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Skype for Business, now part of Microsoft Teams

Skype for Business, now part of Microsoft Teams
Formerly Lync

Overview

What is Skype for Business, now part of Microsoft Teams?

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

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Recent Reviews

Beyond expectation

9 out of 10
January 17, 2024
Limited features for business collaboration find it lacking in terms of advanced features.Business depend heavily on communication tools …
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Great Software!

9 out of 10
December 16, 2022
We use Skype for Business to work with employees all across the country. The instant chat feature allows our staff to ask a quick question …
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Skype Review

6 out of 10
March 21, 2022
Skype for Business had an excellent use case. since we were using Microsoft products for Collaboration, the integration was seamless. the …
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Skype keeps employees connected!

8 out of 10
February 16, 2022
I use Skype for Business daily. It is very easy to use and allows me to easily and effectively communicate with other employees across the …
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Skype for Business - Review

7 out of 10
January 26, 2022
Microsoft Skype for Business has solved instant messaging and video conferencing challenges, specifically throughout the pandemic. The …
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Meeting and a collaborative Tool

9 out of 10
December 25, 2021
Have a quick video conversation with colleagues for project coordination that the market is solving problems. Thanks to Skype for …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Desktop sharing (190)
    8.8
    88%
  • High quality audio (189)
    8.0
    80%
  • High quality video (184)
    7.7
    77%
  • Low bandwidth requirements (181)
    6.6
    66%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Skype for Business, now part of Microsoft Teams?

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

10 people also want pricing

Alternatives Pricing

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

What is GoTo Connect?

GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.

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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

7.5
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.5
Avg 8.0

Online Meetings / Events

Features related to hosting and attending meetings and events online.

7.8
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.6
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8
Avg 8.4
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Product Details

What is Skype for Business, now part of Microsoft Teams?

Skype for Business was a unified communications tool superseded by Microsoft Teams.

For personal use, Skype Desktop and Mobile apps are still available for download, but for business functionality the vendor now fully supports Microsoft Teams as the replacement for Skype for Business.

Skype for Business, now part of Microsoft Teams Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

Reviewers rate Live chat highest, with a score of 9.1.

The most common users of Skype for Business, now part of Microsoft Teams are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(2587)

Attribute Ratings

Reviews

(1-25 of 196)
Companies can't remove reviews or game the system. Here's why
January 17, 2024

Beyond expectation

Score 9 out of 10
Vetted Review
Verified User
Limited features for business collaboration find it lacking in terms of advanced features.Business depend heavily on communication tools and any technical issues often lead to disruption in productivity targets.Need to follow regulatory compliance before using the product and ensure the procedure needs to follow without breaking any Compliance. Sometimes the usage may also depend on Internet connectivity.
December 16, 2022

Great Software!

Score 9 out of 10
Vetted Review
Verified User
We use Skype for Business to work with employees all across the country. The instant chat feature allows our staff to ask a quick question without it getting lost in an email.
Score 9 out of 10
Vetted Review
Verified User
We used to have Skype as the main internal chat tool at the company. I remember liking it since the beginning - it is very easy to use, and I had complete familiarity with my personal account for many, many years. The fact that it is integrated with all the other Microsoft applications makes it very useful; I am always connected to the people in my organization. We use it internally for daily chatting, file exchange, and virtual meetings. The only "problem" I could see is the interface - compared to Microsoft Teams' look and feel, Skype is not really nice (but we could just only notice later!).
Pavel Khan Opu | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Skype for Business has become our organization's de facto standard for internal communication across our departments. It lets us share screens, make voice and video calls, and update office status. It has screen-sharing, file transfer, video calling, and group calling, we use Office 365, and Outlook handles email and calendars. I appreciate how the uncluttered dialer and lightning-fast contact recognition are consistent across all of our devices and how easy it is to navigate. Its unique emojis are instantly recognizable and memorable and have many more characters. This program's features—including texting, calling, and integrating with international and local lines—make it worthwhile for professionals without overwhelming them.
Khairul Islam Tonmoy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We use Skype for Business as one of the best ways to connect. We can use it anywhere, boosting communication. It is excellent for chats, calls, and videoconferencing, but I can also remotely access other users' desktops to help them as if I were there. The adaptability of the meetings held by our organization has vastly improved as a direct result of this development. We can use it on our laptops or desktop computer and phone. Skype for Business's ability to be set up on mobile devices and laptops is one of its most appealing features. As far as tools go, Skype for Business is right up there.
March 21, 2022

