Reviews (1-25 of 44)
- Easy to install for MacOS or Windows and user account setup is intuitive.
- In the newest version of Skype, you can make the window showing the other person very small. This feature is nice, because I can quickly look something up on my computer and still see the person I am talking to.
- The chat capability of Skype is also handy if you need to quickly send someone a bit of code or a website link.
- I find the new interface of Skype very unintuitive compared to previous versions. Every time I am talking with someone I end up clicking on icons until I find the chat area or the screen sharing option.
- In newer versions of Skype, I've had many issues with audio feedback being slow or interrupted, despite the fact that I have high speed internet. This is extremely annoying if you are trying to discuss difficult and complex topics.
- Sometimes the video option randomly doesn't work, and I also find it difficult to add people to your Skype phonebook if you don't know their exact Skype username.
- It does video calling very well.
- You can share files easily over the platform.
- The chat / instant messaging feature was robust.
- It's very accessible. Users on many platforms can use it.
- It is reliable. I have not had issues with uptime or charshing.
- I think that often people are confused on what usage or functions will cost them money to use.
- Everyone is concerned about security and safety these days. I don't conduct secret business over Skype but I've heard there may be some concerns about this issue if you are thinking of using it for sensitive information.
- Chat history gets deleted after a certain point so if keeping years long records is something that you are looking to do consider saving chunks off from time to time.
- Outlook Calendar Integration - Skype is connected to my Outlook Calendar and shows my availability to other users through the instant message function and also sends meeting reminders to the screen of my office phone. This allows me to keep track of my schedule but also allows my colleagues to know if I am available or not, how long I have been away, and when I will return.
- Phone and Video Conference calls - Skype was my go-to for video conference calls even before my company purchased it for all our users. Now I get the added bonus of all the business functions and Outlook integration. I could start a single user video call in seconds and initiate it through the instant message function. Group conference calls are also now made easier through Skype. We don't all need to register for additional systems or accounts, like Google, to be able to facilitate a conference call.
- Skype Missed Calls and Voicemail - One of my favorite things about Skype is the missed call and voicemail notifications I receive through my email. I am much more likely to notice missed calls and actually listen to voicemails. I no longer have to call in to my phone to listen to voicemail, I can check it quickly as I empty my email inbox.
- Skype Rolodex - Looking up phone numbers for my colleagues across campus used to be very time consuming if their numbers were not on our website. through Skype, I can look up anyone's phone number and place a call in a matter of seconds.
- Speed Dial - When using the speed dial function through my phone, which is determined by my favorites in Skype messenger, there is an occasional error in the call. Even though I am using the speed dial for phone, the call will register for the recipient through their computer and they cannot answer on their landline. I then have to hang up and manually dial their number.
- Video Call Quality - While the ease of setting up a conference call is there, the quality of the video calls could still be improved. The audio runs without issue but the quality of the video can still become grainy, pixellated, or frozen.
- User Name Incongruity - The list of contacts on Skype messenger is not congruent in the way it lists users. Some users are listed by email, some are listed by a user name, and some are listed by last name and first name. This is not a glaring issue, but I am not familiar with some user names, which results in having to do a manual look up for some people. It would be easier if they were all able to be listed by first and last name.
- I think it is a great too for connecting with family and building professional relationships.
- I think it is a tool that provides convenience because you can skype whenever is suitable for you.
- I think it is easily accessible to call and connect.
- I like that the Skype can be free depending on your needs.
- Useful to connect to all no matter what system they use Sndroid, PC, or Mac.
- I’ve definitely have had connection and picture issues with the software even when the internet was good.
- I don’t like that some calls were dropped or interrupted at random.
- If someone does have an Apple product, it is faster and easier to use Facetime, as no logging in is required.
However, I have sometimes been contacted by robot accounts and strangers before that weren’t pleasant conversations.
- Many people already have Skype installed and already have experience.
- We can use it free of charge.
- Skype has a user-friendly UI.
- The system should have automatic quality control while video conferencing, even if the network condition is poor.
- Some people suffered from troubleshooting of their installation of Skype.
- A recording function could be welcome for people.
A bad scenario for Skype is to use it for important business meetings. This is because you can lose your opportunity to a bad connection while communicating.
- Skype allows for easy sorting of your contacts in a way that makes it easy to group people together and know who you need to contact.
- Skype seems to work well across multiple platforms; PC, Mac, and even handheld devices can use Skype in a way that is beneficial to their organizations.
- Skype allows you to evaluate and engage in conversation in a face to face way when person to person meetings would be hard to manage.
- Skype has been around for a while and there are now a lot of other platforms that do the same thing; Google Hangout, Dischord, etc. Skype may need something that differentiates them from the pack.
- Unlike cell service, because Skype is video heavy in the cases we use it, poor service and connection can often be a major complication. This is, however, an issue for any video conferencing software.
