Skype

Skype

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Top Rated
Top Rated
Skype

Overview

Reviews

Call on a budget!

8
We use Skype, to conduct and monitor all our Sales calls and reach out programs, It is used primarily by our sales, product/Ops, and …
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easy to use collaboration tool

9
Skype has been used by both at the department level and across the whole organization. Since Teams have essentially replaced most of Skype …
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Good way to connect people

8
We are using Skype internal correspondences in our company. It is very easy to use this software, I can share screens or documents with my …
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an Engineer's Review of Skype

8
Skype is being used by our company for keeping in touch with other members and communicating while working remotely.
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Skype is a Very Good Choice

8
Skype is what I might call a secondary app. We have used Skype and atone time it was our main app. However in the last year we have moved …

Skyping about Skype!

10
Skype for online tertiary tutoring is a boon! Straightforward to use, easy to organize contacts, save conversations and shared files, and …

Popular Features

View all 17 features

High quality audio (128)

8.4
84%

Desktop sharing (112)

8.3
83%

High quality video (126)

8.1
81%

Low bandwidth requirements (123)

6.7
67%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

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Alternatives Pricing

What is Google Meet?

Google Meet, formerly Hangouts Meet, replaces the former Google Hangouts as the company's G Suite integrated web conferencing tool, allowing users to join meetings directly from a Calendar event or email invite from a computer, phone, or conference room. G Suite's Enterprise edition also creates a…

What is Zoom?

Zoom is a unified communications platform primarily known for its use as a web conferencing tool. It features HD video and audio, collaboration tools, chat functionality, and an enterprise cloud phone system.

Features Scorecard

Performance & Compatibility of Online Events Software

7.8
78%

Screen Sharing

7.8
78%

Online Meetings / Events

7.8
78%

Online Events Collaboration

8.1
81%

Online Events Security

7.7
77%

Product Details

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes instant messaging, audio and video Skype-to-Skype calls, the ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people. During video sessions, users also have the option to share their screen with other participants. Other distinctive features include background blurring, voice and text translation, location share, conversation search, and integration with Microsoft's Digital Assistant, Cortana.

This version of Skype works on phones, desktop, tablet, browsers, Alexa, and Xbox. Users can call landlines and mobile phones from around the world by paying for Skype Credit or signing up for Skype subscriptions, a monthly contract for users who only need service to specific regions. Users can also pay to have a local phone number through Skype Numbers, so that they can answer phone calls from their desktops, tablets, or smartphones. They can also send SMS text messages and share their location using the Skype mobile app.


Skype Video

What is Skype?

Skype Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Alternatives

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Frequently Asked Questions

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.

What is Skype's best feature?

Reviewers rate Live chat highest, with a score of 8.6.

Who uses Skype?

The most common users of Skype are from Mid-size Companies and the Computer Software industry.

