Slack

Slack

Customer Verified
Top Rated
About TrustRadius Scoring
Score 9.0 out of 100
Top Rated
Slack

Overview

Recent Reviews

Great Communication Solution

9 out of 10
May 17, 2022
Slack has become a central communication tool within our organization. As we've grown in size, it makes it much easier to group teams or …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (262)
    9.7
    97%
  • Discussions (253)
    9.2
    92%
  • Notifications (259)
    9.0
    90%
  • Search (243)
    8.5
    85%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Standard

$8.00

Cloud
Per User Per Month

Plus

$15.00

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Project Management

8.1
81%

Communication

8.5
85%

File Sharing & Management

8.5
85%

Product Details

What is Slack?

Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020.

The product is free to use, and also has paid plans with more features and greater controls.

The company has raised $340M in funding and boasts 800k users.

Slack Integrations

Slack Competitors

Slack Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The company has raised $340M in funding and boasts 800k users.

HipChat (discontinued), Microsoft Yammer, and Convo are common alternatives for Slack.

Reviewers rate Chat highest, with a score of 9.7.

The most common users of Slack are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Comparisons

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Reviews and Ratings

 (6250)

Ratings

Reviews

(1-25 of 27)
Companies can't remove reviews or game the system. Here's why
Sanjit Prasad | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Create your own app and integrate it in Slack.
  • My organisation has created X-Bot app which saves us a lot of time by providing FAQs answers, reset password and ServiceNow ticket status.
  • Making communication easy and cost effective solution.
Marvin Malinao | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • You can link various apps to help you manage your business.
  • You can communicate with your team easily.
  • You can manage tasks by jot notes and creating specific channels.
  • You can easily manage documents and files in their File Browser.