Sisense Reviews

102 Ratings
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Score 8.4 out of 100

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Reviews (1-25 of 56)

Mitch Siwy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Customer service is fast, accurate and helpful
  • 4 major Sisense version updates every year
  • Web-based JavaScript scripts allow for endless customization
  • Appending data delta updates only to the elasticube
  • Left joins
  • Richer widgets and web elements
  • pulse alerts on live-data sources
Read Mitch Siwy's full review
Gudrun Bonte | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Combining data from different sources
  • Cleaning up and modeling data
  • Dashboard creation
  • Cubes get very slow once your data starts to grow big.
  • Admins currently cannot edit each others' dashboards. This gets very cumbersome once admins change - it takes duplicating and republishing dashboards to let them take over.
  • Maps can be done better. The ability to compare to some standard benchmarks such as population density, demographics, GDP, etc., would be very useful.
Read Gudrun Bonte's full review
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Technical support has been great and the on-boarding process has been straightforward.
  • Great customization with a vast array of plugins and API integration capabilities.
  • Sisense is constantly adding new features and being innovative.
  • They need to get the Linux version out of beta. Having to run a Windows Server is not too big of a deal but it does require more resources if you devops team only develops in Linux.
  • Management of Cubes is a pain and requires high system resources.
  • Random stability issues.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Very intuitive UI, minimal learning curve even for non-technical users.
  • Solid backend architecture, very high-performance platform.
  • Cubes of data are segregated from original data sources and stored on disk, ensuring data on source databases are not impacted by querying activity.
  • Very helpful and quick support provided.
  • Cube management logic is growing old. It needs a revamp, more languages supported, and a more advanced fault-tolerant incremental build mechanism.
  • Out of the box visualizations and reporting features are a bit too basic compared to the market leaders (Tableau, Qlik, etc.).
  • Concurrent cube scalability is an issue, as even on high memory availability servers it does not manage to build more than 3 cubes at a time.
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Andrew Goss | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
  • Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
  • Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.
  • Permissions are a pain at times - only the owner of folders and dashboards can publish any changes.
  • Ease of use - there's a bit of a learning curve in using Sisense, but the same can be said of any BI tool.
  • Windows servers are required for Sisense installation, but a new and improved Linux architecture has been introduced (currently in beta).
Read Andrew Goss's full review
Surbhi Singhal | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Fastest - due to its in chip methodology.
  • Using great visualization, BI becomes easier with Sisense.
  • Millions of data can be loaded in fewer seconds which didn't seem possible with other traditional reporting tools.
  • Robust Architecture and provides Rest APIs to access it externally.
  • Instability of the data cubes, runs and failures.
  • Unknown issues in widgets, dashboard, filters.
  • Republishing of the dashboards for every single change.
  • Variables, parameters cannot be used in the front end.
Read Surbhi Singhal's full review
Jonathan Ganucheau | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Visual ETL and UI for data relationships and modeling within ETL.
  • Drill down and interactive reports with varying levels of filters for each dashboard.
  • Data alterations and updates are fast.
  • Their technical support has no option for immediate phone support in the event of a disaster or emergency. Their support staff is mainly located in Israel, so a ticketing system is relied on no matter what the urgency.
  • Their tech support also doesn't easily remote into your instance if you're hosting yourself to be able to quickly diagnose issues.
  • We've still been experiencing many random issues with Sisense like corrupt files and unexplained failures in production which seems very buggy.
  • Anytime deeply advanced SQL is used in the ETL section (Elasticube Manager) Sisense kind of falls apart. It needs any complex queries to be broken down into multiple, separate queries at the simplest denominator.
Read Jonathan Ganucheau's full review
Joseph R. Sweeney | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Drag and drop feature for creating a dashboard is very easy to use and intuitive.
  • Easy to share with other users especially if you want them to have a read only file.
  • Depending on the machine you have, it can be very fast and responsive when pooling data together.
  • Mobile system is wonky and not as intuitive as the desktop version. I would recommend against viewing the dashboards on a mobile device as well.
Read Joseph R. Sweeney's full review
Victor Arana | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Sisense is easy to set up and connect to a wide variety of formats and platforms.
  • Sisense reduces the time it takes to obtain an optimal ROI.
  • Sisense really delivers the instant analysis required to merge financial numbers and statistics with a pretty accurate dashboard landscape.
  • Sisense could work on their management strategy for dashboards that are created by multiple users, reducing the complexity and improving their management options and security premises.
  • The navigation and filtering options could be useful in the mobile version, but Sisense needs to work on the layouts to improve the UX.
  • Sisense is a heavy app so be careful if you deploy this powerful tool in a resource that is under its system requirements--it can drive you crazy waiting for optimal performance.
Read Victor Arana's full review
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • The biggest pro I found with Sisense is that you do not need a DBA in order to manage the system. This makes the learning curve really easy, which helps lots when thinking of implementation across a whole organization. This reflects well for the tool, since it is powerful, but easy to use.
  • ALL-IN-ONE! Sisense answered all of my customers and our company's requirements, to include data modelling and complex calculations.
  • Sisense is as accurate as your data, and best of all, it is real time. After using other visualization tools, I learned that when using multiple sources, errors occur. Sisense prevents this risk by allowing all of the resources to be managed at their engine, maintains connections, and as a developer, the EliastiCube allows you to source large volumes of data with an easy click.
  • The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
  • Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
  • If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Great management of large amounts of data from numerous sources.
  • Beautiful visualization capabilities.
  • Fantastic support of customizations through custom JS plug-ins.
  • Implementation requires very little effort allowing users to start working with their data in a short amount of time.
  • After initial implementation, learning spikes up rather quickly in regard to SQL joins and custom table manipulation.
  • There is plenty of documentation surrounding how to do specific tasks, but not as it pertains to errors and why other things do not work. However, this is constantly improving as the community grows and collaborators contribute content.
  • There are quite a few tasks that require significant manual input and design. This is ideal in many situations; however, many users would like a more intuitive engine that can create working widgets automatically based on the type of data fed. Again, this is already a work in progress and will likely need much more data to establish a learning engine.
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Anonymous | TrustRadius Reviewer
October 22, 2018