- It's a video calling feature that provides us with free calling at any corner of this world.
- Edit and deletion of messages sent by us. Messages sent by mistake are corrected easily.
- The user interface is the best and easy to understand.
- Works on all operating systems as well on all platforms.
- It sometimes crashes while running. This needs to be improved.
- During a video call there are network delays that degrade the user experience.
- Sykpe also offers a paid calling feature. The call rates should decrease.
Someone cannot access emergency numbers through Skype in an emergency except in specific communities or jurisdictions. Individuals could call non-emergency phone numbers that could then relay their needs to the appropriate department, but this would create delays in service implementation. Under the current structure, modern phone services are still more reliable.
- Client meetings are very affordable for overseas clients.
- Provides a quality visual remote experience for clients that can't come to my office
- The screen can freeze during a call and usually requires disconnecting and redialing. This happens approximately one in four calls.
- Sometimes there is a reverb in the background so I hear myself talking a few seconds after I am actually talking.
- The screen sometimes pixelates for a while during the call.
- It's video chat capabilities are what it is known for, and are pretty good (depending on your internet connection).
- I've used it with people are are across the country and also out of the country and have been able to communication with them, so that's pretty fantastic.
- I think it's one of the standard, original video chat softwares out there.
- I think it needs to stay relevant, stay current. It's getting lost in all of the other newer video chat softwares and apps available now.
- Maybe connect it with another app, like google+, for instance, would help get it to be utilized more.
- Skype's call quality for video and audio is very good, although this depends on your internet connection speed.
- Skype's file sharing feature is incredible as well. Not all customers want to give out or even have an email address. So if you need to send the customer a document or perhaps even a trial version of your product, you can send them those with Skype's file sharing feature.
- Sometimes the connection quality and strength is not good, but that is rare and that issue is dependent on the internet connection of both users.
- Other than that, Skype is great!
- Skype provides a secure and transparent medium for multi-team collaboration.
- Skype provides a platform for sharing data for representation via video conferences for business meetings.
- Skype is the best gateway for video conferences in a dependable, productive, and secure environment.
- International calls via Skype sometimes disconnect, which is annoying.
- Video conferences via Skype cost much more when compared to other video conferencing software.
- Problems with editing phone contacts are much frequent in Skype's latest version.
Skype does not fit for private instant chats via video/audio conferences.
- I like that this program has a chat, with which I can chat with friends, family and clients, with whom I communicate daily. It is a simple and fun way to chat with people.
- The calls are good and if you have wi-fi or a good data signal, you can hear them well. If you want to communicate with someone who is in a country other than yours, you can simply call them and the result will be very good.
- Video calls, in my opinion, is the best thing about this program. You can make a video call in the tranquility of your home, or if you go out, you can do it with a tablet or from your cell phone. If you are in a place sharing with friends or clients, and you want to show it to someone, you can simply do it. It's amazing the things that this program lets you do.
- Well, calling a home phone is difficult and they charge you. I think if that company wants to compete even more, you should check this.
- Skype depends on the signal to the internet. Sometimes the platform does not adapt well to the phones that have a simple internet signal, that is, those telephones that are not connected through a Wi-Fi network.
- The sound is sometimes not the best. Many people I know have complained about this, because they say that when they are making a call or video call, they do not listen well to what the other person is telling them. This is not always, but it has happened to me.
- Ease of managing contacts, with a few clicks I can add, move or delete contacts into my Skype home screen. Adding members to group chat is also extremely easy.
- The away feature, if you miss a conversation an email with a summary of that conversation is sent to your email. This is handy if you're often away from your desk like I am.
- Emoticons, haha, but in all reality the widely available emoticons adds a certain human touch to the text only conversations. Use of video and voice emoticons give us a way to express emotions over chat. This is good when you're often talking to people you don't see in person or talk to on the phone very often.
- While adding can modifying contacts is relatively easy after you figure it out, new users may struggle with this. Adding a simple plus button next to a persons name in a chat window would be a great help. a simple stream lined single or double click option would be great.
- A gif repository. While Skype is a business tool some business isn't always so serious. My coworkers and I like to share links and other things quickly with each other over Skype to keep morale high. Being able to respond quickly to your buddy down the hall with a witty gif would make a difference.
- Not exactly a bad thing but the group chat window could be confusing for new users. Streamlining this and allowing the user to drag themselves out of a chat instead of having to close a window or something similar may help with this.
Skype doesn't address any business problems, if anything, it's a problem itself. It totally became the inside joke:
- Look Skype rolled out a new version!
- Oh goodness, now we will have to figure things out all over again!
- Oh no, prepare half an hour in advance, to find buttons!
- Ha, Microsoft is looking for newer ways to mess it up again!
- I guess one thing it does well is changing things around all the time. You feel like you're using a brand new product every time you log in.
