Skype

Skype

Customer Verified
Top Rated
About TrustRadius Scoring
Score 7.6 out of 100
Top Rated
Skype

Overview

Recent Reviews

Skype

10 out of 10
August 16, 2022
We have daily online meetings on Skype in Askaria Education System. Mostly we do audio meetings consisting 10 to 20 participants. This …
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Seamless user interface.

7 out of 10
July 12, 2022
It's used for video, audio discussions and file sharing. Because of COVID-19 it has become part of our life and our day-to-day …
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Good way to connect people

8 out of 10
November 19, 2021
We are using Skype internal correspondences in our company. It is very easy to use this software, I can share screens or documents with my …
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Call on a budget!

8 out of 10
November 09, 2021
We use Skype, to conduct and monitor all our Sales calls and reach out programs, It is used primarily by our sales, product/Ops, and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • High quality audio (131)
    8.4
    84%
  • Desktop sharing (114)
    8.3
    83%
  • High quality video (129)
    8.1
    81%
  • Low bandwidth requirements (126)
    6.8
    68%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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N/A
Unavailable

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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22 people want pricing too

Alternatives Pricing

What is Lifesize Video Conferencing?

Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.

What is GoTo Connect?

GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.

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Product Demos

Skype group video calling for mobile phones and tablets brings everyone together
00:47
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Features Scorecard

Performance & Compatibility of Online Events Software

7.9
79%

Screen Sharing

7.9
79%

Online Meetings / Events

7.9
79%

Online Events Collaboration

8.1
81%

Online Events Security

7.6
76%
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Product Details

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes instant messaging, audio and video Skype-to-Skype calls, the ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people. During video sessions, users also have the option to share their screen with other participants. Other distinctive features include background blurring, voice and text translation, location share, conversation search, and integration with Microsoft's Digital Assistant, Cortana.

This version of Skype works on phones, desktop, tablet, browsers, Alexa, and Xbox. Users can call landlines and mobile phones from around the world by paying for Skype Credit or signing up for Skype subscriptions, a monthly contract for users who only need service to specific regions. Users can also pay to have a local phone number through Skype Numbers, so that they can answer phone calls from their desktops, tablets, or smartphones. They can also send SMS text messages and share their location using the Skype mobile app.


Skype Video

What is Skype?

Skype Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.

Reviewers rate Live chat highest, with a score of 8.6.

The most common users of Skype are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.
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Comparisons

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Reviews and Ratings

 (2470)

Ratings

Reviews

(1-25 of 122)
Companies can't remove reviews or game the system. Here's why
August 16, 2022

Skype

Naveed Anjum | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Zoom
Skype is very user-familiar software. Zoom is also a great software but not as great as Skype when we talk about clear audio communication. When we have less number of participants and our call duration is long then Skype is the best option one can have.
Mahbub Russell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Skype's simple and intuitive user interface allows even beginners to audio/video conference. Other communication software may have similar features but more buttons and hoops to jump through. It's compatible with many devices, has excellent sound and voice quality, and has a fun chat feature with realistic facial expressions. Skype-to-skype calls are also free, regardless of where you are. Skype is professional because it has a unique user id and a professional look.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Before this pandemic when we worked from office we were using Flock as our communication tool. At that time we all were in the same building so we did not use Flock [much]. But after pandemic we all are at our homes, so we need some communication medium and Skype was our first choice because its awesome user interface and notification method.
Score 6 out of 10
Vetted Review
Verified User
Review Source
Skype is more user-friendly than these other products. Skype has a simple, easy-to-understand user interface that even newcomers to audio/video conferencing can understand intuitively. While Skype and Zoom offer similar features, they are loaded down with extras: more buttons to click, more hoops to jump through. With Skype, it is fairly simple as point and shoot. Other platforms unnecessarily complicate this process.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Skype is more user-friendly and has a better-suited option for us, plus its acceptability is unique and very much welcomed all over. Professionals are already adhered to interphase and using for their personal use and no such training costs were involved as in this region its a very popular option to have for internet calling
Score 9 out of 10
Vetted Review
Verified User
Review Source
It’s extremely user-friendly. Truthfully I use multiple different applications that serve similar purposes depending on what our partners are familiar working with. Skype has had pretty dependable connectivity compared to others I’ve used. Also very simple to set up and share meetings. I will definitely continue to utilize Skype when needed.
Jason Hartigan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
It's very difficult to compare Skype to the other tools listed above that are in the database. Skype is much more fully featured and easy to use with many users than Google Hangouts or Google Duo. WebEx and GoToMeeting are better conference call style set ups but not really in the same market but do provide some similar services to Skype. Join.me and Cisco Jabber offer some screen sharing and instant messaging features as Skype and are a little better for those purposes. In essence Skype covers so many things that it's just an easy Swiss army knife style of tool.
November 09, 2021

Call on a budget!

