Skype Reviews

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Score 7.9 out of 100

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Reviews (1-25 of 84)

Sanjog Ghimire | TrustRadius Reviewer
May 29, 2020

One of the best tools for communication and online meetings

Score 9 out of 10
Vetted Review
Verified User
Review Source
I normally use Skype to conduct online staff meetings and sometimes it is used to deal with the clients. It is used across the whole organization. The major problem that it addresses is that we can easily avoid traditional meetings and enhance easy meetings while staying at home.
  • Easy to conduct daily official meetings.
  • The emojis used in chats make conversation lively.
  • The email notification feature when we missed a message is nice.
  • Very easy to use.
  • Sometimes the video lags despite having good connection.
  • I find difficulty to share large file which should be fixed.
  • Sometime it crashes itself.
As a regular user of Skype I suggest that this is the best communication app that any office should use. It is very easy to use, so staff with little knowledge can easily operate it without any complexities. It can be used as a personal tool for communication with friends and family. It has made my online meetings very fruitful, saved me time, facilitated overseas business. I love the chat feature provided by Skype. Sometimes video freezes and lag occur but not very often. I am very satisfied with the app and I cannot find any scenarios that it would not be appropriate.
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justin kamau | TrustRadius Reviewer
April 27, 2020

Skype Review

Score 9 out of 10
Vetted Review
Verified User
Review Source
Skype is used across the whole organization for video conferencing purposes. It is also used in staff to staff communication across our branches to solve issues. This has in the past eased in communication in our organization. It has also come in as a cost-cutting actor because with the use of Skype there is less traveling.
  • It has promoted team work within the organization.
  • Cost-cutting due to less travel
  • Eased communication within the organization
  • Blurred images during a call.
  • Very high maintenance cost
  • Effective in internet enabled areas only
Skype is well suited when a customer who is very far away wants to place an order of items. In the comfort of their homes, they can communicate with the manager through Skype and give him a list of items they need, and then the manager makes a list and gives it to a shop attendant who goes ahead to collect all the items. The customer makes online payment and then the items are sent through the delivery program.
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Shajae Barrett | TrustRadius Reviewer
March 31, 2020

Skype to connect to clients worldwide

Score 10 out of 10
Vetted Review
Verified User
Review Source
As an English as a Second Language teacher, it is crucial to have Skype. My employer used Skype to conduct an interview with me, seeing that I was in Jamaica and my employer in China. Skype is used for interviews and as a medium to conduct classes for my Chinese students who need to learn English as a second language. Classes are sometimes held online. Skype improves the overall productivity of our company. Students are able to see you in real-time, and teachers are able to video conference.
  • Skype is perfect for video call conferencing. You are able to meet with many people at once, anywhere in the world, once you have an internet connection.
  • Skype provides an instant messaging service. You are able to leave a message for others to see immediately or at a later date. In addition, you can also create group chat for collaboration where you are able to share documents.
  • The software is absolutely 100% user-friendly.
  • Skype allowing users to share their screen while on video call/conferencing.
  • I wish it had some form of language translation for when speaking with a native speaker of a different language. But apart from that, the software is EXCELLENT.
Skype is suited when there is a terrible weather condition and you have a scheduled meeting with colleagues; instead of cancelling the meeting, you could schedule the meeting on Skype. This enables you to video conference with your colleagues. In addition, if there is a presentation you wish to show you can screen share, showing the document on your device.
Additionally, if you want to pursue a career in being an online English as a Second Language teacher, this is the perfect platform to get the job done. Students are able to see you in real-time and you are able to execute learning through screen sharing pictures, colours and other learning documents.
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Anonymous | TrustRadius Reviewer
March 17, 2020

