Slack

Slack

Customer Verified
Top Rated
About TrustRadius Scoring
Score 9.0 out of 100
Top Rated
Slack

Overview

Recent Reviews

Great Communication Solution

9 out of 10
May 17, 2022
Slack has become a central communication tool within our organization. As we've grown in size, it makes it much easier to group teams or …
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Team collaboration tool

7 out of 10
April 20, 2022
We used Slack groups for specific teams and projects. It provides a closed space for team members to collaberate with each other sharing …
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Amazing and a must to have !

9 out of 10
March 28, 2022
We use it all working day long between each other to follow all our projects. Brief, back and forth, approvals, QA, changes requests and …
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Keep a Slack in Your Bag

8 out of 10
February 25, 2022
We use Slack for daily, 'quick' communication with coworkers. For each department, localization, topic, or team we've got different …
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Reviewer Sentiment

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Negative ()
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Awards

TrustRadius Award Top Rated 2022
TrustRadius Best of Award, Best Of Relationship 2022
TrustRadius Best of Award, Best Of Value 2022
TrustRadius Best of Award, Best Of Feature Set 2022

Popular Features

View all 23 features

Chat (252)

9.7
97%

Mobile Access (234)

9.2
92%

Discussions (243)

9.2
92%

Notifications (249)

9.1
91%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Standard

$8.00

Cloud
Per User Per Month

Plus

$15.00

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Project Management

8.1
81%

Communication

8.5
85%

File Sharing & Management

8.5
85%

Product Details

What is Slack?

Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020.

The product is free to use, and also has paid plans with more features and greater controls.

The company has raised $340M in funding and boasts 800k users.

Slack Video

Work in progress | Slack

Slack Integrations

Slack Competitors

Slack Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

View all alternatives

Frequently Asked Questions

What is Slack?

Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The company has raised $340M in funding and boasts 800k users.

What is Slack's best feature?

Reviewers rate Chat highest, with a score of 9.7.

Who uses Slack?

The most common users of Slack are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Reviews and Ratings

 (5871)

Ratings

Reviews

(1-25 of 249)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Being able to quickly search for and review past conversations is super helpful.
  • Very simple and straight forward system that allows for clear communication.
  • Channels = Allows to team to join into a GC of sorts to talk about priorities and questions.
Anurag Bharti | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Positive impact: good for chatting with peers through direct messages.
  • Positive impact: good for chatting with peers in channels.
  • Positive impact: good for replying on various threads.
  • Negative impact: share screen while doing huddle, it hangs/freezes.
  • Negative impact: multiple screen share is not allowed together.
January 18, 2022

Catch up with Slack!

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Positive -> Easier collaboration as and when required with the ease of use of the tool.
  • Negative -> Too much communication (partly because of the ease of use) which might result in introducing a lack of structure and makeing it overly informal.