Skype

Skype

Customer Verified
Top Rated
About TrustRadius Scoring
Score 7.6 out of 100
Top Rated
Skype

Overview

Recent Reviews

Skype

10 out of 10
August 16, 2022
We have daily online meetings on Skype in Askaria Education System. Mostly we do audio meetings consisting 10 to 20 participants. This …
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Seamless user interface.

7 out of 10
July 12, 2022
It's used for video, audio discussions and file sharing. Because of COVID-19 it has become part of our life and our day-to-day …
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Good way to connect people

8 out of 10
November 19, 2021
We are using Skype internal correspondences in our company. It is very easy to use this software, I can share screens or documents with my …
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Call on a budget!

8 out of 10
November 09, 2021
We use Skype, to conduct and monitor all our Sales calls and reach out programs, It is used primarily by our sales, product/Ops, and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • High quality audio (131)
    8.4
    84%
  • Desktop sharing (114)
    8.3
    83%
  • High quality video (129)
    8.1
    81%
  • Low bandwidth requirements (126)
    6.8
    68%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is Google Meet?

Google Meet, formerly Hangouts Meet, replaces the former Google Hangouts as the company's G Suite integrated web conferencing tool, allowing users to join meetings directly from a Calendar event or email invite from a computer, phone, or conference room. G Suite's Enterprise edition also creates a…

What is Whereby?

Norwegian company appear.in offers their flagship video conferencing platform to small teams, both in a free edition hosting up to 4 guests simultaneously in a session or a paid edition that supports up to 12 simultaneous meeting guests, among other features.

Product Demos

Skype group video calling for mobile phones and tablets brings everyone together
Skype group video calling for mobile phones and tablets brings everyone together
00:47

Features Scorecard

Performance & Compatibility of Online Events Software

7.9
79%

Screen Sharing

7.9
79%

Online Meetings / Events

7.9
79%

Online Events Collaboration

8.1
81%

Online Events Security

7.6
76%

Product Details

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes instant messaging, audio and video Skype-to-Skype calls, the ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people. During video sessions, users also have the option to share their screen with other participants. Other distinctive features include background blurring, voice and text translation, location share, conversation search, and integration with Microsoft's Digital Assistant, Cortana.

This version of Skype works on phones, desktop, tablet, browsers, Alexa, and Xbox. Users can call landlines and mobile phones from around the world by paying for Skype Credit or signing up for Skype subscriptions, a monthly contract for users who only need service to specific regions. Users can also pay to have a local phone number through Skype Numbers, so that they can answer phone calls from their desktops, tablets, or smartphones. They can also send SMS text messages and share their location using the Skype mobile app.


Skype Video

What is Skype?

Skype Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.

Reviewers rate Live chat highest, with a score of 8.6.

The most common users of Skype are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Comparisons

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Reviews and Ratings

 (2452)

Ratings

Reviews

(1-25 of 136)
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August 16, 2022

Skype

Naveed Anjum | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Audio & video calls.
  • Chat.
  • Screen sharing.
  • Access controls & permissions.
  • Improve video call quality.
  • Reduce cost.
  • Make landline or mobile dialing feature available for free.
Mahbub Russell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Easy interface, installation.
  • Free Skype2Skype calls.
  • Outstanding audio/visual output.
  • Low-cost cell and landline calls.
  • Free group and one-on-one video calls.
  • Screen-sharing, document-sharing, meetings.
  • Microsoft integration.
  • Limited file-sharing.
  • Sometimes chatting and calling have problems.
  • With limited bandwidth, connections break.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • First of all its user friendly and convenient interface. Anybody without much training can use it.
  • Easily installable on any operating system [without] installing any dependencies.
  • It's inexpensive. Although its free version fulfills almost all requirements. if you want to purchase its paid version for international calls it is still very much cost effective.
  • Skype could add a translation feature in its software. If a user sends text to another user in a different language Skype could translate it for that user.
  • Skype could add a status feature like WhatsApp so that users can describe their feelings.
  • Skype lite app size is still big; Skype should reduce its size.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Expedites meeting scheduling now that it can all be virtual.
  • Many people from different locations can get on a call more easily without the hassle of traveling.
  • Very user friendly!
  • I’d like to see a feature where you can do interactive presentations - unless this has already been implemented within the past few months that I have not used it!
  • Some connectivity issues.
  • Other than that I don’t see any other improvements needed since this already helps our team tremendously.
Jason Hartigan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • It does video calling very well.
  • You can share files easily over the platform.
  • The chat / instant messaging feature was robust.
  • It's very accessible. Users on many platforms can use it.
  • It is reliable. I have not had issues with uptime or charshing.
  • I think that often people are confused on what usage or functions will cost them money to use.
  • Everyone is concerned about security and safety these days. I don't conduct secret business over Skype but I've heard there may be some concerns about this issue if you are thinking of using it for sensitive information.
  • Chat history gets deleted after a certain point so if keeping years long records is something that you are looking to do consider saving chunks off from time to time.
November 09, 2021

Call on a budget!

