Skip to main content
TrustRadius
SimpleTexting

SimpleTexting

Overview

What is SimpleTexting?

SimpleTexting is an SMS marketing and text messaging service from the company of the same name headquartered in Miami Beach.

Read more
Recent Reviews

TrustRadius Insights

SimpleTexting offers a versatile set of use cases that cater to a diverse range of needs. With its monthly supporter engagement feature, …
Continue reading
TrustRadius Insights
TrustRadius Insights
Read all reviews
Return to navigation

Pricing

View all pricing

500 credits

$29

Cloud
per month

1,000 credits

$49

Cloud
per month

2,000 credits

$79

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://simpletexting.com/pricing/

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $29 per month
Return to navigation

Product Details

What is SimpleTexting?

SimpleTexting’s text marketing features are used by companies, small businesses, nonprofits, healthcare providers, churches, and other organizations to reach their audiences by sending mass text alerts, providing customer service, or creating automated campaigns.

SimpleTexting Screenshots

Screenshot of Send messages to groupsScreenshot of Have 1-on-1 conversationsScreenshot of Text-to-join keywordsScreenshot of Useful, built-in apps

SimpleTexting Video

Reach Customers with Text Messages

SimpleTexting Integrations

SimpleTexting Competitors

SimpleTexting Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States, Canada
Supported LanguagesEnglish

Frequently Asked Questions

SimpleTexting is an SMS marketing and text messaging service from the company of the same name headquartered in Miami Beach.

SimpleTexting starts at $29.

Textedly, EZ Texting, and Textmagic are common alternatives for SimpleTexting.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of SimpleTexting are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(29)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

SimpleTexting offers a versatile set of use cases that cater to a diverse range of needs. With its monthly supporter engagement feature, users can connect with their supporters by providing exclusive content and gathering valuable feedback. The short-code setup enables churches to instantly reach out to visitors and keep them updated on various ministries.

For marketing purposes, SimpleTexting serves as both a mass and niche marketing tool, allowing users to send personalized messages, as well as links, forms, and surveys. It proves particularly useful in communicating with conference attendees, providing timely announcements and accommodating schedule changes. Moreover, SimpleTexting meets the communication preferences of Gen Z individuals who find email obsolete.

Non-profit organizations and sports teams also benefit from SimpleTexting's capabilities. A minor league baseball team utilizes it to inform fans about upcoming games and maintain their engagement. Meanwhile, a weather consulting service effectively delivers weather updates and associated PDFs to clients. In the healthcare sector, SimpleTexting aids in sending news updates and deals to patients.

The product provides seamless communication experiences for appointment reminders, connecting with unreachable clients via phone, notifying clients of upcoming program offerings, and ensuring fitness boutique studio owners are informed about retail lookbook releases.

It is an effective tool for creating connections beyond event encounters through keyword texting and automatic replies, linking new acquaintances to online communities. Marketing departments utilize SimpleTexting for customer communication and offers dissemination while onsite marketing campaigns employ it to distribute rewards to potential users for engaging with platforms.

Additionally, SimpleTexting streamlines mass communication within organizations by sending reminders for appointments and reaching out to individuals who cannot be contacted by phone. Meal packing events become organized more efficiently with SimpleTexting by engaging populations and volunteers while enhancing the overall client experience.

For churches without an email newsletter system, SimpleTexting facilitates updates and reminders transmission to congregations. App developers leverage the product's capabilities for driving app downloads via SMS shortcodes. By sending mass text messages, SimpleTexting allows organizations to disseminate project donation requests and live streaming alerts to volunteers, supporters, and donors.

On the internal front, SimpleTexting proves invaluable for sending immediate messages to staff, members, and guests. The platform boosts attendance and social media live views. It is also employed for marketing purposes by promoting coding classes and events while being a vital channel for critical customer communication. Lastly, SimpleTexting assists in contacting leads in the homebuilding industry, ensuring efficient communication tracking through a linked database system.

