Great Software!
There are no problems so far. This software comes in handy when other organizations request to be used for meetings and they don't …
Skype for Business, now part of Microsoft TeamsFormerly Lync
Overview
What is Skype for Business, now part of Microsoft Teams?
Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.
Recent Reviews
Awards
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Popular Features
- Desktop sharing (189)8.888%
- High quality audio (189)8.080%
- High quality video (183)7.777%
- Low bandwidth requirements (180)6.666%
Reviewer Pros & Cons
Pricing
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What is Skype for Business, now part of Microsoft Teams?
Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is Microsoft Teams?
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
What is GoTo Connect?
GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.
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Product Details
- About
- Tech Details
- FAQs
What is Skype for Business, now part of Microsoft Teams?
Skype for Business was a unified communications tool superseded by Microsoft Teams.
For personal use, Skype Desktop and Mobile apps are still available for download, but for business functionality the vendor now fully supports Microsoft Teams as the replacement for Skype for Business.
Skype for Business, now part of Microsoft Teams Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.
Reviewers rate Live chat highest, with a score of 9.2.
The most common users of Skype for Business, now part of Microsoft Teams are from Enterprises (1,001+ employees).
Comparisons
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Reviews and Ratings
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Reviews
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December 16, 2022
Great Software!
Score 9 out of 10
Vetted Review
Verified User
We use Skype for Business to work with employees all across the country. The instant chat feature allows our staff to ask a quick question without it getting lost in an email.
- The ability to update our status
- Our status automatically being updated based on our Outlook calendar
- Being able to create a group
- Conversation section should be able to be cleared out
- Chat feature needs to allow for more text
- Copy and pasting feature does not always work well
October 26, 2022
"Reliable communication application, offers seamless integrations, and has numerous features."
Score 9 out of 10
Vetted Review
Verified User
Skype for Business has become our organization's de facto standard for internal communication across our departments. It lets us share screens, make voice and video calls, and update office status. It has screen-sharing, file transfer, video calling, and group calling, we use Office 365, and Outlook handles email and calendars. I appreciate how the uncluttered dialer and lightning-fast contact recognition are consistent across all of our devices and how easy it is to navigate. Its unique emojis are instantly recognizable and memorable and have many more characters. This program's features—including texting, calling, and integrating with international and local lines—make it worthwhile for professionals without overwhelming them.
- It is an installation-friendly, scalable communication tool.
- It enables more accessible internal communication, safe content sharing, and collaboration.
- Very interactive, with a wide range of functions, including informal workplace instant messaging.
- The intuitiveness with which one can interact with the software has fantastic UI and video call quality.
- It cannot communicate with an offline user, and sometimes, calling lags.
- It is necessary to make improvements to the group functionality.
- The chat history is erased upon closing the chat window; it's less functional than Zoom.
March 21, 2022
Skype Review
Score 6 out of 10
Vetted Review
Verified User
Skype for Business had an excellent use case. since we were using Microsoft products for Collaboration, the integration was seamless. the organization seamlessly moved from another product to Skype. The migration and transition was extremely satisfying feeling.
The functionality is well integrated with other Office 356 programs
The functionality is well integrated with other Office 356 programs
- set do not disturb during meeting after check the show me as do not disturb when i share my desktop it is available in Skype for business settings inside the status.
- you can record all video's chatting very easily in case you need to remember conversation than you will get it all with the help of video recorder and also you can set resolation.
- you can open easily Skype meeting calendar in your outlook directly
- we can share power point and word files for viewing your team members it is very useful feature.
- Documentation is not the best. It has t
- Messaging is not available in chronological order which is not easy to comprehend
- Sometimes users have not been able to make video calls, the need to restart the Skype app, unable to send messages. these issues have to be fixed first.
January 26, 2022
Skype for Business - Review
Score 7 out of 10
Vetted Review
Verified User
Microsoft Skype for Business has solved instant messaging and video conferencing challenges, specifically throughout the pandemic. The majority of our meetings are conducted with Skype for Business. There are different features you can benefit from including the ability to present your desktop or PowerPoint slides, as well as using a whiteboard for drawings.
- Video conferencing
- Instant messaging
- Desktop presentation
- Integration with Exchange server
- From my experience, the offline instant messaging is not good
- Client applications on mobile devices suffer performance issues
- There are problems when the number of people in a single session goes over 300
January 10, 2022
"Great Communication Tool At The Click Of A Button."
