Help Desk

Kiosk

Web and Video Conferencing

Customer Support

AI Code Generation

Automation Testing

Beta Testing

Feature Management

Development

Virtual Classroom

Education

AI Document Creation

Business Intelligence (BI)

Collaboration

Demand Planning

Internal Communications

Knowledge Management

Quality Management

Supply Chain Visibility

Whistleblowing

Enterprise

Accounting

Cash Flow Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

HR Management

Payroll

Talent Intelligence

Talent Management

Video Interview

Workforce Analytics

Workforce Management

eLearning Content

Human Resources

Blockchain-as-a-Service (BaaS)

Business Process Automation

Cloud Data Warehouse

Cloud Storage

Data Integration

Data Replication

Database-as-a-Service (DBaaS)

Embedded Database

Encryption Key Management

Fraud Detection

IT Alert Management

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

OpenStack Cloud

Scale-Out Storage

Test Management

User Activity Monitoring

Value Stream Management

WAN Optimization

Web Content Filtering

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Enterprise Marketing Management

Grant Management Software

Livestream

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Auction Software

Customer Relationship Management (CRM)

Sales Consulting

Sales Incentive Compensation Management

Sales Training

Sales

Agriculture

Inventory Management

Last Mile Delivery

Military and Defense

Online Ordering

Shipping

Vertical-Specific

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### Point of Sale Systems
Users generally praise Silverware for its user-friendly point of sale systems capabilities. While some users appreciate the simplicity and ease of use of the system, others find it lacking in certain aspects such as reporting enhancements. Despite some mixed opinions on its reporting features, Silverware's point of sale systems are generally regarded as stable and a significant improvement over legacy POS companies. Users also highlight the system's functionality for splitting bills and different types of services, making it intuitive and user-friendly compared to other POS systems. However, there are still areas for improvement, particularly in integrating third-party software, which some users find cumbersome and in need of enhancement.

### Inventory and Menu Management
Users consistently praise Silverware for its user-friendly interface and efficient menu management capabilities. The ability to easily update pricing, add or delete menu items remotely, and access detailed reports online has been highlighted as a significant advantage by multiple reviewers. The flexibility in configuring menu items and the overall ease of navigation within the system have also been commended. While some users have suggested that additional reporting enhancements could further improve the inventory and menu management experience, the general sentiment remains positive towards Silverware's capabilities in this area.

### Multi-Location Management
The ability to remotely manage pricing, menu items, and access daily reports online has been highly praised by users overseeing multiple worldwide locations. Users have reported significant cost savings by efficiently tracking product usage and adjusting orders based on insightful reporting. This streamlined approach to multi-location management has proven to be a valuable tool for enhancing operational efficiency and financial performance across various locations.

### Customer Service and Support
While some users find Silverware's customer service and support to be lacking, others appreciate the helpfulness and thoroughness of the responses received. There are concerns raised about the difficulty in reaching customer support and the inconsistency in the level of service provided. Despite improvements noted in the past year, there is still room for enhancement in addressing customer queries promptly and efficiently. The wait times for customer support are highlighted as an area that requires attention to ensure a more streamlined and satisfactory experience for users.

Based on user reviews, here are the three most common recommendations:

1. Users recommend having a clear understanding of integrations and getting them in writing. They emphasize the importance of reviewing integration requirements before implementing the system and communicating these requirements clearly.

2. Reviewers suggest providing thorough training and training documents. They advise going the extra mile to ensure users are properly trained on the system, and highlight the value of comprehensive training resources.

3. Users recommend implementing a reliable and easy-to-use POS solution. While they acknowledge that it may not be the easiest system to use, they describe it as good once it's up and running. They suggest giving it a try, especially for small to medium-sized restaurant chains looking for a reliable POS with individual store and group reporting capabilities.

These recommendations focus on the need for clear communication, comprehensive training, and a reliable POS system that meets the specific requirements of restaurants.

