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Skype

Skype

Overview

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to…

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Recent Reviews

Great for one on one

6 out of 10
October 18, 2023
Incentivized
It has allowed us to connect with our team members around the world in one on one scenarios. It is helpful to be able to see them face to …
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Call on a budget!

8 out of 10
November 09, 2021
Incentivized
We use Skype, to conduct and monitor all our Sales calls and reach out programs, It is used primarily by our sales, product/Ops, and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • High quality audio (131)
    7.9
    79%
  • High quality video (129)
    7.8
    78%
  • Desktop sharing (114)
    7.3
    73%
  • Low bandwidth requirements (126)
    6.4
    64%

Reviewer Pros & Cons

View all pros & cons
Verified User
Professional in Corporate
Management Consulting Company, 201-500 employees
Verified User
Supervisor in Information Technology
Education Management Company, 201-500 employees
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Pricing

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Skype

Skype

N/A
Unavailable

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

56 people also want pricing

Alternatives Pricing

GoTo Connect

GoTo Connect

$27
per month per user
What is GoTo Connect?

GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.

PanTerra Networks

PanTerra Networks

$12.95
per month per seat
What is PanTerra Networks?

PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content…

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Product Demos

Skype Video Call Demo Video (No Audio)

YouTube

One Chat - All in one Messenger for WhatsApp, Fb, Skype & more

YouTube

Designing a Drawer / Sliding panel in Winform App C# (Skype Demo)

YouTube

Skype on Symbian Video Demo

YouTube

Demo of Skype for the iPhone

YouTube

Sony Xperia M Skype Video Call Demo - Front Camera Quality - PhoneRadar

YouTube
View more demos
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

7.4
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

6.9
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

6.7
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

7.7
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

7.3
Avg 8.3
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Product Details

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes instant messaging, audio and video Skype-to-Skype calls, the ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people. During video sessions, users also have the option to share their screen with other participants. Other distinctive features include background blurring, voice and text translation, location share, conversation search, and integration with Microsoft's Digital Assistant, Cortana.

This version of Skype works on phones, desktop, tablet, browsers, Alexa, and Xbox. Users can call landlines and mobile phones from around the world by paying for Skype Credit or signing up for Skype subscriptions, a monthly contract for users who only need service to specific regions. Users can also pay to have a local phone number through Skype Numbers, so that they can answer phone calls from their desktops, tablets, or smartphones. They can also send SMS text messages and share their location using the Skype mobile app.


Skype Video

What is Skype?

Skype Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.

Reviewers rate Live chat highest, with a score of 8.4.

The most common users of Skype are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2600)

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
December 01, 2022

The software will upgrade your work pattern and will help in achieving your business goals more fast and make your communication more easy.