Score 8 out of 10
Vetted Review
Verified User
Review Source
As a business messaging solution, Skype for Business has been replaced by Microsoft Teams which has been a significant upgrade. But the normal Skype hasn't really changed or developed much over the years leading to a steady decline in its customer base as well. A few years back Skype was king undisputedly but sadly today I would not say the same.
Nilufa Hossain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Skype is inexpensive and easy to use, and all of us may access it through the internet. Because of concerns about privacy and security, I value Skype's longevity much. With this system, we can deal with people in distant locations since it is more dependable regularly. The mobile version lives up to the desktop version in terms of features and functionality. In comparison to Zoom and other applications, Skype offers more functions.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Microsoft Teams is more suitable for teams who share information in Channels. It also allows simple management of tasks and projects through the integrated Kanban Board. Zoom and Webex Meetings are more suitable for holding Webinars. Zoom is easy to use for holding meetings with people outside the organization. Webex is more secure and used for holding large company meetings within the organization.
Score 5 out of 10
Vetted Review
Verified User
Review Source
Skype was used literally only cause it was included in the Microsoft Suite and we did not need to pay for another service. However, after using it for some time and constantly running into audio/video issues (especially during client presentations when sharing powerpoint, video, or audio files) it quickly became obsolete. Management was not happy that we now had to pay for a new service due to Skype's shortcomings
Score 9 out of 10
Vetted Review
Verified User
Review Source
Skype overall is easier to use than a lot of comparable collaboration tools on the market. It really doesn't require formal training to use, and most users get used to all the features of the platform pretty quick overall. Some other collaboration tools may offer more security features and the ability to set user permissions, etc. but with Skype it has most features that most users will use on a daily basis.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Skype works just as well as other video conferencing platforms. Microsoft Teams and Zoom seem to have taken the lead on usage across the United States. It still works well and could easily be implemented in your office. I would continue to use it if it weren’t for my office using Teams.
July 26, 2021

Skype review

Maggie Karl | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
Lee's functionality than Zoom, more glitches and log in complications than Google, but affordable and familiar for most of our clients and staff, which makes it an easy tool for a nonprofit. In general, we use Zoom and Google more but Skype is still a useful tool.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Skype works better than Google Hangouts simply because everyone in the organization has a skype address that comes from being an employee here. Not everyone has a google account, so it's hard to meet or use Google tools.
The university has also worked with Zoom so that we can use that platform without a separate log-in, so Skype and Zoom should work about the same. Nevertheless, more people here choose Zoom meetings by default.
Jitendra Pratap | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Team meetings are easy with Skype. Demo presentations are another thing where it stands out from the rest of its competitors. Reminders are another thing done here. Video conferencing and screen sharing is very much improved through Skype and Skype for Business desktop and mobile applications
Filip Witkowski | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
When trying to video chat using other apps, and the call is breaking, after switching to Skype, usually the call/video quality is better.
In comparison to UnerConference, uberconference has web client (no need to install software). Also has conference rooms, where you can log in, and see if someone joined already. However Skype has much better video quality than UberConference
Score 8 out of 10
Vetted Review
Verified User
Review Source
We find Skype to be more user-friendly than Zoom, possibly because I personally have been using Skype for a lot longer and have become used to its functionality. I also find the video and sound quality to be better than Zoom. On a more personal note, I believe Discord has a better interface for regular messages and voice chats than both Zoom and Skype.
Score 5 out of 10
Vetted Review
Verified User
Review Source
We have Cisco Jabber, Zoom and Rocket. Chat rolled out across organizations but they all lack the flexibility and attractiveness of Skype when it's coming to day-to-day work and solving business needs, even though they possess some important features and characteristics that Skype lacks, such as additional security and integration.
Daniel Epstein | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Zoom
I'm not a fan of Zoom. It tries to steer you towards downloading an app even though you can simply log into a meeting via your browser (though it hides the latter functionality as hard as it can). I was an invitee to a reoccurring Zoom meeting and lost the invite link after a few months. I had no way of joining the meeting and had to ask for the link again. With Skype, it tracks your calls and you can redial from your history, which is a much better system.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Skype lags behind in the kind of integrated functionality that other platforms provide. I believe Microsoft is planning to move away from Skype entirely, but Microsoft Teams are far superior. Not only do they provide instant messaging capabilities but all of the features are fully integrated so you don't need to have multiple apps open (meetings, invites, chats, team chats, calls etc are all in the same place). I would also say while the video quality is good, platforms like Zoom offer far more features than skype does not and the navigation in the apps provides a better user experience to store contacts etc.
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