Sisense

Sisense Reviews

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Ratings and Reviews
(1-25 of 57)

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Craig Varghese | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Customer support is straightforward and well responsive.
  • Data discovery is effective.
  • Big data services are amazing and secure.
  • Easy integration of APIs.
  • It is very costly solution.
  • I did not face any issue regarding its technicality, we easily came across its usage. But while purchasing the tool I face some complexities in terms of licensing which overburdened me.
  • Various plans are available but still, they lack a reliable plan.
Andrew Goss | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
  • Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
  • Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.
  • Permissions are a pain at times - only the owner of folders and dashboards can publish any changes.
  • Ease of use - there's a bit of a learning curve in using Sisense, but the same can be said of any BI tool.
  • Windows servers are required for Sisense installation, but a new and improved Linux architecture has been introduced (currently in beta).
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Customer service is fast, accurate and helpful
  • 4 major Sisense version updates every year
  • Web-based JavaScript scripts allow for endless customization
  • Appending data delta updates only to the elasticube
  • Left joins
  • Richer widgets and web elements
  • pulse alerts on live-data sources
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Combining data from different sources
  • Cleaning up and modeling data
  • Dashboard creation
  • Cubes get very slow once your data starts to grow big.
  • Admins currently cannot edit each others' dashboards. This gets very cumbersome once admins change - it takes duplicating and republishing dashboards to let them take over.
  • Maps can be done better. The ability to compare to some standard benchmarks such as population density, demographics, GDP, etc., would be very useful.
Jonathan Ganucheau | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Visual ETL and UI for data relationships and modeling within ETL.
  • Drill down and interactive reports with varying levels of filters for each dashboard.
  • Data alterations and updates are fast.
  • Their technical support has no option for immediate phone support in the event of a disaster or emergency. Their support staff is mainly located in Israel, so a ticketing system is relied on no matter what the urgency.
  • Their tech support also doesn't easily remote into your instance if you're hosting yourself to be able to quickly diagnose issues.
  • We've still been experiencing many random issues with Sisense like corrupt files and unexplained failures in production which seems very buggy.
  • Anytime deeply advanced SQL is used in the ETL section (Elasticube Manager) Sisense kind of falls apart. It needs any complex queries to be broken down into multiple, separate queries at the simplest denominator.
Surbhi Singhal | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Fastest - due to its in chip methodology.
  • Using great visualization, BI becomes easier with Sisense.
  • Millions of data can be loaded in fewer seconds which didn't seem possible with other traditional reporting tools.
  • Robust Architecture and provides Rest APIs to access it externally.
  • Instability of the data cubes, runs and failures.
  • Unknown issues in widgets, dashboard, filters.
  • Republishing of the dashboards for every single change.
  • Variables, parameters cannot be used in the front end.
Joseph R. Sweeney | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Drag and drop feature for creating a dashboard is very easy to use and intuitive.
  • Easy to share with other users especially if you want them to have a read only file.
  • Depending on the machine you have, it can be very fast and responsive when pooling data together.
  • Mobile system is wonky and not as intuitive as the desktop version. I would recommend against viewing the dashboards on a mobile device as well.
Victor Arana | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Sisense is easy to set up and connect to a wide variety of formats and platforms.
  • Sisense reduces the time it takes to obtain an optimal ROI.
  • Sisense really delivers the instant analysis required to merge financial numbers and statistics with a pretty accurate dashboard landscape.
  • Sisense could work on their management strategy for dashboards that are created by multiple users, reducing the complexity and improving their management options and security premises.
  • The navigation and filtering options could be useful in the mobile version, but Sisense needs to work on the layouts to improve the UX.
  • Sisense is a heavy app so be careful if you deploy this powerful tool in a resource that is under its system requirements--it can drive you crazy waiting for optimal performance.
David Hertzberg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
  • Sisense is amazing when it comes to ingest and mix all your data sources with no advanced IT skills.
  • Sisense is the most efficient tools for data modelling. You build a data set in a snap, ready to be used for your dashboards.
  • Sisense allows anyone to build their own dashboard. The interface is "uber" intuitive, and "uber" efficient : no need to declare filters, data hierarchy or anything. Once your data are loaded, just build dashboards. Once they access a dashboard, users can fully exploit it and interact with the data : drill anywhere, explore the filters, add filters by interacting with the data visualization.
  • The platform do not natively support data set allowing the users to see the table name and field name in multiple language ; but there is an easy to use external plugin
  • It is not possible for a "reader" to create on the fly custom data group
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Sisense can display data in a variety of formats, tabular or graphical, with no programming necessary for the display logic
  • One 'elasticube' or back end data source, can collect data from any number of different systems. Sisense provides connectors to more than 20 different back end technologies, including all of the leading databases and flat file formats. The Elasticube can contain a query that joins together data from disparate data sources.
  • The graphical front end facilitates filtering the back end dataset, both at design time and at run time, allowing the user to see just the necessary data set.
  • Graphical views can be linked, allowing the user to drill down to see more details of any part of the database.
  • My non-IT users are often confounded by the techniques necessary to build beautiful dashboards
  • The web version of the elasticube manager does not do everything that that the desktop application does. With version 7.1, this seems to be getting better. More to follow...
  • Our primary contact person keeps changing, leading to difficulties in continuity of support. On the plus side, it is nice having a dedicated support person.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Excellent single-stack BI solution, allowing great flexibility for data-modelling within the Sisense platform itself, with no need to perform the data modelling on a separate platform. The data modelling is implemented using standard SQL which makes anyone familiar with SQL already able to use the system.
  • Virtually unlimited customization options using Java Script, allowing you to modify and enhance existing functionality.
  • Great support from the both customer support and the user community.
  • Some functionality is missing as built-in functionality, and can only be added by using Javascript, which requires technical knowledge of JS from the dashboard designer to implement. So although almost anything is possible to implement, some things which should be basic require high-level skills.
  • Viewers of dashboards have very limited customization options, almost any customization requires the dashboards designer to implement.
  • Particularly, viewers are unable to select conditional formatting, rename fields, change the order of items, etc.
Gal Chen | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • Easily answer common business questions
  • Helpful support team
  • Creating new widgets and making changes in the existing ones is fairly easy
  • Charts are limited and important options such as additional data on hover or sorting stacked bar charts by value. Some of these options can be achieved with Javascript though
  • Filtering on dashboard confuses a lot of the users. There is no easy way to filter a specific widget (not by editing it)
  • Drill downs are not very straightforward, and field names cannot be displayed differently on drill down
  • The default color schemes could be better
  • Querying data on the dashboard level is limited, and visually uncomfortable
  • No readymade templates
June 06, 2018