Reviews

(1-25 of 2287)
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Jason Hartigan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Skype to communicate externally with other peer organizations. Notably we have also used Skype to communicate with job applicants in other countries. As a large organization I am sure that other offices are using Skype on campus. Skype fills a void for a reliable face to face communication platform that makes it feel like you are having a casual conversation with others without the need to be present. In a previous role I used Skype's chat or instant messaging features but no longer use that functionality. It worked well when I used it but it is my understanding they have beefed up this functionality.
  • It does video calling very well.
  • You can share files easily over the platform.
  • The chat / instant messaging feature was robust.
  • It's very accessible. Users on many platforms can use it.
  • It is reliable. I have not had issues with uptime or charshing.
  • I think that often people are confused on what usage or functions will cost them money to use.
  • Everyone is concerned about security and safety these days. I don't conduct secret business over Skype but I've heard there may be some concerns about this issue if you are thinking of using it for sensitive information.
  • Chat history gets deleted after a certain point so if keeping years long records is something that you are looking to do consider saving chunks off from time to time.
If you want to be able to communicate quickly and easily for personal or professional reasons Skype is a great solution. It offers the ability to feel like you are in the same place. It also allows you to communicate quickly and concisely if you don't want to bother with a full video and audio setup. I don't think it is well suited for chatting with multiple people at once. The maximum number of people you can get together is 10. We found it much easier to go with Google Hangouts for smaller group calls because it was free and GoToMeeting for larger groups. GoToMeeting also had a fee but was well suited for such environments.
Chetan Chandrapal | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Skype is a primary and needful app for me and our organization. Skype is very good for personal or small group chatting and meeting. It is well distributed and well accepted. Skype is probably the easiest of this type of app to install and get working. We use Skype both for internal communication between employees and for communication with our clients. Currently, Skype works perfectly on any device such as PC, tablets, and smartphones.
  • Notification system of Skype is awesome.
  • You can set your group video call to Dynamic View.
  • During a call, you can send files, share contacts, add callers, and share your screen.
  • Skype need to improvement in Performance
  • The mobile version does not update conversations immediately So need to work on it.
  • The file size limit on shared files is less.
Well Suited: I can use it for basic communication, audio calls, and video calls. The interface and seamless features are really good which makes a great overall experience. Skype allows for flexibility in being able to do both conversing and video/audio calling in one platform. Less appropriate: They are so many cheaper options available in the market which offers almost the same services. So, basically costing could have been better.
Nilufa Hossain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
A pioneer in video communication software, Skype is a service like no other. It’s a pioneering app that’s made communication accessible to millions of people across the globe. Using it for collaboration with coworkers and family members, meetings, and even hosting webinars is a fantastic idea! Keeping in contact with clients and coworkers throughout the pandemic was easy using Skype. Employees and customers alike took advantage of it. Today, Skype is available on a wide range of devices, such as tablets, smartphones, and desktop PCs. Even though we can share the screen, it may exchange extensive files of up to several GB through Skype conversation.
  • Using our mobile phones, tablets, and desktop PCs to communicate with others is doable, as long as we remember to keep track of our conversations on all of them.
  • Excellent video conference software with a solid backbone and an intuitive user interface. When discussing in-depth problems with customers, this is very beneficial.
  • Slack-like chat that is constantly being updated by Microsoft makes it simple for businesses to stay on top of communication with others.
  • A sign-in procedure that is more secure, and network delays during video calls degrade the user experience, as well as an even more streamlined user interface, are all goals.
  • Updated feature sets are required to remain competitive. While operating, it may crash, thus this has to be addressed.
  • Skype has a premium calling option and the call prices should go down as a result of the improved integration.
With Skype, it’s a dream come true, particularly if we’re chatting fast or calling abroad. This isn’t the greatest option for sizeable groups with a lot of users. Even if the participants are in separate countries, it may take the place of regular telephone communication. It’s ideal for making international calls. That Skype has no security problems is one thing I enjoy most about it. Other applications have security problems that we read about all the time, yet Skype doesn't have any!
Michael Chow | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I used Skype for the first time 15 years ago. Videoconferencing from user to user wasn't widely available at that time due to the lack of software applications. My duties in Canada involved dealing with vendors from Australia, the UK, India, the Philippines, Canada, and the US. Seeing each other's faces was what I liked about it. At the time, it was free, and it is still free today as long as both parties are using Skype. We prefer Skype because of its security issues, but they've also been around for a while.
  • Videoconferencing
  • Videotelephony
  • Voice calls
  • Instant messaging
  • File transfer
  • Private calls
  • Closed caption auto recordings per person in a group (Live Captions)
What I like about this application is the security. We constantly hear about security issues with other apps, but we don't hear about them with Skype! When you hear about other applications having security or privacy issues, you wonder what Skype is doing right in comparison. Therefore, Skype's existence for over 15 years means something!
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Skype to engage customers virtually. Due to the pandemic access was curtailed and we needed to quickly adapt to the virtual world and Skype was 1 tool in our arsenal.
  • Easy interface
  • Connectivity
  • Engagement
  • Better more user-friendly whiteboard for virtual engagement.
  • Tracking questions.
  • PowerPoint interface.
It is great to virtually engage when F to F is not allowable or practical. We learned throughout the pandemic the importance of continued engagement and Skype allowed us to stay focused and engaged with our customers.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Due to covid-19, we had to implement many online strategies in order to communicate. Skype allowed us to schedule meetings with people in our department and across other departments, as well as those who are not in the office or cannot come to meet in person. Now we can continue using Skype to expedite meetings without meeting in person.
  • Expedites meeting scheduling now that it can all be virtual.
  • Many people from different locations can get on a call more easily without the hassle of traveling.
  • Very user friendly!
  • I’d like to see a feature where you can do interactive presentations - unless this has already been implemented within the past few months that I have not used it!
  • Some connectivity issues.
  • Other than that I don’t see any other improvements needed since this already helps our team tremendously.
Skype is best suited now more than ever across many different purposes. I think it’s allowed people to realize how easily we can all communicate from where we are at any time within our working hours. It allows us to get the answers we need for meetings, presentations, interviews, and more way quicker than ever before.
November 09, 2021