Score 8 out of 10
Vetted Review
Verified User
Skype for Business is imperative that we use it in our organization during this uncertain time. A good thing about Excel and Outlook is how well they work with each other. During a meeting, switching between mobile and desktop is smooth. At the start of a meeting, useful reminders or notifications are sent. The interface is reminiscent of a sequence of Google Docs and GoToMeeting. I can do so much with this software and with my colleagues. It’s easy to tag people in chats using the Android app, which is user-friendly. Messages can be made “important” to get everyone’s attention. When I left Zoom for Microsoft, security concerns were a major factor in my decision. Connecting to my email provider is convenient, and the software is easy to use.
- Sharing presentations amongst participants and integration with other Microsoft products is a great feature.
- Each team has multiple channels for different topics and excels at graphical input.
- Other apps also help improve workflow, and participants can easily add their content and comment on it.
- More emoticons for messages and faster client upgrades would be nice.
- With low bandwidth internet connections, it appears that platform integration is problematic.
- Automatic transcription of audio and presence sharing between Skype and Microsoft Teams would be nice features.
January 07, 2022
Skype Business = Microsoft Teams = Power play!
Score 10 out of 10
Vetted Review
Verified User
I use Skype as part of Microsoft teams, business issues that this addresses since covid began it has been the new "meeting" standard and is used on a daily basis to connect with colleagues and clients.
- Video playback is excellent.
- No robotic voices or disconnects with sound.
- Ease of use.
- Would like to see more gifs added as well as improved emojis.
- A place in which you could save templates within the app for ease of access.
- Voice note functionality for PC and not just mobile.
December 25, 2021
Meeting and a collaborative Tool
Score 9 out of 10
Vetted Review
Verified User
Have a quick video conversation with colleagues for project coordination that the market is solving problems. Thanks to Skype for Business, the flexibility of our meetings has been improved. I can use it on my android or laptop. It is portable, so I can use it no matter where I am. It greatly expands our contact methods from sharing to team management, everything is concentrated in one area. It simplifies everything. As opportunities for working from home increase, organizations will benefit from implementing this approach. The collaboration feature is great, allowing the team to collaborate in real time. Very suitable for working from home.
- One of the most powerful and useful application for online meetings and conferences.
- Skype for Business user interface is simple, clear and easy to use.
- It is easier for customers further away to use them, then this will be a better platform.
- It integrates with outlook to enable you to schedule meetings with multi participants.
- It's also fine to search for older messages.
- The most downside of Skype is that it charges for calls to other landlines and networks.
- It does not automatically update the location.
- More people can enter at times, but the voice is not always clear.
November 13, 2021
Uniqueness goes beyond the boundaries of communication
Score 9 out of 10
Vetted Review
Verified User
We use this tool because it is compatible with all Microsoft products. We used to use Skype for Business (formerly Lync), now part of Microsoft Teams, to call and text our colleagues. We still use Skype for Business, but we don't use it nearly as much as we'd like to. Using it is more enjoyable because of its unique features, and it works seamlessly with Microsoft Outlook and other office applications. The UI is simple and easy to understand. With one click, we can join a team or chat with someone in groups, rather than open an app, search for the person, and then call or text them.
- Organizations will appreciate the simple user interface and seamless integration with other Microsoft products with this excellent instant messaging app.
- Teams can have multiple channels for different topics and make video calls and phone calls, and all communication is well organized within each Team.
- Sharing documents is as simple as dragging and dropping them into a chat window. We can form our groups in a precise manner.
- Integration with third-party apps and the ease with which it can be escalated to higher levels of communication also aid in streamlining workflow.
- The conference call quality could be better, and it is expensive compared to other similar apps.
- There are problems with connectivity in large meetings and the number of people who can attend is restricted.
- File sharing and VoIP use a lot of bandwidth. Searching for old messages is a problem right from the start. Unfortunately, the search function is not practical.
June 11, 2021
Skype for Business Review
We are using Skype for Business in our organization for business majorly for secure internet calls. Most of the Professors are doing their research work and for that they have to be in touch with the researchers from around the globe. We are also using it to communicate with our development team who is working on the deployment and regular maintenance of the software we are using on the campus. Accept that during this pandemic time we are using it for interview purpose.