Runaway from Skype

Score 2 out of 10
Vetted Review
Verified User
Review Source
We use Skype for communication with the client on voice and text chat. With Skype, because the communication is in real-time it saves a lot of effort with back and forth emailing or contacting over the phone (i.e if the client has Skype ID).
  • Video calls work great.
  • Screen share is great.
  • There are bugs with text chat history. It will not show the time correctly. The way it is supposed to show is that the latest chat is at the bottom, however, more than often the latest text chat doesn't show at the bottom but somewhere in between older chat messages.
  • It doesn't have the capability to allow call recordings if you are using Skype to call the phone number. It won't allow third parties to integrate for call recording too even if you are a business user and have Skype manager account
  • Their security is obnoxious with the Support Team not knowing what's wrong. I had one of my reps account blocked within 2 mins of renewing the account. I asked the support for help they released my account but again their system blocks it. When asked for the reason they say that the system doesn't show the reason for security purposes which is complete nonsense. Customer service is pathetic.
I live in a country where we are not allowed to use a credit card for online transactions. PayPal is my only option and that is why I am forced to use Skype. So if you are staying in a stone-age country like mine, use Skype. Also, they are pretty affordable. If you are someone looking for quality then skip Skype. They do not have call recording options and their support is the worst of all.
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Anonymous | TrustRadius Reviewer
April 21, 2020

Skype is good for small business sales and calls

Score 7 out of 10
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Verified User
Review Source
We use Skype to communicate and hold global meetings with each other while abroad.
  • Global video-calls
  • Making it easier to communicate with time changes
  • Free or cheaper video calls
  • Making an account takes a long time
  • Charges for some calls
  • Webex is used more
Skype is well suited for when you are calling one person who is abroad. It's harder to use for big meetings and can get pricey.
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Ricardo G Lopes | TrustRadius Reviewer
November 18, 2019

Skype, where will be in 3 more years? Who knows!!

Score 6 out of 10
Vetted Review
Verified User
Review Source
We use it for business meetings to provide quotes, discuss these quotes, and perform closings. We no longer provide very simple remote support, as this feature has been deprecated. We also participate in team status meetings using audio, not video. For phone services, I used to have a foreign phone number for an overseas branch, and it was a pretty useful feature, as the local customer thought we were answering locally. Now, we don't have operations in that location.
We also perform multi-country team meetings, which expedite decisions and make them more consensual.
  • Phone calls. This is the best feature Skype produces, and it has been good since inception. You can buy new numbers; you can reroute calls, you can mute, you can do three-party calls, and more.
  • Foreign numbers. That is important for persons who have relatives in other countries, as they make local calls only to reach you and they don't get charged for the international calls, you are.
  • Call quality. For many years, Skype has produced the best audio quality and the call stability is excellent. The VoIP competitors have a much lower stability.
  • Skype for Windows takes a lot of time to load and start. Unexpectedly, a Microsoft product is so slow to start when the Windows and Skype engineers are under the same umbrella.
  • Significant confusion for login credentials. Is the phone number the primary credential? Or is the login ID? Same phone number cannot be used for two logins! So, login ID is not irrelevant?
  • Remote access functions have been deprecated but no indication whatsoever to where they have been ported if any. It would be very polite if Skype would say: "This functionality is now under product X."
  • Product vision. On Messaging, is it a competitor of WhatsApp? On Notifications, is it a competitor of Twitter? On Phone calls, is it a future competitor of the Telephone companies? Who knows where this product will be in the next three years? I like Microsoft a lot, but here is where I suggest calling Steve Ballmer for a 30-minutes vision conversation, and you guys will be all set.
Skype is well suited for small offices, interaction with home-based employees, multi-country audio meetings (assuming there is a universal language), one-on-one coaching, or performance appraisal. Low customer assistance center using foreign numbers.
It is less appropriate for video conferences where a leader allows many participants to speak, share documents, and interact using their cameras (PC or cell phones) all at the same time. Zoom has taken the lead in this area. It is sad to see that PlaceWare, a pioneer at one time, has lagged behind after Microsoft bought it.
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Ho'omana Nathan Horton | TrustRadius Reviewer
September 10, 2019

