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Skype for Business, now part of Microsoft Teams

Skype for Business, now part of Microsoft Teams
Formerly Lync

Overview

What is Skype for Business, now part of Microsoft Teams?

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

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Recent Reviews

Beyond expectation

9 out of 10
January 17, 2024
Limited features for business collaboration find it lacking in terms of advanced features.Business depend heavily on communication tools …
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Great Software!

9 out of 10
December 16, 2022
We use Skype for Business to work with employees all across the country. The instant chat feature allows our staff to ask a quick question …
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Skype Review

6 out of 10
March 21, 2022
Skype for Business had an excellent use case. since we were using Microsoft products for Collaboration, the integration was seamless. the …
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Skype keeps employees connected!

8 out of 10
February 16, 2022
I use Skype for Business daily. It is very easy to use and allows me to easily and effectively communicate with other employees across the …
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Skype for Business - Review

7 out of 10
January 26, 2022
Microsoft Skype for Business has solved instant messaging and video conferencing challenges, specifically throughout the pandemic. The …
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Meeting and a collaborative Tool

9 out of 10
December 25, 2021
Have a quick video conversation with colleagues for project coordination that the market is solving problems. Thanks to Skype for …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Desktop sharing (189)
    8.8
    88%
  • High quality audio (188)
    8.0
    80%
  • High quality video (183)
    7.7
    77%
  • Low bandwidth requirements (180)
    6.6
    66%

Reviewer Pros & Cons

View all pros & cons
Verified User
Employee in Quality Assurance
Banking Company, 10,001+ employees
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Pricing

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Skype for Business, now part of Microsoft Teams

Skype for Business, now part of Microsoft Teams

N/A
Unavailable

What is Skype for Business, now part of Microsoft Teams?

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

11 people also want pricing

Alternatives Pricing

Microsoft Teams

Microsoft Teams

$5
per month
What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

GoTo Connect

GoTo Connect

$27
per month per user
What is GoTo Connect?

GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.

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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

7.6
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.5
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

7.8
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.6
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.1
Avg 8.3
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Product Details

What is Skype for Business, now part of Microsoft Teams?

Skype for Business was a unified communications tool superseded by Microsoft Teams.

For personal use, Skype Desktop and Mobile apps are still available for download, but for business functionality the vendor now fully supports Microsoft Teams as the replacement for Skype for Business.

Skype for Business, now part of Microsoft Teams Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

Reviewers rate Live chat highest, with a score of 9.2.

The most common users of Skype for Business, now part of Microsoft Teams are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(2582)

Attribute Ratings

Reviews

(1-25 of 195)
Companies can't remove reviews or game the system. Here's why
January 17, 2024

Beyond expectation

Verified User
Employee in Quality Assurance
Banking Company, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
It allows everyone to make calls using Internet. Screen sharing is very easy during calls without any difficulty. Setting up a meeting is done in fraction of seconds.Allows additional features for businesses and advanced technology capabilities. Compatibility feature is available to ensure communication regardless of the usage during meetings.
December 07, 2022

How could I work without Skype/Microsoft Teams?

Verified User
Manager in Customer Service
Information Technology & Services Company, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Skype for Business is absolutely useful - I wouldn't know how to work with a team without it. Simply essential for reaching out to people in your organization, having a voice and video calls, exchange files. One of the best scenarios I can pick to describe how important this tool is for the organization is the records we have of all communications - all users have a full history of their chats and interactions that have many benefits, but peace of mind is my favorite. Honestly, the only scenario I can think that Skype/Teams are not very much appropriate is when the communication is more email-like. In this case, an email will always be email - people tend to be more concise, and there's no explicit pressure on the reply.
October 26, 2022

"Reliable communication application, offers seamless integrations, and has numerous features."

Pavel Khan Opu | TrustRadius Reviewer
Pavel Khan Opu
Software Developer
Asian Information Technology Ltd. (AITL) (Information Technology & Services, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Skype for Business is a popular video, voice calls, IM, and file-sharing app. It's fast, easy to use, and has moderate colors for online meetings. Easy to use and the go-to app for texting and calling. Its processing logic makes it a reliable tool for negotiating tasks with teams or partners. Synchronizing a joint calendar for several accounts (personal, business, and subscription) needed a big picture of workflow for remote work.
July 15, 2022

Skype is budget friendly, easy to use and reliable software.