Call on a budget!

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Skype, to conduct and monitor all our Sales calls and reach out programs, It is used primarily by our sales, product/Ops, and customer service teams to stay in touch with our leads and customers. It helped us in terms of not worrying about user adoption as most people are familiar with the product. Also, the screen-sharing features, ease of use in terms of the simplicity Skype had to offer is unparalleled. We did not have to roll out any kind of training within the organization as the teams were familiar with its UI and UX already. So there were cost savings on that from a training perspective. Also, the Audio quality while making calls through Skype for Business is unbeaten to this day be it through MS Teams or Zoom.
  • Doesn't require high internet speeds.
  • Videoconferencing.
  • Voice calls.
  • Instant messaging.
  • Screen sharing and recording.
  • Freezes often.
  • Needs to update and add more features as competitors provide more and better offerings.
  • UI has been the same for years.
  • No new features, would love to see some more.
Well, it is perfect if you plan to cover long geographic locations and are looking at a cost-effective means to have an effective call dialer option that can be tracked and monitored. This software is primarily used to connect with internal teams, with customers, and with clients allowing for file sharing as well as quick updates.
Score 5 out of 10
Vetted Review
Verified User
Review Source
Skype was being tested as one of the video conference calling tools for our office. Since we're an audio and music company, one of the most crucial elements of these different programs we were auditing to make a decision was the sound quality, which unfortunately Skype fell very short. We were constantly having issues with dropped audio, robotic sounding voices, and difficulty sharing audio. It's unfortunate since we would have had this service already implemented with Microsoft Office.
  • UX/UI is very intuitive
  • Built in video features make privacy/backgrounds simple
  • Cross-device functionality is seamless
  • Audio quality is horrible: choppy, robotic, dropped, etc.
  • Other functions outside video calls are virtually useless + other apps (Slack) work much better
  • Limited features: no breakout rooms, lack of interactivity, it's very basic
The biggest benefit of Skype is that it's native to the Microsoft ecosystem. If you're using Office 365 it's already part of the suite and makes it a lot easier for IT/tech to manage within these settings. You're not managing several different accounts for employees on multiple platforms with different passwords, 2 factor authentication, etc. It's simple to use, quick to pick up, and relatively effortless for people who simply need to make video calls to communicate and talk.