Skype has grown a lot, but is still a little outclassed by Teams and Zoom

Score 7 out of 10
Vetted Review
Verified User
Review Source
Skype is included with the university's Office 365 subscription, and all Active Directory users can access and be contacted via Skype. We sometimes use it for within- and between-department communication, especially for quick instant messaging. Skype is, of course, one of the original household names in videoconferencing, etc., but we don't use it much for that on a daily basis.
  • Skype for Business has grown quite a lot since its days as Microsoft Lync and is now quite nicely integrated with almost facets of Windows and Office (and other Microsoft stuff).
  • It's nice for inter-office communication when everyone's using Active Directory and has Skype for Business running.
  • Skype for Business works well even on non-Windows and/or non-university machines (e.g. personal computers).
  • Skype in general, including the Business version, can be pretty clunky, and surprisingly resource-hungry, especially when it's always running, and on machines with lower specs.
  • This resource hungriness can be worth it for quick IMs to other members of the same organization, but I really have a hard time recommending Skype over something like Zoom for videoconferencing.
  • Video communication with others in the same organization just doesn't always seem to work very well, even on the same network.
Skype is pretty good as an integrated tool for quick communication between departments. However, Zoom is lightyears ahead of Skype (and everything else we've tried) as a videoconferencing solution. Teams (another, newer Microsoft product) works for all the things I like about Skype namely within-organization collaboration and communication and is more streamlined and tightly connected to the Office suite in ways that Skype is not.
Read Ho'omana Nathan Horton's full review
Vivian Vassar | TrustRadius Reviewer
November 19, 2019

Skype - Good for Meetings and Collaboration but Still Needs To Improve Connection Quality

Score 6 out of 10
Vetted Review
Verified User
Review Source
We use Skype to talk to staff who work remotely and who don't come into the office. We also use Skype to talk to suppliers who use the video to show us products and goods that we might want to buy. It's easier to see details and we can see how the goods look in real life rather than just seeing them in pictures.
  • It is easy to use Skype to leave messages and set up a time to connect especially if the other person is in a different time zone.
  • Everyone is familiar with Skype so we don't have to spend time explaining it.
  • It's easy to keep track of our contacts.
  • The visual and audio quality depends on the internet connection. Sometimes it is good, sometimes it is broken up and we have to try again later or use the phone.
  • Using Skype on a cell phone is easy to set up but the quality on cell phones is very hit or miss.
We have used Skype to conduct interviews and if the internet connection is good it makes it easier to conduct the interview because you can see the person's face, hear their voice, and judge how the interview is going. If the connection is bad it is very distracting and not worth it. It can throw the whole interview off.
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Kinga Odziemek | TrustRadius Reviewer
October 30, 2019

The one and only Skype

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Skype mainly for communication with our Remote team, Outsourcing teams and some of our clients who do not like other communication platforms. We use it on a daily basis, using both desktop and mobile apps. We have been using it from the very start of Brainy Bees, I have also used it personally.
  • Accessibility.
  • User-friendly interface.
  • Good quality of calls.
  • Lighter apps (so they would not lag on any devices).
  • Better quality of the video (audio is flawless).
Skype will work well if you are on the go and need to communicate with your clients and team. It is a stable desktop app too, will definitely play a significant role in each and every organization. It helps teams communicate better, more often and in the most efficient way, especially if they work remotely and hate e-mail communication if they prefer a quick chat or call.
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Ray Fisher | TrustRadius Reviewer
October 28, 2019

Skype is a time-saver

Score 10 out of 10
Vetted Review
Verified User
Review Source
Using Skype allows our team to have meetings without leaving your desk. This gives us the ability to have meetings more frequently than you would if you were to all meet in one location. Skype also allows you to join in on meetings by mobile devices. This saves so much unneeded drive time and is so much more convenient for all.
  • It allows you to join in on meetings while out in the field by a mobile device.
  • Skype gives you the comfort of meeting from your own office/desk.
  • Skype saves you drive time and fuel costs.
  • Skype does everything that we expect it to do. No complaints that I am aware of.
Skype is great for group meetings and to cover company progress, goals, etc. I personally would not use Skype for employee reviews, promotions, disciplinary actions etc. I think there are a lot of advantages to using Skype for group meetings but I also believe that some meetings need to be personal and face to face.
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Shawngela Pierce | TrustRadius Reviewer
October 17, 2019

Skype is an excellent tool for online video conferencing!

