TrustRadius Insights
Integration with Outlook: Several users have found the integration of OpenHire with Outlook to be a useful feature, allowing them to save …
Overview
What is SilkRoad Recruiting?
SilkRoad offers OpenHire, a recruiting and ATS system. It offers recruiting access through social media channels, data security, and EEO compliance for mid-sized to large businesses. It is a component of SilkRoad’s Lifesuite product line.
Recent Reviews
Popular Features
- Company Website Posting (14)8.787%
- Candidate Search (14)8.787%
- Job Requisition Management (14)7.272%
- Resume Management (14)7.070%
Pricing
N/A
Unavailable
What is SilkRoad Recruiting?
SilkRoad offers OpenHire, a recruiting and ATS system. It offers recruiting access through social media channels, data security, and EEO compliance for mid-sized to large businesses. It is a component of SilkRoad’s Lifesuite product line.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is SilkRoad Recruiting?
OpenHire is a recruiting management and applicant tracking system acquired by SilkRoad in 2004 and available as a web-based service. Beginning with a focus on automation of HR processes, it now possesses a broader swath of features, including a social recruiting media toolkit facilitating connections with candidates via social networks, allowing them to apply via LinkedIn, career portal creation and branding to suit the needs and image of the company, and reporting dashboards for process analysis. SilkRoad emphasizes tools to help medium to large sized companies manage risks particular to their needs, such as data security and compliance with EEO laws. SilkRoad Technology Inc is a relatively large company, having approximately 350 employees, headquartered in Chicago since 2010.
SilkRoad Recruiting Competitors
SilkRoad Recruiting Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
SilkRoad offers OpenHire, a recruiting and ATS system. It offers recruiting access through social media channels, data security, and EEO compliance for mid-sized to large businesses. It is a component of SilkRoad’s Lifesuite product line.
HireVue are common alternatives for SilkRoad Recruiting.
Reviewers rate Company Website Posting and Candidate Search highest, with a score of 8.7.
The most common users of SilkRoad Recruiting are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(46)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Integration with Outlook: Several users have found the integration of OpenHire with Outlook to be a useful feature, allowing them to save time. This has been mentioned by multiple reviewers who appreciated the convenience and efficiency it brings to their hiring process.
Seamless website integration: Many users praised the product for seamlessly integrating with their websites, providing a smooth and professional application experience for candidates. This feature has been highly valued by users as it allows candidates to apply for jobs without realizing that they have left the site.
Comprehensive applicant tracking: Users have consistently highlighted the product's comprehensive applicant tracking functionalities. They appreciate its ability to track positions applied for, update applicant status, and make comments or approve/decline interviews. This feature has helped users effectively manage and organize candidates throughout the recruitment process.
Complicated Hiring Process: Many users have found the hiring process in OpenHire to be complicated and hard to understand. They have mentioned unclear and redundant steps in job postings, causing confusion and inefficiency. Some users also expressed frustration with the lack of customization options for roles and security.
Limitations on Document Uploads: Several users have encountered issues when uploading documents for candidate offers due to limitations on the number, size, and type of attachments. The inability to designate requisitions as confidential has created problems and led to inaccurate data in reporting. Additionally, manually typing each email address for requisition approvers has increased the potential for errors and delays.
Inconvenience with Offer Letters: Users have found it inconvenient that there is no standard offer letter in OpenHire that can be customized without saving it as a separate entity. Furthermore, system-generated emails triggered spam filters, resulting in communication issues with candidates. Some users also experienced frustration with the inconsistent and sometimes non-existent candidate search functionality.
Attribute Ratings
Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
August 26, 2016
A good software ... Just needs an upgrade!
Our organization uses SilkRoad Recruiting for all our organization's hiring needs. The platform is used by tellers all the way up to the CEO. The platform allows us to screen and review resumes and share them with our managers and departments located all across the DFW area.
- Tracking notes for sharing with other hiring managers.
- Workflows to keep managers and recruiters on track and constantly communicating.
- Standard email templates to make communicating with prospective employees easy.
- Connecting applications for the same person. There seems to be a missing link between allowing someone who we have declined and would never hire and allowing them to apply again and put them back in the stack without taking into account previous decisions.
- Interface needs to be updated.