Users commonly recommend SimpleTexting for its affordability and helpful staff. They suggest that small brands looking to get started, especially for recruiting purposes, should consider using SimpleTexting. Many users find the interface easy to use, customizable, and appreciate the user-friendly dashboard. Outstanding customer support is also frequently mentioned as a positive aspect of SimpleTexting. Users recommend it for companies that want an easy-to-use interface for sending customizable texts. SimpleTexting is also praised for its great communication tool, ease of installation, and simplicity. Additionally, users find the customer service to be great and comprehensive support is available through helpful tutorial videos.

Attribute Ratings

Reviews

(1-21 of 21)
Companies can't remove reviews or game the system. Here's why
March 31, 2022

Triple threat — great product, great features, great price

Dana North | TrustRadius Reviewer
Dana North
Marketing Director
World Relief (Non-profit Organization Management, 501-1000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
SimpleTexting has been wonderful for the purposes for which we signed up. We wanted an easy-to-use platform that allowed 2-way texting, assigned a phone number, had the ability to collect phone numbers/contact easily (whether through an import or a user sign-up, spoiler SimpleTexting has both), etc. It has provided all of that and more easily, without a contract. And the platform is so easy to use for our team. One of the only issues we're having is wanting to expand our use of SimpleTexting, and using multiple options for texting (i.e., shortcode, toll-free, landline/business enabling) has been difficult on one account.
March 31, 2022

SimpleTexting - it's THAT SIMPLE!

Katie Turner | TrustRadius Reviewer
Katie Turner
Director Of Operations
Student Mobilization (Non-profit Organization Management, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Well suited: reaching Gen Z or others who are on their phones constantly, for quick communication, urgent communication, to send out additional resources or links.
Less appropriate: for an older generation who isn't going to be using texting as much of a primary communication method, not for longer messages or explaining different things.
March 25, 2022

SimpleTexting in the home building industry

Verified User
Employee in Customer Service
Building Materials Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Since we have a certain number of credits, I think it is good for short texts, but with our clients, some have lengthy questions that they want an answer texted back on and it takes up more credits. It would be nice not to have the limitation on characters.
March 25, 2022

SimpleTexting is a powerful and simple text-marketing solution

Jordan Sherrod | TrustRadius Reviewer
Jordan Sherrod
Major Client Strategy and Retention Manager
M Roberts Digital (Marketing & Advertising, 11-50 employees)
Score 9 out of 10
Vetted Review
ResellerIncentivized
Likelihood to Recommend
SimpleTexting is fantastic for direct consumer marketing campaigns. Specifically, this program is great for loyal customers and event- or sales-driven businesses looking to quickly inform their clientele about events or sales. You can, however, use this program in all kinds of problem-solving ways - you could even integrate it with restaurant reservation software. SimpleTexting may be less appropriate for broad random blasts to unknown or non-engaged numbers.
November 10, 2021

SimpleTexting is amazing!

Verified User
Manager in Other
Non-profit Organization Management Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
SimpleTexting is great if you have 10-50 employees or 100+ employees. Once you figure out your use case scenarios, SimpleTexting can help you pick out a great plan that suits your needs! You can update your "credits" per month/year at any time as well. Their features are great if you need to create a subscribers list and reach out to a specific population with reminders or even hundreds of people at a time. We use SimpleTexting for reminders, updates on our events, and so much more!
June 13, 2020

SimpleTexting = Simple

Verified User
Director in Other
Education Management Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
For messages where you have more than a few tags, it is not well suited. If you need advanced functionality, such as managing multiple types of lists/communication preferences, SimpleTexting is not the tool for you. If you are trying to something straightforward, like text a big group of people with basic tagging, it is a good tool.
April 30, 2020

Great potential--if they fix it, they'll have a winner!