Score 9 out of 10
Vetted Review
Verified User
Review Source
I use Skype mostly for online video consultations with my clients. Skype is a great tool to have and use because it helps me to contact my clients for free—even my clients who are in another country. I can use it to chat with them, video calls or just use it to call them without the video.
  • Skype does video calls very well. The connection is usually good and the video quality is good.
  • The app for Skype on my iPad Pro is pretty awesome. I hardly ever use Skype on my computer because it has all the features I need.
  • I like that Skype is free for what I need. I have never needed to purchase Skype credits because I don't need to use voice mail, send SMS texts or make calls to a landline, cell or outside of Skype.
  • Honestly, I wish Skype was integrated more into the other apps I use. Although I do use Skype a lot, I prefer to use Google Meets because I automatically get a conference link when I add a meeting to my calendar. This just makes it easier for me.
  • Other than the above, I think Skype does a really good job - so good that most people mention Skype when I offer to do a video chat.
Skype is definitely suitable for businesses that need to meet in a virtual environment. It is free if the other person is using Skype. I have never done the group calls but I could definitely see this as being beneficial for companies that have employees in different areas. Using Skype for that scenario would be very cost-effective.
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Kaleb-John Loo | TrustRadius Reviewer
September 22, 2019

Great Video Conferencing and More

Score 8 out of 10
Vetted Review
Verified User
Review Source
Skype is used to communicate within the office. Whether we require a simple quick instant message, a phone call, or a video call, Skype provides the means to reliably relay information. With Skype being installed on all of the computers and providing each employee with an account, it means that we can create an interoffice communication network when emails are not sufficient enough. Skype saves time by providing an instant connection between employees so that they can address any problem with a quick conversation.
  • Solid desktop application.
  • Good mobile application.
  • Array of features.
  • High-quality video and voice.
  • Configuration of Skype is particular.
  • If you have multiple input devices, it can be cumbersome to set up the correct one.
  • Sometimes it is not desired to launch Skype, but it is enabled by default. You have to change your settings to disable Skype.
If everyone in the office utilizes Skype, it can be a great tool for office communication. However, when some employees only stick to email, it loses its effectiveness as the messages that you send are never received. Skype is also good if your customers or other businesses utilize it, but if not, then there is also little value there.
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Lindsey Schultz | TrustRadius Reviewer
September 17, 2019

Skype is simply sensational!

Score 9 out of 10
Vetted Review
Verified User
Review Source
Skype is being used to communicate internally with coworkers as opposed to email or getting up to talk to someone. It is used by all departments across the organization and it makes it easy to communicate when a quick response is needed especially with remote employees.
  • Offers immediate sending and receiving of messages between coworkers.
  • This is very easy to use for remote employees vs picking up the phone to answer a simple question.
  • It makes it easy to see if employees are busy in a meeting, free, or idle in order to see if they are ready and available to chat.
  • It is very straight forward and easy to use, I am not sure if it can get any easier!
  • It would be nice to have an easier way to set up group chats on Skype.
Skype is great if an entire organization, especially remote folks, are always logged on and ready to chat when not in a meeting. It would not work well if certain people were not logged on and easily accessible. It is very easy to see if someone is busy or available and is much easier than picking up the phone or getting out of your seat.
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Tomer Nuni | TrustRadius Reviewer
January 08, 2020