Verified User
Analyst in Corporate
Information Technology & Services Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
We use Skype in our organization to get connected at every time and at any place through this software as it helps us a lot in communicating and passing information from one person to another in no time. It is very less time-consuming and easy to use. Through the software, we do calling, chat and share files and images, videos, etc., on a single tip.
Pros and Cons
  • Through Skype we can communicate very easily globally
  • We can do Chat, Call, Video Call, Screensharing, Media & File sharing at a one tip
  • We can create different groups and can add a large number of people to the same group, which helps in spreading any news to masses
  • Skype need to add different templates which looks more attractive.
Likelihood to Recommend
As I have experienced Skype and found that it helps us a lot in my professional and personal life. Through Skype, I can communicate with my colleague, clients, family, and friends from anywhere in the world. I can do Audio calls, video calls, screen sharing, and chatting with anyone. It is very remote-friendly software and acquires very less space in your mobile or system. It is user-friendly. I use it to share all the official documents and other files with another person through Skype, and it works very nicely and efficiently while transferring the data.
Skype Feature Ratings
Performance & Compatibility of Online Events Software (4)
100%
10.0
High quality audio
100%
10.0
High quality video
100%
10.0
Low bandwidth requirements
100%
10.0
Mobile support
100%
10.0
Screen Sharing (2)
100%
10.0
Desktop sharing
100%
10.0
Whiteboards
100%
10.0
Online Meetings / Events (5)
92%
9.2
Calendar integration
100%
10.0
Meeting initiation
100%
10.0
Integrates with social media
80%
8.0
Record meetings / events
90%
9.0
Slideshows
90%
9.0
Online Events Collaboration (3)
100%
10.0
Live chat
100%
10.0
Audience polling
100%
10.0
Q&A
100%
10.0
Online Events Security (3)
100%
10.0
User authentication
100%
10.0
Participant roles & permissions
100%
10.0
Confidential attendee list
100%
10.0
VoIP system collaboration
N/A
N/A
Web and Video Conferencing
N/A
N/A
Return on Investment
  • It has lowered our costs in our organization while communicating through the internal team, earlier we use landlines to communicate, but now we use Skype which is cheap in comparison to landlines and other sources.
  • It has saved our time in spreading and communicating with a large number of people, As we can communicate and pass the messages in groups which saves our time and cost.
  • It has saved our bills which were going earlier on landlines.
Alternatives Considered
As WhatsApp Business is not useful as skype because there are certain features which were not as useful as those available on skype. Whatsapp has a file size limit while transferring data, it doesn't have screen sharing which is a big drawback, and cannot be used as a professional tool while working in corporates.
Other Software Used
Users and Roles
1500
They use Skype for internal purposes to pass messages from one person to another or to the masses.
Support Headcount Required
1500
All the people, including Business Analyst, Business Executives & Developer, etc., employees use the App.
Business Processes Supported
  • Easy and fast to communicate
  • It has all features like Audio call, Video Call, Chatting, etc.
  • It's remote working and have clarity while doing the call and video call
Innovative Uses
  • To do the meeting
  • To give training session to other teams
  • To share the data files from one person to another
Future Planned Uses
  • It's less time consuming
  • It acquire less space in our gadgets
  • It's less expensive
Likelihood to Renew
10
I have given this rating as this need to give more than that as it's very helpful for us and makes our work more efficient and fast.
Products Replaced
No
Key Differentiators
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
It provides us with the best features in one product so that all the work can be done from one product only.
Evaluation Lessons Learned
I will subscribe to this software again as I didn't find any suitable software to replace this one.
Implementation Rating
10
All the features are up to date.
Implementation Details / Implementation Partner
  • Implemented in-house
Implementation Phases
No
Change Management Lessons
Change management was a major issue with the implementation
It was less time-consuming while discussing with the masses.
Implementation Issues
  • Training to new employee
  • To share the messages into group of people
Training Types Used
  • No Training
Ease of Skype Training
Yes, the product is very easy to learn and use without any tutorial or training.
Product Configurability
10
The configuration is perfect for the product as it currently is.
Configuration Lessons
There is no recommendation as it's perfect on my behalf.
UI Customization
No - we have not done any customization to the interface
Extensibility and Customization
No - we have not done any custom code
Additional Customization Considerations
No, we want only as the product is normally, we don't need any configuration or customization.
Support Rating
10
The support team is very supportive and assists us in no-time with full satisfaction.
Premium Support
Yes, as we do call it internationally.
Bug Resolution
No
Usability
10
Because this software deserves more than I have given the rating to it.
Easy Tasks
  • Chatting is very easy
  • Doing audio and video call is very easy
  • Screen sharing feature is most efficient and useful
Difficult Tasks
  • Sharing some files
Mobile Interface Availability and Impressions
Yes
The mobile interface works very nicely and perfectly.
Scalability
10
Reliability and Availability
10
Performance
10
Ease of Integration
10
Systems Integrated With
  • Laptop
  • Mobile
It's easy to install and use.
Future Integration Plans
  • No, I have integrated earlier in my system
I don't deal with vendors. Other team members do.
Types of Integration
  • File import/export
No
Integration Lessons Learned
There is no advice as the software is up to date.
Pre-Sale Experience
10
Post-Sale Experience
10
Professional Services
10
The service provided is up to date, as discussed before buying.
Key Negotiation Points
No things were negotiated.
Contract Terms and Pricing Model
10
No
Upgrade Process
No
Upgrade Benefits
  • Less time consuming
  • More efficient in working
Anticipated Benefits from Future Upgrades
  • All things are working fine
Future Edition Upgrade Plans
No
Migrating Between Editions
No
July 13, 2020

