Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business (formerly Lync), now part of Microsoft Teams

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Top Rated
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Score 7.4 out of 100
Top Rated
Skype for Business (formerly Lync), now part of Microsoft Teams

Overview

Recent Reviews

Skype Review

6 out of 10
March 21, 2022
Skype for Business had an excellent use case. since we were using Microsoft products for Collaboration, the integration was seamless. the …
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Skype for business review

9 out of 10
October 27, 2021
Skype for business is used across the whole organization in Capgemini. We use Skype to connect with colleagues and to organize meetings. …
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Reviewer Sentiment

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Negative ()
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Awards

TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2021
TrustRadius Award Top Rated 2020
TrustRadius Award Top Rated 2019

Popular Features

View all 17 features

Desktop sharing (193)

8.1
81%

High quality audio (192)

8.0
80%

High quality video (187)

7.8
78%

Low bandwidth requirements (184)

6.8
68%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is Skype for Business (formerly Lync), now part of Microsoft Teams?

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

2 people want pricing too

Alternatives Pricing

What is Google Voice?

Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

What is Discord?

Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for…

Features Scorecard

Performance & Compatibility of Online Events Software

7.4
74%

Screen Sharing

7.8
78%

Online Meetings / Events

7.7
77%

Online Events Collaboration

7.8
78%

Online Events Security

7.5
75%

Product Details

What is Skype for Business (formerly Lync), now part of Microsoft Teams?

Skype for Business was a unified communications tool superseded by Microsoft Teams.

For personal use, Skype Desktop and Mobile apps are still available for download, but for business functionality the vendor now fully supports Microsoft Teams as the replacement for Skype for Business.

Skype for Business (formerly Lync), now part of Microsoft Teams Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Skype for Business (formerly Lync), now part of Microsoft Teams?

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

What is Skype for Business (formerly Lync), now part of Microsoft Teams's best feature?

Reviewers rate Calendar integration and Live chat highest, with a score of 8.3.

Who uses Skype for Business (formerly Lync), now part of Microsoft Teams?

The most common users of Skype for Business (formerly Lync), now part of Microsoft Teams are from Enterprises (1,001+ employees) and the Information Technology & Services industry.

Reviews and Ratings

 (2463)

Ratings

Reviews

(1-25 of 198)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
Skype is useful for collaborations across distances, including work from home, as well as a more convenient way to communicate with a large group of people. Skype is also useful to communicate with specific parties quickly, rather than relying on cellular service in areas where not as available. Skype is less useful if the team does not use computers , tablets, smartphones, etc in daily workflow as it would rarely be used.
March 21, 2022

Skype Review

Score 6 out of 10
Vetted Review
Verified User
Review Source
Well suited:
  • Direct integration with outlook
  • allows external communication
  • recording all video meetings is easy