- Customization is not very good. You have to go with what you are given
47.69230769230769%
4.8
- No real impact because we have a small recruiting department
- Has helped lower turnover over the past two years because of the ability to track notes
- Taleo and iVantage
SilkRoad is definitely an improvement from the previous two [products] we have used. We selected SilkRoad Recruiting because it boasted more features than we were looking for at the time and it also tied into the SilkRoad HRMS system.
18
Hiring Manager, Recruiters and Executives
2
We have 1 Recruiter currently using the system on a daily basis. The Human Resources Manager uses the system every other day or depending on requisitions and hiring needs.
- Screening
- Interviewing
- Hiring
- Housing interview notes
- Housing background checks and credit checks
- Not sure at this time.
Yes
iVantage, the system was very outdated and old school and the only way you could get an update for the system was to pay for someone to fly out and come and install the update.
- Product Features
- Product Reputation
- Vendor Reputation
Product Features. It was a huge improvement from iVantage.
Probably would have held of on making the purchase until we had attended one of the large HR Technology fairs and seen what was out there. We jumped on SilkRoad because of a referral from business partner who used it.
Yes
The most recent one yes.
Cannot recall.
- Sending candidates emails from email templates
- Forwarding resumes to hiring managers
- Taking notes
- Moving candidates between stages
- Connecting candidates who keep applying over and over again and connecting dispositions
August 30, 2014
OpenHire ATS by SysAdmin and Implementation Project Leader
We implemented OpenHire for our talent acquisition team so they would have an ATS. It is used to track and manage applicants for the full recruiting life cycle. The system was also used for loading, tracking, approving and posting job requisitions. Lastly OpenHire was used for reporting in support of business metrics and EEO/AAP reporting.
- Manage Candidates/Applicants - full life cycle management and ease of moving candidates around in the process as well as easy disposition and automated e-mail triggers
- Job requisitions - job library, approval workflows with e-mail triggers. Mobile approvals as well as automated job posting to career site as well as 3rd party job boards
- Reporting: Many standardized reports and well as a solid ad-hoc reporting tool
- Easily integrated with SilkRoad's onboarding tool
- Customer Service is slow and not proactive nor do they follow up very well
- More e-mail triggers
- Enhance mobile capabilities
- Automated candidate communications once disposition is complete
- Ease of searching for candidates and managing candidates throughout the life cycle.
- Like all systems required significant reconfiguration if business processes change significantly
- PS Consulting expertise required
Have used: Kenexa RecruiterCustom ATS applicationTaleo SBESuccessFactors ATS.
OpenHire is a good solution but you have to pick the solution that best first your processes....no one solution can do it all. OpenHire is also a good value.
OpenHire is a good solution but you have to pick the solution that best first your processes....no one solution can do it all. OpenHire is also a good value.
5
HR Talent Acquisitions
1
HR Analyst (HR Systems Technical and Sys Admin skills)
- Recruiting
- Business Process Automation
- Compliance Reporting
- None, we used it as it was advertised
- We used all the functionality it had to offer as an ATS
August 28, 2014
Applicant Tracking that Helps Non-profits
We use OpenHire to post National Office employment positions which include internships, part time and full time positions. We are able to include hiring managers into making decisions through the system and can easily contact and document correspondence with applicants. We previously did not have a good way to track applicants and everything was attached to our emails which could cause difficulty when training interns who had to use employee accounts/email addresses.
- Tracks Applicant positions that they applied for and any updates
- Allows Hiring Managers the ability to view selective applicants and make comments or approve/decline interviews
- Allows HR to create reports and track how long jobs are open, where applicants come from and any other pertinent information
- The browser compatibility issues are frustrating especially since applicant support has stopped
- Applicants have issues when applying for more than one job but the system thinks they are applying for the same job
- Applicants accidentally withdraw very easily thinking they can update their resume this way, I think there should be an additional pop up confirming that they want to withdraw their application
- Employee Efficiency
- No double work
- Allows us to see how many positions one person has applied for
100 million times better, RecruitNext had a lot of technical issues
30
HR, Hiring Managers
2
HRIS, Recruiter
- Recruiting
- Internship
- Brand Recognition
- Link to from LinkedIn and other sources
- Could be used for Chapters
- Rebuilding new departments
- Chapter Job Postings
- External Job Boards