Reviews (1-25 of 80)
- Phone calls. This is the best feature Skype produces, and it has been good since inception. You can buy new numbers; you can reroute calls, you can mute, you can do three-party calls, and more.
- Foreign numbers. That is important for persons who have relatives in other countries, as they make local calls only to reach you and they don't get charged for the international calls, you are.
- Call quality. For many years, Skype has produced the best audio quality and the call stability is excellent. The VoIP competitors have a much lower stability.
- Skype for Windows takes a lot of time to load and start. Unexpectedly, a Microsoft product is so slow to start when the Windows and Skype engineers are under the same umbrella.
- Significant confusion for login credentials. Is the phone number the primary credential? Or is the login ID? Same phone number cannot be used for two logins! So, login ID is not irrelevant?
- Remote access functions have been deprecated but no indication whatsoever to where they have been ported if any. It would be very polite if Skype would say: "This functionality is now under product X."
- Product vision. On Messaging, is it a competitor of WhatsApp? On Notifications, is it a competitor of Twitter? On Phone calls, is it a future competitor of the Telephone companies? Who knows where this product will be in the next three years? I like Microsoft a lot, but here is where I suggest calling Steve Ballmer for a 30-minutes vision conversation, and you guys will be all set.
It is less appropriate for video conferences where a leader allows many participants to speak, share documents, and interact using their cameras (PC or cell phones) all at the same time. Zoom has taken the lead in this area. It is sad to see that PlaceWare, a pioneer at one time, has lagged behind after Microsoft bought it.
- It is easy to use Skype to leave messages and set up a time to connect especially if the other person is in a different time zone.
- Everyone is familiar with Skype so we don't have to spend time explaining it.
- It's easy to keep track of our contacts.
- The visual and audio quality depends on the internet connection. Sometimes it is good, sometimes it is broken up and we have to try again later or use the phone.
- Using Skype on a cell phone is easy to set up but the quality on cell phones is very hit or miss.
- It allows you to join in on meetings while out in the field by a mobile device.
- Skype gives you the comfort of meeting from your own office/desk.
- Skype saves you drive time and fuel costs.
- Skype does everything that we expect it to do. No complaints that I am aware of.
- Skype does video calls very well. The connection is usually good and the video quality is good.
- The app for Skype on my iPad Pro is pretty awesome. I hardly ever use Skype on my computer because it has all the features I need.
- I like that Skype is free for what I need. I have never needed to purchase Skype credits because I don't need to use voice mail, send SMS texts or make calls to a landline, cell or outside of Skype.
- Honestly, I wish Skype was integrated more into the other apps I use. Although I do use Skype a lot, I prefer to use Google Meets because I automatically get a conference link when I add a meeting to my calendar. This just makes it easier for me.
- Other than the above, I think Skype does a really good job - so good that most people mention Skype when I offer to do a video chat.
- Communication - face to face from different locations
- Conduct interviews with candidates who aren't local
- Great for video conferences as well.
- Sometimes we have connectivity issues, but that's probably more on our end.
- Nothing else. We love the product.
- Interviews with candidates who aren't local
- Video conferences
- Using Messenger to communicate with someone
- Skype is great for instant communication
- Skype is good for getting an answer quick
- It's great for VoIP.
- I kinda wish I could reach my Google Hangouts contacts in Skype.
- Sometimes it's hard to find a user without asking them for their info.
- Voice quality is excellent as compared to some other VOIP services.
- Allows for recording and tracking of calls.
- Maintains phonebook.
- Updates should be sent as proactive emails.
- Messaging is a little awkward.
- Need the ability to change Skype name on the fly.
- Video calls work great.
- Screen share is great.
- There are bugs with text chat history. It will not show the time correctly. The way it is supposed to show is that the latest chat is at the bottom, however, more than often the latest text chat doesn't show at the bottom but somewhere in between older chat messages.
- It doesn't have the capability to allow call recordings if you are using Skype to call the phone number. It won't allow third parties to integrate for call recording too even if you are a business user and have Skype manager account
- Their security is obnoxious with the Support Team not knowing what's wrong. I had one of my reps account blocked within 2 mins of renewing the account. I asked the support for help they released my account but again their system blocks it. When asked for the reason they say that the system doesn't show the reason for security purposes which is complete nonsense. Customer service is pathetic.
- Voice calls on Skype is crystal clear and don't drop like on some other apps. Skype to Skype calls are free, who doesn't like free?
- Video calls are easy to use and set up, conferencing is a dream.
- Quick and easy installation across multiple platforms.
- Screen or content sharing is very easy, Much easier that some other apps.
- It seems very stable as it doesn't crash or freeze.
- Sometimes the system gets a little slow during video conferencing.
- I wish there was some kind of language translation built into this app.
- While its multi-platform it isn't as ubiquitous as I would like.