However, if you're looking for a more robust system and video/audio quality are extremely important features to you, I'd look elsewhere. We're a smaller team so dealing with multiple accounts/different logins across SaaS programs isn't an issue, but I could see this problematic if you're a larger organization managing everything from a central account (Microsoft for example).
Score 9 out of 10
Vetted Review
Verified User
Review Source
Skype has been used by both at the department level and across the whole organization. Since Teams have essentially replaced most of Skype implementations for collaboration, Skype is being used more on an individual basis. It addresses the business problems of having a really easy to use collaboration tool, both from a management standpoint and also a user standpoint.
  • It works good across multiple platforms. This is very important, since so many organizations are dealing with multiple/mixed OS's in their environments.
  • It works really well among different programs, as it integrates seamlessly especially with the MS Office suite. This is a benefit to users, since they can access Skype form within programs.
  • It is very easy to use, especially from a user standpoint. There is not really formal training that is required for users to be able to utilize this in their everyday work.
  • You really need a strong internet service connection to work with Skype, which helps when making video calls/conferencing, etc. Otherwise, weaker connections will lead to more issues with the above.
  • Skype needs to be more secure overall, as it has come under attack lately from hackers, intrusions, etc. This then leads to user information possibly becoming exposed, etc.
  • The platform needs to be more stable overall. As compared to some other collaboration software on the market, Skype does seem to have more stability issues overall.
It is well suited to organizations that want a collaboration tool that is easy to set up/deploy, and is easy to be used by users, without having them go through formal training to learn how to use the software. It is less appropriate in organizations that want a platform that has little to none stability issues, and is the most secure platform around.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We are using Skype internal correspondences in our company. It is very easy to use this software, I can share screens or documents with my colleagues momentary. I can easily solve my problems with it.
  • Sharing screen
  • Integration with other softwares.
  • Chat.
  • Using in my phone.
  • Discord.
  • Sometimes connection problems.
If you are working from home, you can connect with people easily. Sometimes it is very hard to explain your project on the phone but Skype is simple. I prefer to use applications on my computer, not my phone.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Skype is being used by our company for keeping in touch with other members and communicating while working remotely.
  • Reliable connection for calls and conference meetings
  • Ability to join a meeting from a phone line
  • Ability to share screen with other meeting participants
  • Ability to record meetings
  • Not possible to hold Webinars
  • No social networking groups unlike Teams
If the goal is keeping in touch with other team members, Skype can handle that well. The software is intuitive and offers stable connections. However, for meetings with large groups or holding webinars, the competitor software Zoom is more suitable. For sharing and maintaining information in channels, as well as simple management of projects in Kanban board, Teams is more suitable.
Tim Daciuk | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Skype is what I might call a secondary app. We have used Skype and atone time it was our main app. However in the last year we have moved to other apps. Skype was replaced with Teams by one of our largest clients and we decided to follow their lead. We also use WhatsApp for personal purposes.
  • Ease of use
  • Easy to set up
  • Presentation mode is good and stable
  • Skype sometimes “staggers” during calls and voice or video will lock
  • There are issues with ‘Skype bombing’
  • There is a sense Skype is not secure
Skype is good for personal or small group chatting. It is well distributed and well accepted. Skype is probably the easiest of this type of app to install and get working. Skype would seem to be more popular in Europe where most app users will use Skype. The scenario of a user in .London offering local calling in Denmark, Germany and France is easily accomplished. Skype is quite cost efficient to use.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Skype both for internal communication between employees and for communication with our clients. Currently, Skype works perfectly on any devices such as PC, tablets and smartphones. We sell a wide range of electronic components, and if a customer asks for support, it is sometimes difficult to describe a problem with a device or even the device itself in words. Therefore, in our case, when communicating with clients, the ability to transmit multimedia information in real time is very important. In addition to the fact that there are video calls in Skype, it is possible to transfer large files through its chat, even a few Gb in size.
  • Good quality video stream for video calls
  • Ability to transfer "massive" files via chat
  • Skype works even with very slow internet speeds
  • If there are a large number of participants in a conversation, there may be problems with the audio volume of individual participants.
  • In the latest updates, a pop-up window during a conversation is more disturbing than helping.
Skype is a good solution to replace regular telephony, especially if the participants in the call are located in different countries. Skype is an old and very famous service that has received international recognition. If we want to provide technical support for clients, then we need VoIP service. Probably, the fact that you need to use something well-known and popular, so that the client does not have to suffer with the search and installation of the appropriate application, sounds quite reasonable. Therefore, we can say that in these cases, Skype is the ideal solution.