Using Sisense

Peter Breglio | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Ease of use especially when it comes to building widgets
  • Customer Support & Professional Services
  • Implementation Support
  • Accessing NetSuite data through ODBC has been a bit of a challenge if you are not 100% familiar with the data structure
  • Some of the widget labels that need to be updated/maintained via script can be challenging to a novice user (non-technical user)
Shahar Beil | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Give junior and medium level managers more control over data and take data driven decisions.
  • Take control over large users data and attributes
  • Visualization and aesthetics of dashboards and widgets is top tier
  • No immediate support for extremely urgent issues like system errors/crashes or phone support
  • Viewers option to drill into data is somewhat clumsy and needs adjustments
  • Build time and duration expectancy changes a lot for no apparent reason.
  • There are no proper metrics regarding dashboards/tables use and workload. Effects optimization and schema size
Brian Tait | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Data visualization and exploration. It's very easy to create useful widgets and explore data.
  • Extract Transform and Load (ETL). The ETL ability of Sisense should be promoted heavily. Their ability shaved weeks off our implementation compared to other products and continues to make adding/updating datasets simple.
  • The product does not have the ability to view its own operational metrics on a dashboard. We pointed this out during our implementation more than a year ago, and this is still lacking in the product. We've built our own functionality around this since, but it should have come out-of-the-box.
  • The mobile experience also isn't nearly as rich as we'd like. They've grown quite a bit there in the last year but still needs more capabilities.
Wicus Verhoef | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • From the admin/data engineering perspective: Data preparation is very intuitive - the Elasticube builder interface makes the creation of the data structures (Elasticubes) very straightforward.
  • From the content creator's perspective: Dashboards are easy to create, maintain, copy and backup. Also, there are community-created D3 visualisation add-ins, which extends the standard set of widgets.
  • From users' perspective: Dashboard interaction is intuitive. Downloading the data underpinning graphs and tables (widgets) are easy.
  • From data compliance officers' perspective: setting data access controls are easy; these can be implemented at a dashboard level, Elasticube level and row level.
  • Elasticube builder only works on Windows (set to change in future releases).
  • The smallest possible rollout is to install SiSense Server on a Windows server. There is currently no stand-alone desktop version.
Michael Lattimer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Ease of Use: Non-technical users can quickly get up to speed and become dashboard developers in a matter of a few days if they have a mind for data
  • Speed: Massive datasets are easily crunched on basic hardware. Ad hoc analysis on hundreds of millions of rows of transactional data is a snap
  • Support: The Sisense team from top to bottom is passionate about their product, and in fact when we log issues, we have a hard time keeping up to their speedy responses
  • Some of the enterprise functions are not fully baked (admins can't see all use and dashboards easily)
  • Missing a few critical connectors (e.g. Teradata)
Dan Sparks | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Ingesting and modeling data from multiple sources
  • Responsive web based dashboards that scale to many users
  • Customer obsession, we get quick answers to technical questions and new features almost every month.
  • The web page can be radically customized, but there's not a lot of documentation to help you
  • Some widgets don't work quite as expected or have little bugs
  • A wide variety of plugins exist, it's hard to know what all is out there and what works with your version
Selenne Berthely | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Elastic Cubes are easy to build, and make changes to them is easy.
  • Implementing a dashboard is super simple and you just need to have the right data.
  • Implementing new widgets and customizing them is very easy.
  • I was never able to share my dashboards with other users.
  • I couldn't solve setting widgets below each other.
  • The PDF visualization cuts the dashboards even in landscape format.
David Wit | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
  • Dashboards (user interface) are intuitive resulting in limited implementation training.
  • You can use the simple as is user interface, or for the super user you can write custom scripts to control the behavior.
  • Sisense support, training, and materials make learning the product easy and enjoyable. Their product onboarding team ensures you are ready to go.
  • Hitting the production database is controlled and limited without setting up a data warehouse.
  • More native inclusion of predictive analytic formulas.
  • Expansion of built-in functions list to include items such as geometric mean.
  • Ability to display data results in a "form" type presentation for individual results.
February 14, 2017