- Safe and secure Internet calls
- It is integrated with office 365
- Mobile UI is relatively simple and easy to use
- File sharing and VOIP requires really good bandwidth
- Definitely needs improvements in conference calls quality
May 19, 2021
Great comms product
Skype for Business (formerly Lync) is currently being used throughout all departments in the entire organization. It is used as the front end communications application, whether it be for internal calls, external calls, message bank, or instant messages. It is also used for video conferencing, which has been especially useful during lockdowns and times that staff have had to work from home.
- Strong VOIP capabilities
- Address book
- Video conferencing
- Obviously relies on an internet connection
- Some settings are not very intuitive when needing to change them
Skype is used to communicate between teams in our organization from last 2 years. There are couples of softwares, which are used by our organization but most of the time we use Skype for chat, video conferencing, screeen sharing etc. We discuss our day working plan, our ideas and which team will work on which project all these discussions are made on Skype.
- Skype uninterrupted live screen sharing
- Skype uninterrupted live video conferencing.
- File sharing on Skype.
- Write messages through voice command.
- Location sharing.
- They should provide Skype light version for computers also.
May 12, 2021
Good value
It is being used across the whole organization. It was used to chat instantly with anyone, schedule video or voice calls. It was also very helpful because it allowed people to see each other's set up situation (busy, available, away, etc.), so you pick the people easier to reach out according to their availability.
- Instant chat
- Share documents
- Meetings across the globe
- The files you sent on Skype can sometimes be not accessible
- The file size limitation is restricting
[Our organization is using Skype for Business (formerly Lync)] for medium to large sized video calls and conferences with some of the manufacturers we represent. The group chat option helps to facilitate a smoother flow of conversation as it enables people to have "side conversations" without disrupting the presentation being put forth to the group as a whole. Very similar in nature to other video conferencing software. Some additional benefits.
- Group Chat option allows multiple people to have a conversation away from the main presentation
- Integration with Microsoft Office allows easy usage of excel, PowerPoint and other MS programs
- Easy calendar integration for Microsoft Outlook
- Mobile interface is very easy and intuitive
- Intermittently seems to have a lot of trouble maintaining a connection, clarity will suffer due to this
- Security is weak compared to others
- Browser based version is not ideal, can be problematic, especially for those in rural areas
May 06, 2021
Skype for Business meets the core needs
We used it as a company wide instant messaging tool and also for some file and screen sharing. It allows users to see if other users are online and get a quick response to a question. It was also used to send files, images and screen shares quickly while on the phone as well.
- Shows status if available, away or in a meeting
- Instant messaging
- File share
- Call quality
- Does not tie into Microsoft ecosystem in the same way teams does
- Sometimes status seem slow to update
May 05, 2021
Skype for Business - Your Team Connected.
Skype for Business (formerly Lync) was being used on occasion for quick meetings. We enjoyed the easy-to-navigate user interface. If only our wifi was strong at the time of use. If you are looking for a great video conferencing tool that allows you to chat during calls and again the ease of use was a major selling point.
- Group chat during conferences to keep from interrupting the flow of the meeting.
- Ability to use MS Office Applications and collaborate as you move through the meeting when needed. Especially helpful when building manuals.
- Cell phone interface for chat makes it so much easier to have your meeting anywhere you are able to connect to the internet.
- Skype has come a long way and all the improvements make me feel that there isn't a need to use any other program. Unless...almost forgot...if you have really low RAM on your laptop it can cause some programs to slow down. Not a fault of Skype...more an internal tools issue.
May 03, 2021
Skype for Business is riding towards the sunset.
We started using Skype for Business [(formerly Lync)] as a replacement tool for Cisco WebEx, specifically for webinar hosting and customer service assistance. With a company that has four separate business divisions, we hosted webinars quite regularly. With multiple customer service teams, use of the platform for system troubleshooting where our customers could share their screen and show us their issues were quite common as well.
- Conference video calling
- Screen sharing
- Meeting scheduling, especially because of the plugin for Microsoft Outlook
- Reporting, especially if you are in need of knowing who logged in and participated in a session
- The browser-based application (for those that didn't want to download the desktop app) always seemed to have issues for our clients in other locations of the country
- Call clarity was frequently not good, and sometimes the meeting organizer/host couldn't even get audio connected.
Skype is still widely used in the company as a quick messenger type of chat to ask questions, get help and use for communication. It's an easy-to-use platform that allows users to quickly get their message out to others.