Bohdan Cole | TrustRadius Reviewer
Bohdan Cole
Meteorologist
BoKnowsWeather (Online Media, 1-10 employees)
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I want to love it. SimpleTexting does everything I need it to when it works, but the bugs are very frustrating and have been ongoing for some time. I almost canceled for another service, but when I was very busy with clients, it was too late to switch and sign up with a new provider and get an all-new phone number. I think this company should work less on acquiring customers and focus more on fixing their bugs so they can do what they promise, flawlessly. If you look at the reviews on the mobile app and try it for yourself, you will see a lot of these issues continue to be ongoing with no resolution. Even to the moment I am writing this, some of the glitches that I keep getting told are resolved are still ongoing and it's almost May. These issues have been going on since late 2019 or longer--since I joined.
April 24, 2020

Solid Value for Basic Text Marketing

Nate Hilpert | TrustRadius Reviewer
Nate Hilpert
Director of Finance
HeartSupport (Non-profit Organization Management, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
SimpleTexting is well suited for anyone wanting to get entry level text marketing experience. The reason we moved away from the platform was because we needed solutions that required custom development, but our experience with SimpleTexting was an immediate access to the base product that we were wanting, with the experience that allowed us to iterate and expand. For anyone wanting to do the same, my experience with SimpleTexting was great.
January 17, 2020

SimpleTexting increases clients at nonprofit

ME
Megan Eilenberger
Program Director
Dress for Success (Non-profit Organization Management, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We have suggested it to all affiliates of Dress for Success. There are over one hundred and fifty affiliates of Dress for Success, which is a nonprofit, across the globe and we have recommended it to all affiliates. However, our affiliate is moving to use Salesforce and I will be looking for a free SMS interface and hoping that SimpleTexting will work.
May 20, 2019

SimpleTexting is exactly what the name implies

Jared Lyda | TrustRadius Reviewer
Jared Lyda
Director Of Operations
Beta Upsilon Chi (Non-Profit Organization Management, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
SimpleTexting is great if you want, as the name suggests, simple mass texting capabilities. It isn't too complicated, it's easy to use, and it does what it advertises. The number for people to sign up is easy to remember (555888) and it's easy to set simple keywords. If you're looking for something more robust with all sorts of nuanced capabilities, this may still work but you may want to look somewhere else.
March 12, 2019

Simple and Reasonably Priced

Verified User
Administrator in Other
Religious Institutions Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Of the other mass-text marketing solutions I've looked into, I would certainly recommend SimpleTexting above the rest due to its simplicity (in use and cost). Even for non-profits, I feel like pricing is reasonable and affordable enough. For churches specifically, it would be great to see integrations with existing church management systems (CRMs) such as Planning Center which would certainly increase the appeal.
February 28, 2019

SimpleTexting Solved Our App Download Challenges

Verified User
Manager in Marketing
Telecommunications Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
SimpleTexting is well-suited for quickly and easily getting links or simple information in to people's hands. It wouldn't be as suited for getting large amounts of information to people since you're limited on how many characters you can have in a text, but that can be solved by sending links to a landing page or website.
February 27, 2019

No Need to Consider Anything Else. SimpleTexting Is Best

Tedi Shipcka | TrustRadius Reviewer
Tedi Shipcka
Business Strategist
kununu (Internet, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I needed to onboard multiple new users on our platform at the same time in a simple way that was mobile friendly and provided analytics back to me when someone opted out, never engaged or responded back. SimpleTexting did all of this very easily!
February 27, 2019

SimpleTexting great for getting out information quickly

Michaela Matjeka | TrustRadius Reviewer
Michaela Matjeka
Director of Operations
Pregnancy Resource Center (Non-Profit Organization Management, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
SimpleTexting is well suited for scenarios where you want to get a message to everyone quickly but don't want to send an email. It is also great for information that is maybe more confidential in nature where you don't want it on social media.
February 27, 2019

SimpleTexting has improved our communication strategy as a church/non-profit!

Tanner Vines | TrustRadius Reviewer
Tanner Vines
Worship and Communications
Gardendale First Baptist (Religious Institutions, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We primarily are communicating with other churches or organizations in the same field. We are often asked about our texting software and it is easy to recommend SimpleTexting to those organizations. Because we have implemented it across different departments, we are able to show them multiple ways to use the software. Where we have found it to be less appropriate is if an organization is wanting to use it for one-on-one communication. I feel as if SimpleTexting is more appropriate to communicate to the masses.
Return to navigation