Slack has been very helpful in improving my productivity
We are a remote team and we have clients across the globe and Slack plays a very crucial role in establishing the communications …
Starting at $0 per month per user
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What is Slack?
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with…
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Popular Features
- Chat (404)9.696%
- Mobile Access (381)9.292%
- Discussions (391)9.292%
- Notifications (400)8.989%
Reviewer Pros & Cons
- Setting up quick meetings via huddle is the favorite feature. It instantly opens door for quick and ad-hoc communications very well and is a pretty us...
- Searching also becomes a bit challenging, it would be good if there's a date range filter to check the messages from a specific date range as often ti...
Pricing
Free
$0
Cloud
Pro
$7.25*
Cloud
per month per user
Business+
$12.50*
Cloud
per month per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://slack.com/pricing?d=7013y000001…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- FAQs
What is Slack?
Slack is a Digital HQ
As the command center of the workday, Slack provides a flexible way to work with people, apps and partners in one space.
The new space for success
Slack connects people with each other and with their tools and data, equipping teams to be productive and open up opportunities.
Slack connects people with each other and with their tools and data, equipping teams to be productive and open up opportunities.
Transform Teamwork
Working together in channels—dedicated spaces built around specific projects and initiatives—keeps the right people and information in one place.
Embrace Flexibility
Huddles let teams chat over audio instantly, with the option for video and screen sharing with the tap of a button.
Work Faster
With clips, teams can create audio, video and screen recordings to share updates, walk through demos or talk out an idea with more clarity (and personality).
Extend Collaboration
Slack Connect lets users work alongside external partners and customers in Slack channels, to speed up projects and strengthen relationships.
Integrate Tools
From project management tools to a daily calendar, Slack integrates with more than 2,400 applications.
Automate Tasks
In Slack, users can turn routine meetings and tasks like standups, approvals and requests into automated workflows.
Slack Features
Project Management Features
- Supported: Task Management
- Supported: Scheduling
- Supported: Workflow Automation
- Supported: Mobile Access
- Supported: File tracking
- Supported: Tagging
- Supported: Search
- Supported: Integrates with other Project Management Tools
- Supported: Visual planning tools
Communication Features
- Supported: Chat
- Supported: Status updates and activity feed
- Supported: Notifications
- Supported: Comments and feedback
- Supported: Discussions
- Supported: User directory and online status
- Supported: Sharing and privacy
- Supported: Surveys
- Supported: Internal knowledgebase
- Supported: Integrates with Skype
- Supported: Integrates with GoToMeeting
- Supported: Integrates with Gmail and Google Hangouts
- Supported: Integrates with Outlook
File Sharing & Management Features
- Supported: Versioning
- Supported: Document files
- Supported: Image files
- Supported: Video files
- Supported: Audio files
- Supported: Document collaboration
- Supported: Shared folders
- Supported: Access control
- Supported: Advanced security features
- Supported: Integrates with Google Drive
- Supported: Integrates with SharePoint
- Supported: Device sync
- Supported: Web interface
- Supported: File change notifications
- Supported: Simultaneous editing
Additional Features
- Supported: Audio Conferencing
- Supported: Video Conferencing
- Supported: Sales Enablement
- Supported: Unified Communications as a Service
- Supported: Meeting Management
- Supported: Encrypted Communications
Slack Competitors
Slack Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020.
The product is free to use, and also has paid plans with more features and greater controls.
The company has raised $340M in funding and boasts 800k users.
Slack starts at $0.
Reviewers rate Chat highest, with a score of 9.6.
The most common users of Slack are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(8210)Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
Slack is used by one business unit in our organisation. That business unit is responsible for providing engineering services to different clients. Slack is used for internal communication in our project. Slack provides some great features like private and public channels, where team members can communicate. We can say that Slack provides all required features to avoid communication gap between team members.
- Private and public channels, direct message.
- We can integrate few useful apps like Polly, Outlook Calendar, etc.
