Filter Ratings and Reviews
Filter 1823 vetted Skype reviews and ratings
Reviews (1-25 of 80)
November 18, 2019
Skype, where will be in 3 more years? Who knows!!
We use it for business meetings to provide quotes, discuss these quotes, and perform closings. We no longer provide very simple remote support, as this feature has been deprecated. We also participate in team status meetings using audio, not video. For phone services, I used to have a foreign phone number for an overseas branch, and it was a pretty useful feature, as the local customer thought we were answering locally. Now, we don't have operations in that location.
We also perform multi-country team meetings, which expedite decisions and make them more consensual.
- Phone calls. This is the best feature Skype produces, and it has been good since inception. You can buy new numbers; you can reroute calls, you can mute, you can do three-party calls, and more.
- Foreign numbers. That is important for persons who have relatives in other countries, as they make local calls only to reach you and they don't get charged for the international calls, you are.
- Call quality. For many years, Skype has produced the best audio quality and the call stability is excellent. The VoIP competitors have a much lower stability.
- Skype for Windows takes a lot of time to load and start. Unexpectedly, a Microsoft product is so slow to start when the Windows and Skype engineers are under the same umbrella.
- Significant confusion for login credentials. Is the phone number the primary credential? Or is the login ID? Same phone number cannot be used for two logins! So, login ID is not irrelevant?
- Remote access functions have been deprecated but no indication whatsoever to where they have been ported if any. It would be very polite if Skype would say: "This functionality is now under product X."
- Product vision. On Messaging, is it a competitor of WhatsApp? On Notifications, is it a competitor of Twitter? On Phone calls, is it a future competitor of the Telephone companies? Who knows where this product will be in the next three years? I like Microsoft a lot, but here is where I suggest calling Steve Ballmer for a 30-minutes vision conversation, and you guys will be all set.
November 19, 2019
Skype - Good for Meetings and Collaboration but Still Needs To Improve Connection Quality
We use Skype to talk to staff who work remotely and who don't come into the office. We also use Skype to talk to suppliers who use the video to show us products and goods that we might want to buy. It's easier to see details and we can see how the goods look in real life rather than just seeing them in pictures.
- It is easy to use Skype to leave messages and set up a time to connect especially if the other person is in a different time zone.
- Everyone is familiar with Skype so we don't have to spend time explaining it.
- It's easy to keep track of our contacts.
- The visual and audio quality depends on the internet connection. Sometimes it is good, sometimes it is broken up and we have to try again later or use the phone.
- Using Skype on a cell phone is easy to set up but the quality on cell phones is very hit or miss.
We use Skype mainly for communication with our Remote team, Outsourcing teams and some of our clients who do not like other communication platforms. We use it on a daily basis, using both desktop and mobile apps. We have been using it from the very start of Brainy Bees, I have also used it personally.
- Accessibility.
- User-friendly interface.
- Good quality of calls.
- Lighter apps (so they would not lag on any devices).
- Better quality of the video (audio is flawless).
Using Skype allows our team to have meetings without leaving your desk. This gives us the ability to have meetings more frequently than you would if you were to all meet in one location. Skype also allows you to join in on meetings by mobile devices. This saves so much unneeded drive time and is so much more convenient for all.
- It allows you to join in on meetings while out in the field by a mobile device.
- Skype gives you the comfort of meeting from your own office/desk.
- Skype saves you drive time and fuel costs.
- Skype does everything that we expect it to do. No complaints that I am aware of.
October 17, 2019
Skype is an excellent tool for online video conferencing!
I use Skype mostly for online video consultations with my clients. Skype is a great tool to have and use because it helps me to contact my clients for free—even my clients who are in another country. I can use it to chat with them, video calls or just use it to call them without the video.
- Skype does video calls very well. The connection is usually good and the video quality is good.
- The app for Skype on my iPad Pro is pretty awesome. I hardly ever use Skype on my computer because it has all the features I need.
- I like that Skype is free for what I need. I have never needed to purchase Skype credits because I don't need to use voice mail, send SMS texts or make calls to a landline, cell or outside of Skype.
- Honestly, I wish Skype was integrated more into the other apps I use. Although I do use Skype a lot, I prefer to use Google Meets because I automatically get a conference link when I add a meeting to my calendar. This just makes it easier for me.
