Skype for Business, now part of Microsoft Teams

Skype for Business, now part of Microsoft Teams
Formerly Lync

Customer Verified
Top Rated
Score 7.4 out of 10
Top Rated
Skype for Business, now part of Microsoft Teams

Overview

What is Skype for Business, now part of Microsoft Teams?

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.
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Recent Reviews

Great Software!

9 out of 10
December 16, 2022
We use Skype for Business to work with employees all across the country. The instant chat feature allows our staff to ask a quick question …
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Skype Review

6 out of 10
March 21, 2022
Skype for Business had an excellent use case. since we were using Microsoft products for Collaboration, the integration was seamless. the …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Desktop sharing (194)
    8.4
    84%
  • High quality audio (193)
    8.0
    80%
  • High quality video (188)
    7.8
    78%
  • Low bandwidth requirements (185)
    6.7
    67%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Unavailable

What is Skype for Business, now part of Microsoft Teams?

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

4 people want pricing too

Alternatives Pricing

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

What is TeamViewer?

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

7.4Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8Avg 8.1

Online Meetings / Events

Features related to hosting and attending meetings and events online.

7.8Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

7.7Avg 8.4
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Product Details

What is Skype for Business, now part of Microsoft Teams?

Skype for Business was a unified communications tool superseded by Microsoft Teams.

For personal use, Skype Desktop and Mobile apps are still available for download, but for business functionality the vendor now fully supports Microsoft Teams as the replacement for Skype for Business.

Skype for Business, now part of Microsoft Teams Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

Reviewers rate Desktop sharing and Calendar integration and Live chat highest, with a score of 8.4.

The most common users of Skype for Business, now part of Microsoft Teams are from Enterprises (1,001+ employees).
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Comparisons

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Reviews

(1-25 of 40)
Companies can't remove reviews or game the system. Here's why
Layon Domiciano | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
As every team has strengths and weaknesses, I believe that every team can improve on points such as speed, practicality, communication. I haven't had many occurrences for which I needed Skype support, but the ones I did have were well attended to and got resolved.
Jatel Desai | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
There are only ever minor bugs on Microsoft's Skype for Business. This makes it easy to troubleshoot for users and IT departments. Uninstalling and reinstalling the app provides a solution to most problems resulting from the application. The simplicity and ease of the tool makes it less probable for need of support.
Score 9 out of 10
Vetted Review
Verified User
I didn't have any particular problems with Skype for Business, but we have assistance with Microsoft tools with a partner who is not always precise and punctual. I don't know if it is possible to have direct assistance from Microsoft Italy and if this is actually more precise and punctual.
Score 9 out of 10
Vetted Review
Verified User
Reliable product with minimal issues. Haven't had to contact support for questions on this product. Minor glitches can be resolved with a quick google search, and there are constant updates that Microsoft pushes out to the software to keep security updated.
January 13, 2020

Skype is the way!

Score 10 out of 10
Vetted Review
Verified User
The support team behind Skype for Business is there. If there is any issue or problem, I would reach out and get a response in a quick and timely manner.
Score 8 out of 10
Vetted Review
Verified User
Skype for Business is a good tool and reliable to use for instant messaging. In the company I was working with, it was an easy way to get a hold of people. I really liked that over email sometimes (easier to ignore an email than it is an instant message you receive, especially if your status is shown as available).
September 26, 2019

Hidden Gem in Office 365

Kaleb-John Loo | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Skype for Business is being retired by Microsoft meaning that the support for the product is lacking. It is easy to use and any support for existing features are available. There are online support articles on the Microsoft website which explain how to get started with Skype for Business. The only downside is that Microsoft is not concerned with improving the product.
Ho'omana Nathan Horton | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Skype has been around long enough that there's quite a lot of resources available online, including from Microsoft. However, this can also be problematic since it's been through so many versions, and sometimes support for one version or iteration of Skype is totally irrelevant for the most recent version. This has improved recently as Microsoft has worked to unify their apps, but there's still plenty of room for improvement.
September 17, 2019

Skype is THE Business!

Sarah Bandy | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
Chris Lesner | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Microsoft Customer support is terrible all around. We have tried to get ahold of them constantly and get in the loops of customer service where no one knows what to do and no individuals are able to help us ever. The online forums are fine, but also throw you in a custom service loop as well.
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