- We can pin important messages in channels.
- We can star the important message in direct message chats.
- We can send piece of code in well formatted manner.
- We can not share message to public channel from direct messages.
- Some UI improvements are required, the old UI was great but the new version which was updated recently needs some UI improvements.
- In text snippet, auto suggestion can be introduced for popular programming language.
95%
9.5
67.5%
6.8
86.66666666666666%
8.7
- It has reduced communication gap between team members, so productivity of team has been increased.
- Application downtime has been reduced now as responsible teams get alerts on Slack and immediately take action.
- During lockdown, this app is really helpful to manage teams remotely.
We are using Teams as well but for channels and direct messages Slack is better than any other application I have used. Some time we face issue in screen sharing and that time we switch to Teams. But overall all the features which are required on daily basis are present in the Slack.
No
November 07, 2019
Slack is much more than an instant messaging application
We are currently using Slack in all work teams in the digital area. Each sector has its own Slack group and they are not interconnected. The marketing, web development, Windows application programming, and graphic design groups have their separate areas. Integration with external software tools is great. It has a very varied catalog and each digital production department makes use of the extra applications that are most convenient for it. There is also a space in Slack for the entire organization, which has a channel of official communications. It is very easy to send messages and receive them. This is where we resolve general issues and receive instructions regarding the company's management.
- Perfect integration with external applications. The catalog is huge and responds before many needs of the digital work world.
- Instant messaging is on another level because of all the features in the chats. The threads are great to continue a conversation.
- Segment communication with channels that can be created at will. It's great to talk about various topics without mixing them.
- The Search Bar is great: search even within the content of the documents shared.
- At first, it is difficult to use Slack. It has many functions that are not intuitive to learn to use.
- The browser application sometimes does not send notifications on time.
- The license is expensive.
83.33333333333334%
8.3
87.5%
8.8
83.75%
8.4
- It greatly increases the productivity of the team.
- All the applications that I use in my day to day are integrated, I am not distracted from my work.
- Team communication is very focused.
Before in the organization, we used Google Hangouts, but it was not well integrated into our team. The functionalities were very limited and could not cover our needs. The advice was very messy and we failed to meet the productivity objectives we had.
22
Yes
- Product Features
- Product Usability
- Third-party Reviews
Slack's features are amazing, I don't know any similar software. It is just what the organization needs, I have no doubt. Its external applications help a lot to improve the results in the enterprise.
I would not change anything. I really like Slack and I don't know anything like it.
Yes
No
All the members of the development team saw that we could integrate external applications. We did not know which ones to choose or those that existed or how to start doing a work dynamic that would work to make use of all those tools.
A person from the technical support team advised us about the available applications and the dynamics that we could use to improve the productivity of the equipment.
Yes
September 26, 2019
The history of the company divides in two: Before and After Slack
Slack has been our main communication platform for a few years now. We are so deep in it that, Slack has even replaced "email" as the main or formal form of written communication. We use it across the whole organization, for all departments, for absolutely all employees. And we didn't force this change. It actually happened on its own pace organically, due to the great value the platform gave to everyone on their day to day way of work. We have even brought in customers and suppliers into the system. Heck! We have designed a huge part of our delivery model to happen within Slack. The history of this company is divided in two: before and after Slack!
- Slack is amazingly easy to use. People have been using chat applications for decades now, so Slack feels just like a chat app. There's practically no friction, or at least I didn't see one among all type of users.
- The great amount of possible integrations with other systems makes Slack even a more seamless experience. When you start integrating Slack with your other systems, Slack starts to become the main hub for everything that it is going on, on your day to day. It becomes the main tool for work.
- The pricing model is very fair. You only pay for the users who actually use it. This is especially helpful if you are bringing people in from outside the organization.
- The mobile apps, both phone and tablet, are super stable. Same experience than with the desktop one.
- None.