Silverware is a highly stable POS system that provides a complete solution to restaurant accounting and payroll requirements, helping businesses streamline their service while keeping accounts up to date. Users can update pricing and menu items remotely, access daily reports online, and track inventory, wages, best/worst selling items, and server contests. The software provides accurate inventory on all products in the system and offers an integrated inventory system that would be a beneficial up-sell.

One of the most significant benefits of Silverware is its ease of use, making it easy to train new staff members and cut time spent on accounting and inventory. It offers real-time updates, integration with different devices, an easy-to-use interface for efficient order entry, which increases customer satisfaction while reducing training time. With Silverware's integrated payroll system users save time by efficiently tracking servers' actions and reconcile debit/credit payments. The software also tracks fraud issues effortlessly by allowing users to track by employee, date or check number providing full transparency on all financial transactions happening within the restaurants. Overall this highly reliable business partner is beneficial for multi-unit managers looking for an efficient POS system with real-time reporting that keeps everything organized while saving businesses both time and money.

Efficient and easy-to-use POS system
Silverware is known for its efficient and user-friendly POS system that streamlines operations and reduces wait time for customers. The system is highly stable and easy to use, providing improved efficiency in customer service and keeping track of servers' actions and debit/credit/cash reconciliations. The system is also easy to navigate, and the programming is highly customizable, making it easy for managers to make changes without needing support. The POS system is reliable and easy to operate from management to staff, making it a great value for the price.

Excellent reporting functionality
The reporting functions of Silverware are commendable and allow users to pull out relevant data, which is useful when looking up past checks and tracking fraud issues. The system offers numerous reporting options, allowing managers to view and run reports easily while on or off-site. The system provides detailed reporting, allowing businesses to determine sales and best/worst selling items, making it easy for accounting purposes and employee payroll. The system enables efficient analysis in real-time and offers a great deal of customization options.

Great customer support
Technical support is terrific, and the team is always willing to help with any issues or questions. The service support has improved, with problems being fixed in a timely manner by the service department. Tech support is helpful in resolving any issues that may arise.

Difficulty of Use - Users report that the Silverware system is difficult to use, with some finding screen changes to be particularly challenging. While the interface might have been designed to be intuitive, some users find it quite complex to learn the system at first. Additionally, the seat count is not always correct, and some things require too many steps to complete. 

Poor Customer Support - Multiple reviewers have reported negative experiences with Silverware's customer service. Customer service is non-existent, and wait times for support can be long. Some support staff can be rude, and the help desk does not always communicate. Some issues take days to resolve, and the company needs to improve customer service and support.

Issues with System Stability - Silverware users have reported that the system tends to go down or stop working in the middle of a transaction. Additionally, glitches and issues with the system were frequent when it was first released, and support was not helpful in resolving them. These technical challenges can lead to lost revenue and frustrated customers, and the company should prioritize improving the stability of the system.

Silverware is a point-of-sale software solution with features such as cloud-based solutions and real time web-based reporting.

The Lightspeed Restaurant POS, from Lightspeed in Montreal, is a restaurant POS and management system designed to enable users to sync the user's menu with major food delivery apps, manage all orders and and reach new customers.

Lightspeed Restaurant Plus

Lightspeed Restaurant Essentials

Lightspeed Restaurant Pro

Square POS is a point-of-sale software solution with features such as accept credit cards with your iPhone, Android, and iPad along with the flexibility to accept credit card payments anywhere, from Square headquartered in San Francisco, California.

Square Point of Sale

Each Transaction

Square Reader for magstripe

Square Reader for contactless and chip

Square Stand for contactless and chip

Square Terminal

Square Register

Square POS

Silverware

Restaurant POS

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Our Capstone design project for persons with minimum dexterity or coordination issues. The goal was to create an assitvie device for these persons to enter the workforce in a restaurant or catering setting. We followed our design brief of, "Design a machine that can aid a person with cerebral palsy to fold silverware into a napkin".

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SilverWare POS

Introducing the Silverware Clover Solution

The Silverware Clover Solution is a breakthrough point of sale app that allows you to manage the entire guest experience and collect payments from one mobile device.

The ideal solution to serve guests and accept payment in any environment.

#SilverwareFamily

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Silverware

Overview

What is Silverware?