- Other than the above, I think Skype does a really good job - so good that most people mention Skype when I offer to do a video chat.
January 08, 2020
The most trusted VOIP service in the world
Skype is the main international communications utility we have been using to communicate with our partners and customers abroad, especially when we need to share our screens to present and collaborate.
- Screen sharing
- International phone calls
- Syncing with Bluetooth hearing devices can be smoother
- Screen sharing on low bandwidth gets stuck sometimes and requires us to restart the call
December 05, 2019
Excellent Program for businesses of any size!
Skype is being used across the entire organization. One of the biggest areas it addresses is the ability to interview candidates who are not local. Instead of spending hundreds of dollars on flights, rental car. hotel, etc., we are able to interview them via Skype and usually make a decision without the need to fly them out. We also utilize Messenger through our organization, which is also helpful considering we have 3 corporate offices and over 80 facilities statewide.
- Communication - face to face from different locations
- Conduct interviews with candidates who aren't local
- Great for video conferences as well.
- Sometimes we have connectivity issues, but that's probably more on our end.
- Nothing else. We love the product.
We use Skype throughout our company as an instant messenger, I rarely use it for phone calls or videos, but other employees do.
- Skype is great for instant communication
- Skype is good for getting an answer quick
- It's great for VoIP.
- I kinda wish I could reach my Google Hangouts contacts in Skype.
- Sometimes it's hard to find a user without asking them for their info.
We use Skype from our desktop computers. It enables us to communicate with clients and prospective clients without using personal cell phones or landline phones.
- Voice quality is excellent as compared to some other VOIP services.
- Allows for recording and tracking of calls.
- Maintains phonebook.
- Updates should be sent as proactive emails.
- Messaging is a little awkward.
- Need the ability to change Skype name on the fly.
We use Skype for communication with the client on voice and text chat. With Skype, because the communication is in real-time it saves a lot of effort with back and forth emailing or contacting over the phone (i.e if the client has Skype ID).
- Video calls work great.
- Screen share is great.
- There are bugs with text chat history. It will not show the time correctly. The way it is supposed to show is that the latest chat is at the bottom, however, more than often the latest text chat doesn't show at the bottom but somewhere in between older chat messages.
- It doesn't have the capability to allow call recordings if you are using Skype to call the phone number. It won't allow third parties to integrate for call recording too even if you are a business user and have Skype manager account
- Their security is obnoxious with the Support Team not knowing what's wrong. I had one of my reps account blocked within 2 mins of renewing the account. I asked the support for help they released my account but again their system blocks it. When asked for the reason they say that the system doesn't show the reason for security purposes which is complete nonsense. Customer service is pathetic.
November 11, 2019
Internet based communication done right
Skype is an internet-based telecommunications tool that I as a business operator use to communicate with merchants and other providers. I find it a great and valuable communication tool compared to other communication apps. Using Skype saves me lots of money on international calls since the calls are virtually free. Furthermore, this app works on various platforms making it available no matter what device I'm using, which is extremely convenient.
- Voice calls on Skype is crystal clear and don't drop like on some other apps. Skype to Skype calls are free, who doesn't like free?
- Video calls are easy to use and set up, conferencing is a dream.
- Quick and easy installation across multiple platforms.
- Screen or content sharing is very easy, Much easier that some other apps.
- It seems very stable as it doesn't crash or freeze.
- Sometimes the system gets a little slow during video conferencing.
- I wish there was some kind of language translation built into this app.
- While its multi-platform it isn't as ubiquitous as I would like.
October 18, 2019
Skype is an average quality product but does its job when it comes to messaging and making audio/video calls
I work for a corporation with over 25000 employees worldwide. There are multiple locations, different time zones. We use Skype to communicate with each other. It especially works great for communicating with employees abroad. Skype is definitely better than using emails. We definitely prefer Skype to emails because we don't have to sound formal and we can communicate fast.
- Fast
- Reliable
- Easy to use
- Emojis
- Glitchy
- Boring interface
- No customization
- No GIFs (like Slack)
- Window is large even when manually minimized. At work, I'd prefer something minimalistic.