Not well suited
  • Bandwidth issues when you compare it to zoom
  • people have been facing many problems as Skype is mixing the status updates
    Timestamp sync issues
  • Timestamp sync issues
Score 8 out of 10
Vetted Review
Verified User
Review Source
Organization of meetings were a cakewalk when I started using Skype for business back in 2014, I was able to check the calendars of colleagues when I try to schedule a meeting, this was so easy and precise, there was no need to check back with each of them for their availability and so on. Proposing a new time by tentatively accepting the meeting invite is something which I first learned on Skype for business we have always felt that the file transfer option could have been added for better track of conversations and the related documents which are shared over one platform itself.
Score 8 out of 10
Vetted Review
Verified User
Review Source
I would highly recommend Skype for Business for other business users. It has great benefits in helping users in an organization stay connected while still providing the ability to multitask. It also is nice to have the ability to turn any conversation into a group chat if there are other people that need to be included in a discussion. It is extremely helpful that conversation history is saved for users to refer to.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Skype for Business is well suited in the following scenario: when in an online meeting with a fixed number of people discussing some issue and there is a need to add other people in the meeting you can just do it with a simple add button, which has made it really easy compared to in-person meetings. The integration with Microsoft services like Exchange and Active Directory is really good.
Muhammad Hossain | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Skype is ideal for us because we rely on Microsoft products. We can make calls online with this tool as it is smooth and has one-on-one talks. Meetings of a size it is common in any enterprise. It also provides a way to communicate with the group and ask questions without interrupting the meeting’s flow.
Jian Groenewald | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Its well-suited for all my needs at this point. I wish though that connecting the app (from the corporate profile) to your personal phone would be a bit easier for people who do not have mobile phones with google suites on it.
Shafiq Ahmed | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I really support meeting in the office or at home - Skype for Business help me save time and improve my work. This programming is based entirely on a graph, so everyone can learn easily. Since there is no need to consider security, it has a good advantage in documents sharing.
Score 3 out of 10
Vetted Review
Verified User
Review Source
Our users say it takes too long to open and start using. The layout makes it more difficult to tell if there are multiple people on the strand. Having multiple conversations using Teams Chat is not as smooth as Skype. Skype and Lync were much easier to use than the Teams version. You could easily see favorites and groups but don't find them in Teams. We use Microsoft Teams for conferences and the chat inside the conferences are good but not if you just want to chat without using all of the Teams features, it not as user friendly as Skype.
Score 6 out of 10
Vetted Review
Verified User
Review Source
Good for multiple site team interactions, information sharing, and joint collaborative decision making. Everyone can see/hear the same information at the same time. Comments can be made and challenged together, assuring buy-in and consensus.
Roshni Rahman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Large-scale meetings with Skype for Business, formerly Lync, are collective in the tourism industry. That way, rather than having a group conversation, we can organize them into groups. One of these platforms has the best use case I've seen. Skype for Business has met all of our expectations. We used it for manual work and group brainstorming. It also allows us to communicate with the group and ask questions without disrupting the meeting's flow. I can't see a situation where Skype for Business wouldn't be our first choice.
Aononna Tazin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Skype for Business is perfect for companies and organizations that already use Microsoft. One-on-one conversations and online calls are possible with ease thanks to this tool. No matter how many people are involved in the meeting, it will be successful. Microsoft Teams has proven to be highly adaptable in our experience with it.
Dushyant Pathak (DKP) | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Appropriate: Firms using Microsoft suite of products. Large enterprise organizations. Orgs where ease of use is more important than more features. Where sharing a screen without video calling is often required. Less appropriate: Startups and small companies that can experiment with newer age tools, and especially those working with the much more popular Google workspace had better stick to Meet/Slack.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Skype for Business has a very good sound quality which differentiates it from other apps. Its video conferencing features are also good. With low data connectivity, you can connect with people at video conferences. Its ignore message button is also a very good feature that I like personally. It has some issues while sending messages when the recipient is offline and storing all chats on the Skype app.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Skype for business can be best suited for video calls. It has a very simple UI. However, it lacks many basic features such as noise cancellation, live captions, recalling a sent message. Search within the chat is very bad and not at all optimized. None the less it works smoothly on any device.
July 29, 2021

Skype 4 life

Score 3 out of 10
Vetted Review
Verified User
Review Source
[With Skype for Business (formerly Lync)] contacting team members is easy so you can get help at the click of a button. You can escalate that message to a voice call easily. You can then share your screen to users again at the touch of a button. You can drag and drop other users into calls and conferences when you need further input getting the tasks completed quickly and efficiently.
Firaz Peer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
This tool is really well suited for businesses and organizations that are already invested in the Microsoft ecosystem. While the quality of voice calling isn't the best for low bandwidth internet connections, this tool offers a great alternative to email, where messages and action items can easily get lost.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Skype for Business gives confidence that all business-related communications are safe and delivered to exact and intended persons.
We were looking for a conference feature for connecting with colleagues or adding additional colleagues while we are on call with one colleague. Earlier this was not possible. Skype's update helped us a lot in this.
Earlier there was no feature of sharing specific screen due to which entire desktop were shared and hence compromised privacy. But Skype update added that great feature.
Score 10 out of 10
Vetted Review
Verified User
Review Source
According to the experience already obtained with the product and the case uses, I can mention that Microsoft Teams can be used in any environment because it is a very effective tool.
Gavin Scott-Miller | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
If you just want a reliable video conferencing software, Skype for Business (formerly Lync) is good. They have multi-platform support and very seldom did I experience any drop outs or major issues.

However this software is aging and Microsoft has moved all focus onto Microsoft Teams, which has 95% of Skype's old features and is gaining new features every week. If you are looking for a full-featured communication platform, Skype for Business (formerly Lync) is not it. You might try looking at some other software.
Score 9 out of 10
Vetted Review
Verified User
Review Source
I [have been] using Skype for Business [for the] last 2 years [at] my current company. This is one of the best chit-chat and video conferencing software where you can talk within the whole organization. [...] Since my profile is 'Technical Associate" I used to get all the critical requests on Skype for Business. This tool is very simple and user-friendly. Sharing documents are very easy. We can show of status as available, busy, in meeting, do not disturb, away as per your [convenience]. [The] color feature is also available as per the status. Sharing [the] screen with others and taking command is one of the best and easiest features in Skype for Business.
June 13, 2021

Okay app for IM

Sushant goyal | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
It is well suited for every organization either it be small, medium or large who ever can afford it. Overall it is good app to start with but [a] little bit expensive.
Organization which just started functioning or are new comers which doesn't have big funding or budget can avoid Skype for Business as their instant messaging app and can opt for any other cheap apps.
Adam Jackson FGCLP MAHRI | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Skype for Business does the job it is designed for adequately and admirably. Our organization uses it to ensure all staff are able to contact each other via their work phone numbers, no matter whether they are working in the office, at home, or somewhere else entirely. To this end, it is very effective.