Best Software to Connect your Coworkers

Verified User
Employee in Marketing
Education Management Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Skype is exceptionally a great tool to connect with your coworkers while working. The best feature I have experienced is the screen sharing capability, which helps a lot with discussing your projects online and you can easily understand what the speaker wants to make you understand. You can make group calls, add members, and send an invite by scheduling your tasks to it. Hand raise and emoticons are also available to express your feelings over the chat. The UI is friendly and easy to manage and use. Privacy shortcuts are also available. It also allows muting the disturbance in a group call.
Pros and Cons
  • Quality audio and video calls.
  • Screen sharing facility.
  • Mute disturbance in group calls.
  • Scheduling and inviting.
  • Hand raise and emoticons.
  • Sometimes slows down while updating.
  • Emoticons are somehow outdated.
Likelihood to Recommend
I strongly recommend Skype to every type of organization as it really helps to solve your difficulties if you are not physically present at your workplace. It allows you to chat and make voice and video calls free of cost. You can schedule your tasks and meetings and users will be able to join by just tapping on a link. It offers various amazing features like conducting one-on-one sessions, feedback sessions, large group discussions and you can make all this possible just by sitting at your home. It really helped when I worked from home and needed to connect my team on a platform and discuss things, really supported balancing my work life along with my personal life. You will get 24/7 extended support; if you have any issues you can chat and contact customer support. Compatible with mobile as well as desktop devices. It allows you to integrate with many other software like Gmail, Calendar, Outlook. An amazing tool to digitally connect with your near and dear ones.
Skype Feature Ratings
Performance & Compatibility of Online Events Software (4)
100%
10.0
High quality audio
100%
10.0
High quality video
100%
10.0
Low bandwidth requirements
100%
10.0
Mobile support
100%
10.0
Screen Sharing (2)
100%
10.0
Desktop sharing
100%
10.0
Whiteboards
100%
10.0
Online Meetings / Events (5)
100%
10.0
Calendar integration
100%
10.0
Meeting initiation
100%
10.0
Integrates with social media
100%
10.0
Record meetings / events
100%
10.0
Slideshows
100%
10.0
Online Events Collaboration (3)
100%
10.0
Live chat
100%
10.0
Audience polling
100%
10.0
Q&A
100%
10.0
Online Events Security (3)
100%
10.0
User authentication
100%
10.0
Participant roles & permissions
100%
10.0
Confidential attendee list
100%
10.0
VoIP system collaboration
N/A
N/A
Web and Video Conferencing
N/A
N/A
Return on Investment
  • It really impacts our organization in a positive manner as the use is Free of cost. We are using Free Trial.
  • In our organization Skype is used by all the departments for connecting to our team mates as well as to resolve any query requiring virtual meet.
  • We have approximately more than 500 employees and for a virtual connect we use Skype, as well as for organizing various webinars and wellness sessions. We have enjoyed the quality a lot.
Support Rating
10
Customer support is really amazing. If you're stuck somewhere, you just need to communicate your problem and they will assist you so amazingly that you just need to sit and relax and the rest is done by the customer support team.
Other Software Used
Users and Roles
We are in the education industry and we require a platform that helps to connect with our students as well as co-workers smoothly. Skype offers various key features that meet our expectations when we connect virtually. I need to arrange webinars, feedback, one-on-one sessions, meetings online in which Skype helped me a lot as the call quality is excellent and it offers privacy security while connecting.
Support Headcount Required
In our organization, we have different departments as well as people who require virtual assistance over the video call. Teachers need to take online classes over the web, I need to connect for organizing wellness sessions, feedback sessions, meetings. There is HR department that needs to connect for organizing sessions for the benefits of employees and so on.
Business Processes Supported
  • Scheduling meetings over video call.
  • Conducting face-to-face Interviews.
  • Online classes.
  • Virtual wellness.
Innovative Uses
  • One-on-one sessions are conducted for wellness in the lockdown period.
Likelihood to Renew
10
I really appreciate Skype for its features and quality standards. It really helps in terms of virtual assistance in the lockdown period where we need to maintain Social distancing and need to work online.
Implementation Details / Implementation Partner
  • Don't know
Implementation Phases
No
Implementation Issues
  • None
Implementation Rating
10
It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.
November 04, 2019

Skype for the best meetings.