Char Paul | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Skype for online tertiary tutoring is a boon! Straightforward to use, easy to organize contacts, save conversations and shared files, and sharing the screen plus record is wonderful. Highly recommended also for clients in the same city as you~ sometimes life is such a juggle, for the client also, and the ease and convenience of using their phone or computer...dynamite.
  • Privacy of communication and file transfers
  • Sharing the screen and recording
  • Organizing contacts so that Favorites/Most common can be sorted from the rest
  • Deleting contacts no longer wanted on a list
  • More emoticon options
  • A white board would be helpful
[Skype is] most suited for face-face communication that can't be had in person, great for teaching I have found and or meetings. Not so useful with those who are computer illiterate or have low internet skills, and groups of children
Score 8 out of 10
Vetted Review
Verified User
Review Source
Currently our organization uses it for chatting chatting back and forth and sometimes to do video calls. We still use Zoom since we have meetings with outside companies as well but within we are able to use Skype if we want. As for problems we can say it doesnt seem to compete with Zoom. Since zoom is only camera, it has more functions for video feeds. It also seems that Skype uses more bandwidth or requires better speeds as we do get latency from some of our users with slower net speeds. Im not sure if this is the case but they seem to only have these issues with Skype and not Zoom. Overall as a chatting function, Skype does the trick. You can have private conversations as well as have many open conversations at once. You can send files, videos, sound files, etc. You can even delete messages you no longer want seen and it deletes on both sides.
  • Perfect for chatting via text. Has emojis, file sharing, audio sharing, and even video sharing capabilities.
  • Good for video chats. You can do 1 on 1 sessions with a good quality video.
  • Privacy is also another important function they have. They allow for private conversations between users.
  • Ability to delete conversations with sensitive information you may not want seen by users not authorized. Can share confidential information via Skype.
  • Customizable profiles to fit your company culture.
  • Allow more options when it comes to screen sharing. Allow Skype to share multiple screens for users with 2 or more screens.
  • Allow users to take gain remote access via Skype. This would be a huge improvement and something IT departments can use for trouble shooting as well.
  • Be more comparable to Slack in regards to the chat function. Create rooms and send certain people messages in large chats.
1 on 1 conversations or performance reviews are excellent via Skype. They are private and you can be certain that the conversation will remain private. Skype doesn't have a time allotment like other programs do where you only get 30 or 40 minutes before a meeting drops. You can have a 60+ minute conversation without interruption. Perfect tool for allowing your agents to chat amongst themselves without interrupting phone productivity. Group chats are something Skype needs to improve on to be more like Slack. They should allow for dedicated rooms with the ability to call out specific people within the group. I would also like to add multiple screen viewings and remote access if that is possible. Screen share capabilities are a limited function of mostly all Video Conf software. This can give Skype a major advantage in the corporate and IT world if they allow that. They should also allow more customizable profile options with custom away messages, out of office, or overall more fun options.
Dan Talvi | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
Skype has been one of the many software options that our organization has utilized in the midst of pandemic closures and limited attendance. Skype (as well as Zoom and Google Meets) have been used by various departments within our organization to stay connected with members of our congregation, facilitate remote meetings, and (at a time) was used to deliver our weekly service presentation when in-person attendance was not permitted for our facility. Skype has helped support our organization to continue our weekly operation in a limited capacity.
  • Accessible — Easy to use and navigate the user interface, even for individuals uncomfortable with technology.
  • Compatibility — Skype can be downloaded across nearly all device types, including (but not limited to) Mac, Windows, Android, iOS... even the Xbox One gaming system.
  • Microsoft Ecosystem — If you are part of an organization already utilizing other Microsoft products (e.g. Office 365, Teams, etc) Skype is part of the Microsoft line of products and will integrate easily into an existing Microsoft-based workflow.
  • Microsoft Ecosystem — While this might be a positive for some people, many organizations are not a fan of the Microsoft ecosystem. For organizations that utilize other systems, such as Google Workplace, Skype might not be the best fit.
  • Lack of Breakout Rooms (or similar functionality) — For meetings that require the ability to break away into subgroups, Skype currently does not offer an equivalent to Zoom's breakout room functionality.
  • Technical issues — (in our experience) Skype video tends to freeze mid-call more frequently than in other competitor's software. Audio will continue to be heard from from "frozen" participants, but until the affected individual leaves and re-enters the meeting, screen will remain frozen for the duration of the call.
Being one of the most well-known video conferencing software options prior to COVID-19, Skype is a familiar tool for remote video communication. Most individuals we spoke to in our organization had used Skype at least once prior to closures and were familiar enough with the interface that they could navigate the app and perform base-level troubleshooting when needed. However, since many have become more familiar with other options outside of Skype (such as Zoom and Google Meets), Skype seems to feel lacking compared to competitors in the industry. Features that have become staples in other software (such as Zoom's "Breakout Rooms") are still lacking in the most recent version of Skype. If basic video communication as a single group is all you need, this might be the best software for you due to it's simplicity. But, other options are available and they might provide your organization with additional tools that can enhance your virtual meetings beyond what Skype is currently capable of doing.
July 26, 2021