- Room for improvement: roll back to what it was before Microsoft acquisition.
- Remove the forced Microsoft login. Make the "remember me" option available again so it won't sign me out every single time and force me to get a Microsoft account.
- Bring back screenshot options.
- I'm having a hard time finding 3 things it does well. It used to do many things quite well, but not since it's been bought out by Microsoft. It's now a disaster.
- When we a colleague travels for business, we are able to easily connect with them using Skype.
- It provides a fast, efficient and powerful messaging platform.
- The ability to communicate with a large group of people through video conferencing.
- With their Windows and phone program, it feels like they favor looks over performance. The way it looks is very nice, but it runs horribly even on newer hardware, It still gets the job done but it could get it done even quicker if the program runs smoother.
- When a Skype meeting has many attendees, the voice & video quality of the meeting decreases because of the many disruptions created by the users.
- One of the fastest connecting communication systems.
- Screen sharing feature is very helpful for remote access.
- It delivers the best audio/video quality during conference calls.
- It gets updates very frequently and sometimes it is very annoying.
- Unavailability of free voicemail box. It's paid and slightly expensive.
- Its parent company's terms and conditions are something which I don't trust completely. I am always suspicious about my privacy.
- Allows country to country communication.
- Provides free and paid versions. (Skype Free and Skype for Business).
- Has messaging and calling features.
- Has ability to call multiple people at once.
- It doesn't have a voicemail service.
- It doesn't record past calls.
- I am about 6 years into using it and since the day I installed it, I have used it regularly, it seems easy to use and a nice program, it allows me to be in contact with relatives and members of my organization, I think the biggest benefit of Skype is the facility to be able to add your mail contacts without problems, besides that it is already available for mobile which makes it more accessible and available at any time you need it. It not only allows me to make conferences, but send and receive files without problem.
- It is not a heavy program for the computer and it does not use much computer power to perform its tasks, it does not have advertising within the application, referring to other companies or something for style, so that also makes it pleasant.
- It is a fast program, with stable connection and good image quality in video calls
- I think they could improve the stability of the connection in some places, but generally it works well, it is quite stable.
- I do not know if it exists, but they could make a lighter version for cell phones, in some less current devices, it might slow down.
- Maybe adding a button to send email directly from the program would be a good idea.
- The tabbed chat window is great when you have a lot of conversations going on at once. For example, if throughout the day you talk to 15 people through skype all of your conversations will be tabbed out in your chat window and turn orange when that individual sends you another message
- For screen sharing it takes literally no time to just share your screen very quickly. You can also give others on the call control of the screen so they can move the mouse and show things on your screen remotely.
- Your conversation history can be integrated to store in your outlook inbox so after a certain amount of time (~ 5 minutes is what I have it set to) your conversation will be saved to your inbox under a conversation history tab so you can go back and reference old conversations.
- The conversation history, although a great feature, sometimes does not save your conversation as expected so you do not have it to reference down the line
- If you have a window with a bunch of conversation tabs and you try and add a person to a conversation it goes out of that conversation and you have to find it in your tab window again. This is not a big deal but just can be a pain to find the conversation again.
- When in an email in outlook it would be nice if you could reply all with IM (Skype) for that email. Currently, you can only reply with IM to the sender not the whole email chain.
- Very easy to screen share
- Easy to add individuals to group chats
- The skype meetings extremely useful within and outside of our organization
- The video chat interaction is not ideal. The video of each person is very small.
- Calls via Voip without packet loss
- Screen sharing
- Instant messaging
- The interface is ancient now could be a bit 'modernized
- Sometimes it disconnects and fails to connect if you have not logged out before
- Screen sharing does not allow dual monitors
- If you are a single user you can make low-cost VoIP calls especially if you have friends or relatives abroad
- You can share your screen if you have to show a program or some features on your pc for work
- For instant messaging and for creating discussion groups it's fast and functional
Skype Scorecard Summary
Feature Scorecard Summary
Skype (the personal edition) is a free web meeting, video
conferencing, and VoIP software. The free version includes instant messaging, audio
and video Skype-to-Skype calls, the ability to call mobile phones and
landlines, paid international calling, and conference calling capabilities for
up to 25 people. During video sessions, users also have the option to share
their screen with other participants. Other distinctive features include background blurring, voice and text translation, location share, conversation search, and integration with Microsoft's Digital Assistant, Cortana.
This version of Skype works on phones, desktop, tablet, browsers, Alexa, and Xbox. Users can call landlines and mobile phones from around the world by paying for Skype Credit or signing up for Skype subscriptions, a monthly contract for users who only need service to specific regions. Users can also pay to have a local phone number through Skype Numbers, so that they can answer phone calls from their desktops, tablets, or smartphones. They can also send SMS text messages and share their location using the Skype mobile app.
Skype Technical Details