100%
10.0
97.5%
9.8
96%
9.6
- All the positive impact! We have integrated slack to our delivery model, literally. We operate on top of it and the results have been all positive. The most obvious being having everyone on the same page. Good communication.
- People is working smarter. By making communication easier and efficient, errors in operation have been reduced greatly.
- Skype and Google Hangouts
Slack was designed specifically to a work/business environment, so it stacks up pretty well against most competitors. I think they actually created a new industry standard. Nobody was controlling the "team/company communications tool" space before. And they are updating the system constantly so they stay on top of the market, feature-wise. I haven't seen anything better out there.
90
All business functions. Is the main and official communications tool
You only need to know how to read. They have very good documentation in case you can figure out stuff, which I'm sure anyone can. I've never seen anyone needing help with slack. It is so easy to sue that everyone figures it out by themselves.
- day to day real time communication
- communication organized by departments, areas, teams, projects, etc.
- People on the go can stay connect through the mobile apps
- We built our delivery model on top of it. We stay connected on a daily basis with clients by inviting them into the platform
- We have invited also suppliers. Communication with them is quick than ever.
- The coolest thing is that you can actually get creative with Slack. There are so many 3rd party integration with so many different systems that you can build crazy scenarios or workflows using slack as core.
Yes
We replaced Skype. Because it wasn't built for companies.
- Product Features
- Product Usability
The functionalities they were bringing to the table you couldn't get them with anything else
I wouldn't change anything
- Implemented in-house
Yes
Leadership team used it first and then we rolled it out to everyone
- None
No
I've never needed support.
- ALL!
- creating channels to keep people and conversations organised by relevance
- inviting external people into the platform
- none
Yes
Amazingly good. The app is super stable and you can do pretty much anything on it.
March 18, 2016
Slack is a great tool to use for Teams
We use slack for our IT department so we can keep in constant contact with everyone. We also have it where anytime our ticketing system or alert system gets activated it will alert the proper channel in slack so the entire team knows what is going on.
- channels. This is great for our team so we can separate the chat depending on what it is about.
- private message. It's great so you can message just one team member or pull several people into one chat.
- history. it is great so you can search on items discussed months ago to recall what was said.
- search. I would like to be able to search just one channel not everything
- separate logins. would be nice to have everything on once screen so you don't have to switch back and forth.
60%
6.0
93.33333333333334%
9.3
40%
4.0
for a team it just works better and no need to have 5 servers to run enterprise version of Skype for Business.
8
We use it for our group chat for the IT department. We also use it for project chat.
8
There is not a lot needed to support slack. It just works the only hard part is creating channels if you need that and really anyone can do that its not hard at all.
- Private messaging between IT staff
- Group chat for our different locations and as a whole team
- Project chat so we can add the team members that are working on the project so we don't flood the main channel with project chat.
- We started working with an outside source for a project and was able to add him to our project chat.
- We use slack over Skype business for our team chat
- Not sure of what else we can do that slack is able to do.
Yes
We replaced Skype for Business with slack for our IT department.
- Product Features
- Product Usability
The ease of use and the fact we can use it on our iphones when we are out of the office was a great factor. The other was that we can setup different groups to chat on projects.
We would do nothing different on our evaluation or selection process
- Implemented in-house
No
We did everything at once since it was so easy to setup.
Change management was minimal
It was business as usual on change management since it was so easy to do. Plus we only did it for our IT department so it was not really needed.
- We encountered no issues during implementation.
- Self-taught
Not Sure
I am not the one that writes the checks for this product so I am not sure what we pay for. I just know that we pay to have longer retention on our chats.
No
Most of the tickets we have put in were small problems and were fixed within a few days.
- sending a private message to someone.
- setting up a new group chat
- sending documents or files to someone or a group of people....drag and drop cant get easier then that.
- I have found nothing difficult about using this product.
Yes
We love using it on our iphone's when we are away from the office. Helps us keep in constant contact with everyone on the team.