The most trusted VOIP service in the world

Score 9 out of 10
Vetted Review
Verified User
Review Source
Skype is the main international communications utility we have been using to communicate with our partners and customers abroad, especially when we need to share our screens to present and collaborate.
  • Screen sharing
  • International phone calls
  • Syncing with Bluetooth hearing devices can be smoother
  • Screen sharing on low bandwidth gets stuck sometimes and requires us to restart the call
Skype is a great tool to collaborate while working with international team members overseas. It [allows] us to create international presentations (or even local but remote ones), to share our screens to go over bugs or to share design ideas, and makes all of our communication easier. Skype is also used by us for regular phone calls using VOIP and saves us a lot of money for international phone calls.
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Emmy Hammond | TrustRadius Reviewer
September 12, 2019

Useful for client communication around the world

Score 7 out of 10
Vetted Review
Verified User
Review Source
We are a small (but growing pretty quickly) legal services organization that uses a variety of communication platforms, including Skype, to communicate with our partners, pro bono attorneys, board members, and clients around the world. Every department uses Skype for different reasons, but I would say it is most heavily used by the direct services department, which provides legal aid. It is a way for us to communicate across different time zones.
  • Many people are familiar with Skype and used to how it operates as opposed to some other platforms that aren't as popular.
  • Audio and visual is usually high quality, although this does depend largely on the internet connection on both ends.
  • Easy to initiate calls with contacts once they have been added.
  • It seems like the user interface changes fairly often and that can be confusing to adjust to if you don't use it super regularly.
  • When the internet connection isn't good, audio and especially visual loses quality or becomes laggy.
  • Not super clear how to troubleshoot or contact support when you need to fix a call issue really quickly.
Skype is good for international calls because many people are familiar with it and have used it as a primary communication tool for years. However, there are some other new platforms that can be easier to integrate into calendaring systems, depending on what your office is already using. For instance, Google Hangouts is quicker and easier if your office already schedules using Gmail and Google Calendar, because a distinct link and conference line are automatically generated. Still, Skype is useful for contacting people outside your organization, especially if they are overseas.
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Carlo Borja | TrustRadius Reviewer
September 12, 2019

Used to be the best, but competition is growing stronger and better.

Score 6 out of 10
Vetted Review
Verified User
Review Source
We have been using Skype mostly to communicate with people outside of the organization. It has been the default communication tool we have had for years. Audio and video work great together to be able to hold efficient virtual team meetings. It has also been a way for us to know who is currently online and who is not available.
  • Video chat. It's smooth and the technology has been well perfected over the years.
  • It's fast. It loads and logs in instantly.
  • Very easy to use. No steep learning curve required.
  • Too much RAM usage. It is eating up all of our computer's resources.
  • There is a considerable lag for older computers doing a screen share.
  • Cannot handle a lot of users simultaneously doing a video chat.
Skype is great for video calls that involve less than 10 people. So, you would have to use other alternatives if you decide to do a company-wide chat of more than 10.

Skype's archive of messages is really great if you plan on storing conversation history for a long time.

If your computer is old, you may have trouble using it to the full. It hogs up computer memory.
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Colt Bewley | TrustRadius Reviewer
December 05, 2019

Excellent Program for businesses of any size!

Score 9 out of 10
Vetted Review
Verified User
Review Source
Skype is being used across the entire organization. One of the biggest areas it addresses is the ability to interview candidates who are not local. Instead of spending hundreds of dollars on flights, rental car. hotel, etc., we are able to interview them via Skype and usually make a decision without the need to fly them out. We also utilize Messenger through our organization, which is also helpful considering we have 3 corporate offices and over 80 facilities statewide.
  • Communication - face to face from different locations
  • Conduct interviews with candidates who aren't local
  • Great for video conferences as well.
  • Sometimes we have connectivity issues, but that's probably more on our end.
  • Nothing else. We love the product.
Well Suited:
  • Interviews with candidates who aren't local
  • Video conferences
  • Using Messenger to communicate with someone
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David Krat | TrustRadius Reviewer
November 26, 2019

