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Overview

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to…

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Pricing

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What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is GoTo Connect?

GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.

What is Lifesize Video Conferencing?

Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.

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Product Demos

Skype Video Call Demo Video (No Audio)

YouTube

One Chat - All in one Messenger for WhatsApp, Fb, Skype & more

YouTube

Designing a Drawer / Sliding panel in Winform App C# (Skype Demo)

YouTube

Skype on Symbian Video Demo

YouTube

Demo of Skype for the iPhone

YouTube

Sony Xperia M Skype Video Call Demo - Front Camera Quality - PhoneRadar

YouTube
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

7.7
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

6.7
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

6.9
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

7.6
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

7.6
Avg 8.3

VoIP system collaboration

Team collaboration via cloud phone system

7.9
Avg 8.9
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Product Details

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes instant messaging, audio and video Skype-to-Skype calls, the ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people. During video sessions, users also have the option to share their screen with other participants. Other distinctive features include background blurring, voice and text translation, location share, conversation search, and integration with Microsoft's Digital Assistant, Cortana.

This version of Skype works on phones, desktop, tablet, browsers, Alexa, and Xbox. Users can call landlines and mobile phones from around the world by paying for Skype Credit or signing up for Skype subscriptions, a monthly contract for users who only need service to specific regions. Users can also pay to have a local phone number through Skype Numbers, so that they can answer phone calls from their desktops, tablets, or smartphones. They can also send SMS text messages and share their location using the Skype mobile app.


Skype Video

What is Skype?

Skype Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.

Reviewers rate Audio conferencing highest, with a score of 9.

The most common users of Skype are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(2593)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

User-Friendly Interface: Users have consistently praised Skype for its user-friendly interface, noting its intuitive design that allows for easy navigation without the need for extensive training. For instance, reviewers have mentioned how they quickly adapted to the platform's layout and features, streamlining their communication process.

Cost-Effective Communication Platform: Many reviewers appreciate the cost-effectiveness of Skype, with its free version offering a wide range of essential features and the paid version being budget-friendly, especially for international calls. Users often highlight how Skype has helped them save on communication expenses while still providing high-quality services.

Reliable Connection Quality: Numerous users value Skype's reliable connection quality during calls and conferences, as well as its seamless support across multiple devices, which enhances their overall communication experience. They frequently mention instances where Skype maintained clear audio and video connections even in challenging network conditions, ensuring productive meetings and conversations.

Call Quality: Users have consistently reported issues with dropped calls, slow internet connections affecting call quality, and choppy audio on Skype. These problems have hindered smooth communication experiences for many users.

Interface Confusion: Some users have found the Skype interface confusing, especially on the phone app, which has led to difficulties in navigating the platform efficiently. This lack of intuitive design has frustrated users seeking seamless interactions.

Feature Limitations: Users have highlighted that Skype lacks important features like breakout rooms, interactivity options, and integration with corporate email systems, making it feel basic compared to other conferencing platforms. The absence of these functionalities has limited productivity and collaboration possibilities for users across various settings.

Reviews

(1-25 of 125)
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Easy and affordable option for local number with unlimited local calls

Rating: 8 out of 10
June 18, 2024
BM
Vetted Review
Verified User
Skype
15 years of experience
We use Skype in combination with Grasshopper. While Grasshopper acts as a routing toll free number with extensions, if we are making calls directly, we do it through Skype.

Skype's desktop and mobile apps are easier to use, and provide unlimited local calls at a flat, affordable rate.

Allowing our team to use their existing mobile or desktop devices without additional hardware for business office phone calls is important, and Skype makes that possible.

Skype - A good business communication and marketing tool

Rating: 8 out of 10
June 14, 2024
AP
Vetted Review
Verified User
Skype
10 years of experience
Teams is more professional, Calendar integration with Outlook is possible so that is plus point as compared to Skype. Many people use Teams and are comfortable on it so it is good for us. But yes, Skype is the only business communication tool which enables calling on mobile phone or landline. So in terms of that Skype is more helpful.

Great for one on one

Rating: 6 out of 10
October 18, 2023
Verified User
Vetted Review
Verified User
Skype
7 years of experience
Skype is great for one on one calls and easy catch ups. However, when it comes to talking in a more professional setting and in a group setting, we have gone with other communication services. Skype is great for video conferencing with one other person though and I would recommend it for that.

