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Skype for Business Reviews

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1964 Ratings
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Score 7.8 out of 100
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Reviews (1-25 of 125)

Emiliano Monterubbianesi | TrustRadius Reviewer
April 08, 2020

Simple and complete tool for business communication. Great.

Emiliano Monterubbianesi
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Skype for Business's main area is internal corporate communication between colleagues in different cities. It is like a telephone but it is used from a computer, with headphones, with the possibility of seeing the status of the colleague with whom you want to communicate, you can send messages (chat), make calls, video calls, remote assistance, meetings with presentations, etc., all in a rather simple way. The configuration and the ability to select the tools with which to communicate (speakers and webcams, rather than headphones, rather than another device on the PC) can be improved.
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Emilee Baker | TrustRadius Reviewer
March 03, 2020

Skype For Business Review

Emilee Baker
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Skype is well suited for when you are in an office and need to know which coworkers are available and which ones are not. It lets you see which ones are on the phone or even away from their desk.

It isn't suitable for an everyday use just to chat. It isn't designed for that. It's to make the work space an easier place to communicate.

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Samantha McMahon | TrustRadius Reviewer
January 24, 2020

Decent Communication Tool

Samantha McMahon
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

This isn’t my favorite tool but it helps to be efficient with other co-workers. It’s an easy tool to figure out how to use. I prefer the regular Skype over this product but my company requires me to use this product.
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Anonymous | TrustRadius Reviewer
January 24, 2020

The best for interoffice messaging

Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Linking Skype for Business (formerly Lync) through add-ins to Outlook allows us to see when others are away or out of the office. So not only can we communicate with all across departments and locations, but we can know who isn't available as well, which is a big plus in my book.
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Anonymous | TrustRadius Reviewer
March 18, 2020

Good and flexible tool

Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Skype for Business is very useful for getting direct contact and immediate answers from other users. From time to time you may be waiting for days on a simple answer that you sent via email, however, you can get it directly with Skype. Also, it lets you know when someone is away or busy during meetings or even presenting. Also, it is useful in sharing your screen if necessary to help someone who is unfamiliar with a particular system some times when looking for users it has its drawbacks because a ton of unnecessary users may appear.
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Anonymous | TrustRadius Reviewer
January 13, 2020

Skype is the way!

Verified User
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Skype for Business is well suited when trying to talk to another individual very quickly. Conversations through Skype doesn't have to be as formal and one is able to reach someone in a very quick manner. Sharing some quick files is also handy when utilizing Skype. It is less suited when trying to have a more formal exchange.
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Sarah Bandy | TrustRadius Reviewer
September 17, 2019

Skype is THE Business!

Sarah Bandy
Score 7 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

You may be wondering why to choose Skype for Business and pay for Skype when there is also a free option. The free Skype doesn't come with features that would be helpful to a big group as it only has the capability to connect less than 25 participants in any one meeting. If you have a large group of employees that need to meet, Skype for Business is definitely worth the upgrade.
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yixiang Shan | TrustRadius Reviewer
October 16, 2019

A very good IM solution for business

yixiang Shan
Score 7 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

It is well suited for those in a Microsoft Windows based working environment, with strong and centralized IT Admin team to support it. If you need send big files often (>300M), then Skype for Business is not for you, considering the peer-to-peer approach has been replaced by the client-server-client mode, so file size has limits and also the performance is not so good.
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Gabriel Krahn | TrustRadius Reviewer
October 08, 2019

Microsoft's solution to web calling

Gabriel Krahn
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Skype for Business is really good when you need to set up a way of fast communication between a lot of people at the same time without spending tons of money on cellphone/internal calls. Also a cheaper alternative to other group meeting solutions like Webex or Jabber.
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Ho'omana Nathan Horton | TrustRadius Reviewer
September 20, 2019

Skype for Business has grown a lot since Lync, but is still a little outclassed by Teams and Zoom

Ho'omana Nathan Horton
Score 6 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Skype for Business (like its predecessor Lync) is nice for quick inter-office communication, but again, Microsoft Teams seems to be better for that stuff and allows for more collaboration. One of Skype's biggest weaknesses, as mentioned before, is how resource hungry it tends to be, so it's kind of a lot to leave on all the time.
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Chris Lesner | TrustRadius Reviewer
September 15, 2019

Skype for Business is a bit overrated

Chris Lesner
Score 4 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

If you have meetings that need to bring a lot of people into a conversation via phone or video, it would make sense to use Skype for Business. If you are already a Microsoft user for your email/calendar, the integrations with the calendar are extremely helpful, as every meeting has a default way for people to connect.
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Justin Wiebe | TrustRadius Reviewer
September 13, 2019

Skype for Business will Help you hit a home run!