Skype is Great

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Skype throughout our company as an instant messenger, I rarely use it for phone calls or videos, but other employees do.
  • Skype is great for instant communication
  • Skype is good for getting an answer quick
  • It's great for VoIP.
  • I kinda wish I could reach my Google Hangouts contacts in Skype.
  • Sometimes it's hard to find a user without asking them for their info.
Skype is great for communicating with people within and outside my organization. Some of our backend people work remotely, we use Skype to get an answer while talking with a customer on the phone. i also use Skype to send files.
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Gil Parrish | TrustRadius Reviewer
October 06, 2019

Skype is a solid performer

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Skype from our desktop computers. It enables us to communicate with clients and prospective clients without using personal cell phones or landline phones.
  • Voice quality is excellent as compared to some other VOIP services.
  • Allows for recording and tracking of calls.
  • Maintains phonebook.
  • Updates should be sent as proactive emails.
  • Messaging is a little awkward.
  • Need the ability to change Skype name on the fly.
Skype is well suited to use in an environment where cubicles and headphones provide privacy and noise control. Skype is not suited for noisy or bullpen type office arrangements.
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Erica Terry | TrustRadius Reviewer
September 24, 2019

Skype Connect with those around you anywhere!!!

Score 10 out of 10
Vetted Review
Verified User
Review Source
We used Skype as a department for meetings among the team, when we worked remotely, traveled etc. It allows those not available in the office to be able to interact and be a part of a in person meeting, while still being able to be home or anywhere! Skype can also be used on your phone which makes it all the easier to connect with those around you.
  • Love the document sharing and the text message chatting as well
  • Makes international calls easy, for a more personal feel
  • Spontaneity with this application makes connecting with others easy, and fun!
  • Sometimes it has trouble connecting to the server, so it can be spotty
  • It can freeze and stop when connection is spotty and take some time to reload.
Skype was extremely helpful when we had a team meeting and it was mandatory and I was out of the office working remotely and needed to be able to call in. It is also well suited for those international clients needing to call in, text chat, video share etc. It is less appropriate in a setting that video or sound is not approved. However, you are still able to chat with one another.
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Mark Cruver, M. Ed. CSA, CEP | TrustRadius Reviewer
September 15, 2019

My Second Choice

Score 4 out of 10
Vetted Review
Verified User
Review Source
We used Skype as a backup video conferencing tool when others fail to operate in a stable environment. We have found it to be less stable than other platforms but serves our needs in communicating with students. We find that many households are familiar with Skype and the brand holds respect that is welcomed.
  • Unlimited time.
  • Ease of use.
  • User friendly.
  • Screen sharing.
  • Presentations.
  • More secure.
Skype serves individual, one-on-one conversations very well. I have had trouble with sound quality in the past, but it often clears up over time. Video bandwidth can be a problem for many users, so ensuring use on a wifi connection is almost imperative for any scenario. Otherwise, it is good for most any circumstance.
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Amanda Layman | TrustRadius Reviewer
September 10, 2019

Excellent free phone/video calling tool for global meetings

Score 8 out of 10
Vetted Review
Verified User
Review Source
I use Skype to communicate with global clients.
  • User-friendliness _ It''s pretty easy to navigate.
  • Quality - Call quality is always good and I never have trouble hearing even when my calls are across the globe.
  • I don't use it often, so sometimes it's difficult to find the buttons I'm looking for when I sign-in.
Skype is great for global calls since it seems to be well-known and used around the world. However, I prefer to use Zoom for most regular and US-based meetings since it's a little faster to get into a meeting and you can just share a link with anyone (whereas I believe Skype requires you to have an account and sign-in, which takes a little bit more time).
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Anonymous | TrustRadius Reviewer
November 11, 2019