Skype, a good third option.

Rating: 4 out of 10
April 24, 2023
Verified User
Vetted Review
Verified User
Skype
5 years of experience
As a whole business, we did not go with Skype. But for selected use cases we did. These scenarios were based upon what technology the other parties had access to. They were comfortable using Skype so we adapted to using it. We have used it to connect classes on site and off site, meet up with schools overseas and connect boarding students and families.

"Skype is unmatched in terms of its user base, reliability, and ease of use."

Rating: 9 out of 10
February 01, 2023
AK
Vetted Review
Verified User
Skype
1 year of experience
Skype is a great app for various purposes, such as texting, calling, video chatting, and even holding virtual meetings. Regardless of connection speed, it provides the best quality and user experience. Skype's user base, reliability, and ease of use are unrivaled, and because the service requires so little bandwidth, calls can continue for up to 24 hours without being cut off. Skype is intuitive, while it could be more user-friendly.

The software will upgrade your work pattern and will help in achieving your business goals more fast and make your communication more easy.

Rating: 10 out of 10
December 01, 2022
Verified User
Vetted Review
Verified User
Skype
2 years of experience
As WhatsApp Business is not useful as skype because there are certain features which were not as useful as those available on skype. Whatsapp has a file size limit while transferring data, it doesn't have screen sharing which is a big drawback, and cannot be used as a professional tool while working in corporates.

Seamless user interface.

Rating: 7 out of 10
July 12, 2022
Verified User
Vetted Review
Verified User
Skype
2 years of experience
Before this pandemic when we worked from office we were using Flock as our communication tool. At that time we all were in the same building so we did not use Flock [much]. But after pandemic we all are at our homes, so we need some communication medium and Skype was our first choice because its awesome user interface and notification method.

More entrusted and enshrined than other platforms like Zoom or Teams

Rating: 6 out of 10
May 24, 2022
Verified User
Vetted Review
Verified User
Skype
9 years of experience
Skype is more user-friendly than these other products. Skype has a simple, easy-to-understand user interface that even newcomers to audio/video conferencing can understand intuitively. While Skype and Zoom offer similar features, they are loaded down with extras: more buttons to click, more hoops to jump through. With Skype, it is fairly simple as point and shoot. Other platforms unnecessarily complicate this process.

Communication made easy and comfortable with a personal touch

Rating: 9 out of 10
April 06, 2022
Verified User
Vetted Review
Verified User
Skype
10 years of experience
Skype is more user-friendly and has a better-suited option for us, plus its acceptability is unique and very much welcomed all over. Professionals are already adhered to interphase and using for their personal use and no such training costs were involved as in this region its a very popular option to have for internet calling

User friendly and great connectivity - 10/10

Rating: 9 out of 10
November 29, 2021
Verified User
Vetted Review
Verified User
Skype
3 years of experience
It’s extremely user-friendly. Truthfully I use multiple different applications that serve similar purposes depending on what our partners are familiar working with. Skype has had pretty dependable connectivity compared to others I’ve used. Also very simple to set up and share meetings. I will definitely continue to utilize Skype when needed.

An All Around Good Communications Tool

Rating: 8 out of 10
November 29, 2021
JH
Vetted Review
Verified User
Skype
8 years of experience
It's very difficult to compare Skype to the other tools listed above that are in the database. Skype is much more fully featured and easy to use with many users than Google Hangouts or Google Duo. WebEx and GoToMeeting are better conference call style set ups but not really in the same market but do provide some similar services to Skype. Join.me and Cisco Jabber offer some screen sharing and instant messaging features as Skype and are a little better for those purposes. In essence Skype covers so many things that it's just an easy Swiss army knife style of tool.

Call on a budget!

Rating: 8 out of 10
November 09, 2021
Verified User
Vetted Review
Verified User
Skype
7 years of experience
As a business messaging solution, Skype for Business has been replaced by Microsoft Teams which has been a significant upgrade. But the normal Skype hasn't really changed or developed much over the years leading to a steady decline in its customer base as well. A few years back Skype was king undisputedly but sadly today I would not say the same.