October 17, 2019
The best video calling software for business
We use Skype when one or more team members are working remotely, away on holiday, or on a business trip out of the university in order to conduct meetings by audio or video calls. This has proved very effective in being able to have discussions and address issues when not everybody can be present in the department at the same time.
- Conference calling, i.e. more connections than 1 to 1.
- Screen sharing - displaying to the other user(s) what is visible on your screen.
- Leaving messages in case of no answer.
- Improving stability of connections, especially with more users, is about the only thing to be improved in my opinion.
January 10, 2020
Skype is great for daily team communications
We adopted Skype simply to communicate with workers, plus to address our client's inquiries. It manages basic communication issues. With my organization's growth, I chose to get the premium package and it turned out to be way more efficient, enabling international calls and connections among peers. I was very happy with the results and I recommend it.
- Global communication.
- Integration with unified systems.
- Wider selection of accessible phone numbers.
- Payments options.
December 05, 2019
Premiere For Business Interaction
This application is an entrusted source, second to Google Chats, as a means for our employees to communicate current issues and needs to be met across the merchandise updates and franchise under certain circumstances, conditions with certain requirements to be carried out by certain personnel. This easily rids the need for in-person conferencing which is a common disdain among fellow employees.
- Document viewership is easy sometimes!
- Involves chatting and other means of communication without usage of a data plan.
- Simple to use for the average employee to manage communication.
- Sometimes the audio quality suffers indignantly. Especially in our facilities, we have a requirement for needing clear communication
- Needs more features.
- Wish I could document convos or previous info for future reference.
November 04, 2019
Skype for the best meetings.
Skype is used by almost everyone in the organization. It allows us to communicate with external clients, vendors and partners. We have had good success with Skype being a tool to having virtual meetings. We have had conversations with users around the world. It is a tool that is widely used!
- Chat
- Voice
- Video
- Recording
- Sharing
- Reporting
Skype is included with the university's Office 365 subscription, and all Active Directory users can access and be contacted via Skype. We sometimes use it for within- and between-department communication, especially for quick instant messaging. Skype is, of course, one of the original household names in videoconferencing, etc., but we don't use it much for that on a daily basis.
- Skype for Business has grown quite a lot since its days as Microsoft Lync and is now quite nicely integrated with almost facets of Windows and Office (and other Microsoft stuff).
- It's nice for inter-office communication when everyone's using Active Directory and has Skype for Business running.
- Skype for Business works well even on non-Windows and/or non-university machines (e.g. personal computers).
- Skype in general, including the Business version, can be pretty clunky, and surprisingly resource-hungry, especially when it's always running, and on machines with lower specs.
- This resource hungriness can be worth it for quick IMs to other members of the same organization, but I really have a hard time recommending Skype over something like Zoom for videoconferencing.
- Video communication with others in the same organization just doesn't always seem to work very well, even on the same network.
September 22, 2019
Great Video Conferencing and More
Skype is used to communicate within the office. Whether we require a simple quick instant message, a phone call, or a video call, Skype provides the means to reliably relay information. With Skype being installed on all of the computers and providing each employee with an account, it means that we can create an interoffice communication network when emails are not sufficient enough. Skype saves time by providing an instant connection between employees so that they can address any problem with a quick conversation.
- Solid desktop application.
- Good mobile application.
- Array of features.
- High-quality video and voice.
- Configuration of Skype is particular.
- If you have multiple input devices, it can be cumbersome to set up the correct one.
- Sometimes it is not desired to launch Skype, but it is enabled by default. You have to change your settings to disable Skype.
September 17, 2019
Skype is simply sensational!
Skype is being used to communicate internally with coworkers as opposed to email or getting up to talk to someone. It is used by all departments across the organization and it makes it easy to communicate when a quick response is needed especially with remote employees.
- Offers immediate sending and receiving of messages between coworkers.
- This is very easy to use for remote employees vs picking up the phone to answer a simple question.
- It makes it easy to see if employees are busy in a meeting, free, or idle in order to see if they are ready and available to chat.
- It is very straight forward and easy to use, I am not sure if it can get any easier!
- It would be nice to have an easier way to set up group chats on Skype.
