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SiteSpect

SiteSpect

Overview

What is SiteSpect?

Key features include: - A/B, split, and multivariate testing campaign management - Targeting and personalization - Front-end usability testing - Back-end testing using Origin Experiments - Site acceleration with SiteSpect AMPS(R) - Mobile site and native app support

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Recent Reviews

TrustRadius Insights

SiteSpect is widely used as a primary A/B and MVT tool by various companies, including Digital & Wise and Expedia/Hotels.com. Companies …
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Pricing

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SiteSpect Enterprise

On Premise

SiteSpect Cloud

Cloud

Entry-level set up fee?

  • Setup fee required
    Required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is SiteSpect?

SiteSpect is an A/B testing and optimization platform that enables growing businesses to test changes to their website, mobile experience, and other digital properties.

SiteSpect enables users to test and personalize across the customer experience, from client-side look and feel to server-side functionality, engaging website visitors with the right experience at the right time. The platform is designed to empower marketers, developers, and IT professionals to create and run tests to help users make data-driven decisions, increase engagement, and improve site performance.

SiteSpect Features

Testing and Experimentation Features

  • Supported: a/b experiment testing
  • Supported: Split URL testing
  • Supported: Multivariate testing
  • Supported: Multi-page/funnel testing
  • Supported: Cross-browser testing
  • Supported: Mobile app testing
  • Supported: Test significance
  • Supported: Visual / WYSIWYG editor
  • Supported: Advanced code editor
  • Supported: Page surveys
  • Supported: Preview mode
  • Supported: Experiment scheduler
  • Supported: Experiment workflow and approval
  • Supported: Dynamic experiment activation
  • Supported: Client-side tests
  • Supported: Server-side tests
  • Supported: Mutually exclusive tests

Audience Segmentation & Targeting Features

  • Supported: Standard visitor segmentation
  • Supported: Behavioral visitor segmentation
  • Supported: Traffic allocation control
  • Supported: Website personalization

Results and Analysis Features

  • Supported: Heatmap tool
  • Supported: Click analytics
  • Supported: Conversion tracking
  • Supported: Goal tracking
  • Supported: Test reporting
  • Supported: Results segmentation
  • Supported: CSV export
  • Supported: Experiments results dashboard

Platform Integration Features Features

  • Supported: API
  • Supported: Web analytics integration
  • Supported: Content Management System Integration
  • Supported: Integration with CRM or DMP software

Additional Features

  • Supported: A/B, split, and multivariate testing
  • Supported: Targeting and personalization
  • Supported: Interactive Control Panel for campaign management and reporting
  • Supported: Mobile site and native app support
  • Supported: Extensive capabilities to test every part of the customer experience

SiteSpect Video

How SiteSpect Works - Optimization For All Your Needs

SiteSpect Competitors

SiteSpect Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsLinux
Mobile ApplicationNo
Supported CountriesSiteSpect clients are distributed globally.
Supported LanguagesSiteSpect supports testing websites containing any language in single-byte or double-byte character format. The user interface is in English.

Frequently Asked Questions

Key features include: - A/B, split, and multivariate testing campaign management - Targeting and personalization - Front-end usability testing - Back-end testing using Origin Experiments - Site acceleration with SiteSpect AMPS(R) - Mobile site and native app support

Optimizely Web Experimentation, Monetate, and VWO are common alternatives for SiteSpect.

The most common users of SiteSpect are from Enterprises (1,001+ employees).

SiteSpect Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)10%
Enterprises (more than 500 employees)90%
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Comparisons

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Reviews and Ratings

(20)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

SiteSpect is widely used as a primary A/B and MVT tool by various companies, including Digital & Wise and Expedia/Hotels.com. Companies choose SiteSpect for its robustness and flexibility compared to other testing tools. It has been used concurrently with other testing solutions, proving its reliability. The IT group primarily administers the tool, while the Marketing Department defines the tests and target campaigns.

Digital & Wise leverages SiteSpect's Conversion Rate Optimization Services to support their clients. The platform offers a fully managed testing service, allowing clients to take A/B and Multivariate testing seriously and build strong testing cultures within their business. SiteSpect is promoted as the right tool for the job due to its testing and targeting capabilities and quick deployment time.

In a Fortune 50 e-Commerce environment, SiteSpect is used to optimize sales and enhance the guest experience on web and mobile sites. Users value SiteSpect for its ability to alter code on the front-end before rendering, eliminating flickering or flashing caused by JavaScript changes. The tool also enables rapid implementation of hotfixes across entire websites. Expedia/Hotels.com has been using SiteSpect for three years and considers it the most powerful testing tool on the market.

Overall, SiteSpect has proven to be a versatile and reliable solution for companies looking to improve their digital experiences, optimize conversions, and implement fast fixes across their websites.

Users commonly recommend the following when using SiteSpect:

  1. Test before purchasing: It is suggested to test SiteSpect before making a purchase to ensure it meets specific needs and requirements.

  2. Work with support team and account representatives: Collaborating closely with the support team and account representatives of SiteSpect helps users learn how to use the platform effectively and get the most out of its features.

  3. Use code-based editor: Many users suggest utilizing the code-based editor instead of the visual editor in SiteSpect. This allows for more advanced customization and flexibility in creating tests and experiments.

It is important to note that while SiteSpect is considered a powerful platform for server-side testing, technical expertise is required for setup and administration. Users also recommend running a pilot with a clear set of tests before fully implementing SiteSpect. Additionally, involving key developers in meetings with SiteSpect sales can help fully understand the tool's requirements. Despite the higher costs, SiteSpect is often recommended for larger sites due to its scalability and agility without impacting performance.

Attribute Ratings

Reviews

(1-9 of 9)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
SiteSpect is great for businesses with available development resources and a need to provide flicker-free performance. Additionally, the month-to-month service model is attractive considering the contract and implementation prices of most of the tool's competitors. If an organization wants to run a lot of tests with a small team of marketers, I wouldn't recommend a tool as complex as SiteSpect. Effective use of the tool requires a lot of technical skill.
Jonathan Hodak | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
SiteSpect is kind of the difference between the space shuttle and a bicycle. They will both get you places. However Sitespect is considerably more complex and more configurable than most other options that I have seen and used (Optimizely, Visual Website Optimizer, etc.). But those other solutions also have a much lower learning curve and [users] are able to do a lot of things with relatively no coding experience or skill, where SiteSpect really does need capable developers to be utilized well.
Bobby Patterson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I had a great experience with both the technical aspects of SiteSpect as well as the high level of support that I received from the company. One of the reasons we had such good success and were able to scale our testing efforts was having an IT architect involved as a close partner. I recommend involving an architect in the selection process to ensure your organization has a good understanding of how SiteSpect integrates with your site and any 3rd-party products such as Akamai.
George Ioannou | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
SiteSpect is very well suited when you have a number of systems working to compile your end page, eg. A CMS, Ecommerce engine and Image server etc. SiteSpect just looks at the HTML code! Simple. SiteSpect is less appropriate for sites with low traffic volumes, or if you are interested in one off tests. This is a testing tool for continuous improvements as part of your digital strategy.
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