Justin Wiebe
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

From a cost perspective, which we have to account for, it is very good, and I would recommend this to other schools of our size. It would not be as well suited for those only collaborating with a couple of staff/faculty members, as it is a bit over the top for that size. It is very well suited for meetings of 5+ users.
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Greg Madden, CISSP | TrustRadius Reviewer
September 12, 2019

Wonderful product with simple integration and immediate results

Greg Madden, CISSP
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Skype for Business is great for all general communication. Even some urgent situations can be handled depending on the amount of information that needs to be relayed. I look at Skype for Business as a sub 10 minute response time whereas email can be an hour or more. It's not always instant depending on how busy the other party is, but it does allow you to instantly reach out and pop up on someone's screen to get their attention rather quickly.
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María Lucía Santagata | TrustRadius Reviewer
August 20, 2019

An alternative when communicating with clients

María Lucía Santagata
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Skype for Business is a useful tool when you have to work with clients/teams abroad or remote, especially if the members of the team are all in different places. Of course, it's not very useful if you don't work remotely, and I think most users nowadays prefer Google Hangouts because it's already integrated with the e-mail services and Google Calendar, where usually people make their appointments.
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Cristian Bodnarasec | TrustRadius Reviewer
August 15, 2019

Skype for your Business

Cristian Bodnarasec
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Skype for Business can be used successfully for instant messaging and audio/video conferencing. Its integration with Office makes it a lot easier to connect to meetings and see the user's status in Outlook emails. While for screen sharing during conferences you can find better tools, you can still pick Skype for Business and be successful with it.
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Anne Schafroth | TrustRadius Reviewer
November 11, 2019

Using Skype

Anne Schafroth
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

We use it for training new features in our software. You have to be careful when sharing your desktop that only the appropriate people have access to highly confidential information. When used to train supervisors, you need to make sure they are only seeing information on teammates that they would normally have access to.
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Adriano Reis | TrustRadius Reviewer
July 06, 2019

An effective communication software

Adriano Reis
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Skype for Business is really useful whenever you have a meeting that you need to present something, but you cannot be in a meeting room or something like that. Then you use Skype for Business video conferences or just share your screen with one or more people and present them your projects.
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Denis Pereira | TrustRadius Reviewer
July 06, 2019

Excellent program for communication within the company

Denis Pereira
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Overall, Skype for Business is an excellent communication tool, delivering speed. Helping to get in touch with people who stay farthest inside the company. I believe that in general, Skype does not have many negative points, I recommend this program to other users. It works perfectly for small and large companies.
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Gabriel Oliveira | TrustRadius Reviewer
July 05, 2019

Skype for Business: Ideal tool for business communication

Gabriel Oliveira
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Skype for Business is a great tool for a company because it is where users will talk about work or something related to it. It can be used via voice, video, and conference. Skype is a simple tool, an interface that is quick to learn how to use.
Currently, the only negative point I have already reported is that Skype for Business has some failures when the conversation is between desktop and a mobile device.
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Renaud Renvoye | TrustRadius Reviewer
October 03, 2019

Good and reliable tool for instant messenger

Renaud Renvoye
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Skype for Business is very well suited when you are in a rush and need an answer right at that moment. If the person you need does not answer your email, then you can reach out to another person via instant messenger and you have good chance to get a response.
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Skype for Business Scorecard Summary

Likelihood to Recommend (1964)
7.8
Likelihood to Renew (7)
9.0
Usability (13)
7.6
Support Rating (39)
7.8
Implementation Rating (2)
7.0

Feature Scorecard Summary

High quality audio (120)
8.1
High quality video (115)
7.9
Low bandwidth requirements (112)
6.7
Mobile support (82)
7.2
Desktop sharing (120)
8.3
Whiteboards (73)
7.7
Calendar integration (109)
8.7
Meeting initiation (116)
8.3
Integrates with social media (52)
7.3
Record meetings / events (90)
7.8
Slideshows (65)
8.4
Live chat (112)
8.4
Audience polling (52)
7.9
Q&A (46)
7.7
User authentication (84)
8.1
Participant roles & permissions (92)
7.8
Confidential attendee list (67)
8.0

About Skype for Business

Skype for Business is part of Microsoft’s 365 suite offering and provides an IP PBX for online messaging and web conferencing. It includes features such as live streaming meetings, dialing into conference calls, and the ability to make, receive, and transfer calls via a computer or mobile device. It offers a free version of its service with basic features, and a licensed version that offers its full suite of tools.

Previously, Skype for Business integrated with Skype for Business Server to provide a complete, unified communications offering. However, in 2018, Microsoft announced that Microsoft Teams would eventually replace Skype for Business.

Existing users of Skype for Business can continue to utilize its software, and it is available for download, however, Microsoft itself recommends that potential users looking to work with Skype for Business, should purchase Microsoft Teams instead. Features of Skype for Business are being incorporated into Microsoft Teams, and Microsoft Teams includes many features that Skype for Business does not. However, users of Skype for Business can still use it alongside Microsoft Teams.

Skype for Business’s key features remain, such as its support for PSTN conferencing, video and audio recording of calls, and screen and computer access tool. Its support of PSTN allows for its users to connect their conference calls using their phones. These same calls can support up to 250 users.

Categories:  Collaboration,  VoIP,  Web and Video Conferencing

Skype for Business Technical Details

Operating Systems: Unspecified
Mobile Application:No