Best BI Tool

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Great analytics and mashing up of data from different data sources.
  • Easy deployment, creation of dashboards and sending reports across management and teams in the organization.
  • Great support, GUI, flexibility, low hardware cost and handles huge data with a breeze.
  • Mobile support could be improved. Navigations and filtering require improvement.
  • Integration with some QA tools like Rally and HP QC would be a huge plus. These tools don't have a reporting structure. This feature is a major miss for our department as we cannot get real-time reports.
  • There could be simpler ways for admin to share dashboard results.
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David Hertzberg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source

Pros and Cons

  • Sisense is amazing when it comes to ingest and mix all your data sources with no advanced IT skills.
  • Sisense is the most efficient tools for data modelling. You build a data set in a snap, ready to be used for your dashboards.
  • Sisense allows anyone to build their own dashboard. The interface is "uber" intuitive, and "uber" efficient : no need to declare filters, data hierarchy or anything. Once your data are loaded, just build dashboards. Once they access a dashboard, users can fully exploit it and interact with the data : drill anywhere, explore the filters, add filters by interacting with the data visualization.
  • The platform do not natively support data set allowing the users to see the table name and field name in multiple language ; but there is an easy to use external plugin
  • It is not possible for a "reader" to create on the fly custom data group
Read David Hertzberg's full review
Glenn Gordon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Sisense can display data in a variety of formats, tabular or graphical, with no programming necessary for the display logic
  • One 'elasticube' or back end data source, can collect data from any number of different systems. Sisense provides connectors to more than 20 different back end technologies, including all of the leading databases and flat file formats. The Elasticube can contain a query that joins together data from disparate data sources.
  • The graphical front end facilitates filtering the back end dataset, both at design time and at run time, allowing the user to see just the necessary data set.
  • Graphical views can be linked, allowing the user to drill down to see more details of any part of the database.
  • My non-IT users are often confounded by the techniques necessary to build beautiful dashboards
  • The web version of the elasticube manager does not do everything that that the desktop application does. With version 7.1, this seems to be getting better. More to follow...
  • Our primary contact person keeps changing, leading to difficulties in continuity of support. On the plus side, it is nice having a dedicated support person.
Read Glenn Gordon's full review
Gal Chen | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Easily answer common business questions
  • Helpful support team
  • Creating new widgets and making changes in the existing ones is fairly easy
  • Charts are limited and important options such as additional data on hover or sorting stacked bar charts by value. Some of these options can be achieved with Javascript though
  • Filtering on dashboard confuses a lot of the users. There is no easy way to filter a specific widget (not by editing it)
  • Drill downs are not very straightforward, and field names cannot be displayed differently on drill down
  • The default color schemes could be better
  • Querying data on the dashboard level is limited, and visually uncomfortable
  • No readymade templates
Read Gal Chen's full review
Peter Breglio | TrustRadius Reviewer
June 06, 2018

