TrustRadius Insights
Integration with Outlook: Several users have found the integration of OpenHire with Outlook to be a useful feature, allowing them to save …
Overview
What is SilkRoad Recruiting?
SilkRoad offers OpenHire, a recruiting and ATS system. It offers recruiting access through social media channels, data security, and EEO compliance for mid-sized to large businesses. It is a component of SilkRoad’s Lifesuite product line.
Recent Reviews
Popular Features
- Company Website Posting (14)8.787%
- Candidate Search (14)8.787%
- Job Requisition Management (14)7.272%
- Resume Management (14)7.070%
Pricing
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Unavailable
What is SilkRoad Recruiting?
SilkRoad offers OpenHire, a recruiting and ATS system. It offers recruiting access through social media channels, data security, and EEO compliance for mid-sized to large businesses. It is a component of SilkRoad’s Lifesuite product line.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is SilkRoad Recruiting?
OpenHire is a recruiting management and applicant tracking system acquired by SilkRoad in 2004 and available as a web-based service. Beginning with a focus on automation of HR processes, it now possesses a broader swath of features, including a social recruiting media toolkit facilitating connections with candidates via social networks, allowing them to apply via LinkedIn, career portal creation and branding to suit the needs and image of the company, and reporting dashboards for process analysis. SilkRoad emphasizes tools to help medium to large sized companies manage risks particular to their needs, such as data security and compliance with EEO laws. SilkRoad Technology Inc is a relatively large company, having approximately 350 employees, headquartered in Chicago since 2010.
SilkRoad Recruiting Competitors
SilkRoad Recruiting Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
SilkRoad offers OpenHire, a recruiting and ATS system. It offers recruiting access through social media channels, data security, and EEO compliance for mid-sized to large businesses. It is a component of SilkRoad’s Lifesuite product line.
HireVue are common alternatives for SilkRoad Recruiting.
Reviewers rate Company Website Posting and Candidate Search highest, with a score of 8.7.
The most common users of SilkRoad Recruiting are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(46)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Integration with Outlook: Several users have found the integration of OpenHire with Outlook to be a useful feature, allowing them to save time. This has been mentioned by multiple reviewers who appreciated the convenience and efficiency it brings to their hiring process.
Seamless website integration: Many users praised the product for seamlessly integrating with their websites, providing a smooth and professional application experience for candidates. This feature has been highly valued by users as it allows candidates to apply for jobs without realizing that they have left the site.
Comprehensive applicant tracking: Users have consistently highlighted the product's comprehensive applicant tracking functionalities. They appreciate its ability to track positions applied for, update applicant status, and make comments or approve/decline interviews. This feature has helped users effectively manage and organize candidates throughout the recruitment process.
Complicated Hiring Process: Many users have found the hiring process in OpenHire to be complicated and hard to understand. They have mentioned unclear and redundant steps in job postings, causing confusion and inefficiency. Some users also expressed frustration with the lack of customization options for roles and security.
Limitations on Document Uploads: Several users have encountered issues when uploading documents for candidate offers due to limitations on the number, size, and type of attachments. The inability to designate requisitions as confidential has created problems and led to inaccurate data in reporting. Additionally, manually typing each email address for requisition approvers has increased the potential for errors and delays.
Inconvenience with Offer Letters: Users have found it inconvenient that there is no standard offer letter in OpenHire that can be customized without saving it as a separate entity. Furthermore, system-generated emails triggered spam filters, resulting in communication issues with candidates. Some users also experienced frustration with the inconsistent and sometimes non-existent candidate search functionality.
Attribute Ratings
Reviews
(1-24 of 24)Companies can't remove reviews or game the system. Here's why
September 13, 2021
SilkRoad Recruiting is great if you have the right resources to admin it
Despite using ADP as our HRIS, we are moving our sister company from ADP talent to SilkRoad because we prefer it. It has better functionality and is easier to use.
April 22, 2021
I miss it now that I don't have it.
December 06, 2016
Not that Great
August 26, 2016
A good software ... Just needs an upgrade!
- Taleo and iVantage
SilkRoad is definitely an improvement from the previous two [products] we have used. We selected SilkRoad Recruiting because it boasted more features than we were looking for at the time and it also tied into the SilkRoad HRMS system.
February 22, 2016
OpenHire didn't work well for my organization
NeoGov is a more simple system but just being able to require specific documents has been a huge time saver for us. Other elements in NeoGov aren't as robust but still it saves me a lot of time compared to OpenHire.
September 30, 2015
Gets the Job Done
- Adp Virtual Edge
We also evaluated ADP Virtual Edge. OpenHire looked much nicer, had better functionality and was $30k less. It was so much less that we were able to get Silkroad's RedCarpet system as well.
