Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business (formerly Lync), now part of Microsoft Teams

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Top Rated
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Score 7.5 out of 100
Top Rated
Skype for Business (formerly Lync), now part of Microsoft Teams

Overview

Recent Reviews

Great communication tool overall.

9
April 28, 2022
In my role, Skype has been useful for team meetings and gatherings. During the work from home part of my employment, it was a necessary …
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Skype Review

6
March 21, 2022
Skype for Business had an excellent use case. since we were using Microsoft products for Collaboration, the integration was seamless. the …

Skype keeps employees connected!

8
February 16, 2022
I use Skype for Business daily. It is very easy to use and allows me to easily and effectively communicate with other employees across the …
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Skype for Business - Review

7
January 26, 2022
Microsoft Skype for Business has solved instant messaging and video conferencing challenges, specifically throughout the pandemic. The …
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Meeting and a collaborative Tool

9
December 25, 2021
Have a quick video conversation with colleagues for project coordination that the market is solving problems. Thanks to Skype for …

Stay Connected with Skype for Business

5
November 07, 2021
Skype for Business makes it easy for us to connect and collaborate with coworkers and vendors: via message conversations and voice or …
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Skype for business review

9
October 27, 2021
Skype for business is used across the whole organization in Capgemini. We use Skype to connect with colleagues and to organize meetings. …
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Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2021
TrustRadius Award Top Rated 2020
TrustRadius Award Top Rated 2019

Popular Features

View all 17 features

Desktop sharing (193)

8.1
81%

High quality audio (192)

8.0
80%

High quality video (187)

7.8
78%

Low bandwidth requirements (184)

6.8
68%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is Skype for Business (formerly Lync), now part of Microsoft Teams?

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

2 people want pricing too

Alternatives Pricing

What is Google Voice?

Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

What is Discord?

Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for…

Features Scorecard

Performance & Compatibility of Online Events Software

7.4
74%

Screen Sharing

7.8
78%

Online Meetings / Events

7.7
77%

Online Events Collaboration

7.8
78%

Online Events Security

7.6
76%

Product Details

What is Skype for Business (formerly Lync), now part of Microsoft Teams?

Skype for Business was a unified communications tool superseded by Microsoft Teams.

For personal use, Skype Desktop and Mobile apps are still available for download, but for business functionality the vendor now fully supports Microsoft Teams as the replacement for Skype for Business.

Skype for Business (formerly Lync), now part of Microsoft Teams Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Skype for Business (formerly Lync), now part of Microsoft Teams?

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

What is Skype for Business (formerly Lync), now part of Microsoft Teams's best feature?

Reviewers rate Calendar integration and Live chat highest, with a score of 8.3.

Who uses Skype for Business (formerly Lync), now part of Microsoft Teams?

The most common users of Skype for Business (formerly Lync), now part of Microsoft Teams are from Enterprises (1,001+ employees) and the Information Technology & Services industry.

Reviews and Ratings

 (2459)

