Overview
What is SilkStart?
SilkStart is an all-in-one solution for trade-oriented and non-profit organizations. Through a central cloud-based database, SilkStart streamlines operations by providing tools to manage tasks such as member management, events, invoicing, payment processing, and communication in one place. This highly...
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
1 person also want pricing
Alternatives Pricing
Product Demos
SilkStart Association Management Software Demo (2018)
SilkStart Association Management Software Demo 2018
Product Details
- About
- Tech Details
What is SilkStart?
SilkStart is an all-in-one solution for trade-oriented and non-profit organizations. Through a central cloud-based database, SilkStart streamlines operations by providing tools to manage tasks such as member management, events, invoicing, payment processing, and communication in one place. This highly functional platform is easily scalable to help organizations grow while maintaining brand integrity and reducing costs.
With SilkStart's member management software, organizations can maintain visibility and control at both the top level and chapter level. Chapter administrators can view and control their local chapter while top-level administrators have complete oversight across all chapters. Additionally, SilkStart provides a web presence with social media integration that is mobile-friendly.
SilkStart saves time and money by automating administrative functions while also providing access to current data anytime and anywhere. The platform offers personal service through a dedicated account manager to support customers throughout the entire process. Overall, SilkStart is designed to be flexible, cost-effective, customizable solution ideal for growing single or multi-chapter organizations looking for comprehensive AMS software.
SilkStart Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Comparisons
Compare with
Reviews
Community Insights
- Business Problems Solved
- Pros
- Cons
SilkStart has emerged as the go-to association management software for organizations looking to streamline their operations and increase membership. It has solved the problem of membership management, invoicing, and communication for associations, making their job easier. The platform offers robust contact management, event management, and reporting systems which have helped admins gain better insights into member engagement and activity.
With SilkStart's improved website design, navigation, event browsing, archive browsing, tools, and group engagement features, members have reported a more user-friendly experience. The platform has allowed organizations to redesign their websites with fresh, modern designs or upgrade their existing website design while providing easy-to-use tools to manage it on a day-to-day basis. SilkStart has also provided an all-in-one system that is super simple and easy to maintain without requiring outside third-party modules or IT skills.
SilkStart has increased membership renewals and retention by providing easy invoicing and payment recording mechanisms and creating personalized reports for admin users. It has proven a good value-for-money investment compared to other alternatives that require additional third-party modules. However, it is important to note that some of the more advanced features may require an experienced user to fully utilize them. Nonetheless, SilkStart delivers excellent online marketing with stronger messaging resulting in increased membership for organizations that have chosen the platform. Additionally, SilkStart has improved job board platforms allowing job posters to purchase and manage their listings while keeping job searching smooth for job seekers with easy-to-use search tools. Overall reviews show that SilkStart remains a solid platform for communication system clients who are looking for professionalization while achieving organizational goals.
User-friendly Platform: Reviewers consistently mentioned that SilkStart was a user-friendly platform with an intuitive interface. Multiple users reported that the design was sleek and modern, making it easy to navigate for all levels of technical expertise.
Effective CRM: Users praised SilkStart's powerful Customer Relationship Management (CRM) system, which helped manage memberships, create events, and send newsletters within the platform. Many reviewers found this feature effective in automating their association processes as well as streamlining membership acquisition.
Exceptional Support Team: Several users appreciated SilkStart's exceptional customer support team for their quick response times and efficient problem-solving skills. The reviewers felt that the staff and support team were skilled and resourceful developers who always provided top-notch assistance in improving their sites.
Difficult customization: Several users have found customizing pages on SilkStart to be challenging, with some describing it as a difficult task.
Limited capabilities: The software's package feels outdated and limited in capabilities, as several reviewers have mentioned. Some users have reported limitations in seeing members across chapters, creating newsletters, and SEO capabilities.
Poor customer support: Users have expressed frustration with the lack of readily available customer support for SilkStart. As per reviews, there is no phone support or support on weekends or Canadian holidays, making it difficult to get timely help when needed.