Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business (formerly Lync), now part of Microsoft Teams

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Top Rated
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Score 7.5 out of 100
Top Rated
Skype for Business (formerly Lync), now part of Microsoft Teams

Overview

Recent Reviews

Great communication tool overall.

9
April 28, 2022
In my role, Skype has been useful for team meetings and gatherings. During the work from home part of my employment, it was a necessary …
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Skype Review

6
March 21, 2022
Skype for Business had an excellent use case. since we were using Microsoft products for Collaboration, the integration was seamless. the …

Skype keeps employees connected!

8
February 16, 2022
I use Skype for Business daily. It is very easy to use and allows me to easily and effectively communicate with other employees across the …
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Skype for Business - Review

7
January 26, 2022
Microsoft Skype for Business has solved instant messaging and video conferencing challenges, specifically throughout the pandemic. The …
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Meeting and a collaborative Tool

9
December 25, 2021
Have a quick video conversation with colleagues for project coordination that the market is solving problems. Thanks to Skype for …

Stay Connected with Skype for Business

5
November 07, 2021
Skype for Business makes it easy for us to connect and collaborate with coworkers and vendors: via message conversations and voice or …
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Skype for business review

9
October 27, 2021
Skype for business is used across the whole organization in Capgemini. We use Skype to connect with colleagues and to organize meetings. …
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Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2021
TrustRadius Award Top Rated 2020
TrustRadius Award Top Rated 2019

Popular Features

View all 17 features

Desktop sharing (193)

8.1
81%

High quality audio (192)

8.0
80%

High quality video (187)

7.8
78%

Low bandwidth requirements (184)

6.8
68%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is Skype for Business (formerly Lync), now part of Microsoft Teams?

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

2 people want pricing too

Alternatives Pricing

What is Google Voice?

Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

What is Discord?

Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for…

Features Scorecard

Performance & Compatibility of Online Events Software

7.4
74%

Screen Sharing

7.8
78%

Online Meetings / Events

7.7
77%

Online Events Collaboration

7.8
78%

Online Events Security

7.6
76%

Product Details

What is Skype for Business (formerly Lync), now part of Microsoft Teams?

Skype for Business was a unified communications tool superseded by Microsoft Teams.

For personal use, Skype Desktop and Mobile apps are still available for download, but for business functionality the vendor now fully supports Microsoft Teams as the replacement for Skype for Business.

Skype for Business (formerly Lync), now part of Microsoft Teams Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Skype for Business (formerly Lync), now part of Microsoft Teams?

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

What is Skype for Business (formerly Lync), now part of Microsoft Teams's best feature?

Reviewers rate Calendar integration and Live chat highest, with a score of 8.3.

Who uses Skype for Business (formerly Lync), now part of Microsoft Teams?

The most common users of Skype for Business (formerly Lync), now part of Microsoft Teams are from Enterprises (1,001+ employees) and the Information Technology & Services industry.

Reviews and Ratings

 (2459)

Ratings

Reviews

(1-25 of 198)
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March 21, 2022