Kanchan Chandnani | TrustRadius Reviewer
Kanchan Chandnani
Junior Software Developer
INSNAPSYS (Computer Software, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
It is very easy to use and can be used for day-to-day client communication in companies as it provides easy screen sharing. I don't think it is appropriate while connecting large audiences in one frame, I hope the company will work on this ASAP and improve it with no time.
July 13, 2022

"Skype for Business is a remarkable communication tool that has widespread adoption."

Khairul Islam Tonmoy | TrustRadius Reviewer
Khairul Islam Tonmoy
Software Developer
STAR TECH IT solution Ltd (Information Technology & Services, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Skype for business is a secure, high-quality communication tool. It's easy to start a meeting with anyone quickly, or we can schedule it. We can connect with our international customers at a cost significantly lower than regular calls. Another benefit is allowing participants to share documents without ending the meeting quickly. It integrates with Outlook calendar, but meeting schedule changes won't appear until the application is restarted.
April 28, 2022

Great communication tool overall.

Verified User
Employee in Other
Automotive Company, 5001-10,000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype is useful for collaborations across distances, including work from home, as well as a more convenient way to communicate with a large group of people. Skype is also useful to communicate with specific parties quickly, rather than relying on cellular service in areas where not as available. Skype is less useful if the team does not use computers , tablets, smartphones, etc in daily workflow as it would rarely be used.
March 21, 2022

Skype Review

KP
Kapil Pai
PM
GH (Biotechnology, 501-1000 employees)
Score 6 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Well suited:
  • Direct integration with outlook
  • allows external communication
  • recording all video meetings is easy

Not well suited
  • Bandwidth issues when you compare it to zoom
  • people have been facing many problems as Skype is mixing the status updates
    Timestamp sync issues
  • Timestamp sync issues
March 07, 2022

The First video conference tool I have ever used

Verified User
Professional in Engineering
Consumer Electronics Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Organization of meetings were a cakewalk when I started using Skype for business back in 2014, I was able to check the calendars of colleagues when I try to schedule a meeting, this was so easy and precise, there was no need to check back with each of them for their availability and so on. Proposing a new time by tentatively accepting the meeting invite is something which I first learned on Skype for business we have always felt that the file transfer option could have been added for better track of conversations and the related documents which are shared over one platform itself.
February 16, 2022

Skype keeps employees connected!

Verified User
Analyst in Information Technology
Insurance Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I would highly recommend Skype for Business for other business users. It has great benefits in helping users in an organization stay connected while still providing the ability to multitask. It also is nice to have the ability to turn any conversation into a group chat if there are other people that need to be included in a discussion. It is extremely helpful that conversation history is saved for users to refer to.
January 26, 2022

Skype for Business - Review

Verified User
Manager in Information Technology
Information Technology & Services Company, 201-500 employees
Score 7 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Skype for Business is well suited in the following scenario: when in an online meeting with a fixed number of people discussing some issue and there is a need to add other people in the meeting you can just do it with a simple add button, which has made it really easy compared to in-person meetings. The integration with Microsoft services like Exchange and Active Directory is really good.
January 10, 2022

"Great Communication Tool At The Click Of A Button."

Muhammad Hossain | TrustRadius Reviewer
Muhammad Hossain
IT Project Manager
REXO IT (Information Technology & Services, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Skype is ideal for us because we rely on Microsoft products. We can make calls online with this tool as it is smooth and has one-on-one talks. Meetings of a size it is common in any enterprise. It also provides a way to communicate with the group and ask questions without interrupting the meeting’s flow.
January 07, 2022

Skype Business = Microsoft Teams = Power play!

Jian Groenewald | TrustRadius Reviewer
Jian Groenewald
Provisioning Administrator
Cloud Direct (Information Technology & Services, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Its well-suited for all my needs at this point. I wish though that connecting the app (from the corporate profile) to your personal phone would be a bit easier for people who do not have mobile phones with google suites on it.
December 25, 2021

Meeting and a collaborative Tool

Verified User
Team Lead in Marketing
Computer Software Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I really support meeting in the office or at home - Skype for Business help me save time and improve my work. This programming is based entirely on a graph, so everyone can learn easily. Since there is no need to consider security, it has a good advantage in documents sharing.
December 03, 2021

