Likelihood to Recommend
- Distributed teams and/or companies with multiple offices.
- Startups: Helps new employees get a quick view of the "bigger picture" -- everything that's happening inside the organization.
- Teams that need real-time communication to run their operations (eg. customer support, engineering).
Scenarios where Slack is less appropriate:
- Large organizations with several hundred employees if not managed correctly -- it can add too much noise/distractions.