Skype Review

Score 6 out of 10
Vetted Review
Verified User
Skype for Business had an excellent use case. since we were using Microsoft products for Collaboration, the integration was seamless. the organization seamlessly moved from another product to Skype. The migration and transition was extremely satisfying feeling.
The functionality is well integrated with other Office 356 programs
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Skype for business for almost all business meetings, being an international organization and having to work with colleagues mostly outside of the country skype for business is one of the tools which is part of the startup list in our desktops, workstations, and laptops some of us use it even in our handheld devices. The only feature which was missing in the version which our company was using is the ability to transfer files this is one of the most used tools/software for most of us.
Score 8 out of 10
Vetted Review
Verified User
I use Skype for Business daily. It is very easy to use and allows me to easily and effectively communicate with other employees across the organization. Skype also allows me to connect with coworkers via voice and video calls and also provides the capability of sharing my desktop for enhanced efficiency.
Score 7 out of 10
Vetted Review
Verified User
Microsoft Skype for Business has solved instant messaging and video conferencing challenges, specifically throughout the pandemic. The majority of our meetings are conducted with Skype for Business. There are different features you can benefit from including the ability to present your desktop or PowerPoint slides, as well as using a whiteboard for drawings.
Muhammad Hossain | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Skype for Business is imperative that we use it in our organization during this uncertain time. A good thing about Excel and Outlook is how well they work with each other. During a meeting, switching between mobile and desktop is smooth. At the start of a meeting, useful reminders or notifications are sent. The interface is reminiscent of a sequence of Google Docs and GoToMeeting. I can do so much with this software and with my colleagues. It’s easy to tag people in chats using the Android app, which is user-friendly. Messages can be made “important” to get everyone’s attention. When I left Zoom for Microsoft, security concerns were a major factor in my decision. Connecting to my email provider is convenient, and the software is easy to use.
Score 9 out of 10
Vetted Review
Verified User
Have a quick video conversation with colleagues for project coordination that the market is solving problems. Thanks to Skype for Business, the flexibility of our meetings has been improved. I can use it on my android or laptop. It is portable, so I can use it no matter where I am. It greatly expands our contact methods from sharing to team management, everything is concentrated in one area. It simplifies everything. As opportunities for working from home increase, organizations will benefit from implementing this approach. The collaboration feature is great, allowing the team to collaborate in real time. Very suitable for working from home.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
I was a Lync user for many years and loved it. I made the switch to Skype for Business with no difficulty because they were very similar. When Lync was no longer supported, training people on the switch was not difficult because of so many similarities. Going to Skype for Business (formerly Lync), now part of Microsoft Teams, is a whole different story. My IT networking staff doesn't like it either. If a user wants to use Teams only for chatting, it doesn't make since to open Teams for only that purpose. Because Microsoft Teams has channels, this adds confusion for chatting. More features add more complexity, which can be more difficult to understand. Teams stills allows our organization to talk amongst departments as Skype did, which addresses our scope of need.
Score 6 out of 10
Vetted Review
Verified User
The system is used across our internal organization which has 3 geographically distinct locations in the USA. We frequently use it for conferences with vendors, suppliers, and key opinion leaders. It is intuitive to use, loads easily, and allows one to display presentations, edit same, share other information and see the various members on the 'call'.
Aononna Tazin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use this tool because it is compatible with all Microsoft products. We used to use Skype for Business (formerly Lync), now part of Microsoft Teams, to call and text our colleagues. We still use Skype for Business, but we don't use it nearly as much as we'd like to. Using it is more enjoyable because of its unique features, and it works seamlessly with Microsoft Outlook and other office applications. The UI is simple and easy to understand. With one click, we can join a team or chat with someone in groups, rather than open an app, search for the person, and then call or text them.
Dushyant Pathak (DKP) | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Skype for [Business] is the default communication tool used across our organization for all parallels - Tech, Finance, HR. Even interviews for our firm are done via the platform. A major part of our office infrastructure depends on Office 365 suite and [using] Outlook for mails and calendars. Thus, the need was for an instant communication platform, customizable for enterprise, that could integrate well with these, and what better option than another Microsoft product. Skype makes it easy to reach out to any person within the firm via just her/his name or email ID, start instant chats, retrieve them via outlook, share screens, video calls, and voice calls - all of which are used roughly 20-30 times a day on average by an average employee. For an organization with over 90000 employees, a tool that could integrate well with the existing Outlook infrastructure, and provide a means for communication, voice and video calls, screen sharing, and office status (Available/Busy/OOO etc), Skype was the best possible option. Noteworthy that Skype for [Business] was started being used at a time when MS Teams was not launched yet.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Skype for Business makes it easy for us to connect and collaborate with coworkers and vendors: via message conversations and voice or video calls. We can also use SFB to exchange files quickly. The good thing about skype for business is that you can install it on a variety of platforms e.g. IOS/Android/Windows
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Skype for business used to be our sole communication tool within our organization. It offers the best video calling and conferences experience. We use this extensive company-wide. It is easily integrated with outlook and other office apps. It has a simple UI with a minimalistic feel to it. It lacks many features that are being offered in most of the communication tools these days. It has quite a classic appeal to it.
July 29, 2021

Skype 4 life

Score 3 out of 10
Vetted Review
Verified User
Incentivized
[Skype for Business (formerly Lync) is] used for messaging between users where users can see each others status and understand how likely your message will be answered. We escalate calls to full two way voice from messages, we also conference other people in with a drag and drop action that is very easy. We can escalate the call to full video conferencing with multiple users. We can also share our screens and uses can control each others desktops.
Firaz Peer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use this tool across the entire organization as it integrates well with other Microsoft products that we use. This integration is great as it allows information (like availability, contact details, etc) to be shared across platforms. One can join a meeting in Teams or chat with someone with just a click rather than going through multiple steps of opening a new app, looking for the person, and then calling/messaging them.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Skype for Business is the only and primary tool for communication amongst team
members and with the clients. It is used for having quick chats and long meetings.
Sharing the contents while the meeting is going is an effortless and a very useful feature.
So basically it is used for communicating across an organization. Just search a name and you are right away connected to the colleague.
Gavin Scott-Miller | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Communication is a hard problem to solve. Everyone communicates, but everyone also does it differently.

We used to utilize Skype for Business (formerly Lync) before making a switch to Microsoft Teams. Skype for Business (formerly Lync) allows teams of people to video conference, chat, and keep in touch. Its methodologies are rapidly becoming out of date as the service declines in users as more and more people make the switch.
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