SiteSpect Reviews

20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Do you work for this company? Manage this listing

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-10 of 10)

William Van Fleet | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • One of the primary reasons we selected SiteSpect was the fact that the experience is flicker-free. From that standpoint, it is still more capable than any platform we've seen demonstrated.
  • SiteSpect is very useful to run "target" type campaigns. For our purposes, we can quickly deploy changes that would require more lengthy core development times.
  • SiteSpect's support is top notch, and the tool is so robust that almost any testing scenario can be realized.
  • We've never been able to reconcile SiteSpect's analytics with our own, so the value of that offering is completely lost on us.
  • SiteSpect isn't a business user friendly tool. We use either front-end or full-stack developers to build and deploy our tests. Without some front-end dev knowledge, a marketer would probably find SiteSpect intimidating or difficult to use.
  • While SiteSpect is truly flicker-free, the functionality comes at the expense of an extra hop for our website visitors. This can add latency and complicate troubleshooting efforts.
Read William Van Fleet's full review
Jonathan Hodak | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It is able to intercept the code from your server, inject your code and then it continues on to the end-user's computer with virtually no speed interruptions.
  • It has several different options for performing A/B tests from regular factors to client-side factors, and origin experiments.
  • It is extremely flexible and configurable for the needs of your company or organization.
  • SiteSpect has a number of areas that are a bit difficult for users to understand, the main one being traffic allocation. Without getting into a long example the basic fact is that if you have 10 experiments running, it is very possible to have a very difficult time understanding how much traffic is going to each test, which is obviously not ideal for A/B testing. This problem is being addressed and hopefully will be fixed before 2017.
  • SiteSpect is very powerful, and it does have a GUI interface to help you make simple changes to your website, however to really use it to its potential, you will need developers who are comfortable with advanced CSS and JavaScript to use it.
  • The workflow of setting up experiments in Sitespect is also a little counter-intuitive. This is being addressed and fixed, but as it sits currently it does take some getting used to.
Read Jonathan Hodak's full review
avinash cipalli | TrustRadius Reviewer
March 16, 2015

SiteSpect

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • If we have a production bug, we can release the temporary fix without a build, provided the bug is a front-end related.
  • We can test multiple modules in a single campaign (or A/B test).
  • We can control the traffic flow and designate who will be eligible for the test and who will be not.
  • We have not been using the product long enough to understand any potential shortcomings.
Read avinash cipalli's full review
Bobby Patterson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • SiteSpect's architecture is superior to other optimization tools because it eliminates the need for post-render calls to overwrite default site content. That means you don't have to worry about a flickering effect.
  • Because SiteSpect listens to http traffic and modifies the requested page on the fly, it is very easy to instrument tests on your site. You don't have to modify the production version of your code.
  • SiteSpect's origin experiment capabilities allow you to test and optimize server-side application code. This feature is extremely valuable for optimizing applications such as checkout on an e-commerce site.
  • SiteSpect recently came out with a feature to test and optimize mobile applications. I have not used this, but it fills an important capability gap with the product I was using at the time.
Read Bobby Patterson's full review
Vince Ginsburg | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Used for A/B and multi-variate testing via regex substitutions directly into the website source code.
  • Great for programmers and those well-versed in regex, HTML, and JavaScript.
  • Not as friendly to those without programmer coding expertise.
  • Analytics require more of a learning curve to interpret.
  • Tech-support and customer support are more left to in-company representatives than at SiteSpect themselves.
Read Vince Ginsburg's full review
Anonymous | TrustRadius Reviewer
October 27, 2015

Review

Score 1 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Loads on server side, no flicker
  • Very hard to set up test
  • Code very complex
  • Too expensive
Read this authenticated review
Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • You can quickly run test campaigns of content and promotions – without burdening valuable IT resources, and without the need for JavaScript tags, code changes, or JavaScript that slow your ability to test, and decrease your site’s speed.
  • It's not designed for a marketer to create, implement and execute tests. You need strong technical resources to help implement the tests using the platform.
Read this authenticated review
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Sitespect is a great AB and multivariate testing tool. It is particularly valuable as a non-Javascript solution. Setting up tests can be done in minutes without IT involvement.
  • One current limitation of Sitespect is that the data it captures is numeric. For example, it will not capture a department name variable such as supplements. The workaround is that a user can create a supplement department value capture that fires as 0 or 1. For companies with very large numbers of departments the workaround can be a time consuming process.
Read this authenticated review

About SiteSpect

Key features include:

  • A/B, split, and multivariate testing campaign management
  • Targeting and personalization
  • Front-end usability testing
  • Back-end testing using Origin Experiments
  • Site acceleration with SiteSpect AMPS(R)
  • Mobile site and native app support
Categories:  A/B Testing

SiteSpect Features

Has featureA/B, split, and multivariate testing
Has featureTargeting and personalization
Has featureInteractive Control Panel for campaign management and reporting
Has featureMobile site and native app support
Has featureExtensive capabilities to test every part of the customer experience

SiteSpect Integrations

SiteSpect can integrate with any web analytics or data visualization tool. Third party tools are integrated using SiteSpect WATTS.

SiteSpect Competitors

Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Required
On-premise EditionPricing DetailsTerms
SiteSpect Enterprise
SaaS EditionPricing DetailsTerms
SiteSpect Cloud

SiteSpect Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
0%
Mid-Size Companies (51-500 employees)
10%
Enterprises (> 500 employees)
90%

SiteSpect Support Options

 Free VersionPaid Version
No
Phone
Email

SiteSpect Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Linux
Mobile Application:No
Supported Countries:SiteSpect clients are distributed globally.
Supported Languages: SiteSpect supports testing websites containing any language in single-byte or double-byte character format. The user interface is in English.