Internet based communication done right

Score 10 out of 10
Vetted Review
Verified User
Review Source
Skype is an internet-based telecommunications tool that I as a business operator use to communicate with merchants and other providers. I find it a great and valuable communication tool compared to other communication apps. Using Skype saves me lots of money on international calls since the calls are virtually free. Furthermore, this app works on various platforms making it available no matter what device I'm using, which is extremely convenient.
  • Voice calls on Skype is crystal clear and don't drop like on some other apps. Skype to Skype calls are free, who doesn't like free?
  • Video calls are easy to use and set up, conferencing is a dream.
  • Quick and easy installation across multiple platforms.
  • Screen or content sharing is very easy, Much easier that some other apps.
  • It seems very stable as it doesn't crash or freeze.
  • Sometimes the system gets a little slow during video conferencing.
  • I wish there was some kind of language translation built into this app.
  • While its multi-platform it isn't as ubiquitous as I would like.
I don't see Skype as a social app, It's definitely best suited for the business environment. Its screen sharing and conferencing features and par excellent. The ability to call landlines and other non-Skype numbers (at a very reasonable cost) are very appealing. Furthermore, Skype saves you money, especially for a small business. This is what I love the most Skype enables small businesses to operate at lower communication expenses.
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Anonymous | TrustRadius Reviewer
October 18, 2019

Skype is an average quality product but does its job when it comes to messaging and making audio/video calls

Score 4 out of 10
Vetted Review
Verified User
Review Source
I work for a corporation with over 25000 employees worldwide. There are multiple locations, different time zones. We use Skype to communicate with each other. It especially works great for communicating with employees abroad. Skype is definitely better than using emails. We definitely prefer Skype to emails because we don't have to sound formal and we can communicate fast.
  • Fast
  • Reliable
  • Easy to use
  • Emojis
  • Glitchy
  • Boring interface
  • No customization
  • No GIFs (like Slack)
  • Window is large even when manually minimized. At work, I'd prefer something minimalistic.
It's perfect for communicating with coworkers, especially when you have a quick question. It's informal, which make things easier and fast. I wouldn't recommend Skype for communicating with customers, in my opinion, it's not cut out for that. I like Skype, it's pretty efficient, but I can't stand it's boring interface and inability to customize pretty much anything.
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Anonymous | TrustRadius Reviewer
October 17, 2019

The best video calling software for business

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Skype when one or more team members are working remotely, away on holiday, or on a business trip out of the university in order to conduct meetings by audio or video calls. This has proved very effective in being able to have discussions and address issues when not everybody can be present in the department at the same time.
  • Conference calling, i.e. more connections than 1 to 1.
  • Screen sharing - displaying to the other user(s) what is visible on your screen.
  • Leaving messages in case of no answer.
  • Improving stability of connections, especially with more users, is about the only thing to be improved in my opinion.
It is suited for business discussions when working away from the office thanks to conference calls and screen sharing. For one-to-one audio or video chats with a friend or partner for example, then other apps such as WhatsApp or FaceTime on Apple iPhone are usually preferable as they provide a more simplistic and reliable connection method.
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Feature Scorecard Summary

High quality audio (81)
High quality video (79)
Low bandwidth requirements (78)
Mobile support (71)
Desktop sharing (71)
Whiteboards (34)
Calendar integration (46)
Meeting initiation (62)
Integrates with social media (40)
Record meetings / events (41)
Slideshows (41)
Live chat (68)
Audience polling (34)
Q&A (34)
User authentication (57)
Participant roles & permissions (52)
Confidential attendee list (37)

About Skype

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes instant messaging, audio and video Skype-to-Skype calls, the ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people. During video sessions, users also have the option to share their screen with other participants. Other distinctive features include background blurring, voice and text translation, location share, conversation search, and integration with Microsoft's Digital Assistant, Cortana.

This version of Skype works on phones, desktop, tablet, browsers, Alexa, and Xbox. Users can call landlines and mobile phones from around the world by paying for Skype Credit or signing up for Skype subscriptions, a monthly contract for users who only need service to specific regions. Users can also pay to have a local phone number through Skype Numbers, so that they can answer phone calls from their desktops, tablets, or smartphones. They can also send SMS text messages and share their location using the Skype mobile app.

Skype Technical Details

Operating Systems: Unspecified
Mobile Application:No