Ratings

Reviews

(1-25 of 182)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Zoom
Skype performs better overall and is more reliable in low connectivity areas. Skype also has more options for making changes on the back end(Sound/notifications/invitations, etc) to customize the experience better. An area of improvement for Skype vs Zoom would be their mobile platform.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We have recently started using the tools which I listed above, these are contemporary with all the additional features required for the world which is looking at the work from home option as the new normal, some functions in our organization are thinking of completely making work from home as a full-time option. having said this, there are several new use cases coming into the picture which require concurrent updates and sharing thoughts visually as if we do if we were in a common room, with the whiteboards, and so on. Skype for business is losing the sheen to this millennial software.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Skype is a great tool to increase communication across an organization. I believe Microsoft Teams encourages greater collaboration amongst employees by making conversations and chats easily accessible and also keeping a history of conversations to allow users to pick up where they left off. While Skype for Business is an extremely helpful tool I believe it could modernize and streamline a user experience.
Muhammad Hossain | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Skype enables me to have a conversation with people worldwide via calls or messaging, which is extremely convenient. We can share our work or presentation during the call by sending files, images, and even screen sharing. As a result of its superior video and audio quality, I'll always use this app instead of its competitors.
Jian Groenewald | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Zoom
For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use.
Shafiq Ahmed | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Through instant messaging and phone calls, Skype allows me to connect with people all over the world. Whether it is a company or personal communication, the overall experience is very streamlined and satisfying. During the call, you can send files, images and even screen sharing to share your work or presentation.
Score 3 out of 10
Vetted Review
Verified User
Review Source
  • Zoom
Our school district uses both Zoom and Microsoft Teams. Many of our users prefer Zoom over Teams because they say Zoom is easier. Not considering just the Chat feature, I like the ease of setting up a conference in Teams and sending out the calendar event. The integration of Teams with Outlook is great. Because Microsoft Teams works seamlessly between Chat and Microsoft Teams other features, the Chat features are embedded.
Score 6 out of 10
Vetted Review
Verified User
Review Source
I think it is inherently easier to use Skype for business; builds on well-established experience base of individual Skype users. Functionality seems to be upgraded reasonably frequently. Integrates well with Microsoft suite of applications
Roshni Rahman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
When compared to Skype, Flock is significantly less efficient, so we switched from Flock to Skype. We used AnyMeeting previously, but it proved to be somewhat limited. The mobile integration is excellent, but the browser support is mediocre, and the overall security is lacking. In light of the comparison and the extra features that Skype for Business provided, I prefer Skype over any other application.
Aononna Tazin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Hangouts have the worst user interface I've ever seen on a web application. Skype is a separate purchase, while Office 365 includes Skype as part of the subscription. When it comes to competing with Skype, Hangouts needs an overhaul of the UI. We've made the switch to Microsoft Teams, and it has a lot more to offer. Skype for Business (formerly Lync), now part of Microsoft Teams, is a handy tool. The most pressing issue was a lack of bandwidth. As a result of their limited RAM and processing speed, the work computers experience significant lag. Simply put, it worked flawlessly.
Dushyant Pathak (DKP) | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Most of the above applications are more suited to the newer age smaller companies that can experiment and switch. Our primary use case for Skype for [Business] was an enterprise software for large-scale communication using Microsoft's suite of products and authentication at a time when most of the above-mentioned products were not around in the market.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Hangouts has worst UI ever. It requires an additional purchase where skype comes free with office 365. Hangouts doesnt have dedicated PC or Mac app. It works only on browser due to which notifications are hit and miss. Skype has dedicated PC app but no web app. Hangouts needs a complete UI refresh to compete with Skype.
Firaz Peer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
This app integrates the features and functionality of Slack and Zoom into one app. This, when coupled with other MS platforms like Outlook, OneNote, OneDrive, and others makes this app a very compelling option when compared to others.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Skype for Business comes as part of the entire Microsoft package and thus gives confidence over other products in a way that it is part of entire Eco-system.
Other individual tools needs organisation permission because they are not part of eco system and thus can have impact on privacy, confidentiality etc..
Integration with outlook, Calender helps quickly have a look at colleagues schedule and plan work accordingly.
Score 10 out of 10
Vetted Review
Verified User
Review Source
The need was really a platform that would have instant messaging and video, however Microsoft Teams has proven to be one of the most complete and stable platforms in terms of functionalities and native compatibility with the complete Microsoft package.
Gavin Scott-Miller | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
Skype for Business (formerly Lync) at one time was the industry standard for communication and video calls. But times change, features adapt, and companies move on to new software focuses. That is what happened with Skype. If you use Skype for Business (formerly Lync), it probably still works fine and is free or included in other payment structures. However if you are choosing a new software, look elsewhere for the time being.
Score 9 out of 10
Vetted Review
Verified User
Review Source
I had used "IBM Sametime" [at] my last company. It was also a good tool but as good as Skype for Business is. Skype for Business has many features and very user-friendly but IBM Sametime [did] not [have as] many features. Sharing screen and taking command is one of the best features of Skype for Business and we can also share the only screen we want to share and parallel we can do the others works as well.
June 13, 2021

Okay app for IM

Sushant goyal | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Skype for Business existing before all these other softwares were present.
So legacy is maintained by Skype.
Main feature that stacks up Skype against all of the mentioned apps is security provided by Skype for Business apps. As we all know Zoom was not at all safe to use as lots of data were getting leaked but in case of Skype it was never a problem. So Skype will always be on priority in case of security.
May 19, 2021

The Hype of Skype

Heather Hicks | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We have switched to Teams, and it does offer a lot more so I think that it was the right choice, but Skype [for Business (formerly Lync)] was a very functional tool. The main issues were the bandwidth issues. The work computers aren't particularly high in RAM or processing speed so it would lag quite a bit. It worked well and was fairly intuitive otherwise.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Skype for Business was originally used as the de facto enterprise messaging app for our organization, but we have since changed to Microsoft Teams as it allows more built-in collaboration tools such as teams and integration to other apps like Outlook, SharePoint, Jira, Confluence and many more while still retaining a good voice and video call quality. However for smaller organization or more face to face teams, Skype would still be a good alternative.
Mohammad Aminul Islam | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Skype for Business is great for arranging interactive sessions with group members. It has great audio and video quality and live chat enable others to communicate with each other personally or as a group during any session. File sharing is also easy. It is best for its quality of service.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Before Skype we used Flock for communication. But Flock is not that much efficient as compare to Skype (video conferencing feature is not that much good, Skype provides very good authentication and permission features, and Skype UI is more user friendly then Flock) so we switch from Flock to Skype.