September 12, 2019
Useful for client communication around the world
We are a small (but growing pretty quickly) legal services organization that uses a variety of communication platforms, including Skype, to communicate with our partners, pro bono attorneys, board members, and clients around the world. Every department uses Skype for different reasons, but I would say it is most heavily used by the direct services department, which provides legal aid. It is a way for us to communicate across different time zones.
- Many people are familiar with Skype and used to how it operates as opposed to some other platforms that aren't as popular.
- Audio and visual is usually high quality, although this does depend largely on the internet connection on both ends.
- Easy to initiate calls with contacts once they have been added.
- It seems like the user interface changes fairly often and that can be confusing to adjust to if you don't use it super regularly.
- When the internet connection isn't good, audio and especially visual loses quality or becomes laggy.
- Not super clear how to troubleshoot or contact support when you need to fix a call issue really quickly.
September 12, 2019
Used to be the best, but competition is growing stronger and better.
We have been using Skype mostly to communicate with people outside of the organization. It has been the default communication tool we have had for years. Audio and video work great together to be able to hold efficient virtual team meetings. It has also been a way for us to know who is currently online and who is not available.
- Video chat. It's smooth and the technology has been well perfected over the years.
- It's fast. It loads and logs in instantly.
- Very easy to use. No steep learning curve required.
- Too much RAM usage. It is eating up all of our computer's resources.
- There is a considerable lag for older computers doing a screen share.
- Cannot handle a lot of users simultaneously doing a video chat.
September 24, 2019
Skype Connect with those around you anywhere!!!
We used Skype as a department for meetings among the team, when we worked remotely, traveled etc. It allows those not available in the office to be able to interact and be a part of a in person meeting, while still being able to be home or anywhere! Skype can also be used on your phone which makes it all the easier to connect with those around you.
- Love the document sharing and the text message chatting as well
- Makes international calls easy, for a more personal feel
- Spontaneity with this application makes connecting with others easy, and fun!
- Sometimes it has trouble connecting to the server, so it can be spotty
- It can freeze and stop when connection is spotty and take some time to reload.
We used Skype as a backup video conferencing tool when others fail to operate in a stable environment. We have found it to be less stable than other platforms but serves our needs in communicating with students. We find that many households are familiar with Skype and the brand holds respect that is welcomed.
- Unlimited time.
- Ease of use.
- User friendly.
- Screen sharing.
- Presentations.
- More secure.
September 10, 2019
Excellent free phone/video calling tool for global meetings
I use Skype to communicate with global clients.
- User-friendliness _ It''s pretty easy to navigate.
- Quality - Call quality is always good and I never have trouble hearing even when my calls are across the globe.
- I don't use it often, so sometimes it's difficult to find the buttons I'm looking for when I sign-in.
Skype is being used by multiple departments within the organization. The main use for Skype is communication between team members and for internal conversations among teams. It's convenient and quick to find and contact partners within the teams and company.
- Chat interface is very simple and easy to work with.
- Video call quality is usually stable, with minor failures.
- Easily integrates with the company Outlook mailing list, where all team members are easily found.
- Group chat is not that flexible, so it's not able to compete with similar tools like Slack for example.
- Performance is not amazing, it may be slow at times.
- Although the interface is simple, it has room for improvement since it looks outdated.
Skype Scorecard Summary
Feature Scorecard Summary
About Skype
Skype (the personal edition) is a free web meeting, video
conferencing, and VoIP software. The free version includes instant messaging, audio
and video Skype-to-Skype calls, the ability to call mobile phones and
landlines, paid international calling, and conference calling capabilities for
up to 25 people. During video sessions, users also have the option to share
their screen with other participants. Other distinctive features include background blurring, voice and text translation, location share, conversation search, and integration with Microsoft's Digital Assistant, Cortana.
This version of Skype works on phones, desktop, tablet, browsers, Alexa, and
Xbox. Users can call landlines and mobile phones from around the world by
paying for Skype Credit or signing up for Skype subscriptions, a monthly
contract for users who only need service to specific regions. Users can also
pay to have a local phone number through Skype Numbers, so that they can answer
phone calls from their desktops, tablets, or smartphones. They can also send
SMS text messages and share their location using the Skype mobile app.
Categories: VoIP, Web Conferencing
Skype Technical Details
| Operating Systems: | Unspecified |
|---|---|
| Mobile Application: | No |