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Doesn't require high internet speeds.
  • Videoconferencing.
  • Voice calls.
  • Instant messaging.
  • Screen sharing and recording.
  • Freezes often.
  • Needs to update and add more features as competitors provide more and better offerings.
  • UI has been the same for years.
  • No new features, would love to see some more.
Chetan Chandrapal | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Notification system of Skype is awesome.
  • You can set your group video call to Dynamic View.
  • During a call, you can send files, share contacts, add callers, and share your screen.
  • Skype need to improvement in Performance
  • The mobile version does not update conversations immediately So need to work on it.
  • The file size limit on shared files is less.
Nilufa Hossain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Using our mobile phones, tablets, and desktop PCs to communicate with others is doable, as long as we remember to keep track of our conversations on all of them.
  • Excellent video conference software with a solid backbone and an intuitive user interface. When discussing in-depth problems with customers, this is very beneficial.
  • Slack-like chat that is constantly being updated by Microsoft makes it simple for businesses to stay on top of communication with others.
  • A sign-in procedure that is more secure, and network delays during video calls degrade the user experience, as well as an even more streamlined user interface, are all goals.
  • Updated feature sets are required to remain competitive. While operating, it may crash, thus this has to be addressed.
  • Skype has a premium calling option and the call prices should go down as a result of the improved integration.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Reliable connection for calls and conference meetings
  • Ability to join a meeting from a phone line
  • Ability to share screen with other meeting participants
  • Ability to record meetings
  • Not possible to hold Webinars
  • No social networking groups unlike Teams
Score 5 out of 10
Vetted Review
Verified User
Review Source
  • UX/UI is very intuitive
  • Built in video features make privacy/backgrounds simple
  • Cross-device functionality is seamless
  • Audio quality is horrible: choppy, robotic, dropped, etc.
  • Other functions outside video calls are virtually useless + other apps (Slack) work much better
  • Limited features: no breakout rooms, lack of interactivity, it's very basic
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It works good across multiple platforms. This is very important, since so many organizations are dealing with multiple/mixed OS's in their environments.
  • It works really well among different programs, as it integrates seamlessly especially with the MS Office suite. This is a benefit to users, since they can access Skype form within programs.
  • It is very easy to use, especially from a user standpoint. There is not really formal training that is required for users to be able to utilize this in their everyday work.
  • You really need a strong internet service connection to work with Skype, which helps when making video calls/conferencing, etc. Otherwise, weaker connections will lead to more issues with the above.
  • Skype needs to be more secure overall, as it has come under attack lately from hackers, intrusions, etc. This then leads to user information possibly becoming exposed, etc.
  • The platform needs to be more stable overall. As compared to some other collaboration software on the market, Skype does seem to have more stability issues overall.
July 26, 2021

Skype review

Maggie Karl | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
  • Can be installed on basically any device
  • Video meetings four groups of any size
  • Affordable
  • Recording meetings is not intuitive
  • Zoom is easier to broadcast webinars
  • Need to download and update often
  • Special account needed
Jitendra Pratap | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Easy to use and you can also access through your mobile
  • Video and audio quality is so good
  • It is very safe to use.
  • You can also share your screen
  • Sometimes there is a lag in the application.
  • Sharing files sometime creating issue.
  • Audio quality need to improve.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • User-Friendly Interface
  • Easy to find contacts
  • Call Quality for us is always crisp and clear!
  • The Search function seems to find people that we have no idea who they are
  • Even with notifications turned off, notifications still find a way through for no apparent reason
  • Too many spam emails from bots and random accounts
Abrar Akbar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Skype is valuable in business, It permits individuals to work from the home, it has numerous accommodating highlights including bunch video considering that saves a great deal of movement time and cash for the organizations, organizations can speak with associates, and it assists the organizations with conveying bunch gatherings from better places.
  • Video gathering.
  • Introduce android telephones.
  • Cross-stage Support.
  • Decrease in Travel Costs.
  • Expansion in Revenue and Opportunities.
  • Cost Savings.
  • Validation.
  • Easy to use.
  • Easy maintenance.
  • Easy to connect to another person.
  • Pakistan
Score 5 out of 10
Vetted Review
Verified User
Review Source
  • Skype saves money particularly well since it's free
  • Skype allows one-to-one interaction as well as easily maintainable group discussions
  • Skype has screen sharing capabilities which become much better recently
  • Reliability - Skype sometimes is not very reliable in delivering messages right away
  • Notification management - the "smart" notification feature is not easy to find and properly configure
  • Integration - there is no integration with corporate email system
  • Security - there is no easy control of chat group members in case of resource rotation
Daniel Epstein | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Allowing you to call someone across several devices, including phones, tablets, and desktop computers
  • Allows you to record your sessions to be used for record keeping or Podcast creation
  • Allows you to have multiple people dial in to the same call easily and smoothly
  • Skype's overall UI is a little confusing, especially the phone app
  • It's unclear how to steer a Skype call, which is to say if I call someone and they have Skype on multiple devices, do they all ring or just the one related to the method I used to call (phone #, email, etc.)
  • Skype tries to be not just a communication device but also somewhat a social media platform, which it doesn't need to be.