- Sending short and quick message is so easy.
- Attach small size files like image and other formats like Word, Excel works very well.
- Being able to view the previous messages actually works quite well.
- I think sending attachments to group chat can be confusing, definitely could use some improvement.
- Live video call and share screen features also have room for improvement, the constant lag becomes very annoying to the users.
- Video quality (in resolution) is still not the best compared to other leading web conferencing software.
April 29, 2021
Could use some improvement, good overall
Skype for Business is used by my organization as main point of contact to partners. We mostly used the instant messaging feature, but sometimes when needed, video was used as well. Quality was not the best, but still acceptable most of the times and users relied heavily on that because that was the only option to contact many partners.
- Instant messaging, voice and video solutions in one
- easy to use
- supports emojis
- allows you to add people from outside your company
- Sometimes you can have a hard time with stored credentials and password change
- Quality on video calls could use some improvement
- Could improve by adding features like gifs to be used within messages
April 29, 2021
Intelligence chat pack
Score 9 out of 10
Vetted Review
Verified User
Skype for Business is very easy and convenient tool used for messaging across our company. It is used by whole organization to communicate virtually. We find it best while seeing other user screen and when presenting the screen to others. Voice clarity are so clear and precise in the group meeting.
Easily send and receive the files. What else we need!!
Easily send and receive the files. What else we need!!
- Voice clarity
- Presentation
- GUI
- Few options are not easily available - like creating groups
- video quality
- Menu tab
April 29, 2021
Link for easy communication
Skype for Business has been a life saver. It provides global communication across our many sites and is easy to install. If the email is down or a user is away, they can use Skype on the phone or sometimes Skype is quicker. As a business product it's user friendly for most OS's and users. My users love the speed. You can set whether you're online or away and pop [out] multiple chat screens if you have a lot of conversations. You can merge conversations as well or best them to be neat and tidy. For IT users or the regular user you can do presentations by presenting your screen, or if you have trouble an IT pro can take control of your shared screen.
- Messaging
- Fast communication
- Easy installation
- Better use of remote control of computers
- Faster loading times
- More chat windows
- Better remote control ability for troubleshooting
April 28, 2021
Conferencing On The Go!
Score 10 out of 10
Vetted Review
Verified User
We use Skype to conduct a lot of our meetings with our partners abroad, where we can share screen/send files/text message all within this one application.
- Crystal clear screen sharing.
- File sharing that is not limited to images only.
- Voice calls
- mobile application can be improved to run on low end devices better
April 26, 2021
Still an alternative? Yes, depending on your scenario...
We use Skype for Business to solve the problem of communication with companies that haven't migrated to Teams yet. It helps us to chat with them, without hav[ing] to install a new chat application or change the way they use the application. It's being used by almost our entire organization.
- Add Groups to Main Screen
- Block Users
- Block Groups
- New features
- Communication with other tools
- Old interface
We're currently using Skype for Business alongside Microsoft Teams. [In] the past few years we used it as a communication and collaboration tool to host 1 on 1 calls and meetings. But Since a year we're [phasing] out the use because Microsoft is pushing Microsoft Teams as part of the Office 365 suite as the preferred replacement for Skype for Business.
- Voice calls over the network
- Chat in real-time with [colleagues]
- The possibility of video-chatting with coworkers
- The mobile client uses a lot of data (not suited for mobile data)
- Voice quality is not always good
Skype for Business is being used across the organization, but it´s our 2nd or 3rd choice in terms of usage.
During pandemic video calls are our "normal life" therefore we need solutions that can bring the best of online meetings with high quality and display a set of different tools to employees to use.
During pandemic video calls are our "normal life" therefore we need solutions that can bring the best of online meetings with high quality and display a set of different tools to employees to use.
- Imbedded app on notebooks
- Recognize brand
- Microsoft
- Audio/Video quality can improve
- Mobile app [doesn't] work properly
- I don't see their product improvements compared to [the] competition
April 23, 2021
Helped all areas of our business stay connected
Skype for Business (formerly Lync) has helped all areas of our business stay connected. Students, staff, and faculty all used it before the Teams integration. Students were able to interface with faculty on course matters, and staff on enrollment and other business. ITS was able to use Skype for Business (formerly Lync) to connect with any user who needed assistance.
- Communication
- Connectivity
- Support
- Chat management
- Support
- History is hard to view