TrustRadius Insights
SimpleTexting offers a versatile set of use cases that cater to a diverse range of needs. With its monthly supporter engagement feature, …
Starting at $29 per month
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What is SimpleTexting?
SimpleTexting is an SMS marketing and text messaging service from the company of the same name headquartered in Miami Beach.
Recent Reviews
Pricing
500 credits
$29
Cloud
per month
1,000 credits
$49
Cloud
per month
2,000 credits
$79
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://simpletexting.com/pricing/
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $29 per month
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is SimpleTexting?
SimpleTexting’s text marketing features are used by companies, small businesses, nonprofits, healthcare providers, churches, and other organizations to reach their audiences by sending mass text alerts, providing customer service, or creating automated campaigns.
SimpleTexting Screenshots
SimpleTexting Video
Reach Customers with Text Messages
SimpleTexting Integrations
SimpleTexting Competitors
SimpleTexting Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | United States, Canada |
| Supported Languages | English |
Frequently Asked Questions
SimpleTexting is an SMS marketing and text messaging service from the company of the same name headquartered in Miami Beach.
SimpleTexting starts at $29.
Reviewers rate Support Rating highest, with a score of 10.
The most common users of SimpleTexting are from Small Businesses (1-50 employees).
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Reviews and Ratings
(29)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
SimpleTexting offers a versatile set of use cases that cater to a diverse range of needs. With its monthly supporter engagement feature, users can connect with their supporters by providing exclusive content and gathering valuable feedback. The short-code setup enables churches to instantly reach out to visitors and keep them updated on various ministries.
For marketing purposes, SimpleTexting serves as both a mass and niche marketing tool, allowing users to send personalized messages, as well as links, forms, and surveys. It proves particularly useful in communicating with conference attendees, providing timely announcements and accommodating schedule changes. Moreover, SimpleTexting meets the communication preferences of Gen Z individuals who find email obsolete.
Non-profit organizations and sports teams also benefit from SimpleTexting's capabilities. A minor league baseball team utilizes it to inform fans about upcoming games and maintain their engagement. Meanwhile, a weather consulting service effectively delivers weather updates and associated PDFs to clients. In the healthcare sector, SimpleTexting aids in sending news updates and deals to patients.
The product provides seamless communication experiences for appointment reminders, connecting with unreachable clients via phone, notifying clients of upcoming program offerings, and ensuring fitness boutique studio owners are informed about retail lookbook releases.
It is an effective tool for creating connections beyond event encounters through keyword texting and automatic replies, linking new acquaintances to online communities. Marketing departments utilize SimpleTexting for customer communication and offers dissemination while onsite marketing campaigns employ it to distribute rewards to potential users for engaging with platforms.
Additionally, SimpleTexting streamlines mass communication within organizations by sending reminders for appointments and reaching out to individuals who cannot be contacted by phone. Meal packing events become organized more efficiently with SimpleTexting by engaging populations and volunteers while enhancing the overall client experience.
For churches without an email newsletter system, SimpleTexting facilitates updates and reminders transmission to congregations. App developers leverage the product's capabilities for driving app downloads via SMS shortcodes. By sending mass text messages, SimpleTexting allows organizations to disseminate project donation requests and live streaming alerts to volunteers, supporters, and donors.
On the internal front, SimpleTexting proves invaluable for sending immediate messages to staff, members, and guests. The platform boosts attendance and social media live views. It is also employed for marketing purposes by promoting coding classes and events while being a vital channel for critical customer communication. Lastly, SimpleTexting assists in contacting leads in the homebuilding industry, ensuring efficient communication tracking through a linked database system.
Users commonly recommend SimpleTexting for its affordability and helpful staff. They suggest that small brands looking to get started, especially for recruiting purposes, should consider using SimpleTexting. Many users find the interface easy to use, customizable, and appreciate the user-friendly dashboard. Outstanding customer support is also frequently mentioned as a positive aspect of SimpleTexting. Users recommend it for companies that want an easy-to-use interface for sending customizable texts. SimpleTexting is also praised for its great communication tool, ease of installation, and simplicity. Additionally, users find the customer service to be great and comprehensive support is available through helpful tutorial videos.
