Best solution for team communication!
Slack is pivotal in our company's communication ecosystem. It's the go-to platform for inter-team dialogues, cross-departmental …
Starting at $0 per month per user
View PricingOverview
What is Slack?
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Chat (408)9.797%
- Mobile Access (385)9.292%
- Discussions (395)9.292%
- Notifications (404)9.090%
Reviewer Pros & Cons
Pricing
Free
$0
Cloud
Pro
$7.25*
Cloud
per month per user
Business+
$12.50*
Cloud
per month per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://slack.com/pricing?d=7013y000001…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Slack?
Slack is a Digital HQ
As the command center of the workday, Slack provides a flexible way to work with people, apps and partners in one space.
The new space for success
Slack connects people with each other and with their tools and data, equipping teams to be productive and open up opportunities.
Slack connects people with each other and with their tools and data, equipping teams to be productive and open up opportunities.
Transform Teamwork
Working together in channels—dedicated spaces built around specific projects and initiatives—keeps the right people and information in one place.
Embrace Flexibility
Huddles let teams chat over audio instantly, with the option for video and screen sharing with the tap of a button.
Work Faster
With clips, teams can create audio, video and screen recordings to share updates, walk through demos or talk out an idea with more clarity (and personality).
Extend Collaboration
Slack Connect lets users work alongside external partners and customers in Slack channels, to speed up projects and strengthen relationships.
Integrate Tools
From project management tools to a daily calendar, Slack integrates with more than 2,400 applications.
Automate Tasks
In Slack, users can turn routine meetings and tasks like standups, approvals and requests into automated workflows.
Slack Features
Project Management Features
- Supported: Task Management
- Supported: Scheduling
- Supported: Workflow Automation
- Supported: Mobile Access
- Supported: File tracking
- Supported: Tagging
- Supported: Search
- Supported: Integrates with other Project Management Tools
- Supported: Visual planning tools
Communication Features
- Supported: Chat
- Supported: Status updates and activity feed
- Supported: Notifications
- Supported: Comments and feedback
- Supported: Discussions
- Supported: User directory and online status
- Supported: Sharing and privacy
- Supported: Surveys
- Supported: Internal knowledgebase
- Supported: Integrates with Skype
- Supported: Integrates with GoToMeeting
- Supported: Integrates with Gmail and Google Hangouts
- Supported: Integrates with Outlook
File Sharing & Management Features
- Supported: Versioning
- Supported: Document files
- Supported: Image files
- Supported: Video files
- Supported: Audio files
- Supported: Document collaboration
- Supported: Shared folders
- Supported: Access control
- Supported: Advanced security features
- Supported: Integrates with Google Drive
- Supported: Integrates with SharePoint
- Supported: Device sync
- Supported: Web interface
- Supported: File change notifications
- Supported: Simultaneous editing
Additional Features
- Supported: Audio Conferencing
- Supported: Video Conferencing
- Supported: Sales Enablement
- Supported: Unified Communications as a Service
- Supported: Meeting Management
- Supported: Encrypted Communications
Slack Competitors
Slack Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020.
The product is free to use, and also has paid plans with more features and greater controls.
The company has raised $340M in funding and boasts 800k users.
Slack starts at $0.
Reviewers rate Chat highest, with a score of 9.7.
The most common users of Slack are from Enterprises (1,001+ employees).
Comparisons
Compare with
Reviews and Ratings
(8218)Attribute Ratings
Reviews
(1-7 of 7)Companies can't remove reviews or game the system. Here's why
November 30, 2021
Slack is the right collaboration app for us
We are a 300-person company and Slack makes it easier to interact with each other and create chat rooms organized by topic and team. We also use Slack for private groups, and direct messaging, which is useful as well. Also it is super easy to call someone and share your screen. You can even draw on your screen while you share it, which is a great feature.
- Screen sharing
- Direct messaging
- Quality of calls
- Organizing chat rooms
- Some of the features like "Mentions and Reactions" don't get used a lot
- Another section that doesn't get a lof of use is "Threads"
November 15, 2021
Slack it now and be connected
Score 9 out of 10
Vetted Review
Verified User
Highly used for internal communication and collaboration [among] different team members. [It especially] helps during the covid times when everyone is remotely working and collaborating and communication becomes most important
- pin messages
- tagging and notification highlights
- integration with existing apps
- sharing of files at group level similar to teams
October 18, 2021
Slack is a fantastic communication tool
Slack is a great communication tool to keep in touch with coworkers. We're a remote company (pre-covid) and switched from Skype to Slack about two years ago. I love being able to categorize messages by channel, and pinning documents to channels makes them easily accessible. Searching for messages is also very easy (i.e. you get what you're looking for). Slack makes communication within the company much clearer and easily accessible to everyone.
- Company wide updates
- Team communication
- Search function is robust
- I don't know if this is on Slack or my company's responsibility, but people don't always stick to threads which makes following a conversation more difficult. Maybe through AI Slack could offer a comment/reminder saying something like, "would you like this to be in a thread?" Y/N and then add it to a thread accordingly.
