Skype

Skype

Customer Verified
Top Rated
About TrustRadius Scoring
Score 7.6 out of 100
Top Rated
Skype

Overview

Recent Reviews

Seamless user interface.

7 out of 10
July 12, 2022
It's used for video, audio discussions and file sharing. Because of COVID-19 it has become part of our life and our day-to-day …
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Good way to connect people

8 out of 10
November 19, 2021
We are using Skype internal correspondences in our company. It is very easy to use this software, I can share screens or documents with my …
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Call on a budget!

8 out of 10
November 09, 2021
We use Skype, to conduct and monitor all our Sales calls and reach out programs, It is used primarily by our sales, product/Ops, and …
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easy to use collaboration tool

9 out of 10
August 13, 2021
Skype has been used by both at the department level and across the whole organization. Since Teams have essentially replaced most of Skype …
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Skype- classic but useful

9 out of 10
July 26, 2021
Skype was used at my previous employer as a way to handle video conferencing. Particularly as the whole world shifted to digital meetings, …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features

High quality audio (129)

8.3
83%

Desktop sharing (112)

8.3
83%

High quality video (127)

8.0
80%

Low bandwidth requirements (124)

6.7
67%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Unavailable

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

19 people want pricing too

Alternatives Pricing

What is Google Meet?

Google Meet, formerly Hangouts Meet, replaces the former Google Hangouts as the company's G Suite integrated web conferencing tool, allowing users to join meetings directly from a Calendar event or email invite from a computer, phone, or conference room. G Suite's Enterprise edition also creates a…

What is Whereby?

Norwegian company appear.in offers their flagship video conferencing platform to small teams, both in a free edition hosting up to 4 guests simultaneously in a session or a paid edition that supports up to 12 simultaneous meeting guests, among other features.

Features Scorecard

Performance & Compatibility of Online Events Software

7.8
78%

Screen Sharing

7.7
77%

Online Meetings / Events

7.8
78%

Online Events Collaboration

8.0
80%

Online Events Security

7.6
76%

Product Details

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes instant messaging, audio and video Skype-to-Skype calls, the ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people. During video sessions, users also have the option to share their screen with other participants. Other distinctive features include background blurring, voice and text translation, location share, conversation search, and integration with Microsoft's Digital Assistant, Cortana.

This version of Skype works on phones, desktop, tablet, browsers, Alexa, and Xbox. Users can call landlines and mobile phones from around the world by paying for Skype Credit or signing up for Skype subscriptions, a monthly contract for users who only need service to specific regions. Users can also pay to have a local phone number through Skype Numbers, so that they can answer phone calls from their desktops, tablets, or smartphones. They can also send SMS text messages and share their location using the Skype mobile app.


Skype Video

What is Skype?

Skype Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.

Reviewers rate Live chat highest, with a score of 8.6.

The most common users of Skype are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Comparisons

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Reviews and Ratings

 (2448)

Ratings

Reviews

(1-25 of 133)
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Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Because of the pandemic we all are working from home, our daily meetings are now through Skype.
  • We can connect to anybody anytime without any dependencies.
  • One negative point is that anybody can send messages or even call you at any time.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It has expedited our contracting time where before things were typically in person or over the phone. This allows us to solidify contracts for our events weeks earlier than before.
  • No negative impacts that are applicable.
  • Allows employees to get the most out of their working hours by fitting more schedules and calls in.
Jason Hartigan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • My department does not use Skype in a way that would be seen as generating a return on investment but for what the product does it is a good value.
  • It really closes the distance gap in working with offices that are far away. Conference calls can be so soul crushing, this is a much better option.
  • The only negative impact is that it is not the only video conferencing tool that I use. Given that it is not as strong of a multi user platform I can't say that it may cover every need that every office would have.
November 09, 2021

Call on a budget!

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • It is cost-effective and helps you build a global presence by allowing you to get numbers in regions or countries of your choice.
  • The calling plans are cheap and affordable.
  • It has an easy to use mobile app that allows you to take calls on the go.
Nilufa Hossain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Remote issue resolution using Skype enables us to provide complete technical assistance to clients since email contact alone is seldom adequate.
  • Online meetings provide for business continuity and cost savings owing to remote access.
  • Skype has made it easier to work with local partners and communicate with international customers.
Score 5 out of 10
Vetted Review
Verified User
Review Source
  • Positive: cost, it's affordable and often included in your Microsoft Suite
  • Negative: due to the bad audio quality, we had to pay extra for another service even though this is already included in what we pay for
  • Positive: people found it extremely easy to use, the UX/UI is very understandable for surface level use
  • Negative: the surface level use is about all that Skype is good for. Getting into more advanced user settings is not simple and does not always work well
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It has a positive impact in that it has allowed users to still stay productive, without requiring upfront costs for training for users.
  • It has also led to less IT support overall, since it integrates really well across multiple platforms/OS's and within different programs, such as MS Office.
  • The biggest negative impact is that is not the most stable platform from a security standpoint, and also tends to have more stability issues than other collaboration tools out there.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Savings in transportation and lodging expenses for us and our business partners
  • Less time wasted getting to meetings during business hours
  • Less human interaction with old school businesses has had more of a negative impact
Daniel Epstein | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Skype is free and the ability to have multiple people dial in and participate in a recorded call that can then be made into a podcast is fantastic
  • The cross-platform ability of Skype allows us to include anyone, regardless of the hardware they possess
  • The video quality and audio quality are very good, and even using mobile phones the connection is solid.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • More collaboration with team members across organization as can easily find people
  • Clear visibility of status so not disturbed by IMs throughout the day
  • Can be frustrating so people don't use when Skype is experiencing issues