Attribute Ratings
Reviews
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- Increased donor communications (frequency and channel)
March 31, 2022
SimpleTexting - it's THAT SIMPLE!
- We do not use it for selling purposes, however it does inform our audience!
March 30, 2022
SimpleTexting is amazing for religious organizations
- with SimpleTexting we have been able to increase our community engagement number of volunteers, have an increase in live streaming views.
March 29, 2022
SimpleTexting is gold for Nonprofits
- Because we are able to reach more people through subscribing, our number of donations has increased and the number of volunteers has increased. We have gone from an average of 5 volunteers an even to 25-30. Our donations increased by 25%.
- The positive impact of SimpleTexting is the increase in virtual attendance and live streaming views. Before using SimpleTexting our views were between 20-50 but increased to 250-400 views per streaming.
March 25, 2022
SimpleTexting in the home building industry
- Positives only! It has made outreach easier.
- Automated texts go out when a lead puts their info in which is nice.
- Customer Loyalty.
- Costumer Engagement.
November 10, 2021
SimpleTexting is amazing!
- Streamline processes
- Saved time in reaching out to hundreds of clients individually
- Helped us contact our customers where they already are, on their phones!
June 13, 2020
SimpleTexting = Simple
- Generated camp sales.
- Helped with customer rentition.
- Generated event attendance.
April 30, 2020
Great potential--if they fix it, they'll have a winner!
- It's been mostly positive, but the abundance of glitches has made it so that I constantly had to adapt my offering and approach. At one point, messages longer than 140 characters were not sending so I had to shorten the messages and put the rest of the text in an attached PDF. This caused me to lose some customers out of frustration. Others were more understanding and willing to accept it as a technology error and appreciated my ability to swiftly adapt.
- Overall, people like texts and if I didn't offer them I doubt I would have as many customers as I do.
- Some clients simply don't get the texts and this seems to be more common with Android users. Some have even used this to justify getting out of their billing because they claimed for weeks they were not getting texts.
- The glitches have also resulted in me having to test more and cc myself on every message, which uses more credits. I also have to send more messages to get my full message out, which also uses more credits.
April 24, 2020
Solid Value for Basic Text Marketing
- We were able to start 250 mental health conversations from a single event, our largest ever.
- We were able to reduce reply time from 8 hours to 2 hours on these event texts.
- We had the 700 replies in 2 days, which was 4x our best day.
January 17, 2020
SimpleTexting increases clients at nonprofit
- It has helped increase the amount of women we serve.
November 19, 2019
SimpleTexting...simple and effective!
- Some of our quick, immediate turn around offers showed instant redemption and incremental revenue we usually would not have received.
May 20, 2019
SimpleTexting is exactly what the name implies
- SimpleTexting has allowed us to quickly and easily get in contact with large groups of people
- SimpleTexting is a little pricy, but seems to be on par with the industry. (The industry is pricy.)
March 12, 2019
Simple and Reasonably Priced
- As a non-profit, our main reason for using SimpleTexting was simply to send out updates/reminders; so we have no particular positive/negative impact on ROI.
March 06, 2019
Our Go To
- As all of our clients are remote we do not have access to how clients came across our lookbook but it would be incredible to see who followed through to clicking the link!
February 28, 2019
SimpleTexting Solved Our App Download Challenges
- Higher app download rates compared to other, more traditional methods, such as email or social media link sharing.
- Setting up a keyword is a lot easier than creating a promotional flyer, saving graphic design hours and marketing efforts.
February 27, 2019
No Need to Consider Anything Else. SimpleTexting Is Best
- ROI was instant. Given SimpleTexting's pricing model - I never felt like this product was out of my budgeting scope or I need to heavily consider how my return was going to be impacted. Their pricing model allowed me to be super flexible in trying new strategies with SimpleTexting until one worked better than the rest.
February 27, 2019
SimpleTexting great for getting out information quickly
- SimpleTexting has made it easier to communicate with our supporters the on-going needs we have with our clients and offices. They can see what kind of traffic flow we have.
- Positive: it's allowed us to tailor our communications to members and guests.
- Positive: The value is proved with the reporting capabilities of SimpleTexting.
- Positive: There are peaks and valleys in usage in our organization as a whole - allowing rollover credits ensures we are not paying for wasted messaging credits.