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Slack

Slack

Starting at $0 per month per user
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Overview

What is Slack?

Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with…

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Recent Reviews

Slack easy and useful

9 out of 10
March 13, 2024
Incentivized
We use Slack with channel to set specific scope discussions on products, teams and direct chat communications among the employees. It is …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (407)
    9.7
    97%
  • Mobile Access (384)
    9.2
    92%
  • Discussions (394)
    9.1
    91%
  • Notifications (403)
    8.9
    89%

Reviewer Pros & Cons

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Pricing

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Free

$0

Cloud

Pro

$7.25*

Cloud
per month per user

Business+

$12.50*

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://slack.com/pricing?d=7013y000001…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.9
Avg 7.9

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

8.6
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.4
Avg 8.1
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Product Details

What is Slack?

Slack is a Digital HQ
As the command center of the workday, Slack provides a flexible way to work with people, apps and partners in one space.

The new space for success
Slack connects people with each other and with their tools and data, equipping teams to be productive and open up opportunities.

Transform Teamwork
Working together in channels—dedicated spaces built around specific projects and initiatives—keeps the right people and information in one place.

Embrace Flexibility
Huddles let teams chat over audio instantly, with the option for video and screen sharing with the tap of a button.

Work Faster
With clips, teams can create audio, video and screen recordings to share updates, walk through demos or talk out an idea with more clarity (and personality).

Extend Collaboration
Slack Connect lets users work alongside external partners and customers in Slack channels, to speed up projects and strengthen relationships.

Integrate Tools
From project management tools to a daily calendar, Slack integrates with more than 2,400 applications.

Automate Tasks
In Slack, users can turn routine meetings and tasks like standups, approvals and requests into automated workflows.


Slack Features

Project Management Features

  • Supported: Task Management
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Tagging
  • Supported: Search
  • Supported: Integrates with other Project Management Tools
  • Supported: Visual planning tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Comments and feedback
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with Skype
  • Supported: Integrates with GoToMeeting
  • Supported: Integrates with Gmail and Google Hangouts
  • Supported: Integrates with Outlook

File Sharing & Management Features

  • Supported: Versioning
  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Document collaboration
  • Supported: Shared folders
  • Supported: Access control
  • Supported: Advanced security features
  • Supported: Integrates with Google Drive
  • Supported: Integrates with SharePoint
  • Supported: Device sync
  • Supported: Web interface
  • Supported: File change notifications
  • Supported: Simultaneous editing

Additional Features

  • Supported: Audio Conferencing
  • Supported: Video Conferencing
  • Supported: Sales Enablement
  • Supported: Unified Communications as a Service
  • Supported: Meeting Management
  • Supported: Encrypted Communications

Slack Integrations

Slack Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The company has raised $340M in funding and boasts 800k users.

Slack starts at $0.

Microsoft Teams, Google Chat, and Discord are common alternatives for Slack.

Reviewers rate Chat highest, with a score of 9.7.

The most common users of Slack are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(8229)

Attribute Ratings

Reviews

(1-25 of 343)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
While Skype, WhatsApp, and Microsoft Teams messaging platforms offer their unique advantages, Slack stands out to me for its advanced features and intuitive interface. Slack excels in team collaboration, providing robust file sharing, customizable channels, and extensive integration capabilities. Its user-friendly design fosters seamless communication and enhances productivity, making it my choice among these options.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Before Slack, I used to use Telegram and Whatsapp, but they both were also my personal platform to chat with friends and family. This mix between personal and professional life was very damaging because it felt like I was always working. Slack gave me the possibility to feel like I was done for the day when I closed my computer. It's a major life improvement in comparison to what I was used to before. Best system for corporate texting. I appreciate it a lot.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Microsoft Teams is integrated with Microsoft 365, making it a convenient choice for those already using Microsoft’s suite of productivity tools.

Slack is known for its versatility and user-friendly interface, making it the preferred messaging app for many organizations. It adapts well to various work environments, including remote teams, and requires almost no learning curve, our current state of organisation does not require a Microsoft Teams and we mostly use google suite and work remotely with other gobal start-ups so Slack is preferred both by the clients and us.
Meet Dhruv | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Slack is systematically organizing channel for different groups and also notification of slack is very good compared to Microsoft Teams as in if you use same slack login with mobile as well as computer you get notified over both in slack while i was facing the problem in teams wherein i used to get notified in either of one.
Score 9 out of 10
Vetted Review
Verified User
We have observed that Skype doesnt fit for our business needs as it has various limitations across adding people to the calls.
creating the war channels is a very heptic task and long running
Skype doesn't work on the mobile very well
Score 10 out of 10
Vetted Review
Verified User
Having used these 3 software, I believe Slack covers a much wider use case scenario, the user onboarding experience is seamless, the platform is very user friendly and intuitive, very well organized as compared to the other competing software that's out there in the market. Highly recommend Slack at least over Skype and MS teams.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Google Hangouts (Classic)
I was not involved in this decision but the decision to use Slack was primarily due to the vast options and functionalities provided by the platform around - collaboration, ability to create channels for specific purposes and effective notification management.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Slack has message history unlike Skype. Also Slack has the ability to share large files, have automations, remainders, schedule messages, integration with multiple tools etc. Whereas Skype does not have all these features. Teams takes up a lot of system resources. Whereas Slack works very efficiently on my system. Also there are a lot more integrations available on Slack. It is much very easy to customise Slack compared to Teams. Teams has very limited customisations. Overall Slack adds more value to us.
Muhammad Rohan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I selected Slack because it is the combination of the two that are mentioned above. In ClickUp you can manage the projects and tasks, in Skype you can communicate. Whereas Slack single-handedly handles both of these features, It manages your projects / tasks and allows you to communicate at the same time
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Slack was chosen by my company... But as I mentioned earlier, Teams is stronger in that it integrates seamlessly with other Microsoft tools like Outlook and Sharepoint so everything is connected. Slack seems disconnected somewhat from my calendar, so that is frustrating. On Teams, you can collaborate on files together, move between video calls and messaging seamlessly
March 13, 2024

Slack easy and useful

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Slack has a quick way of getting in touch with colleagues and customers (if they use it). Other tools sometimes don't have the feature of keeping the history on my chats. I like the way of creating channel and groups of peopel for discussine. Other tools cannot have such a features.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Google Hangouts (Classic)
Google products are not very easy to use and difficult to administer. Since moving from Google to Slack for our internal comms, life has been great! Top highlights of Slack over Google are its simple user interface, its brilliant and responsive and also engages work/life balance allow notifications to be silenced out of the business day.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Slack is much more customisable in terms of the integrations you can plug into the software. This allows for much easier tracking of business activities and notifications, too. It is also much quicker to speak with people and jump into chats and calls. It is also much more intuitive for sharing documents and storing them in relevant chat channels.
March 09, 2024

Usability of Slack.

Score 9 out of 10
Vetted Review
Verified User
This may help us to share and gather important information and cascade to everyone and also can help us to escalate the cases that are needed as soon as possible; it also helps us to secure the important information that avoids some fraud cases and makes our job convenient.
March 04, 2024

Near perfection

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Teams is Slack's older more sensible brother, but not necessarily in a good way. They function very similarly in terms of the core features, but Slack is more robust and flexible to the requirements of a remote business. Personally, I also found Slack much easier to learn and prefer it's layout.
February 27, 2024

Slack is another level

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • HipChat (discontinued)
Slack is another level. It integrates well with a great variety of third-party services. The huddle feature is great for starting a discussion quickly. The way channels and messages are organized is better.
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