Skype is an average quality product but does its job when it comes to messaging and making audio/video calls
- Conference calling, i.e. more connections than 1 to 1.
- Screen sharing - displaying to the other user(s) what is visible on your screen.
- Leaving messages in case of no answer.
- Improving stability of connections, especially with more users, is about the only thing to be improved in my opinion.
We can manage to do our work on-demand making it easier to be on the go but still having contact with your team.
- Document viewership is easy sometimes!
- Involves chatting and other means of communication without usage of a data plan.
- Simple to use for the average employee to manage communication.
- Sometimes the audio quality suffers indignantly. Especially in our facilities, we have a requirement for needing clear communication
- Needs more features.
- Wish I could document convos or previous info for future reference.
- Skype for Business has grown quite a lot since its days as Microsoft Lync and is now quite nicely integrated with almost facets of Windows and Office (and other Microsoft stuff).
- It's nice for inter-office communication when everyone's using Active Directory and has Skype for Business running.
- Skype for Business works well even on non-Windows and/or non-university machines (e.g. personal computers).
- Skype in general, including the Business version, can be pretty clunky, and surprisingly resource-hungry, especially when it's always running, and on machines with lower specs.
- This resource hungriness can be worth it for quick IMs to other members of the same organization, but I really have a hard time recommending Skype over something like Zoom for videoconferencing.
- Video communication with others in the same organization just doesn't always seem to work very well, even on the same network.
- Solid desktop application.
- Good mobile application.
- Array of features.
- High-quality video and voice.
- Configuration of Skype is particular.
- If you have multiple input devices, it can be cumbersome to set up the correct one.
- Sometimes it is not desired to launch Skype, but it is enabled by default. You have to change your settings to disable Skype.
- Offers immediate sending and receiving of messages between coworkers.
- This is very easy to use for remote employees vs picking up the phone to answer a simple question.
- It makes it easy to see if employees are busy in a meeting, free, or idle in order to see if they are ready and available to chat.
- It is very straight forward and easy to use, I am not sure if it can get any easier!
- It would be nice to have an easier way to set up group chats on Skype.
- Many people are familiar with Skype and used to how it operates as opposed to some other platforms that aren't as popular.
- Audio and visual is usually high quality, although this does depend largely on the internet connection on both ends.
- Easy to initiate calls with contacts once they have been added.
- It seems like the user interface changes fairly often and that can be confusing to adjust to if you don't use it super regularly.
- When the internet connection isn't good, audio and especially visual loses quality or becomes laggy.
- Not super clear how to troubleshoot or contact support when you need to fix a call issue really quickly.
- Video chat. It's smooth and the technology has been well perfected over the years.
- It's fast. It loads and logs in instantly.
- Very easy to use. No steep learning curve required.
- Too much RAM usage. It is eating up all of our computer's resources.
- There is a considerable lag for older computers doing a screen share.
- Cannot handle a lot of users simultaneously doing a video chat.
Skype's archive of messages is really great if you plan on storing conversation history for a long time.
If your computer is old, you may have trouble using it to the full. It hogs up computer memory.
- Love the document sharing and the text message chatting as well
- Makes international calls easy, for a more personal feel
- Spontaneity with this application makes connecting with others easy, and fun!
- Sometimes it has trouble connecting to the server, so it can be spotty
- It can freeze and stop when connection is spotty and take some time to reload.
- User-friendliness _ It''s pretty easy to navigate.
- Quality - Call quality is always good and I never have trouble hearing even when my calls are across the globe.
- I don't use it often, so sometimes it's difficult to find the buttons I'm looking for when I sign-in.
- Chat interface is very simple and easy to work with.
- Video call quality is usually stable, with minor failures.
- Easily integrates with the company Outlook mailing list, where all team members are easily found.
- Group chat is not that flexible, so it's not able to compete with similar tools like Slack for example.
- Performance is not amazing, it may be slow at times.
- Although the interface is simple, it has room for improvement since it looks outdated.
Skype Scorecard Summary
Feature Scorecard Summary
Skype (the personal edition) is a free web meeting, video
conferencing, and VoIP software. The free version includes instant messaging, audio
and video Skype-to-Skype calls, the ability to call mobile phones and
landlines, paid international calling, and conference calling capabilities for
up to 25 people. During video sessions, users also have the option to share
their screen with other participants. Other distinctive features include background blurring, voice and text translation, location share, conversation search, and integration with Microsoft's Digital Assistant, Cortana.
This version of Skype works on phones, desktop, tablet, browsers, Alexa, and Xbox. Users can call landlines and mobile phones from around the world by paying for Skype Credit or signing up for Skype subscriptions, a monthly contract for users who only need service to specific regions. Users can also pay to have a local phone number through Skype Numbers, so that they can answer phone calls from their desktops, tablets, or smartphones. They can also send SMS text messages and share their location using the Skype mobile app.
Skype Technical Details