"Reliable, Rational, And Essential For The Exchange Of Information"

Rating: 9 out of 10
October 21, 2021
NH
Vetted Review
Verified User
Skype
2 years of experience
Skype is inexpensive and easy to use, and all of us may access it through the internet. Because of concerns about privacy and security, I value Skype's longevity much. With this system, we can deal with people in distant locations since it is more dependable regularly. The mobile version lives up to the desktop version in terms of features and functionality. In comparison to Zoom and other applications, Skype offers more functions.

an Engineer's Review of Skype

Rating: 8 out of 10
August 16, 2021
Verified User
Vetted Review
Verified User
Skype
10 years of experience
Microsoft Teams is more suitable for teams who share information in Channels. It also allows simple management of tasks and projects through the integrated Kanban Board. Zoom and Webex Meetings are more suitable for holding Webinars. Zoom is easy to use for holding meetings with people outside the organization. Webex is more secure and used for holding large company meetings within the organization.

If simplicity + ease are what you're looking for, go for Skype. If more than that, look elsewhere

Rating: 5 out of 10
August 13, 2021
Verified User
Vetted Review
Verified User
Skype
3 years of experience
Skype was used literally only cause it was included in the Microsoft Suite and we did not need to pay for another service. However, after using it for some time and constantly running into audio/video issues (especially during client presentations when sharing powerpoint, video, or audio files) it quickly became obsolete. Management was not happy that we now had to pay for a new service due to Skype's shortcomings

easy to use collaboration tool

Rating: 9 out of 10
August 13, 2021
Verified User
Vetted Review
Verified User
Skype
10 years of experience
Skype overall is easier to use than a lot of comparable collaboration tools on the market. It really doesn't require formal training to use, and most users get used to all the features of the platform pretty quick overall. Some other collaboration tools may offer more security features and the ability to set user permissions, etc. but with Skype it has most features that most users will use on a daily basis.

Skype- classic but useful

Rating: 9 out of 10
July 26, 2021
Verified User
Vetted Review
Verified User
Skype
10 years of experience
Skype works just as well as other video conferencing platforms. Microsoft Teams and Zoom seem to have taken the lead on usage across the United States. It still works well and could easily be implemented in your office. I would continue to use it if it weren’t for my office using Teams.

Skype review

Rating: 5 out of 10
July 26, 2021
MK
Vetted Review
Verified User
Skype
10 years of experience
Lee's functionality than Zoom, more glitches and log in complications than Google, but affordable and familiar for most of our clients and staff, which makes it an easy tool for a nonprofit. In general, we use Zoom and Google more but Skype is still a useful tool.

Skype works Fine, but most people choose Zoom.

Rating: 7 out of 10
July 26, 2021
Verified User
Vetted Review
Verified User
Skype
10 years of experience
Skype works better than Google Hangouts simply because everyone in the organization has a skype address that comes from being an employee here. Not everyone has a google account, so it's hard to meet or use Google tools.
The university has also worked with Zoom so that we can use that platform without a separate log-in, so Skype and Zoom should work about the same. Nevertheless, more people here choose Zoom meetings by default.

Skype make video calling easier.

Rating: 9 out of 10
July 26, 2021
JP
Vetted Review
Verified User
Skype
5 years of experience
Team meetings are easy with Skype. Demo presentations are another thing where it stands out from the rest of its competitors. Reminders are another thing done here. Video conferencing and screen sharing is very much improved through Skype and Skype for Business desktop and mobile applications

Still superior video call quality

Rating: 8 out of 10
July 26, 2021
FW
Vetted Review
Verified User
Skype
10 years of experience
When trying to video chat using other apps, and the call is breaking, after switching to Skype, usually the call/video quality is better.
In comparison to UnerConference, uberconference has web client (no need to install software). Also has conference rooms, where you can log in, and see if someone joined already. However Skype has much better video quality than UberConference

How Skype Has Helped Our Company

Rating: 8 out of 10
July 22, 2021
Verified User
Vetted Review
Verified User
Skype
4 years of experience
We find Skype to be more user-friendly than Zoom, possibly because I personally have been using Skype for a lot longer and have become used to its functionality. I also find the video and sound quality to be better than Zoom. On a more personal note, I believe Discord has a better interface for regular messages and voice chats than both Zoom and Skype.
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