Score 9 out of 10
Vetted Review
Verified User
Efficiency of any organization is much dependent on the amount and quality of the communication between its members. This applies especially now in COVID-19 times. We are using Slack as the minute-to-minute tool on keeping our team members in touch, in sync and living the same pulse. Slack is being used by most parts of our organization, but some parts are still resisting and willing to stay in the old solutions, including mass amounts of emails.
- User interface options (web, mobile, application on PC) and overall look and feel with the color schemes are great
- 2FA with Google Authenticator is reliable and works flawlessy
- During screenshares, possibility to highlight items (or draw) in real time is awesome
- Video conferencing could be better for quality, audio-video synchronization
- Slack could do a better job implementing security in the product in ways that would make it acceptable by enterprise ITs more easily
- Slackbot is sometimes highlighting users annoyingly
Slack is a great platform to expand communication and interaction with the different workgroups and labor sectors that currently exist in my company. We are a company in the real estate sector and for us, Slack has meant a lot, since it has been a platform that has helped us to interact, share ideas, generate solutions, work as a team, and above all, be able to have a better planning of all work activities. The communication that Slack offers us is incomparable, it is a very stable platform that offers us very complete communication channels, where we can send images, documents, and files of any size. I am very grateful for the potential that Slack has provided since it was implemented in my company, it has proven to be a very powerful software capable of helping us to interact without having to carry out a complex process, in addition, its system is completely accessible, it gives me the possibility to interact from my mobile device.
- The communication channels have an excellent notification system. Notifications in Slack are one of the things that make it a very beneficial software, because I can be attentive to any movement of the chat channels, also, I can know when I am being mentioned in any of the channels.
- The transfer of images is completely effective, it does not diminish the quality of the images that are transferred through the chat channels.
- The application for mobile devices is very complete, I have general access to all the chats that exist within my company, in addition, I also have the ability to reply to messages from this application.
- The communication channels can be accessed by any employee of any sector, this facilitates the communication of the various sectors and achieves that all sectors can share information between them.
- The main problem we have had with using Slack is in relation to its word search system. This platform offers us a search system since on many occasions, some messages are lost during long conversations, however, this search system is not as effective since it only shows the most recent words of the search and does not show all of the results. It is important to note that a deeper and more exact search would help us find messages faster.
April 22, 2021
Ability to communicate widely with my Marketing team.
Currently Slack is used in all sectors of our company because the main platform we use to have open communication with various employees who have different job roles and also with employees in our Marketing sector. Slack has been a great platform for communication, interaction and development of all kinds of tasks online, with the COVID-19 pandemic, Slack has been a very important software in our company because it has helped us to have a wide communication virtually and thus we can maintain stable contact with each of the employees who work in different parts of the country.
With Slack we have been able to carry out great conversations between a group of people or individually, it is a software that has allowed us to hold group discussions and has also allowed us to hold meetings where we can talk about various topics. With Slack we can be updated at all times about the messages that we have pending to review and we can also continue conversations at any time, everything is saved in a database and the conversations in each chat channel are maintained no matter how long they pass.
We are very happy with the extensive communication Slack has provided us throughout this time.
With Slack we have been able to carry out great conversations between a group of people or individually, it is a software that has allowed us to hold group discussions and has also allowed us to hold meetings where we can talk about various topics. With Slack we can be updated at all times about the messages that we have pending to review and we can also continue conversations at any time, everything is saved in a database and the conversations in each chat channel are maintained no matter how long they pass.
We are very happy with the extensive communication Slack has provided us throughout this time.
- The main feature that I love about Slack is the section below the main panel, where I can access unread messages, specific threads of conversations and also gives me access to all the mentions that have been during my downtime . In addition, I also have a visualization of the messages saved in this section, so I have everything in one place, everything very organized.
- Slack has an excellent integration with the Marketing system of our company, in this way we can have a wide administration of emails and marketing automation while conducting a team conversation. This integration is quite functional and has a very notable success for our Marketing sector, we can have long conversations while managing the marketing, all from one place.
- I love the notification system that Slack has, it's the great synchronization it has. Slack allows me to receive notifications on all devices linked to my Slack account, which helps me receive notifications on my phone and also on my desktop computer. These notifications are sent simultaneously, which allows me to be active and view all the movement that occurs in the chat channels.
- The main problem we have in Slack is that conversations sometimes get out of control and there is no way to regulate this, there is no configuration that controls the amount of messages or the general volume of messages that can be in a channel, which causes our employees to have long topics of conversation that disrupt productivity. I would like to be able to regulate this with some Slack configuration.
- Slack's search system is one of the features that doesn't work successfully. This search system has a long delay when I insert a word in the search, it takes a long time to perform the search, in addition, it does not show all the results of the searched word, it only shows the most outstanding and most recent results.
Score 9 out of 10
Vetted Review
Verified User
At this time Slack is being used within our department. Since Covid-19's changes, we have been working remotely for the last 3 months and Slack has helped us stay connected throughout the day. It's easier to quickly get a question out to the team and discuss in real time, rather than awaiting emails or getting everyone on a different platform. We love it!
- Easy to use.
- Free.
- Great for large groups.
- Not the prettiest app to look at, looks a bit old school.
- Inability to block users.