Using Sisense

Score 7 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Ease of use especially when it comes to building widgets
  • Customer Support & Professional Services
  • Implementation Support
  • Accessing NetSuite data through ODBC has been a bit of a challenge if you are not 100% familiar with the data structure
  • Some of the widget labels that need to be updated/maintained via script can be challenging to a novice user (non-technical user)
Read Peter Breglio's full review
Shahar Beil | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Give junior and medium level managers more control over data and take data driven decisions.
  • Take control over large users data and attributes
  • Visualization and aesthetics of dashboards and widgets is top tier
  • No immediate support for extremely urgent issues like system errors/crashes or phone support
  • Viewers option to drill into data is somewhat clumsy and needs adjustments
  • Build time and duration expectancy changes a lot for no apparent reason.
  • There are no proper metrics regarding dashboards/tables use and workload. Effects optimization and schema size
Read Shahar Beil's full review
Adi Hecht | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Excellent single-stack BI solution, allowing great flexibility for data-modelling within the Sisense platform itself, with no need to perform the data modelling on a separate platform. The data modelling is implemented using standard SQL which makes anyone familiar with SQL already able to use the system.
  • Virtually unlimited customization options using Java Script, allowing you to modify and enhance existing functionality.
  • Great support from the both customer support and the user community.
  • Some functionality is missing as built-in functionality, and can only be added by using Javascript, which requires technical knowledge of JS from the dashboard designer to implement. So although almost anything is possible to implement, some things which should be basic require high-level skills.
  • Viewers of dashboards have very limited customization options, almost any customization requires the dashboards designer to implement.
  • Particularly, viewers are unable to select conditional formatting, rename fields, change the order of items, etc.
Read Adi Hecht's full review
Brian Tait | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Data visualization and exploration. It's very easy to create useful widgets and explore data.
  • Extract Transform and Load (ETL). The ETL ability of Sisense should be promoted heavily. Their ability shaved weeks off our implementation compared to other products and continues to make adding/updating datasets simple.
  • The product does not have the ability to view its own operational metrics on a dashboard. We pointed this out during our implementation more than a year ago, and this is still lacking in the product. We've built our own functionality around this since, but it should have come out-of-the-box.
  • The mobile experience also isn't nearly as rich as we'd like. They've grown quite a bit there in the last year but still needs more capabilities.
Read Brian Tait's full review
Wicus Verhoef | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • From the admin/data engineering perspective: Data preparation is very intuitive - the Elasticube builder interface makes the creation of the data structures (Elasticubes) very straightforward.
  • From the content creator's perspective: Dashboards are easy to create, maintain, copy and backup. Also, there are community-created D3 visualisation add-ins, which extends the standard set of widgets.
  • From users' perspective: Dashboard interaction is intuitive. Downloading the data underpinning graphs and tables (widgets) are easy.
  • From data compliance officers' perspective: setting data access controls are easy; these can be implemented at a dashboard level, Elasticube level and row level.
  • Elasticube builder only works on Windows (set to change in future releases).
  • The smallest possible rollout is to install SiSense Server on a Windows server. There is currently no stand-alone desktop version.
Read Wicus Verhoef's full review
Michael Lattimer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Ease of Use: Non-technical users can quickly get up to speed and become dashboard developers in a matter of a few days if they have a mind for data
  • Speed: Massive datasets are easily crunched on basic hardware. Ad hoc analysis on hundreds of millions of rows of transactional data is a snap
  • Support: The Sisense team from top to bottom is passionate about their product, and in fact when we log issues, we have a hard time keeping up to their speedy responses
  • Some of the enterprise functions are not fully baked (admins can't see all use and dashboards easily)
  • Missing a few critical connectors (e.g. Teradata)
Read Michael Lattimer's full review
Dan Sparks | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Ingesting and modeling data from multiple sources
  • Responsive web based dashboards that scale to many users
  • Customer obsession, we get quick answers to technical questions and new features almost every month.
  • The web page can be radically customized, but there's not a lot of documentation to help you
  • Some widgets don't work quite as expected or have little bugs
  • A wide variety of plugins exist, it's hard to know what all is out there and what works with your version
Read Dan Sparks's full review

Feature Scorecard Summary

Pixel Perfect reports (35)
7.4
Customizable dashboards (45)
9.1
Report Formatting Templates (31)
8.6
Drill-down analysis (45)
8.5
Formatting capabilities (45)
8.2
Integration with R or other statistical packages (25)
8.5
Report sharing and collaboration (3)
7.3
Publish to Web (34)
9.1
Publish to PDF (44)
8.9
Report Versioning (22)
8.3
Report Delivery Scheduling (37)
8.3
Pre-built visualization formats (heatmaps, scatter plots etc.) (43)
8.8
Location Analytics / Geographic Visualization (40)
8.6
Predictive Analytics (27)
8.3
Multi-User Support (named login) (43)
8.9
Role-Based Security Model (42)
8.6
Multiple Access Permission Levels (Create, Read, Delete) (43)
8.0
Responsive Design for Web Access (38)
8.1
Dedicated iOS Application (23)
7.2
Dedicated Android Application (19)
7.9
Dashboard / Report / Visualization Interactivity on Mobile (32)
7.2

