system. Ease of use - as an administrator we found it to be difficult to work with. Of course, improvements may have been made in this area since we used it last. The user interface could use some updating.,1,I feel it set us back a bit, and also caused us to lose credibility with our management team after it turned out to be a "failed experiment." We have gone back to a manual system of doing goal setting that works better for us.,Cvent Event Management,ADP Workforce Now
  3. SilkRoad Performance Reviews
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SilkRoad Performance (formerly WingSpan)
6 Ratings
Score 3.3 out of 101
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SilkRoad Performance Reviews

SilkRoad Performance
6 Ratings
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Score 3.3 out of 101
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July 21, 2017

SilkRoad Performance Review: "A Series of Unfortunate Events..."

Verified User
Score 1 out of 10
Vetted Review
Verified User
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We used Wingspan for our goal setting process for our employees and our feedback for leadership process. Our team very much felt like we were "sold a bill of goods"- we were told that it would have a lot of functionality that it definitely did not have - or had very limited capability. We were on the phone with our account rep or support more than we were actually using it. It also had a very rudimentary interface.
  • Unfortunately our experience was very poor, so I don't have anything for what they do "particularly" well.
  • Transparency about the capabilities of their system. We would have never chosen WingSpan had we had a clear picture of the limitations of their system.
  • Ease of use - as an administrator we found it to be difficult to work with. Of course, improvements may have been made in this area since we used it last.
  • The user interface could use some updating.
No, we just had a bad experience unfortunately.
Read this authenticated review

SilkRoad Performance Scorecard Summary

Likelihood to Recommend (6)
3.3

Feature Scorecard Summary

Corporate goal setting (1)
2
Subordinate goal setting (1)
2
Individual goal setting (1)
3

About SilkRoad Performance

SilkRoad Performance (formerly WingSpan) is SilkRoad's employee performance management product and is one component of the Life Suite platform.
Categories:  Employee Performance Management

SilkRoad Performance Technical Details

Operating Systems: Unspecified
Mobile Application:No