August 20, 2015
Open up to OpenHire
I have personally used Brass Ring, Oracle and OpenHire. Of the three OpenHire has provided to most flexible applicant management system. The customization of company specific websites separates OpenHire from the competition.
April 07, 2015
Basic as basic can be, but does the job.
I can only really discuss the differences from a candidate side in applying for different roles. OpenHire tends to have a very general styling about it and the application process, while fully customizable to a business' needs, can be a bit cumbersome whereas other applicant tracking systems such as Jobvite have an incredibly expedited process where it's the basic uploading of a resume, filling in some basic information, and the application goes on its way. Total time probably takes under 5 minutes which is crazy appealing to a company seeking to increase their candidate experience. Taleo on the other hand is a notorious pain with the application process as it requires not only uploading a resume, but also completing in multiple sections that are identical to the resume portion which again, time consuming!
March 18, 2015
OpenHire is great for the price and ease of access!
Recruit soft, RecruitMax, what is now Taleo, Kenexa. To be frank, at the time, Openhire was the most cost effective, and it allowed a large amount of users who worked remotely, without having to go to company servers to use the system.
February 23, 2015
OpenHire keeps it simple
OpenHire completely streamlined the recruitment process and allowed us to manage the candidates as well as feedback from HM etc. ADP was very aniquated and frustrating to use from a recruitment process. The reporting was awful and it wasn't easy to manage. Definitely not a good tool to provide customer service to applicants.
February 21, 2015
Don't just "Let it go, let it go!" Read our review.
February 20, 2015
SilkRoad Open Hire
I think that UltiPro is much more user friendly. I have only worked through one module but it was very easy and seemed to provide me with all of the information I needed. It seems the hiring managers will have more flexibility to assist with the recruiting piece, which is something that we have a lot of at our company.
February 20, 2015
Deciding if OpenHire fits your company culture
- Workday,iCIMS
I don't have much experience in either. But I know from others that right now, Workday is the top choice and most effective tool out there.
February 17, 2015
OpenHire Helps!
February 13, 2015
OpenHire Review
- icims,Cyber Recuiter
We used Cyber Recruiter previously. We selected OpenHire as we currently use their other products.
February 13, 2015
OpenHire works for minimalistic recruiting processes.
- iCIMS,Kenexa
OpenHire is not nearly as advanced as Kenexa and is probably more on par with iCIMS. I did find iCIMS had some additional functionality and was easier to use than OpenHire. OpenHire's system seems much more fragmented, requiring work arounds than either of the others. I also found iCIMS to have better customer service when in need of help using the system or requesting any changes. OpenHire was the selection at my previous company based on its global platform as well as cost savings. At my current company, OpenHire was selected prior to my joining, however, for the level of recruiting we do, the lack of sophistication isn't really an issue.
February 06, 2015
OpenHire helps streamline applicant processing
I was not part of the selection process for our company.
February 03, 2015
OpenHire review
- BrassRing,Taleo
I would have to say most Applicant Tracking Systems are very similar. I did find OpenHire easier to add managers to the system than I have in Taleo. I could easily give managers access to be included in the interview process, provide feedback, etc.
December 18, 2014
OpenHire is Great
OpenHire is the only one used.
August 31, 2014
OpenHire
- Oracle PeopleSoft
OpenHire is more straight forward because it caters to smaller organizations and does not have the features that Oracle does. Oracle takes longer to open a position and go through the process because it is geared to larger organizations that have different requirements and reporting obligations. OpenHire was easy to implement as well.
August 30, 2014
OpenHire ATS by SysAdmin and Implementation Project Leader
Have used: Kenexa RecruiterCustom ATS applicationTaleo SBESuccessFactors ATS.
OpenHire is a good solution but you have to pick the solution that best first your processes....no one solution can do it all. OpenHire is also a good value.
OpenHire is a good solution but you have to pick the solution that best first your processes....no one solution can do it all. OpenHire is also a good value.
August 28, 2014
Applicant Tracking that Helps Non-profits
100 million times better, RecruitNext had a lot of technical issues
August 21, 2014
Great product for large companies
OpenHire stacks up well with its competitors. We selected OpenHire becuse it could manage our requisitions, positions and applicants in a way that other systems couldn't do. However, I don't think that we needed all the bells and whistles that OpenHire offered. We would have been better off with a more basic and less expensive system.
August 20, 2014
OpenHire can open the door to higher productivity.
- iCIMS,HRM Direct,Taleo
OpenHire was the best fit for that organization. Very robust user interface, integration and a well managed implementation. No one system is going to do all for each company. I've implemented 9 different systems and used 6 different systems. For me at this company it was the best one for what we needed to track.