Sitecore Experience Platform

Sitecore Experience Platform

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Score 8.2 out of 100
Sitecore Experience Platform


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What is Sitecore Experience Platform?

Sitecore Experience Platform Technical Details

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(1-2 of 2)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Sitecore Experience Platform as a Technology Service provider for the following: 1. Automation &Transformation- Comprehensive marketing automation and transformation services. 2. Data &Analytics - Full stack data & insights related offerings with the ability to collect, enrich, store and visualize large-scale structured and unstructured data. 3. Application Engineering - Services related to custom software development.
  • Customized AI/ML Model development
  • RPA & Chatbots
  • Data Dashboarding
  • ECOM application development
  • Marketing Tools development
  • Application maintenance services
3 Scenarios where Sitecore Experience Platform is well suited: 1. Customized AI/ML Model development - Developing and deploying ML/AI models to automate tasks related to the process. e.g., image classification, sentiment analysis or text classification, etc.2. RPA & Chatbots - RPA scripts to automate simpler tasks and integrate with legacy systems (UI path, opensource RPA scripts). Implementation of chatbots training by human agents to respond to redundant queries 3. Data Enrichment - Structuring and enriching data using automated techniques in ML as well as human agent labeling
1. Customized software development & maintenance. 2. Technology Consulting - Consulting-based services for technology solutions data engineering or cloud solutions. 3. Used for tapping into multiple data sources such as CRM and marketing automation systems and, creating automated data extracts with a high-end visual representation of data. 4. Implemented for scheduling an existing report to automatically refresh and be delivered to specific users at a specific regular interval.
Score 6 out of 10
Vetted Review
Verified User
Review Source
We typically implement Sitecore for clients. In most cases, those implementations have been multi-business unit implementations where the business units across the whole organization and individual marketing departments were using Sitecore to power their external sites and allow for digital marketing across business units for their end users. In some cases, it has only been used by individual departments for an organization.
  • Sitecore has a decent supply of out of the box components and capabilities that can be fairly easily styled to meet business needs without much customization needed. This often helps speed to market.
  • Sitecore has had the flexibility of offering on-premise hosting or cloud hosting to meet different needs of clients, though recently they have strongly pushed their cloud-based hosting. This is in alignment with the industry and very helpful for organizations that aren't looking to add another product to the portfolio of packages that their internal IT teams need to manage
  • Sitecore has a capable UI for editing content. Though some competition may do better in this regard, Sitecore's editing interface is fully capable.
  • While the UI is capable, some other products in this space have a much more intuitive editing interface. Sitecore could do better in providing an easy to use editing UI.
  • It would be nice to see a fully managed Sitecore instead of just cloud hosted
  • The price falls more to the premium side of things. Making the value proposition a bit harder to justify
Sitecore can be a good solution for a company wanting a premium product and is really looking to leverage the platform for advanced digital marketing capabilities. If a company isn't mature enough to utilize all of what Sitecore has to offer, or is just basically looking for a CMS, there are other options that may be a better value.