About Sisense

Sisense data & analytics platform is designed to make it easy to mashup data from across the entire data landscape and transform it into actionable analytics applications that can be embedded anywhere. The vendor boasts innovative startups and global brands like GE, Nasdaq, and Philips, as well as organizations worldwide are using Sisense to accelerate innovation and drive digital transformation by embedding Sisense into their businesses. Whether data is in the cloud, on-prem, or a mix of both, Sisense gives users everything needed to successfully deliver on analytics application strategy today, allowing you to:

  • Securely connect and ingest data into cloud data warehouses to create a single store for your data
  • Mashup data from dozens of sources for a complete view of your business
  • Leverage a combination of live or cached data models to optimize performance and manage resource utilization
  • Build beautiful visualizations and actionable application components using the robust library of integrated widgets and certified add-ons
  • Develop and white-label with ease using a full suite of APIs and developer toolkits
  • Differentiate products and services with fully integrated, white-label analytics in the office or on mobile devices for users on the go

Sisense Features

BI Platform Features
Has featureAdministration via Windows App
Has featureAdministration via MacOS App
Has featureAdministration via Web Interface
Has featureLive Connection to External Data
Has featureSnapshot of External Data
Has featureIn-memory data model
Has featureOLAP (Pre-processed cube representation)
Has featureROLAP (SQL-layer querying)
Has featureMulti-Data Source Reporting (Blending)
Has featureData warehouse / dictionary layer
Has featureETL Capability
Has featureETL Scheduler
Supported Data Sources Features
Has featureMS Excel Workbooks
Has featureText Files (CSV, etc)
Has featureOracle
Has featureMS SQL Server
Has featureIBM DB2
Has featurePostgres
Has featureMySQL
Has featureODBC
Has featureCloudera Hadoop
Has featureHortonworks Hadoop
Has featureEMC Greenplum
Has featureIBM Netezza
Has featureHP Vertica
Has featureParAccel
Has featureSAP Hana
Has featureTeradata
Has featureSage 500
Has featureSalesforce
Has featureSAP
Has featureGoogle Analytics
BI Standard Reporting Features
Has featurePixel Perfect reports
Has featureCustomizable dashboards
Has featureReport Formatting Templates
Ad-hoc Reporting Features
Has featureDrill-down analysis
Has featureFormatting capabilities
Has featurePredictive modeling
Has featureIntegration with R or other statistical packages
Does not have featureReport sharing and collaboration
Report Output and Scheduling Features
Has featurePublish to Web
Has featurePublish to PDF
Has featureOutput Raw Supporting Data
Has featureReport Versioning
Has featureReport Delivery Scheduling
Does not have featureDelivery to Remote Servers
Data Discovery and Visualization Features
Has featurePre-built visualization formats (heatmaps, scatter plots etc.)
Has featureLocation Analytics / Geographic Visualization
Has featurePredictive Analytics
Has featureSupport for Machine Learning models
Has featurePattern Recognition and Data Mining
Has featureIntegration with R or other statistical packages
Access Control and Security Features
Has featureMulti-User Support (named login)
Has featureRole-Based Security Model
Has featureMultiple Access Permission Levels (Create, Read, Delete)
Has featureReport-Level Access Control
Has featureTable-Level Access Control (BI-layer)
Has featureField-Level Access Control (BI-layer)
Does not have featureSingle Sign-On (SSO)
Mobile Capabilities Features
Has featureResponsive Design for Web Access
Has featureDedicated iOS Application
Has featureDedicated Android Application
Has featureDashboard / Report / Visualization Interactivity on Mobile
Application Program Interfaces (APIs) / Embedding Features
Does not have featureREST API
Does not have featureJavascript API
Does not have featureiFrames
Does not have featureJava API
Does not have featureThemeable User Interface (UI)
Does not have featureCustomizable Platform (Open Source)

Sisense Screenshots

Sisense Integrations

Splunk Enterprise, Salesforce, Google Adwords & Analytics, SAP & all database servers, Excel & CSV Files

Sisense Competitors

Tableau Public, GoodData, Domo, DbFace, Tableau, Microstrategy

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No
ModulesPricing DetailsTerms
SAP ConnectorPer User per Month

Sisense Support Options

 Free VersionPaid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase

Sisense Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry
Supported Countries:All