Verified User
Professional in Corporate
Health, Wellness and Fitness Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Skype is used by almost everyone in the organization. It allows us to communicate with external clients, vendors and partners. We have had good success with Skype being a tool to having virtual meetings. We have had conversations with users around the world. It is a tool that is widely used!
Pros and Cons
  • Chat
  • Voice
  • Video
  • Recording
  • Sharing
  • Reporting
Likelihood to Recommend
Skype is well suited in scenarios where one needs to speak with someone or a group of people that are in different locations. It works well internationally and across the US. It is less appropriate when users are in the same room, they should simply have a normal conversation in person rather than using Skype.
Skype Feature Ratings
Performance & Compatibility of Online Events Software (4)
80%
8.0
High quality audio
80%
8.0
High quality video
80%
8.0
Low bandwidth requirements
80%
8.0
Mobile support
80%
8.0
Screen Sharing (2)
70%
7.0
Desktop sharing
70%
7.0
Whiteboards
70%
7.0
Online Meetings / Events (5)
70%
7.0
Calendar integration
70%
7.0
Meeting initiation
70%
7.0
Integrates with social media
70%
7.0
Record meetings / events
70%
7.0
Slideshows
70%
7.0
Online Events Collaboration (3)
60%
6.0
Live chat
60%
6.0
Audience polling
60%
6.0
Q&A
60%
6.0
Online Events Security (3)
70%
7.0
User authentication
70%
7.0
Participant roles & permissions
70%
7.0
Confidential attendee list
70%
7.0
VoIP system collaboration
N/A
N/A
Web and Video Conferencing
N/A
N/A
Return on Investment
  • Communication
  • Ease of use
  • Conversation
Alternatives Considered
Skype is a great tool and it is better than the others, Zoom, GoToMeeting, Appear.in because it is widely used around the world. The other applications require new users to sign up and download software, where most people I work with already have Skype and are ready to go and have a meeting!
Support Rating
8
The overall support with Skype is excellent. I have not had many issues so it seems the support team is fixing issues before new users encounter them. It is best when you do not need to get in touch with the support team and the product works well out of the box as expected.
Other Software Used
Users and Roles
10
All business functions use Skype. The marketing team uses it to speak with designers and creatives, the operations team uses it to speak with suppliers and manufacturers. The sales team uses it for interviews and phone screens. Overall the entire organizations use Skype to support any communication needs they have with external parties.
Support Headcount Required
1
Basic computer skills are the required to support skype. our users are savvy and do not have issue here.
Business Processes Supported
  • Communication
Likelihood to Renew
9
Skype is easy to use and most partners already have it.
Products Replaced
No
Key Differentiators
  • Product Usability
The most important factor in the decision to implement Skype was that it was an easy to use communication platform to speak with external parties.
Evaluation Lessons Learned
I would not change anything, it was simple and easy.
Bug Resolution
No
Exceptional Examples of Skype Support
I have not used Microsoft support for this product.
December 09, 2018

Great tool for collab in smaller environments

Verified User
Manager in Professional Services
E-Learning Company, 501-1000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
I used Skype at my old company. We loved the ability to IM, the Outlook calendar integration, the ability to meet on demand or schedule future meetings. The emoticons were hit for our emoji lovers. We used it across the entire company, in which we had both remote employees and those working at headquarters. It made conversations easier.
Pros and Cons
  • Real-time collaboration
  • Notifications
  • Meetings
  • Security
  • Modernization
  • Sleek UI
Likelihood to Recommend
Skype is great for one-to-one, maybe one-to-5 ratio for communication. When you get many more folks in a room/on a phone call, there tends to be a lot of noise, literally and figuratively. Appropriate for smaller companies, <500 employees. Much more than that, and it becomes hard to manage.
Skype Feature Ratings
Performance & Compatibility of Online Events Software (4)
57.5%
5.8
High quality audio
80%
8.0
High quality video
70%
7.0
Low bandwidth requirements
80%
8.0
Mobile support
N/A
N/A
Screen Sharing (1)
80%
8.0
Desktop sharing
80%
8.0
Online Meetings / Events (2)
50%
5.0
Calendar integration
100%
10.0
Meeting initiation
N/A
N/A
Online Events Collaboration
N/A
N/A
Online Events Security (1)
N/A
N/A
User authentication
N/A
N/A
VoIP system collaboration
N/A
N/A
Web and Video Conferencing
N/A
N/A
Return on Investment
  • Decrease in travel costs.
  • Increase in productivity.
  • Decrease in miscommunications.
  • Increase in employee satisfaction.
Alternatives Considered
It was already a part of our Microsoft subscription, tied to everyone's email address account, making it easier to manage. It is limiting when trying to have conversations with external people.
Other Software Used
Users and Roles
400
Everything except engineering/product development. They communicate using Slack. The ability to share gifs, host multiple rooms, and a sleek interface made it more attractive for those folks.
Support Headcount Required
10
Business Processes Supported
  • Collaboration
  • Calling
  • File-sharing
Innovative Uses
  • Meetings
  • Interviews
  • Customer calls
Likelihood to Renew
8
Sleeker options available on the market but this is included with Microsoft.
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