Simplify360 Reviews

11 Ratings
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Score 5.3 out of 100

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Reviews (1-6 of 6)

Sneh Sharma | TrustRadius Reviewer
December 30, 2014

It is a Weapon to utilize the dynamics of Social Conversations!

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • The overall coverage of the websites of Simplify360 is any day more extensive and better than the rest.
  • Quality and Quantity of conversations when compared to other tools are much greater.
  • Simplify360 closes the loop on everything. You don't have to come out of the tool to do anything; listening, monitoring, responding, and reporting.
  • I will like to see some improvement in the intuitiveness of the system. There are some great features hidden behind the curtains.
Keep on exploring, tool can be used differently by a different individual.
Read Sneh Sharma's full review
Nishad Ramachandran | TrustRadius Reviewer
October 31, 2013

A rapidly evolving solution to serve the needs of an ever changing landscape of social analytics

Score 8 out of 10
Vetted Review
Verified User
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  • ORM and social media analytics is evolving rapidly. And in the nearly 2 years that we have been using Simplify 360, we have seen a complete transformation in the product. We have witnessed waves of improvement quarter after quarter.
  • The key reason why we chose Simplify 360 was our ability to work closely with the Senior management at the company, from the founders, to the CEO and CTO, we have direct access to all of them and, unlike other products we have used in the past, we are able to get real-time support and answers to any question we may have...
  • We have also been able to make suggestions and give ideas to the Simplify 360 team and many of these ideas have been accepted and implemented into the product, which is very encouraging for an enterprise level tool.
  • Better semantic parsing and sentiment analysis, real-time mobile alerts...
  • Social media campaign management features.
To talk directly to the Simplify 360 management and take a call post that. One of the key aspects of investing in any enterprise software is how easy the implementation is and how much support that a company can get in the early implementation process. We have had a quick ramp up learning the tool and had constant interactions with the team at Simplify to better understand and manage issues or get questions answered
Read Nishad Ramachandran's full review
Tom Ski (Social Media Marketing  Specialist) | TrustRadius Reviewer
November 20, 2013

Will Your Brand Stand the Test of Time? Ensure it Will with Simplify 360

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • BeFirst publishes to multiple social channels for clients. The publishing module makes publishing very easy and effective.
  • Workflow allows our team to handle customer service requests and brand management issues very quickly to maintain a company's reputation.
  • The ease of set up in the listening module, makes brand reputation very effective.
  • The platform does offer platform provide sentiment analysis, and it works great. The team has found that is very easy to keep up conversations and answer customer for clients or forward the infomation to said client.
  • I would like to see Simplify 360 add analytic tracking function for custom URLs.
We would recommend Simplify 360 to anyone looking for brand monitoring and social engagement from a simple to use dashboard. Before contacting Simplify 360, have a complete understanding of what you and your team desire to achieve and a understanding of the roles of each team member. Simplify 360 will take the time to teach your team how to effectively use the platform for maximum return.
Read Tom Ski (Social Media Marketing Specialist)'s full review
KANKIPATI KISHORE | TrustRadius Reviewer
October 31, 2013

Social Media Management by Professional Advisor

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Market Research.
  • Online Reputation Management.
  • Lead Generation.
  • Business Vertical-wise dashboards will help.
  • System may have standard sets of persona based dashboards.
  • Google Plus profile analytics is missing.
It is always good to start with the business problems at hand; Simplify360 guys can help to get the system up and running. As this solution is end to end Social Media Analytics, price to performance ratio is much higher than other platforms. Just need to be careful while choosing the desired offering.
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Robin Banerjee | TrustRadius Reviewer
October 28, 2013

Monitor Engage and Evolve better with SIMPLIFY 360 marketing Suite

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Great and interactive UI; easy to set-up profile
  • seamless flow in monitoring, engagement and campaign analytics
  • Very powerful Twitter and FAcebook Insights
  • I would make the product minimal; it looks like a big beast.
  • Mobile apps missing.
  • System needs more business vertical wise dashboards
It is always important to know about the data coverage and accuracy of analytic models just to be prepared better.
make sure the solution meets your requirement.
Read Robin Banerjee's full review
Anonymous | TrustRadius Reviewer
October 31, 2013

Best Social Marketing Suite in the market. Loving it.

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Comprehensive keyword based listening and profile based listening.
  • Nice customization dashboards.
  • Very powerful automated tagging of messages.
  • Need to better the UI.
  • Saving cookies, and facility to save default landing page would help.
  • System needs to auto-set for personas.
Go with an open mind with Simplify360 folks; discuss the business problems. You may want to look at the analytics and reporting capability of the tool, and customize for your personal needs. It work wonders.
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About Simplify360

Simplify360 is a Social Business Intelligence company headquartered in Carrollton, Texas with global clients & operations. Simplify360 is an integrated enterprise solutions provider; offering Social Marketing Suite for agencies, Social Contact Center for BPOs and Social Command Center for Enterprises.

Simplify360 operates directly or through partners in the US, Malaysia, Korea, Brazil and the Netherlands to name a few. The company’s products and services are sold in over 100 countries.

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