Skype Review

Score 6 out of 10
Vetted Review
Verified User
Review Source
Skype for Business had an excellent use case. since we were using Microsoft products for Collaboration, the integration was seamless. the organization seamlessly moved from another product to Skype. The migration and transition was extremely satisfying feeling.
The functionality is well integrated with other Office 356 programs
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Skype for business for almost all business meetings, being an international organization and having to work with colleagues mostly outside of the country skype for business is one of the tools which is part of the startup list in our desktops, workstations, and laptops some of us use it even in our handheld devices. The only feature which was missing in the version which our company was using is the ability to transfer files this is one of the most used tools/software for most of us.
Score 8 out of 10
Vetted Review
Verified User
Review Source
I use Skype for Business daily. It is very easy to use and allows me to easily and effectively communicate with other employees across the organization. Skype also allows me to connect with coworkers via voice and video calls and also provides the capability of sharing my desktop for enhanced efficiency.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Microsoft Skype for Business has solved instant messaging and video conferencing challenges, specifically throughout the pandemic. The majority of our meetings are conducted with Skype for Business. There are different features you can benefit from including the ability to present your desktop or PowerPoint slides, as well as using a whiteboard for drawings.
Muhammad Hossain | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Skype for Business is imperative that we use it in our organization during this uncertain time. A good thing about Excel and Outlook is how well they work with each other. During a meeting, switching between mobile and desktop is smooth. At the start of a meeting, useful reminders or notifications are sent. The interface is reminiscent of a sequence of Google Docs and GoToMeeting. I can do so much with this software and with my colleagues. It’s easy to tag people in chats using the Android app, which is user-friendly. Messages can be made “important” to get everyone’s attention. When I left Zoom for Microsoft, security concerns were a major factor in my decision. Connecting to my email provider is convenient, and the software is easy to use.
Shafiq Ahmed | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Have a quick video conversation with colleagues for project coordination that the market is solving problems. Thanks to Skype for Business, the flexibility of our meetings has been improved. I can use it on my android or laptop. It is portable, so I can use it no matter where I am. It greatly expands our contact methods from sharing to team management, everything is concentrated in one area. It simplifies everything. As opportunities for working from home increase, organizations will benefit from implementing this approach. The collaboration feature is great, allowing the team to collaborate in real time. Very suitable for working from home.
Score 3 out of 10
Vetted Review
Verified User
Review Source
I was a Lync user for many years and loved it. I made the switch to Skype for Business with no difficulty because they were very similar. When Lync was no longer supported, training people on the switch was not difficult because of so many similarities. Going to Skype for Business (formerly Lync), now part of Microsoft Teams, is a whole different story. My IT networking staff doesn't like it either. If a user wants to use Teams only for chatting, it doesn't make since to open Teams for only that purpose. Because Microsoft Teams has channels, this adds confusion for chatting. More features add more complexity, which can be more difficult to understand. Teams stills allows our organization to talk amongst departments as Skype did, which addresses our scope of need.
Score 6 out of 10
Vetted Review
Verified User
Review Source
The system is used across our internal organization which has 3 geographically distinct locations in the USA. We frequently use it for conferences with vendors, suppliers, and key opinion leaders. It is intuitive to use, loads easily, and allows one to display presentations, edit same, share other information and see the various members on the 'call'.
Roshni Rahman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Skype for business in every department of our company. In the past, it was our primary method of communicating with colleagues. We continue to use this application, but not regularly. Easy integration with other Office apps like Outlook and other office suites makes it accessible from any device. We use this software throughout the entire company because it works well with other Microsoft products. When it comes to our development team, we're using it for both internal and external communication. And we are making heavy use of it for business tourism development at this time of the pandemic.
Aononna Tazin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use this tool because it is compatible with all Microsoft products. We used to use Skype for Business (formerly Lync), now part of Microsoft Teams, to call and text our colleagues. We still use Skype for Business, but we don't use it nearly as much as we'd like to. Using it is more enjoyable because of its unique features, and it works seamlessly with Microsoft Outlook and other office applications. The UI is simple and easy to understand. With one click, we can join a team or chat with someone in groups, rather than open an app, search for the person, and then call or text them.
Dushyant Pathak (DKP) | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Skype for [Business] is the default communication tool used across our organization for all parallels - Tech, Finance, HR. Even interviews for our firm are done via the platform. A major part of our office infrastructure depends on Office 365 suite and [using] Outlook for mails and calendars. Thus, the need was for an instant communication platform, customizable for enterprise, that could integrate well with these, and what better option than another Microsoft product. Skype makes it easy to reach out to any person within the firm via just her/his name or email ID, start instant chats, retrieve them via outlook, share screens, video calls, and voice calls - all of which are used roughly 20-30 times a day on average by an average employee. For an organization with over 90000 employees, a tool that could integrate well with the existing Outlook infrastructure, and provide a means for communication, voice and video calls, screen sharing, and office status (Available/Busy/OOO etc), Skype was the best possible option. Noteworthy that Skype for [Business] was started being used at a time when MS Teams was not launched yet.
Score 5 out of 10
Vetted Review
Verified User
Review Source
Skype for Business makes it easy for us to connect and collaborate with coworkers and vendors: via message conversations and voice or video calls. We can also use SFB to exchange files quickly. The good thing about skype for business is that you can install it on a variety of platforms e.g. IOS/Android/Windows
Score 9 out of 10
Vetted Review
Verified User
Review Source
Skype for business is used across the whole organization in Capgemini. We use Skype to connect with colleagues and to organize meetings. We also connect with clients from different organizations to take meetings and to review the product. With add to favorites feature, I can add my contacts to favorites and can easily access them anytime without searching every time.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Skype for business used to be our sole communication tool within our organization. It offers the best video calling and conferences experience. We use this extensive company-wide. It is easily integrated with outlook and other office apps. It has a simple UI with a minimalistic feel to it. It lacks many features that are being offered in most of the communication tools these days. It has quite a classic appeal to it.
July 29, 2021

Skype 4 life

Score 3 out of 10
Vetted Review
Verified User
Review Source
[Skype for Business (formerly Lync) is] used for messaging between users where users can see each others status and understand how likely your message will be answered. We escalate calls to full two way voice from messages, we also conference other people in with a drag and drop action that is very easy. We can escalate the call to full video conferencing with multiple users. We can also share our screens and uses can control each others desktops.
Firaz Peer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use this tool across the entire organization as it integrates well with other Microsoft products that we use. This integration is great as it allows information (like availability, contact details, etc) to be shared across platforms. One can join a meeting in Teams or chat with someone with just a click rather than going through multiple steps of opening a new app, looking for the person, and then calling/messaging them.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Skype for Business is the only and primary tool for communication amongst team
members and with the clients. It is used for having quick chats and long meetings.
Sharing the contents while the meeting is going is an effortless and a very useful feature.
So basically it is used for communicating across an organization. Just search a name and you are right away connected to the colleague.
Score 10 out of 10
Vetted Review
Verified User
Review Source
It has turned out to be a very efficient tool for the organization, providing a solution to various scenarios such as holding meetings for people in the organization who were in some remote place, as well as the speed of communication through chat and file sharing among users of the organization.
Gavin Scott-Miller | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
Communication is a hard problem to solve. Everyone communicates, but everyone also does it differently.

We used to utilize Skype for Business (formerly Lync) before making a switch to Microsoft Teams. Skype for Business (formerly Lync) allows teams of people to video conference, chat, and keep in touch. Its methodologies are rapidly becoming out of date as the service declines in users as more and more people make the switch.
June 13, 2021

Okay app for IM

Sushant goyal | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Skype for business was the foremost used instant messaging and video calling software used in my organization.
Previously it was used by whole organization but now it is limited to various teams in the organization, as another software are being used now.
Skype is used to share messages between colleagues, teammates any internal team messages. It is very easy to install and use.
Akhilesh Arya | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We are using Skype for Business in our organization for business majorly for secure internet calls. Most of the Professors are doing their research work and for that they have to be in touch with the researchers from around the globe. We are also using it to communicate with our development team who is working on the deployment and regular maintenance of the software we are using on the campus. Accept that during this pandemic time we are using it for interview purpose.
Adam Jackson FGCLP MAHRI | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Skype for Business (formerly Lync) is currently being used throughout all departments in the entire organization. It is used as the front end communications application, whether it be for internal calls, external calls, message bank, or instant messages. It is also used for video conferencing, which has been especially useful during lockdowns and times that staff have had to work from home.