No longer the simple team player it used to be

YA
Yvette Ardoin
NOC
CPSB (Education Management, 1001-5000 employees)
Score 3 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Our users say it takes too long to open and start using. The layout makes it more difficult to tell if there are multiple people on the strand. Having multiple conversations using Teams Chat is not as smooth as Skype. Skype and Lync were much easier to use than the Teams version. You could easily see favorites and groups but don't find them in Teams. We use Microsoft Teams for conferences and the chat inside the conferences are good but not if you just want to chat without using all of the Teams features, it not as user friendly as Skype.
November 24, 2021

Your familiar Skype, optimized for business users

Verified User
C-Level Executive in Corporate
Pharmaceuticals Company, 11-50 employees
Score 6 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Good for multiple site team interactions, information sharing, and joint collaborative decision making. Everyone can see/hear the same information at the same time. Comments can be made and challenged together, assuring buy-in and consensus.
November 13, 2021

Uniqueness goes beyond the boundaries of communication

Aononna Tazin | TrustRadius Reviewer
Aononna Tazin
Customer Relationship Management Specialist
Green Light Ltd (Information Technology & Services, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Skype for Business is perfect for companies and organizations that already use Microsoft. One-on-one conversations and online calls are possible with ease thanks to this tool. No matter how many people are involved in the meeting, it will be successful. Microsoft Teams has proven to be highly adaptable in our experience with it.
November 12, 2021

Enterprise large scale collaboration tool - although it's slowly getting to be a dinosaur

Dushyant Pathak (DKP) | TrustRadius Reviewer
Dushyant Pathak (DKP)
Technology Analyst
Deutsche Bank (Information Technology & Services, 10,001+ employees)
Score 7 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Appropriate: Firms using Microsoft suite of products. Large enterprise organizations. Orgs where ease of use is more important than more features. Where sharing a screen without video calling is often required. Less appropriate: Startups and small companies that can experiment with newer age tools, and especially those working with the much more popular Google workspace had better stick to Meet/Slack.
August 09, 2021

Minimal UI and easy to use application

SD
Shanaya Desai
Process Executive
Patra Corporation (Information Technology & Services, 1001-5000 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype for business can be best suited for video calls. It has a very simple UI. However, it lacks many basic features such as noise cancellation, live captions, recalling a sent message. Search within the chat is very bad and not at all optimized. None the less it works smoothly on any device.
July 29, 2021

Skype 4 life

Verified User
Consultant in Customer Service
Telecommunications Company, 1001-5000 employees
Score 3 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
[With Skype for Business (formerly Lync)] contacting team members is easy so you can get help at the click of a button. You can escalate that message to a voice call easily. You can then share your screen to users again at the touch of a button. You can drag and drop other users into calls and conferences when you need further input getting the tasks completed quickly and efficiently.
July 14, 2021

Great option for Microsoft Office users

Firaz Peer | TrustRadius Reviewer
Firaz Peer
Assistant Professor
University of Kentucky School of Information Science (Higher Education, 5001-10,000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
This tool is really well suited for businesses and organizations that are already invested in the Microsoft ecosystem. While the quality of voice calling isn't the best for low bandwidth internet connections, this tool offers a great alternative to email, where messages and action items can easily get lost.
June 25, 2021

Skype Now Teams.. One stop shop for all Business communications

Verified User
Professional in Information Technology
Information Technology & Services Company, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype for Business gives confidence that all business-related communications are safe and delivered to exact and intended persons.
We were looking for a conference feature for connecting with colleagues or adding additional colleagues while we are on call with one colleague. Earlier this was not possible. Skype's update helped us a lot in this.
Earlier there was no feature of sharing specific screen due to which entire desktop were shared and hence compromised privacy. But Skype update added that great feature.
June 21, 2021

Title-holding champ has lost its edge

Gavin Scott-Miller | TrustRadius Reviewer
Gavin Scott-Miller
Project Manager
Gaylor Electric, Inc. (Construction, 1001-5000 employees)
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you just want a reliable video conferencing software, Skype for Business (formerly Lync) is good. They have multi-platform support and very seldom did I experience any drop outs or major issues.

However this software is aging and Microsoft has moved all focus onto Microsoft Teams, which has 95% of Skype's old features and is gaining new features every week. If you are looking for a full-featured communication platform, Skype for Business (formerly Lync) is not it. You might try looking at some other software.
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