Solid BI Solution

Kirk Dudley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Once the data model(s) and formulas are set up, it's easy to get designers up to speed and creating their own dashboards quickly.
  • Excellent integration into web portals and white labeling.
  • The ability to add in third party/custom plug-ins, as well as community support for the plug-ins, makes Sisense very flexible and powerful.
  • Admins can't view all user dashboards - they must be shared by the user first.
  • Some settings can't have their default changed, forcing them to be set manually for each new dashboard.
  • Sorting abilities are limited to what's visible, with no ability to sort one column or labels based on the value in a non-displayed column.
February 09, 2017

Sisense is a great value

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It really does a great job handling very large data sets and mashes up various sources into a cohesive form.
  • It is very easy to go from raw data to a dashboard in no time flat.
  • The performance for the cost is great.
  • Visualizations could be more flexible especially in regard to labels.
  • Exporting reports continues to evolve and can use some improvements as it relates to exporting spreadsheets in particular.
  • Mobile accessibility is still in the developing stages.
Alex Placito | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • In particular, the ability to easily model data within the Sisense ElastiCube, re-build the data and see the changes reflected within our dashboards is great.
  • SiSense's ability to make short work of large data sets to answer questions is impressive.
  • Sisense allows you to easily pull data from multiple sources. If you have data, it can use it.
  • The filtering and formula capabilities within Sisense are strong.
  • Being so powerful, the ElastiCube must be carefully built especially with larger data sets - too many connections or the wrong ones between tables can lead to queries that eat up all system resources, requiring a reboot and disrupting the production environment.
  • Sisense is very customizable and flexible, but sometimes it is surprising that some simpler features are not available; for example, you cannot change up or control your font size/color or other presentation elements at all without scripting.
  • Emailing dashboards is very limited, particularly with larger widgets (like pivot tables). Furthermore the email scheduling doesn't allow you to choose a specific schedule or certain recipients.

Sisense Scorecard Summary

Feature Scorecard Summary

BI Standard Reporting (3)
84%
8.4
Pixel Perfect reports (36)
72%
7.2
Customizable dashboards (46)
91%
9.1
Report Formatting Templates (32)
90%
9.0
Ad-hoc Reporting (4)
81%
8.1
Drill-down analysis (46)
80%
8.0
Formatting capabilities (46)
83%
8.3
Integration with R or other statistical packages (26)
88%
8.8
Report sharing and collaboration (3)
73%
7.3
Report Output and Scheduling (4)
82%
8.2
Publish to Web (35)
84%
8.4
Publish to PDF (45)
87%
8.7
Report Versioning (23)
81%
8.1
Report Delivery Scheduling (38)
76%
7.6
Data Discovery and Visualization (3)
89%
8.9
Pre-built visualization formats (heatmaps, scatter plots etc.) (44)
89%
8.9
Location Analytics / Geographic Visualization (41)
88%
8.8
Predictive Analytics (28)
88%
8.8
Access Control and Security (3)
94%
9.4
Multi-User Support (named login) (44)
97%
9.7
Role-Based Security Model (43)
93%
9.3
Multiple Access Permission Levels (Create, Read, Delete) (44)
92%
9.2
Mobile Capabilities (4)
86%
8.6
Responsive Design for Web Access (39)
86%
8.6
Dedicated iOS Application (24)
93%
9.3
Dedicated Android Application (20)
88%
8.8
Dashboard / Report / Visualization Interactivity on Mobile (33)
76%
7.6

What is Sisense?