Skype review

Maggie Karl | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
Skype is used primarily for remote meetings and interviews, even before the pandemic. Charts and groups are also used to collaborate remotely with different groups and to build connections between coworkers. Since it can be installed on almost any device it's easy for almost anyone in our org to use.
  • Can be installed on basically any device
  • Video meetings four groups of any size
  • Affordable
  • Recording meetings is not intuitive
  • Zoom is easier to broadcast webinars
  • Need to download and update often
  • Special account needed
Good for places with small tech budgets, places that need to do video meetings and/or chats. Better for smaller events, not big virtual event webinars. Less user-friendly and has less functionality than Zoom. Chats and groups work well.
Daniel Epstein | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Skype is used in two main ways with my production company. First of all, it's a useful way to video chat for people who don't own Apple products (otherwise we would use Facetime) and who don't want to bother with meeting links (otherwise we would use Zoom). The second use is that we record podcasts and Skype not only allows us to all dial-in together but serves as a recorder that later we can extract the file to post for our audience.
  • Allowing you to call someone across several devices, including phones, tablets, and desktop computers
  • Allows you to record your sessions to be used for record keeping or Podcast creation
  • Allows you to have multiple people dial in to the same call easily and smoothly
  • Skype's overall UI is a little confusing, especially the phone app
  • It's unclear how to steer a Skype call, which is to say if I call someone and they have Skype on multiple devices, do they all ring or just the one related to the method I used to call (phone #, email, etc.)
  • Skype tries to be not just a communication device but also somewhat a social media platform, which it doesn't need to be.
Facetime is only useful if everyone has Apple products. For those of us with Android phones, Skype is the obvious option for video chat, easy VOIP phone calls, and recording software. Zoom was used during the pandemic of 2020 but the problem with that is that if you have a reoccurring meeting but lose the Zoom link, you have to ask for it again. With Skype, you can simply go to your recent calls and repeat the call again.
Luke Kuhlow | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
[Skype is] not currently being utilized for production, but [it] is [a] important side channel for Internal IT communication[.]
  • Instant notifications
  • Retention of conversation logs
  • Ease of installation/packaging with OS
  • Needs updated feature sets to stay competitive with other offerings.
  • Needs expanding if they are going to compete with Other conferencing options.
  • Needs an updated UI to refresh the look and modernize it.
[Skype is well suited] for good side communication within small groups.
June 24, 2021

Skype is great!

Score 8 out of 10
Vetted Review
Verified User
Review Source
We primarily use Skype to communicate with clients usually located outside the country via chat video or call. This helps cut the costs of international calls and streamlines client communication.
  • Seamless chat similar to Slack in that way makes it really easy to communicate quickly with clients
  • Great video call software that makes screen share easy and effective. Really helpful when going over in-depth issues with clients.
  • Calls international are great and save us paying unnecessary fees.
  • I wish it was easier to share your profile with a QR code.
  • Would be a cool feature to have Skype synch with your google or Microsoft calendar.
  • Honestly works great, not a lot to complain about!
Really well suited for when you need to make international calls, or chat with someone quickly. Less suited for situations with large team meetings where there are multiple users on at one time. Skype does not work the best for multiple user video conferences, at least in my experience with the program.
June 14, 2021

A reliable classic

Score 7 out of 10
Vetted Review
Verified User
Review Source
My organization is quite small (I'm a sole proprietor) and so I use it for international audio calls when I'm traveling abroad. It helps me maintain critical lines of communication whenever I need them. I use it instead of an assortment of other similar products and find that it does what it's designed to.
  • International calls
  • Reliable backbone
  • Simple interface
  • Even more streamlining interface.
  • Improved cost transparency.
  • More secure sign in process.
It is nearly perfect for the type of international calling that I use it for when I find myself out of the country. It is also good for domestic calls when I'm at home. I also use it when clients suggest it as their preferred means of communication since I try and meet their preferences whenever reasonably possible.
Meg Ruggieri | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I am currently using Skype to communicate with my client who lives in Canada in lieu of calling each other for a project we’re working on. I do this with a variety of clients that live abroad because it’s an easy, free solution that we can use for several hours without worrying about the connection cutting out or running out of time on the call limit.
  • Bandwidth/streaming
  • Free and accessible
  • Easy to use
  • Widely used
  • The sign in process is confusing at times
  • The video quality is not always great
  • Not everyone has access to it
Great for working with clients in different countries, projects that require real-time connection without in person meetings and work that requires small to medium sized bandwidth to be completed. I don’t think streaming a company wide meeting would be appropriate because of occasional inconsistencies with the bandwidth on the platform.
Adam Reiley | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Our organization connects families in the Unites States with orphan communities in developing countries. Each family sponsors an orphan and commits to talk with their sponsored child multiple times per month. Skype is used to connect these families with the children over video calling. It is an essential technology for our mission.
  • Widely available.
  • Quality connection.
  • Secure.
  • Skype Translator is not very reliable.
Skype is an excellent technology for connecting with people in areas where technology is not as developed. It has an easy to use app and is easy for the families who work with our nonprofit to download and connect with the staff in the orphan communities we serve. The quality of the connection is vital because of the language barrier, and Skype really shines in this area.
Philip Butler | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use it when we need to have remote meetings with teams of 4 or more. Skype provides a bit more of a corporate brand than Google Hangouts so some companies prefer that we use Skype for Hangouts
  • Good job branding between personal and corporate use
  • Ease of use
  • Usernames that can be recalled easily and directly
  • Good plugins
  • Not easily linked or created from my calendar
  • Seems to be an older brand now that is being chosen less
  • Don't like that we need to have two seperate apps for Skype Business and Personal
Skype was my go to prior to Zoom becoming so universally used. I prefer Skype when interacting with our clients overseas - especially in Mainland China and SE Asia. Skype seems to be their preferred method of contact as well.

In general, Skype provides a great free service that provides quality video and voice calls. They Skype Number you can receive is pretty great as well if you don't have an office number!
April 28, 2021

Skype Does it All!

Hayden Brown | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
My company uses Skype for meetings with general contractors. These meetings are typically done face-to-face, but occasionally the GC finds it more convenient to meet via video conference. Skype has helped make communication with GCs easier since we no longer have to worry about going to them/them coming to us, which is nice considering most GCs are located in different cities than us.
  • User-friendly
  • Marketing
  • Customer Outreach
  • Customer service
  • Evolving
  • Usernames
Skype is great for more relaxed meetings with a customer or coworker. For example, if I need to meet with one of our superintendents that's currently out of town on a job, I feel comfortable speaking through Skype so I can get a visual representation of the problem at hand. However, if I'm meeting with a client and need a professional space, I'm honestly more likely to use Zoom.