Sisense data & analytics platform is designed to make it easy to mashup data from across the entire data landscape and transform it into actionable analytics applications that can be embedded anywhere. The vendor boasts innovative startups and global brands like GE, Nasdaq, and Philips, as well as organizations worldwide are using Sisense to accelerate innovation and drive digital transformation by embedding Sisense into their businesses. Whether data is in the cloud, on-prem, or a mix of both, Sisense gives users everything needed to successfully deliver on analytics application strategy today, allowing you to:

  • Securely connect and ingest data into cloud data warehouses to create a single store for your data
  • Mashup data from dozens of sources for a complete view of your business
  • Leverage a combination of live or cached data models to optimize performance and manage resource utilization
  • Build beautiful visualizations and actionable application components using the robust library of integrated widgets and certified add-ons
  • Develop and white-label with ease using a full suite of APIs and developer toolkits
  • Differentiate products and services with fully integrated, white-label analytics in the office or on mobile devices for users on the go

Sisense Features

BI Platform Features

  • Supported: Administration via Windows App
  • Supported: Administration via MacOS App
  • Supported: Administration via Web Interface
  • Supported: Live Connection to External Data
  • Supported: Snapshot of External Data
  • Supported: In-memory data model
  • Supported: OLAP (Pre-processed cube representation)
  • Supported: ROLAP (SQL-layer querying)
  • Supported: Multi-Data Source Reporting (Blending)
  • Supported: Data warehouse / dictionary layer
  • Supported: ETL Capability
  • Supported: ETL Scheduler

Supported Data Sources Features

  • Supported: MS Excel Workbooks
  • Supported: Text Files (CSV, etc)
  • Supported: Oracle
  • Supported: MS SQL Server
  • Supported: IBM DB2
  • Supported: Postgres
  • Supported: MySQL
  • Supported: ODBC
  • Supported: Cloudera Hadoop
  • Supported: Hortonworks Hadoop
  • Supported: EMC Greenplum
  • Supported: IBM Netezza
  • Supported: HP Vertica
  • Supported: ParAccel
  • Supported: SAP Hana
  • Supported: Teradata
  • Supported: Sage 500
  • Supported: Salesforce
  • Supported: SAP
  • Supported: Google Analytics

BI Standard Reporting Features

  • Supported: Pixel Perfect reports
  • Supported: Customizable dashboards
  • Supported: Report Formatting Templates

Ad-hoc Reporting Features

  • Supported: Drill-down analysis
  • Supported: Formatting capabilities
  • Supported: Predictive modeling
  • Supported: Integration with R or other statistical packages

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Output Raw Supporting Data
  • Supported: Report Versioning
  • Supported: Report Delivery Scheduling

Data Discovery and Visualization Features

  • Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
  • Supported: Location Analytics / Geographic Visualization
  • Supported: Predictive Analytics
  • Supported: Support for Machine Learning models
  • Supported: Pattern Recognition and Data Mining
  • Supported: Integration with R or other statistical packages

Access Control and Security Features

  • Supported: Multi-User Support (named login)
  • Supported: Role-Based Security Model
  • Supported: Multiple Access Permission Levels (Create, Read, Delete)
  • Supported: Report-Level Access Control
  • Supported: Table-Level Access Control (BI-layer)
  • Supported: Field-Level Access Control (BI-layer)

Mobile Capabilities Features

  • Supported: Responsive Design for Web Access
  • Supported: Dedicated iOS Application
  • Supported: Dedicated Android Application
  • Supported: Dashboard / Report / Visualization Interactivity on Mobile

Sisense Screenshots

Sisense Integrations

  • Splunk Enterprise
  • Salesforce
  • Google Adwords & Analytics
  • SAP & all database servers
  • Excel & CSV Files

Sisense Competitors

Sisense Pricing

Sisense Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry
Supported CountriesAll

Frequently Asked Questions

What is Sisense?

Sisense is a BI software and analytics platform. With what the vendor calls their In-Chip™ and Single Stack™ technologies, users have access to a comprehensive tool to analyze and visualize large, disparate data sets without IT resources.

What is Sisense's best feature?

Reviewers rate Multi-User Support (named login) highest, with a score of 9.7.

Who uses Sisense?

The most common users of Sisense are from Mid-size Companies and the Computer Software industry.